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Reef Hotel

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Reef Hotel
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364 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Nairobi
Reviewed 2 weeks ago

I booked to sleep here and a confirmation sent. On reaching there at 10.30pm, was told they are fully booked by a very rude and not concerned receptionist. I had sleep there earlier but that was the last time I will ever think of booking into that hotel.

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Helpful?
Thank P6756PLgracem
Mauritius
Reviewed October 31, 2016 via mobile

The only downside was the rooms are dated and there were ants in the bathroom. The band at the beach bar was excellent and the pole dancers at the buffet were amazingly talented. The pool is huge and there is a lap area.

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Thank permanent-wanderlust
Dallas, Texas
Reviewed October 24, 2016

The view was amazing. The food and entertainment were excellent. The staff was very helpful. The service was wonderful. Overall this was a great experience. We would recommend anyone to go here. Be sure to visit the gift shop across the street. It has everything you will need.

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Thank danielsU4957LM
Nairobi, Kenya
Reviewed October 15, 2016

I recently checked into the reef hotel, for the third time, hoping to experience some good service. I have before given this hotel a good review. But not what happened last month. I was booked into a room with non functional air conditioning. When it was finally repaired, the drainage failed leading to flooding at the door. To make it...

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Helpful?
Thank allantheoutwardbound
joe e, Front Office Manager at Reef Hotel, responded to this review

Dear Allan, Thanks for your detailed e-mail received. I must say that we are sorry for what happened when you checked in that night and what followed thereafter. The management would like to apologize for the chain of events that took place on said date. Housekeeping: The room steward who was on duty that day did not take all the...

Seychelles
Reviewed October 8, 2016

we had the usual Buffet food - 3* BUT the real winner is Moonshine, ther local discotheque. - 5* Above shore of a super pearly white beach. Very scenic. If you feel like, you can stand with your ankles in the sea while listening to hiphop Pretty nice done.

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Thank FOL-1003
Mombasa, Kenya
Reviewed October 5, 2016

The very basic Mombasa Beach Hotel has lately opened a new Bar right at the Beach. MOONSHINEBAR A great place to have a bite early evening and stay until late. The steady Seabreeze keeps the area and the dance floor cool, so you can enjoy the hot Music from the DJ. Fantastic new place to go during the Holiday Season.

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Thank BRUNO G
Nairobi, Kenya
Reviewed September 28, 2016

good ambiance,loved the windy trees and ocean breeze at night from my room balcony,it was so relaxing,had great food,very clean rooms ,kind staff,excellent for beach walks,great location near shops, malls and moi international airport.

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1Thank rosegitongam
Rotterdam, The Netherlands
Reviewed September 25, 2016

Even if you are not staying at the Reef visiting the Pool Deck and restaurant is a great way to spend a Sunday Afternoon. It costs (in Sept 2016) 800Khs for pool entry and if you want Pool + Set-lunch menu is 1500Khs. The Tanga bar & grill is otherwise worth it if you come before/after lunch time (12:00hrs to...

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Thank Abdul Q
Nairobi
Reviewed September 16, 2016

I felt at home from the moment l started speaking to the manager, he is down to earth, understanding and a good listener, and professional l booked directly through the phone, l spoke to the manager who was extremely hospitable, staff were polite, food excellent, and night entertainment was the best. Best Manager - JOSHUA very honest and a happy...

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Thank 252graceo
Valencian Country, Spain
Reviewed September 15, 2016 via mobile

Booked through booking.com but it seemed the hotel did not receive bookings through the website although it was listed there. But we fortunately got two rooms as planned, but I would check in advance although it seems hard to reach them through telephone. The rooms have obviously not been that much updated since the opening of the hotel in the...

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Thank thorunn2015
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Reef Hotel Mombasa is a friendly, relaxed Hotel, professionally managed since 40 years by the same family to serve a mix of international and resident guests. The hotel offers a combination of resort facilities for beach holidays, as well as business services including conference rooms and corporate business facilities. The Reef Hotel Mombasa is conveniently situated on the white sandy beaches of Nyali overlooking the beautiful Indian Ocean. We are adjacent to the very best shopping areas, clubs, restaurants and golf courts and only 7 kilometres north of Mombasa city centre. The original Reef Hotel Mombasa was built in 1972. The hotel just had a significant renovation and has re-opened with new designed rooms and public areas. Reef Hotel rooms are air-conditioned, each with its own bathroom, balcony, telephone extension and TV. Buffets are the traditional way we serve meals with a international mix of cuisine. Enjoy our romantic candle-lit dinners on theme nights (African, Chinese, Lebanese, Indian, International, etc) and regular barbeques. A choice of 3 restaurants and 4 bars, and water sports directly on the beach assure you that the Reef Hotel Mombasa is ready for your holiday. With regular entertainment by our resident live band and disco, 3 fantastic swimming pools, Jacuzzi, tennis courts, relaxed sun-bathing and elegant evenings; yours will be a very special holiday in Reef Hotel Mombasa. ... more   less 

Additional Information about Reef Hotel

Address: Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
Location: Kenya > Coast Province > Mombasa
Price Range: $80 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Reef Hotel 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Reef Hotel Mombasa
Hotel Style:
#11 On the Beach Hotel in Mombasa
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Questions & Answers

Here's what travelers have asked, with answers from Reef Hotel staff and other travelers.
4 questions
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Questions? Get answers from Reef Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't choose this hotel the rooms are in need of renovation.”
 of 5 bubbles allantheoutwardbound, Oct 15, 2016 | Read review
“Get the swimmingpool + lunch deal if you are with kids for 1500Khs.”
 of 5 bubbles 937abdulq, Sep 25, 2016 | Read review
“Rooms over looking the sea are serene. Rooms are not modern but they are nice and clean.”
 of 5 bubbles 252graceo, Sep 16, 2016 | Read review
“Sea - Facing rooms”
 of 5 bubbles R1243MKrachelm, Apr 22, 2016 | Read review
“Not room 247.”
  • Interesting pattern on the bathroom mirror...
  • You could pay a lot for the tarnished loo these days...
  • Previous guest left an apple sticker... nice touch.
  • Socket is loose.
 of 5 bubbles tjfc66, Apr 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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