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Traveler (1392)
Room & Suite (290)
Pool & Beach (93)
Certificate of Excellence
Overview
C14, Keekorok, Maasai Mara National Reserve Kenya See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,112)
Filter reviews
973 results
Traveler rating
649
254
51
12
7
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LanguageEnglish
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649
254
51
12
7
Show reviews that mention
All reviews hippo breakfast game drives rooms are small the river hippo pool hill overlooking small hill rock hyrax hill top the reserve sitting area reception area champagne breakfast gift shop lunch and dinner mosquito netting migration season
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1 - 5 of 973 reviews
Reviewed 4 days ago

Location may be the only thing this hotel has going for it. We were at the hotel for 3 nights. Check-in went smoothly and our bags were taken to our rooms for us. That's about where it ends. When I went to the front desk...More

Date of stay: January 2019
Thank tkoverall
Response from SerenaHotels, General Manager at Mara Serena Safari LodgeResponded 4 days ago

Dear tkoverall Greetings from Masai Mara Thank for for taking your time to share of your experience during your stay here.We have taken with concern the areas of disappointment and will review the same with a view of making improvements. Kindly accept our apologies for...More

Reviewed 2 weeks ago via mobile

Great service, nice facilities, great game. Very family friendly. My only complaint is that we were accidentally there for new year's and loud live music until midnight didn't go well with the 6am game drive. But I suspect that's not usual. If you prefer quiet,...More

Date of stay: January 2019
Thank lkpm3
Response from SerenaHotels, General Manager at Mara Serena Safari LodgeResponded 1 week ago

Jambo Thank you for the wonderful review and we are delighted to learn you had a great stay. We apologize that the New Year celebrations were abit loud but this only happens once in a year and not an everyday affair. We are glad you...More

Reviewed 3 weeks ago via mobile

This was a family holiday with teenagers and young adults and was one of three lodges we stayed in. We flew in which I recommend. The rooms are nicely done and there are animals (not dangerous) wandering around at times. Pool is very small. The...More

Date of stay: December 2018
Thank tsheehan63
Response from SerenaHotels, General Manager at Mara Serena Safari LodgeResponded 2 weeks ago

Dear Tsheehan63 We are happy to read of your experiences during your recent stay with us over the festive period and are happy to note you had a wonderful stay. We have noted your feedback on the water and will take your suggestion into consideration...More

Reviewed 3 weeks ago via mobile

Great location for the Game drive its in the triangle. We had a great game driver and manage to see the big five. Be careful on opening the door at the veranda a baboon might visit you in my case they almost got my backpack.

Date of stay: July 2018
Thank MssMaia
Response from SerenaHotels, General Manager at Mara Serena Safari LodgeResponded 2 weeks ago

Dear MssMaia Greetings and thank you for your time taken to review us. We are happy to learn you had a great experience with us. Hoping to see you again soon. With regards Alphaxad Chege

Reviewed 4 weeks ago

This lodge is located into the Masai Mara Reserve, it has a beautiful view of the plains. The room and bathroom were a bit small but functional. We stayed here two nights, the first night was a buffet dinner, and the second night was a...More

Date of stay: December 2018
Thank lilyl723
Response from SerenaHotels, Assistant lodge manager at Mara Serena Safari LodgeResponded 4 weeks ago

Dear Lily1723, Thank you for choosing to stay with us during your recent visit to Masai Mara. It is great to note that you enjoyed our services ,especially the hippo pool breakfast and the game drives . We greatly appreciate your comments about the food...More

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About
Description
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Airport Transportation
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Beachfront
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
74
Price range
$268 - $666 (Based on Average Rates for a Standard Room)
Also Known As
Mara Serena Safari Hotel Maasai Mara National Reserve
,
Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve
Location
Kenya > Rift Valley Province > Maasai Mara National Reserve
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
74
Price range
$268 - $666 (Based on Average Rates for a Standard Room)
Also Known As
Mara Serena Safari Hotel Maasai Mara National Reserve
,
Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve
Location
Kenya > Rift Valley Province > Maasai Mara National Reserve
Photos
Traveler (1,392)
Room & Suite (290)
Pool & Beach (93)
Dining (65)
Family and Play Areas (7)
Business Center & Event Rooms (5)
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Questions & Answers
Ask a question
adamfaulkner
October 19, 2018|
AnswerShow all 5 answers
Response from Mahesh K | Reviewed this property |
No need, the towels and other accessories are provided by hotel.
0
Votes
hooton7379
September 14, 2018|
Answer
Response from SerenaHotels | Property representative |
Hello, Yes we do have bush walks as well abd Bird walks. We have also introduced a new activity if you are into hiking. You can now hike the Ololoolo Escarpment in the Mara. Hope that helps and looking forward to having... More
0
Votes
SandyPortsmouth
September 14, 2018|
AnswerShow all 4 answers
Response from SerenaHotels | Property representative |
Hello Sandy, Yes we do have prices for the Balloon Safari which is USD. 500 per person. The balloons safari, better taken early in the morning is followed by a delicious Bush Breakfast. Hopping to welcome you back in 2019!
1
Vote
Room Tips
"The king size-bed rooms seem a little more spacious"
miyas234
Nov 10, 2018
Read review
"Ask for the rooms from 59-30, the view is excellent and you can enjoy the sunset from the room."
U7597ZFrohits
Nov 6, 2018
Read review
"All rooms are excellent with large beds and spacious for families."
Pridedrivetours
Oct 18, 2018
Read review
"All rooms that we saw were great"
indianamoon1
Oct 16, 2018
Read review
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