FAIRMONT MARA SAFARI CLUB

5.0

Excellent

708 reviews

#3 of 11 hotels in Maasai Mara National Reserve

Location

Cleanliness

Service

Value

Travelers' Choice 2019 Winner

Certificate of Excellence

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Charming

Property amenities

Free parking

Free internet

Pool

Outdoor pool

Free breakfast

Airport transportation

Business Center with Internet Access

Conference facilities

Parking

Wifi

Internet

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Poolside bar

Shuttle bus service

Meeting rooms

Spa

Concierge

Butler service

Dry cleaning

Laundry service

Room features

Non-smoking rooms

Family rooms

Private balcony

Room service

Full view

Contact

C14, Keekorok P.O. Box 58581, Maasai Mara National Reserve Kenya

Getting there

Mara Lodges Airport10 mi

See all nearby hotels

708Reviews

50Q+A

100Room tips

Incredible Service, Amazing Animals, Relaxing Atmosphere

I spent 5 days at the Mara Safari Club in July of 2019, and could have stayed 5 more. For someone who had never been on a safari, let alone anywhere in Africa prior to this trip, this was quite an amazing introduction. Safari's: We went on two safari's each day, and stuck with the same guide each day. Anthony (our guide) was *incredible*. He made sure that each drive was unique, and taught us so much about the animals I feel like I could give my own game drive with all the facts I learned. Amenities: The Mara Safari club does an excellent job of being both a luxury resort and a "get away from it all" camping experience. The tents are very room like, with running water, furniture and electricity. They do lack Wi-Fi, which I saw as a benefit - forcing me to disconnect unless I really wanted to check email, in which case I could stroll to the main building and connect. The main building's wifi was solid, 20mbps when I checked. Service: Over the top service. The entire staff seemed to know our itinerary which allowed them to be ever present when we needed help. Highly personalized service throughout the stay made it feel as if we had brought our own entourage of staff. Food: In other reviews I saw some complaints about food. Let me put your mind at ease in that regard. I know good food, with a pallet that can be happy at a 2 star in Puglia as well as a small pinxo bar in Barcelona - and the food at Mara Safari Club is solid and delicious. The cook on the meats was always excellent, flavors were well defined, and the presentation was above average. It's not getting a Michelin star anytime soon, but lest we forget, it's in the middle of the wilderness! Overall: 5 stars. Excellent value. Would repeat.…

Date of stay: July 2019

Cleanliness

Service

Sleep Quality

Trip type: Traveled as a couple

Dear Themaffeo, We very much appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. We are delighted to read that you enjoyed among other; the amazing safaris with Anthony , amenities, culinary offers and engaging services from our colleagues. Thank you again for sharing your experience, we look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager.

+1

Subtle Luxury and Service Beyond Expectations

Secluded on the banks of Mara river the property lives up to the Fairmont standard of subtle luxury. The service here is beyond what one would expect. Starts with the manager - Stephen who is always around and inquiring how the guests are doing. He genuinely cares and wants to make sure you are having a great experience while being his guest. Chef Paul will come around during lunch and dinner and ask what improvements can be made to the menu. The waiter is assigned to you on day one will be with you throughout the stay. We were fortunate enough to have Mary. She is friendly and greeted us with a smile every single time. Our guide was incredible- Jeremiah. You’d be lucky to get him. He has been at the Fairmont for the last 18 years and with him we saw animals that seasoned travelers to Masai Mara haven’t see in 15 years of coming to the conservancy/park(River Pride with 8 cubs). I think he is an great asset to the Fairmont organization and would be my likely reason for a return visit to Fairmont. …

Date of stay: July 2019

Trip type: Traveled with family

Dear ManhattanVasya, We appreciate you taking the time to share with us your experiences following your recent stay at Fairmont Mara Safari Club. We are delighted that you had a memorable stay and you enjoyed among others; the game drives, culinary offers and the engaging services from our Heartists. Thank you for referencing our team members by name, as we are now able to reach out to them individually and let them know that they made your stay special and memorable. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Stephen Keriga | Rooms Division Manager

