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The Mara Triangle Conservancy, Maasai Mara National Reserve 48690 Kenya
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Traveler (1813)
Room & Suite (410)
Pool & Beach (131)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 02/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mara Serena Safari Lodge
Updated 02/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 175 Specialty lodging in Maasai Mara National Reserve
Location
4.9
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
Discover the Kenya safari of your dreams, a vast, gently rolling landscape of acacia-specked grasslands darkened by migrating wildebeest herds. Mara Serena Safari Lodge invites you to a world where dramatic sights and experiences are enhanced by gracious service and five-star amenities. As the only safari lodge in the famed Mara Triangle, we offer a setting matched by few other hotels in the world: perched high on a bush-cloaked hill with sweeping views of the savannah and the meandering shoreline of the Mara River. Our Masai Mara hotel lodge is designed in the style of a traditional Maasai Manyatta while offering every modern comfort. Neatly arranged rows of rooms and suites are positioned to offer uninterrupted river views from private balconies. Equally breathtaking sightlines can be enjoyed from the restaurant and bar and rock-enclosed swimming pool. After a day in the bush, a steam shower and an Oringa Massage at the Maisha Spa & Gym offer an exquisite welcome back to civilisation. Enjoy exhilarating excursions deep into the Masai Mara Game Reserve with activities and adventures as intrepid as you choose to be during your stay. Savour superb chef-prepared cuisine in our onsite restaurant and with unforgettable “Bush Dining” and “Sundowner” experiences. Rediscover how special family time can be with game drives, breakfasts by the hippo pool and visits to an authentic Maasai village. From savannah to spa, experience Africa in all its wild grandeur at Mara Serena Safari Lodge.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Hiking
Indoor play area for children
Secured parking
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Special diet menus
Wine / champagne
Walking tours
Highchairs available
Airport transportation
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Full body massage
Head massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Infirmary
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Desk
Housekeeping
Private balcony
Room service
Seating area
Telephone
Bath / shower
Complimentary toiletries
VIP room facilities
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View

Location

Full view
40Car recommended
Grade: 40 out of 100
0Restaurantswithin 5 miles
1Attractionwithin 5 miles
Contact
The Mara Triangle Conservancy, Maasai Mara National Reserve 48690 Kenya
Getting there
Mara Lodges Airport1 miSee all flights
Mara North Conservancy Airstrip1 miSee all flights
See all nearby hotels
1292Reviews62Q+A100Room tips
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Popular mentions
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Most Recent
Mwangi K wrote a review Aug 5
Lavington, Kenya1 contribution
"Had a 2 day/night stay and everything is just top notch. The lodge sits on a hill with serene sceneries and a staff that is fantastic. Top Chef Kennedy was excellent with great service from one Paul Saruni. Highly recommend."
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Will S wrote a review Aug 3
1 contribution
Mara Serena sits on a hill and offers really great views of the park from any part of the property. Chef Kennedy and the other staff were all very accommodating to my food allergies, talking and making a special dish for me every day.
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Date of stay: August 2022
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Punit D wrote a review Aug 2
1 contribution
We were at Mara Serena for 2 nights and the hospitality was just outstanding. Special mention to the Star chef - Kennedy! He helped us with a wide range if special dishes for all our meals. We shall be back very soon!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ingrid S wrote a review Jul 2022
Mechelen, Belgium15 contributions1 helpful vote
Excellent place to start your game drives from, it’s located in the Mara Triangle. The staff is super friendly, the food is excellent, waking up with the sounds of hippo’s, lions roaring etc is just magical.
