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Dec 23Dec 24
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1 room, 2 adults, 0 children
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries.
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Property amenities
Pool
Free Internet
Restaurant
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Bar/Lounge
Spa
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Location
Full view
Getting there
Mara Lodges Airport16 mi
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Nearby restaurants
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Nearby attractions
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Reviews & more
1,105Reviews
1,402Photos
48Q+A
100Room tips
Traveler rating
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Show reviews that mention
We set off from Nairobi in 4 Vans really excited for what awaited us and the weekend ahead. Our journey was interesting but what awaited us would undo the fatigue and anxiety we all had. David the Manager at the Lodge and his team were waiting for us and received us really well.
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The service, as per all Serena establishments visited so far, was par excellence. Staff take time to ensure guests are comfortable and are very responsive to their guest's needs. Of special mention is David, the manager, who saw to it that everything, including our special reques
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Simply put this place is amazing. I've visited this property several times, and each time it gets better and better.

I always book Dedan for the game drives. He's awesome, always on time to meet us at the airstrip and gives us a mini-game drive on the way to the property. He re
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Response from SerenaHotels, Assistant lodge manager. at Mara Serena Safari Lodge
Responded 5 days ago
Dear Kaydee M, Thank you for sharing this review with other travelers and more so for your loyalty . We are happy to note such candid review about every bit of our hotel services ,which showed that you had a wonderful stay with us. I have passed your regards to our staff ,ever smiling Solomon and the driver guide Dedan who made your stay more comfortable and enjoyable.We always try the best we can to offer a wide selection of food choices to cater for every guests in our property and we are glad that you did enjoy ,especially the hippo pool breakfast. It is indeed true that we have one of the best views in the mara with Mara river just a distance a way . Once again thank you and we look forward to welcoming you back to Mara serena lodge in a no distant future . With Warm Regards , David Kirui.
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Occasionally visit Kenya for work and whenever we get some time off we do like to take a 2 night Safari to Masai Mara or elsewhere in Kenya such as Amboseli.
Our travel operator suggested Mara Serena and it was a superb choice with scenic views and a solid location inside the res
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Response from SerenaHotels, General Manager at Mara Serena Safari Lodge
Responded 3 weeks ago
Dear Stay Greetings from Masai Mara. We appreciate your spending time to post your review and value the constructive feedback. We have a continuous training programs in place that address such and ensure our guests get attention and still enjoy their their space. We hope to be of service to you in future. Regards Alphaxad Chege
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Recently stayed at this property . Have no words to describe the beauty of the location , the quality of food was good but for the service. The restaurant staff was excellent, I think the issue was with one particular staff , whose behaviour wasn't appropriate. One major flaw wit
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Response from SerenaHotels, General Manager at Mara Serena Safari Lodge
Responded 3 weeks ago
Dear Amit Greetings from Mara Serena Safari Lodge. Thank you for sharing this important information which spoilt an other wise great experience at the lodge.We are committed to establish what exactly happened and would love to get some more details from you. My email is achege@serena.co.ke We assure you of prompt action on this matter. With Kind regards Alphaxad Chge
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Photo provided by managementMara Serena Safari Lodge
Suite Room
View through to the sitting area and the glass doors looking out over the Mara
Inside our room at MSSL
Previous
We are about to travel out, my wife wants to know if we should bring towels for the pool?
No need, the towels and other accessories are provided by hotel.
0 votes
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Does this hotel offer Bush Walks?
Hello, Yes we do have bush walks as well abd Bird walks. We have also introduced a new activity if you are into hiking. You can now hike the Ololoolo Escarpment in the Mara. Hope that helps and looking forward to having you!
0 votes
Just wondering if you have prices for Balloon Safari for June 2019 and would this include the wonderful breakfast we had on the same Experience with you in 2011!!???
Hello Sandy, Yes we do have prices for the Balloon Safari which is USD. 500 per person. The balloons safari, better taken early in the morning is followed by a delicious Bush Breakfast. Hopping to welcome you back in 2019!
1 vote
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What times are the morning & afternoon/evening game drives? I take it you just arrange at reception which ones you want to do when you are there?
Early morning ones are normally at 6am to around 8 to 8.30 am. Afternoon ones are normally from 4 pm to 6pm. Your vehicle driver or touring company can arrange all these as per your requirements
1 vote
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Are the drives arranged by serena? I do not have much time when I stay in Kenya for business. I want to know if arriving Saturday morning and leaving Sunday evening is enough to get an experience of the migration. Thanks.
Hi Ali The river crossing is a luck thing. You may see it or you may not. There is a no guarantee. However you can fly into serena in the mara and back. For the game drives you will then use the lodge vehicles
0 votes
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Previous
"The king size-bed rooms seem a little more spacious"
"Ask for the rooms from 59-30, the view is excellent and you can enjoy the sunset from the room."
"All rooms are excellent with large beds and spacious for families."
"All rooms that we saw were great"
"Ask for a room on the east side so the sun does not blare into your room before bed."
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PRICE RANGE
$282 - $650 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mara serena safari hotel maasai mara national reserve
LOCATION
KenyaRift Valley ProvinceMaasai Mara National Reserve
NUMBER OF ROOMS
74
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