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Average
Higher
About
5.0
#1 of 2 resorts in Maasai Mara National Reserve
Location
4.8
Rooms
4.8
Value
4.5
Cleanliness
4.8
Service
4.8
Sleep Quality
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
CONNECTING YOU TO THE BEST IN THE HEART OF MAASAI MARA. Fairmont Mara Safari Club is tucked peacefully in the north-western corner of the renowned Maasai Mara Game Reserve, home to the great wildebeest migration. The Club, set on the foot of Aitong Hills offers 51 luxuriously furnished tents featuring four-poster beds, en suite facilities and private decks overlooking the hippo and crocodile filled Mara River. With an outdoor swimming pool, lounge and restaurant and exciting game drives accompanied by the most scenic sundowner cocktails and dining experiences in the bush; Fairmont Mara Safari Club is the perfect base for safari adventure in the incredible African Savannah.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
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Nestled in a prime location close to airstrips and conservation areas, the Fairmont Mara Safari Club is celebrated for its stunning views and well-maintained spacious rooms. Guests often highlight the hotel's exceptional value, acknowledging some unexpected fees are a small price to pay for the remarkable service and ambiance, including cultural entertainment that enriches their stay.
The amenities, from luxurious tents to diverse dining options, consistently receive high marks, as does the attentive and dedicated staff. The cleanliness across the property also earns rave reviews, contributing to the overall memorable experience.
Location
Picturesque
Atmosphere
Inviting
Rooms
Comfortable
Value
Exceptional
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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Where to begin! Stunning property with rooms sorry tents on the edge of the river. The tents fashioned practically and also aesthetically beautiful. Lovely deck to sit out on good weather days. Most days was a limited and fixed menu, the food was decent. I would only say avoid any Indian bread/roties. On days of the buffet, the spread was pretty awesome.
What sets this place apart though is the staff. Our safari driver and guide - Jeremiah with 21 years under his belt, one of the most entertaining and knowledgeable guys to get to go on the Mara rides. He helped us spot all of the big 5. If you can I would specifically request for him as the guide. Our lunch and dinner waiter - Peter, who went out of the way to make sure we had what we wanted on our plates and on the last night we got a complimentary cake and song routine that made our evening :) Also special mention to the housekeeping stuff, Adan who constantly kept our room ready, hot water bottles for the cold night and even left us some local jewellery as souvenirs we could take back. I have stayed at many places but hands down the staff here is the best I have had the pleasure to interact with. Combined with the dreamy property, well it was a dream stay! Thank you Fairmont Mara!
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip:Maybe a bit of a walk, but little far from the reception may get you the best side of the river end.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StephenK2911, Manager at Fairmont Mara Safari Club
Responded Feb 20, 2020
Dear Vaishali, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. We are delighted to read that you enjoyed your stay and the experience was beyond your expectations. We are happy you enjoyed among other; our buffet offer, game drives, engaging services from our colleagues and our tents on the banks of the hippo filled Mara river,. We also appreciate your kind words for our staff more especially Jeremiah, Peter and Adan, their engaging services being undoubtedly one of our hotel's main assets; we will definitely applaud them all on your behalf for their contribution to your wellbeing whilst staying among us. We have noted your feedback in regards to our set menus and shared the same with our chef who will gladly look into the offers. Again we thank you for sharing your experiences and we look forward to serving you in the not too distant future. Yours Sincerely, Stephen Keriga | Rooms Division Manager
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Came to Kenya with my husband for our 6th anniversary and spent the first few days here at the Fairmont! It’s been an amazing experience. We flew in on Saturday morning via AirKenya and our wonderful driver/guide for our time here, Timan picked us up. We had a 1 hour drive back to the hotel from the small airstrip and it was like a game drive in itself! We saw many animals on the way to the hotel and we were able to stop and take pictures along the way. Once we arrived we were offered hot towels at the entrance and then we sanitized to enter. The check in process was done with Karong’a was simple and informative. We were able to go to our beautiful tent around 10:30am and rest before lunch. The tent is gorgeous. We’ve stayed at several outdoor style hotels in many countries but this by far was the best! The tent has bathrobes, hot water, coffee and tea maker and Caleb who helps keep the tent running was so kind and helpful. We went on a game drive around 3:30pm after lunch with Timan and were able to see many more animals and the sunset. The meals were very good and having the option to eat indoors or outdoors was lovely either way. Mumbi was so sweet at every meal. At the first meal, when we first arrived, I happened to ask for honey with my coffee. For the next few days whenever I asked for coffee she always remembered that I enjoyed honey with my coffee. A small but incredibly impressive and personal touch to show the level of kindness, professionalism, and service from the hotel, The turndown service included putting a hot water bottle in the bed to keep it warm and it was perfect. Even though it was chilly outside between the comforter on the bed and the water bottle we were very comfortable. The next day after breakfast we went on an all day safari to the Maasai Mara Narok conservatory which was about an hour and half drive away to see the migration. The non resident fee was $80 per person. Once inside we saw Lions, elephants, many zebra and wildebeest as well as giraffes and more. The following morning we went on a nature walk with Joseph. We went relatively close to the hotel but it was beautiful to see the nature and animals in the morning. Joseph was very knowledgeable and kind.