Best trip of our lives

My wife and I spent our honeymoon here in January 2018 and it was easily the best trip of our lives. We were fortunate enough to see all of the Big 5 within the first two days of our stay and the resort itself was excellent. A special thank you to Dennis who took great care of us at dinner. He's an absolutely awesome guy. The rooms are great and feel more like hotel rooms than tents. We had one at Hippo corner so the view was outstanding as well. I cannot recommend this resort enough. A 10/10 stay. Thank you Fairmont Mara Safari Club! From Adam and Shannon…

Date of stay: August 2018

Rooms

Service

Sleep Quality

Trip type: Traveled as a couple

Dera Adam & Shannon, We very much appreciate you taking the time to share with us your feedback following your stay here at the Fairmont Mara Safari Club. It was a great pleasure hosting you. We are delighted to read that you enjoyed among other; staying in our luxurious tents, view of the river from the tents and the game drives. I have shared your feedback with the team and they are happy to have made your honeymoon special and memorable. Thank you again for sharing your experience, and we look forward to hosting you again in the near future. Kind Regards, Stephen Keriga | Rooms Division Manager

Best rest and relaxation in years

I have never felt so refreshed. I connected to nature in a deeper and more profound way than I have ever experienced before. The staff, food, safaris and extras made this an experience I would love to book over and over again.

Review collected in partnership with fairmont.com

Date of stay: June 2019

Trip type: Traveled with friends

Dear Nmcampell2003, We very much appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. We are delighted to read that you had a refreshing experience and you enjoyed among other; the safaris, culinary offers and engaging services from our colleagues. Thank you again for sharing your experience, and we look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager.

+1

Incredible Experience!!!!

I can’t say enough great things about my experience at the Fairmont Safari club. We just left today and I wish we could have stayed a few more days. From the very beginning, the staff helped us with booking our flights to and from Nairobi and promptly answered any questions we had. While we were there, all the employees we encountered were attentive and very friendly. The food was great and there were always multiple options to choose from. I enjoyed having the same waiter for every meal. It adds a level of continuity and comfort when you get to interact with the same person. Luxson was always friendly and great at judging when we were done eating or ready for the next course. My room was in the best location, right next to hippo corner! There are two hippo corners and both are great. I loved hearing the hippo noises and hearing them splash around in the water. The rooms are very inviting and definitely what you would call “glamping”. The bed was comfortable and the bathroom area is very nice. Samuel, my room attendant, always made sure everything was stocked and clean and was very friendly and welcoming. The absolute best part of the trip is going on the game drives! Each drive is different, even if you are seeing the same animals. Anthony was our guide throughout the whole trip and I can’t imagine what the game drives would have been like without him. He has a wealth of knowledge about every animal and plant you come across. He was always very friendly and you can tell that he has a genuine love for the animals and enjoys his job. While viewing the animals, he always got us the best views and angles for great photo opportunities. I could go on and on about how wonderful my time was while at the safari club. I will definitely be returning in the future and would recommend this place to anyone but especially to animal lovers. We were there for five nights, which from what I’ve read, seems to be a little longer than most people stay. I could have stayed longer but if you aren’t obsessed with animals then I could see a three night stay being enough to get your “fill” of safari wildlife. Thank you again to all the employees at the Fairmont Mara who helped make our trip an unforgettable one!…

Date of stay: July 2019

Trip type: Traveled with family

Dear Nicolepeet, Thank you very much for sharing this great review following your recent stay at Fairmont Mara Safari Club. We are thrilled that you had an incredible stay and you enjoyed among others; the game drives, culinary offers, comfortable accomodation facilities and the engaging services from our Heartists. We certainly agree that our dedicated Heartists play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager

PreviousNext

12 3 4 5 6…128

PRICE RANGE

$540 - $897 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

fairmont mara safari club hotel maasai mara national reserve, fairmont mara safari hotel, mara safari club, fairmont masai mara national reserve, masai mara national reserve fairmont

LOCATION

KenyaRift Valley ProvinceMaasai Mara National Reserve

NUMBER OF ROOMS

50

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Fairmont Mara Safari Club Resort, Kenya/Maasai Mara National Reserve

About

Location

Reviews