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Sentrim Royal Castle Hotel

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15 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Sacramento, California
2 reviews
3 of 5 stars Reviewed yesterday NEW

My daughter and I stayed for a night while we toured Mombassa. This is a classic hotel and is well cared for. The hotel, restaurant, and bar are fantastic. Staff is very polite and helpful. Rooms were clean, spacious, and comfortable. Price seems comparable with other similar locations in Kenya. One reservation is with the tour service that is operated... More 

Helpful?
Thank markroberson
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed one night before our safari. The rooms have everything you need and they are clean. Only the interiour in the bathroom was old. In the night it was really loud. The restaurant was good, all meals has been fine. If you do not want to stay longer it is a good choice.

Helpful?
Thank Christian K
Mombasa, Kenya
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's a nice place but they charge you extra 1500 if you want to bring a guest to your room for a visit. And of course you will have guests, because the place is in the middle of town. So if you want to overpay, this is the place.

Helpful?
Thank mzungumwani

Travelers are raving about these Mombasa hotels

Nairobi, Kenya
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 29, 2016

The rooms are spacious, although very basic. You will have access to free WIFI, and TV in the room. The hotel is located in the CBD, making it easy or a business traveller. It is due for renovation, and an improvement on the food offering with be great.

Helpful?
Thank Muchogu
Nairobi, Kenya
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 13, 2015

I have stayed here on 3 occasions since 2012. The first time was really good! I got a room on the third floor and at a good rate. Subsequent visits have not been as good. I got a terrible room on the second visit. On my last visit i requested for an Executive room and was disappointed. The rooms need... More 

Helpful?
Thank Lawi_Sultan
Rajni S, Manager at Sentrim Royal Castle Hotel, responded to this review

Dear Lawi, we value you as our repeat client and are grateful for your choosing to book at Castle Royal hotel. Its a shame that we could not give you the satisfaction you wanted during your last visit with us. I am pleased to let you know that we have completed renovating most of our rooms giving them a complete... More 

Nairobi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

I enjoyed the large and comfy rooms and the warm showers. So soothing and would wish to spend more time there during my next visit to the coast. Definitely would advice anyone who has not yet tried this hotel to do so soonest. Excellent service.

Helpful?
1 Thank bernardwambua
Nairobi, Kenya
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 7, 2015 via mobile

This hotel is a landmark in Mombasa. Changing management hands many times over the decades. Really just a 3 star hotel. A bit over priced for what you get. Good place to meet for coffee if you are downtown.

Helpful?
Thank Miotoni
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

For me it was a special and unique place attention. The staff is very professional and the rooms apart from being in very good condition, have plenty of cleaning and also very well equipped.In my business I prefer this hotel as it is close to the sites I visit, and displacement to other business centers gives much advantage over other... More 

Helpful?
1 Thank Walter C
Nairobi, Nairobi, Kenya
1 review
3 of 5 stars Reviewed October 21, 2014

The room was fine.Warm and well lit,However the breakfast setting and presentation was substandard and not appealing at all.The breakfast was not fresh and the sausages dry.I believe your chef can do better.

Review collected in partnership with this hotel

Helpful?
Thank oppkash36
Nairobi, Kenya
1 review
4 of 5 stars Reviewed October 16, 2014

I enjoyed the service, the rooms and the serenity of the hotel's environment. I love the fact that the rooms have a hair blow dryer, small kettle to make your evening tea or coffee and a balcony to enjoy the breeze. I appreciate the efforts of management to renovate the hotel and keep it modern and well fitted.

Review collected in partnership with this hotel

Helpful?
Thank Grace M
Questions? Get answers from hotel staff and past guests. Ask a question

10 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Mombasa is the second largest city in Kenya, lying on the Indian Ocean. It has a major port and an international airport. The city is the centre of the coastal tourism industry. The original Arabic name is Manbasa; in Swahili it is called Kisiwa Cha Mvita which means "Island of War", due to the many changes in its ownership.LocationSentrim Castle is strategically situated within Mombasa town offering you easy access to various institutions, the ocean and beaches and even leisurely strolls to various historic sites like the famous Fort Jesus barely a kilometer away. There are 68 rooms in 4 storeys. The main guest area consists of the reception, lounge area, restaurant and bar and a coffee shop.AccessInternational flights fly into Moi International airport, Mombasa. Transfers from the airport to the hotel take 25 minutes and covers 13 kms. Distance from Nairobi to Mombasa is 45 minutes by air transfer and a drive from Nairobi to Castle Royal Hotel takes 5 ½ hours.ClimateTropical climate with high humidity levels. Hot days (average 28° C). Warm nights (average 22 ° C). Conventional rain during May/June and October/November.Major AttractionsHistorical visits to: Fort Jesus, Gedi ruins, Mombasa Tusks & Old TownNature & Wildlife: Haller Park, Mamba Village & Marine ParksBeautiful beaches that stretch for miles along the North and South CoastsWater sports and fishing expeditionsRecreation- Visits to major attraction sites can be arranged- Excursions within Mombasa can be arranged- Visits to nearby places of interest- Weekly band entertainment on Fridays ... more   less 

Additional Information about Sentrim Royal Castle Hotel

Address: Moi Avenue | P.O,Box 43436, Mombasa 00100, Kenya
Location: Kenya > Coast Province > Mombasa
Price Range: $83 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sentrim Royal Castle Hotel 3*
Number of rooms: 68
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