We did check out with Karong’a and Faith at the end and they were so kind. I 10/10 recommend this hotel for your safari experience. The price is unbeatable and the details and quality are top notch. I hope to be able to return again one day. Thank you so much to the lovely staff at the Fairmont Mara Safari Club!
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Date of stay: August 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nancy njoroge, Other at Fairmont Mara Safari Club
Responded Aug 11, 2021
Dear Raquel, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. We are delighted to read that you enjoyed your 6th anniversary and the experience was beyond your expectations. We are happy you enjoyed among other; our food, game drives, engaging services from our colleagues and our tents on the banks of the hippo filled Mara River. We also appreciate your kind words to our staff more especially Karonga, Timan, Mumbi, Caleb and Faith, their engaging services being undoubtedly one of our hotel's main assets; we will definitely applaud them all on your behalf for their contribution your wellbeing whilst staying with us. Again we thank you for sharing your experiences and we look forward to serving you in the not too distant future. Yours Sincerely Nancy Njoroge | Talent & Culture/Admin Assistant
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The Fairmont Mara Safari Club was lovely, on our arrival we were greeted at the door by a member of staff with a warm flannel, as happened when we also returned from every dusty game drive.
Everyone greeted us as we walked through the lobby, and on a daily basis, with the greeting “Jambo” (the Swahili for Hello) and everyone had a smile on their face.
Our tent/room was spacious with a large and comfortable bed, shower and toilet, phone charging facilities and a room safe. The latter was essential as there no room keys as the tent had a long zipper for an entrance, you kept this well and truly closed to prevent monkeys from coming in searching for food (though we never saw one near our tent)
Each tent had a veranda that overlooked the Mara river below, and it took a little while to get used to the noise of snorting hippos that seemed to be permanent residents there.
The food in the restaurant was very good, varying from buffet to à la carte depending on the number of guests. We were treated to barbecue in their outdoor restaurant area, with a performance by Masai warriors and the drinks prices were very reasonable too.
Where they excelled was with their game drives, we had the same driver throughout our stay, Mike, and he was brilliant at finding animals hidden in grassland and bush. In the first day and a half we had seen all of the big five! I cannot praise him enough, though he did have one flaw, he was an Arsenal supporter. How he went off-road in the big Toyota Land Cruiser and found us hidden gems was incredible, finding tracks we couldn’t even see that led to a den of lions or a family of well fed cheetahs.
We talked to other guests in the bar and they agreed, some had been to other parts of Africa and they were impressed at how close the vehicles got to the animals in the Masai Mara. On drives elsewhere they had stuck to well used tracks and only seen animals from a distance.
I think we were really lucky in staying at the Fairmont for both the accommodation, the location and especially the staff.
