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    Reef Hotel

    Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
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    8/6/2017 8/7/2017
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    $103$121
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    Traveler (335)
    Room & Suite (65)
    Pool & Beach (44)
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    Overview
    • Excellent22%
    • Very good40%
    • Average22%
    • Poor6%
    • Terrible10%
    Travelers talk about
    “pool bar” (13 reviews)
    “great pool” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Fitness center
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Voyager Beach Resort
    2,971 reviews
    #2 of 58 hotels in Mombasa
     
    Severin Sea Lodge
    536 reviews
    #2 of 14 hotels in Bamburi
     
    Bamburi Beach Hotel
    973 reviews
    #9 of 58 hotels in Mombasa
     
    Sarova Whitesands Beach Resort & Spa
    1,322 reviews
    #1 of 14 hotels in Bamburi
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (395)
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    1 - 5 of 287 reviews

    Reviewed 1 week ago

    We had booked Bamburu beach but tour operator booked us for Reef hotel. She promised it was newly renovated and we would enjoy our stay. she lied without flinching. at the gate we met the guard who welcomed us but didn't even search the vehicle.It...More

    1  Thank davidkagwi2016
    Reviewed 1 week ago via mobile

    I have never been disappointed in a hotel like the Reef hotel. On arrival our reservation wasn't done. No porters were even available to help with our luggage. The rooms are ancient and the "renovated" ones leave a lot to be desired. The towels have...More

    Thank WairimuWairoto
    Reviewed 1 week ago

    I spent a long weekend at Reef Hotel as a solo traveler and it met my needs but was overall pretty average. The hotel buildings are expansive and the grounds kept immaculate. The pool is large and clean and the swim-up bar is nice. Reception...More

    Thank Elisabeth T
    Response from tenga, General Manager at Reef HotelResponded 1 week ago

    Dear Elisabeth, We are really grateful for the time and effort that you put into the amazing practical review. It has been shared with all the staff and departments that you mention for constructive feedback. The big issue of the beds is actually something we...More

    Reviewed 1 week ago via mobile

    For a hotel with an excellent pool and dining facilities, it was a terrible experience. The staff had poor customer care skills from the front desk to the pool attendants. The food is poor with little or no variety, on one night they did not...More

    1  Thank James W
    Response from tenga, General Manager at Reef HotelResponded 1 week ago

    Dear James, Your review is so awful that Its difficult to know where to start. We are regularly praised for our customer service and staff in general are very friendly. Our buffets are well known for variety for both international as well as ethnic Asian...More

    Reviewed 4 weeks ago via mobile

    Went to Reef hotel for 4 days and i had visited the place a year ago and the place is still a hotel i would visit with the family again and again and again.Service from the reception to the rooms,pub,swimming and dining hall is superb....More

    Thank patrick m
    Response from tenga, General Manager at Reef HotelResponded 3 weeks ago

    What a pleasure it is to receive such a gleaming review. It motivates us to keep trying harder and I will make sure that the staff are made aware of your great feedback. Welcome back soon.

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    Sarova Whitesands Beach Resort & Spa
    1,322 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Business Center with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $97 - $141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 On the Beach Hotel in Mombasa
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 146
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Reef Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa
    • Also Known As
    • Reef Hotel Mombasa
    Add Photo Photos
    Traveler (335)
    Room & Suite (65)
    Pool & Beach (44)
    Dining (20)
    Hotel & Grounds (219)
    Bathroom (9)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Philip F
    October 24, 2016|
    Answer
    Response from Lawrence N | Property representative |
    yes its near ocean
    0
    Votes
    chepkinoiyoagrovet1
    October 3, 2016|
    AnswerShow all 2 answers
    Response from joe e | Property representative |
    Hi Dominic, Thanks for contacting us. Herewih find our contacts; Joshua Elloga Reef Hotel P.O Box 82234 Mombasa Tel: +254 703 446 940/ +254 722 205 918/ +254 736 474 005/ +254 0202 039707/ +254 0202 651230 Mob... More
    0
    Votes
    nyarmusungu
    May 23, 2016|
    AnswerShow all 3 answers
    Response from Amir H | Reviewed this property |
    Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing... More
    1
    Vote
    Room Tips
    "forgetful stay"
    Read review
    "Ask for a room as far away from Moonshine beach bar as possible!"
    Read review
    "Garden room was fine but next time might choose ocean facing room"
    Read review
    "rooms facing the sea and the pool are the best"
    Read review
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