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PrideInn Hotel Mombasa

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175 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Organisation of the cocktail was top notch ..had the best service during the event. Staff were friendly and professional and facilities were great. Food was as per our directive..Good job by the management

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Thank A TripAdvisor Member
Nairobi, Kenya
Reviewed 1 week ago

We were at prideinn Mombasa for four days during this Easter period with my family and got amazed by the service. We were received by Francis the potter and got directed to our room where he took us through the room in detail this is something you hardly find in hotels these days.The room was well cleaned, comfortable and just...

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Thank akishcreation
PrideInnHotels, Front Office Manager at PrideInn Hotel Mombasa, responded to this review

Dear Guest, Thank you very much for your encouraging review.We do appreciate your time and your positive remarks.We are glad you and family enjoyed your stay with us and we look forward to hosting you again soonest. Once again thank you for choosing prideinn hotel Mombasa for your stay. Kind regards, Jackline.

Nairobi, Kenya
Reviewed 1 week ago

Extremely Disappointed. I can believe this is a Pride Inn facility. No design. Old furniture. Hard linen. NO DSTV. Bad Wifi (In my room at least). I'm shocked that a Pride inn can be so disappointing. I'm definitely not going back there.

Review collected in partnership with this hotel
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Thank mbaepaul
Nairobi, Kenya
Reviewed 2 weeks ago

I enjoyed my stay. Warm staff and high standard food especially the breakfast. I wont mind recommending a friend or visiting another time. You did not disappoint. My girls were equally happy with the facility

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Thank otienoelizabeth76
PrideInnHotels, General Manager at PrideInn Hotel Mombasa, responded to this review

Dear Guest, Thank you for sharing your experience of prideInn Mombasa, we are happy that we were able to meet your expectations.welcome back again, Regards, Levi Nsubuga.

Reviewed 2 weeks ago via mobile

After reading positive reviews I decided to book this hotel. Check in was ok, got to my room and all seemed well. It is a basic hotel, nothing fancy. I ordered something to eat and wanted a beer that is when I was told they don't sell alcohol, something to do with the religion of the ownership of the establishment!...

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Thank Sinza1
PrideInnHotels, General Manager at PrideInn Hotel Mombasa, responded to this review

Dear Guest, Thank you for having taken time to review us on trip advisor, I take note of the concerns raised that might have inconvenienced you your stay , we do apologize for the hiccups as we work hard towards ensuring that guest expectations are consistently met, Regards, Levi Nsubuga.

Nairobi, Kenya
Reviewed 3 weeks ago

I loved the place. Fortunately everything about the hotel was exceptional, and I don't give praise that easily. It was clean, stylish, excellent service, the restaurant personnel were helpful. Great value for money and service. The room itself was well equipped and comfortable. I could go on but suffice, to say I was very pleased with my stay, and although...

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Thank Mohamed I. D
PrideInnHotels, Front Office Manager at PrideInn Hotel Mombasa, responded to this review

Dear Mohamed. Thank you for your very positive remarks on our services, we are glad you enjoyed your stay with us and the fact that you found most of our staff very impressive. We do hope you will be staying with us soon once more. Once again thank you for choosing prideinn hotels. Kind regards, Jackline.

Reviewed 4 weeks ago

I have been to the hotel on several occasions for business . Adequate, modern, good conferencing facilities. Friendly, easy going yet professional staff. The food is fresh and delicious, quite a wide variety. Serene, tranquil, awesome place and easily accessible. I will be back again!....... Triza Otieno

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Thank Nyakwar O
PrideInnHotels, General Manager at PrideInn Hotel Mombasa, responded to this review

Dear Guest, Thank you for taking time to review us on trip advisor, and allowing us to get to know of your good experience, this gives us more reason to continue working had in ensuring that we provide a home away from home to all our clients, Regards, Levi Nsubuga.

Nairobi, Kenya
Reviewed 4 weeks ago

The hotel is well located, close to the airport and major companies in Mombasa, it is comfortable and the personnel is great, What I liked most in the rooms is to be able to control the temperature of the room without a struggle.They also have very good WiFi.

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Thank grantizo2005
PrideInnHotels, General Manager at PrideInn Hotel Mombasa, responded to this review

Dear Guest, Feel the prideInn touch, We are glad to have hosted you at PrideInn hotel Mombasa, it is pleasing to know that you had a good experience of our property and level of service delivery, Welcome back,

Copenhagen, Denmark
Reviewed 4 weeks ago via mobile

Well situated, our room was a good size, decent beds. The furniture was nice enough. The room was a little bare and a strange dismantled kitchen connected the room with the bathroom where the window could not be closed. The aircondition and wifi worked well. Staff was not particularly service minded. Reasonably clean. Nice breakfast.

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Thank sasjafrahm
PrideInnHotels, General Manager at PrideInn Hotel Mombasa, responded to this review

Dear Guest, Thank you for having chosen to stay with us and for you feedback, we have taken note of your concerns and are addressing them to ensure that your next visit becomes memorable, we are glad you loved our breakfast, bed, air conditioning and WiFi, Welcome back, Regards, Levi Nsubuga

Mombasa, Kenya
Reviewed 4 weeks ago

we visited the hotel during a friends wedding in Mombasa not knowing a lot bout the hotel but we were welcomed with a smile by the receptionist, who handed us over to a potter to take us to our room, we dint have much expectation but got surprised by the room which I felt were nice and comfortable with both...

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Helpful?
Thank jeffsmarta
PrideInnHotels, General Manager at PrideInn Hotel Mombasa, responded to this review

Dear Guest, Thank you for taking time to review us online and give us your feed back, we are glad that despite the fact that you did not know a lot about our hotel we were still able to meet your expectations, We welcome you back as we work had in delivering quality. Regards, Levi Nsubuga.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Sitting in the heart of Kenya’s coastal city of Mombasa, PrideInn Hotel – Mombasa provides the perfect balance of convenience and redefined hospitality. The Hotel accords professional services and provides amenities to satisfy the most diverse client needs. DISTANCES -7kms from Moi international airport (approximately 30min drive) -0.3 km from the railway station -.4km from the major bus stations -0.5km from various shopping Centre -0.1km from the main City Centre -1km from Mama Ngina Drive (Mombasa ‘s Best Water Front) -7km from the beach CLIMATE -Hot days (average 28° C) -Warm nights (average 22 ° C) -Tropical climate with high humidity levels -Conventional rain during May/June and October/November LOCATION -Conveniently located in the heart of Mombasa town, with easy access to Fort Jesus, Old town,Mombasa tourist attraction sites, Shopping malls and various institutions such as banks. ... more   less 

Additional Information about PrideInn Hotel Mombasa

Address: Haile Selassie Avenue, Mombasa 00200, Kenya
Location: Kenya > Coast Province > Mombasa
Price Range: $60 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — PrideInn Hotel Mombasa 3*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Mombasa
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Questions & Answers

Here's what travelers have asked, with answers from PrideInn Hotel Mombasa staff and other travelers.
6 questions
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Questions? Get answers from PrideInn Hotel Mombasa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“i prefer quieter rooms”
mohamedid, 3 weeks ago | Read review
“Easy access to everywhere, the market, shopping areas etc”
wycliffe54, 4 weeks ago | Read review
“Corner rooms are quieter”
B7663KQjessican, 4 weeks ago | Read review
“Rooms facing the road are so specious.”
davnairobi, Mar 18, 2017 | Read review
“Hot water please...after a long day all I wanted was a hot shower.”
sykviaw, Feb 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question