I would recommend the Fairmont to anyone.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip:Bring earplugs, the hippos are noisy!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Keriga, General Manager at Fairmont Mara Safari Club
Responded Feb 2, 2023
Dear Cambridgefox, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. We are delighted to read that you enjoyed your stay and the experience was beyond your expectations. We are happy you enjoyed among other; our accommodation facilities, location on the banks of the hippo filled Mara river, meals, game drives, engaging services from our colleagues. We also appreciate your kind words for our staff, especially Mike. Their engaging services being undoubtedly one of our hotel's main assets; we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for sharing your experiences and we look forward to serving you in the not too distant future. Yours Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team
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What can I say? This was a once in a lifetime wonderful experience. We stayed 3 nights at the Fairmont and it was amazing. Got to the Fairmont from Nairobi, by Safarilink flight on the 6th and the minute we landed there were Zebra's, Baboons and Wilderbeast running around the landing strip. We were picked up at the landing strip by our amazing guide Nicholas who took amazing care of us for the next three days. He made sure he took us to see all the animals including 2 White Rhinos, who are protected and held separately from the other animals, and he did an amazing job driving in the rain on the second day of our visit.
The hotel faces a river, which is teeming with Hippo's, and on the other side it is surrounded by an electric fence (the voltage is not high enough to kill any animals just sufficient to sting them a little) and faces the Mara. The hotel lies inside a private conservancy and the rooms are tents, with a toilet and bathroom. The best tents face the river, and preferably choose one close to the main hotel area.
There are two tours of the Mara daily one in the morning from 6:30 to 8:30 AM and another is from 3:30 to 6:30 PM. For the morning you can have a wake up call of coffee and cookies at 6:00 AM. Breakfast is served at 9:00 AM after the first Mara trip in the morning, lunch around 12:30 PM, and dinner around 7:00 PM. The food is excellent and caters to everyone's tastes. Lunch and dinner include two starters, a main and dessert. Drinks are very reasonably priced. The hotel also has a pool, which would be worth chilling in when the temperatures are warm. I believe there is also a massage service offered inside the hotel, which starts after breakfast, but you need to book in advance as there is only 1 masseuse.
As we visited during a period of high rain, everything in the Mara was green and the animals looked fat and happy.
We saw plenty of giraffe, zebra, antelope, impala, bushbucks, elephants, wilderbeasts, hippos. cheetah and lions.
Some other options which the hotel offers included a balloon ride through the Mara, an evening sunset cocktail, which we unfortunately could not do as it was raining like crazy, dinner in the wild and a visit to a Masai village.
The staff are very nice, warm and helpful, and go out of their way to make the stay wonderful and memorable.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip:Choose a tent close to the main hotel area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StephenK2911, Manager at Fairmont Mara Safari Club
Responded Jan 25, 2020
Dear VikramPai, First and foremost we would like to thank you for the praising review you shared following your recent visit to Fairmont Mara Safari Club. We are happy to read that you had an amazing experience and you enjoyed among other; the engaging services from our Heartists, game drives, food and staying in our luxurious tents. We are thrilled to read your praising comments about our staff more especially Nicholas who made your stay special & memorable and we lay high value on our personnel for being guest orientated and welcoming at all times. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Stephen Keriga | Rooms Division Manager
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We absolutely loved our stay at the Fairmont Mara Safari Club. Everything about our time there was wonderful. We had very high expectations coming into this trip, and it exceeded those expectations on all accounts.
Our daily game drives were excellent- we saw all of the "big five" and learned SO much about the wildlife, land and Maasai people. The Fairmont itself is beautiful, and the accomodations are so unique and cool to stay in a tent (a really nice tent with running water and all the amenities of a normal hotel room) overlooking the Mara River. The food at the lodge restaurant is delicious too!
Our Safari guide, Anthony ("Tony") was excellent, and we could not speak more highly of him. He is brilliant and knows so much about the Mara. We had a blast with him daily on our game drives.
Our dining room server, Dennis, was fantastic- so helpful and a hard worker. We loved getting to talk to him at each meal and spend time getting to know him.
Our room attendant, Ntaiya, was wonderful. He would bring us coffee and tea each morning with a smile on his face. We really enjoyed talking to him as well. He is so kind and hardworking.
Our final night, they treated us to a special private dinner overlooking the Mara River, and it was something we will never forget!
We are so thankful that we had the opportunity to spend a week here (which we definitely recommend doing if you can!) and get to know the wonderful people at the Fairmont Mara. They made our experience unforgettable. And we are already planning our return!
Thank you, Fairmont Mara (and Tony, Dennis and Ntaiya) for a wonderful trip that we will treasure forever!
P.S. Their Instagram account (@fairmontmara) does an excellent job of showing a picture of what it's like to stay there.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StephenK2911, Manager at Fairmont Mara Safari Club
Responded Feb 16, 2020
Dear Pagriffin9, We greatly appreciate the time you spent to share your recent holiday experience at Fairmont Mara Safari Club and we thank you for your kind recommendation to Tripadvisor’s readers . We are delighted to read that we exceeded your expectations and you enjoyed among others; game drives, our accommodation, food, the special private dinner and the services from our colleagues. We also appreciate your kind words for our staff more especially Anthony, Dennis and Ntaiya their engaging services being undoubtedly one of our hotel's main assets; we will definitely applaud them all on your behalf for making your stay special and memorable. . Once again, thank you for sharing your experience with us, and we look forward to hosting you again in your next visit to the Masai Mara. Sincerely Stephen Keriga | Rooms Division Manager
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Facilities were great , food was great , staff was friendly and helpful with excellent English. Lots of animals and a knowledgeable driver. The grounds and tents were immaculate The location over looks a river with hippos and monkeys frequent the area. The wake up calls include a hot pot of coffee and little cakes! HIGHLY RECOMMEND
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Date of stay: June 2022
Rooms
Location
Service
Room Tip:close to the hippos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Keriga, General Manager at Fairmont Mara Safari Club
Responded Jun 26, 2022
Dear Stephen C, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed among other; our heartwarming services and the game drives. It is always a pleasure to note that our team provided memorable services and are we happy to share your kind compliments with them. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team
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The Fairmont Mara Safari Club far exceeded our expectations for our recent family Safari vacation. From the time that we stepped out of our plane, we were greeted by Fairmont staff who took care of our every need. Our “glamping” accommodations in our luxury tents were very comfortable. To be greeted each morning with hot coffee or tea & cookies by our Steward, Samuel, was a treat. Dennis warmly welcomed us to our table for each and every meal in the dining area and made sure that we enjoyed the local offerings. He even taught us a few Swahili words and made us feel like we were a part of the Fairmont family. Our Safari guide, Anthony (Tony) was amazing - educating us about the culture of the Massai people and the Mara itself. We saw the big five and beyond up close and personal. We expected to fall in love with the animals, but falling in love with the people and the Fairmont was a real gift. Our lives will be forever changed for the better from our experience.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StephenK2911, Manager at Fairmont Mara Safari Club
Responded Feb 18, 2020
Dear Jpgriffin61, We appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed our culinary offers, game drives, the welcome experience, personalised morning wake up call service and the engaging services from our Heartists. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments with them more especially Samuel, Anthony and Dennis. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager
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I am so fortunate to be able to come here again. Although I came alone, it is also suitable for families. There is a small swimming pool with sunloungers around it. The sleeping accomodation consists of permanent tents and so luxourious. Your room attendant will do everything within his/her power to make your stay there as comfortable as you could hope for. The dining area is either a table beside the Mara River, or in the dining room. There is a spendid choice for your meals, sometimes a la carte, sometimes buffet style. They are happy to meet your diet if the choices are not suitable for you - just let them know soonest! The grounds are beautiful with tall trees giving shade to the tents, and many beautiful birds to see and listen to. A stroll around the grounds and you can go to Hippo Corner and watch the hippos and maybe a croc or two. However it is the safaris that everyone goes for and they are unbelievable. Two regular drives every day, early morning and late afternoon which avoids the midday heat when the big cats will be sheltering in the shade of the bush. There is an opportunity to see all of the big five if you are lucky, and many many more incredible animals. The location is in Ol Choro Oiroua Conservancy which permits going off road to get closer to the animals. All the drivers are excellent guides, drivers and very knowledgeable about the Flora and Fauna in the area. Thank you to the whole team for such a memorable time.
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Keriga, General Manager at Fairmont Mara Safari Club
Responded Mar 2, 2023
Dear S6082ODsallyg, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. We are delighted to read that you enjoyed your stay and the experience was beyond your expectations. We are happy you enjoyed among other; our accommodation facilities, location on the banks of the hippo filled Mara river, meals, game drives, engaging services from our colleagues and personalized services. We also appreciate your kind words for our staff, their engaging services being undoubtedly one of our hotel's main assets; we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for sharing your experiences and we look forward to serving you again in the not too distant future. Yours Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club
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The traditional Maasai greeting at the airport set the tone for a memorable stay. This beautiful resort which is completely surrounded by fencing and protected from visits by the local animals who live just on the other side of the gates overlooks a river loaded with hippos. You may awaken to animal sounds in the middle of the night. The luxurious tents include en suite bathrooms and beds that have USB ports built in. Tea and/ or coffee and cookies arrive to announce the start of another amazing day. There are two game drives daily. Our guide made sure that we got to see the "big five" during our two day stay. We also ended up taking a balloon ride that sailed right over our tents. Beverages in the bar were fairly expensive all things considered. I liked the fact that there was always an Indian option at lunch but overall food and beverages were the least memorable part of our stay.
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Date of stay: October 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StephenK2911, Manager at Fairmont Mara Safari Club
Responded Jan 25, 2020
Dear Chr_8, Firstly we would like to thank you for the lovely review you shared following your recent visit to Fairmont Mara Safari Club and are delighted to read that we were able to match your holiday expectations. We are happy to read that you enjoyed among other; the traditional maasai welcome experience at the airstrip, our accommodation facilities, location on the banks of the hippo filled Mara river, game drives, balloon and the personalised wake up call. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Stephen Keriga | Rooms Division Manager
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If you are looking for a romantic getaway with adventure and luxury, this place is IT! We stayed in the deluxe riverfront tent, overlooking hippos and crocodiles! Our fully powered tent also had a comfortable four-poster bed, a bathroom, and both an indoor & outdoor shower! And yes, there's a blow dryer! There's no wifi in the tent which enhances the experience of being off the grid. There is access to wifi in the main lobby/restaurant area.
For game drives, there are two options: early morning and late afternoon. Our guide Mike was fun knowledgeable and did a good job finding so many animals (lions, elephants, cheetahs, and much more).. During downtime, we enjoyed the pool, a soothing massage, and relaxed on our deck.
The culinary experience here was nothing short of amazing. We dined at the hippo deck for dinner, had a bush breakfast, and had an interactive lunch where we had a farm-to-table experience with Chef Haziz! Special thanks to the general manager Steve for curating our unforgettable stay, and to our F&B team Dennis and Martin for showing us an incredible culinary experience throughout our stay. They went above and beyond. I would recommend this hotel to luxury travelers, honeymooners, and couples!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Keriga, General Manager at Fairmont Mara Safari Club
Responded Feb 2, 2023
Dear Linda K, We appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that your stay with us was memorable and you enjoyed the game drives, our accommodation facilities, our culinary offers soothing massages and the engaging services from our Heartists. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments and comments with them more especially Chef Hazizi and Mike. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Stephen Keriga | Lodge Manager Manager & Fairmont Mara Safari Club Team
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London, United Kingdom57 contributions84 helpful votes
You are actually on the park where you stay, so you dont have to drive to the parks you are staying in the heart of the park, this makes this an amazing hotel
the hotel has a daily conservation fee - but honestly you wont regret paying this, its worth every penny
There are more places to choose from in the Maasai Mara National Reserve area.
PRICE RANGE
$638 - $1,226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont mara safari club hotel maasai mara national reserve, fairmont mara safari hotel, mara safari club, fairmont masai mara national reserve, masai mara national reserve fairmont
LOCATION
KenyaRift Valley ProvinceMaasai Mara National Reserve
NUMBER OF ROOMS
51
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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