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: We believe every room has the same stunning view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathurima Mburugu, General Manager at Mara Serena Safari Lodge
Responded 1 week ago
Dear Ingrid Thank you very much for taking time to review and share your experience about your stay with us I am glad you found the lodge nice with excellent food and friendly staff. I will definitely pass your compliments to the team that made your holiday a memorable one. Thank you once again for taking time to share and we hope to welcome you again soon Regards Kathurima Mburugu Lodge Manager
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Dhruv M wrote a review Jul 2022
1 contribution
One of the best foods you can find in a hotel all over Kenya, they serve very good and authentic Kenyan and Indian cuisine, chef Kennedy and chef juma have great knowledge of what they are cooking and they try to innovate as much as possible. Had a beautiful stay with a very friendly and helpful staff in the hotel. You should visit the hotel for an amazing time and must try their food.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathurima Mburugu, General Manager at Mara Serena Safari Lodge
Responded 1 week ago
Thank you very much for taking time to review and share your experience about your stay with us I am glad you found the lodge nice with very good authentic Kenyan and Indian cuisine. I am happy our Chef Juma, Chef Kennedy and all staff made your stay a memorable one. I will definitely pass your compliments to the entire team. Thank you once again for taking time to share and we hope to welcome you again soon Regards Kathurima Mburugu Lodge Manager
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HBH Travelers wrote a review Jul 2022
2 contributions1 helpful vote
Lodge is nice, views beautiful, safari lunch boxes great but dinner was very basic, Indian orientated and very, very disappointing!! Can’t choose your table. We were expecting more from Serena, compared to their other resorts in Kenya!!!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Kathurima Mburugu, General Manager at Mara Serena Safari Lodge
Responded 1 week ago
Thank you very much for taking time to review and share your experience about your stay with us I am glad you found the lodge nice with a beautiful view and great safari lunch boxes. However l am sorry to learn that diner was disappointing and not what you had expected. Management has taken note of the comment and rest assured we shall take measures to ensure we rectify and add more variety. Thank you once again for taking time to share and we hope to welcome you again soon Regards Kathurima Mburugu Lodge Manager
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Kelli S wrote a review Jul 2022
Brigham City, Utah45 contributions14 helpful votes
This hotel is in the style of the Masai people who are native to the mara. It was so cute. The staff were helpful and friendly! Special shout out to Bernard, our waiter, who remembered my name every time we came in the dining room. It is little things like remembering my name that make a place so special. The view of the Mara from the room and the lobby was spectacular! The Masai Mara warrior dance in the lobby was outstanding. We loved the room and the fan in the room that kept everything cool.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathurima Mburugu, General Manager at Mara Serena Safari Lodge
Responded 1 week ago
Thank you very much for taking time to review and share your wonderful experience about your stay with us I am glad my team and l were able to make your holiday a lovely one especially with the staff who made your stay worthwhile. I will surely pass your compliments to the team especially your waiter Bernard who stood out during your stay with us Thank you once again for taking time to share and we hope to welcome you again soon Regards Kathurima Mburugu Lodge Manager
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Esther K wrote a review Jul 2022
1 contribution
Had wonderful time. Thank you Chef Ken and all staff who made sure we were well fed and the food tasted excellent. To our two wonderful servers Dominic and Bernard you are much appreciate for going over and above to ensure our needs were met during meal times . To all the Staff thank you.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathurima Mburugu, General Manager at Mara Serena Safari Lodge
Responded 2 weeks ago
Thank you very much for taking time to review and share your wonderful experience about your stay with us I am glad my team and l were able to make your holiday a lovely one especially with the staff who made your stay worthwhile. I will surely pass your compliments to the team especially your two waiters Dominic and Bernard and Chef Ken who made sure you were well fed during you stay Thank you once again for taking time to share and we hope to welcome you again soon Regards Kathurima Mburugu Lodge Manager
Read more
Satish P wrote a review Jul 2022
Thane, India1108 contributions2373 helpful votes
We liked the overall ambience here. The rooms are good and cozy. From the window we get to see vast grassland that is visited by number of animals; a treat to watch. Room had all the required facilities; overall very good quality. Food was good with good variety. Service was good although the warmth that we experienced at other places was somehow missing.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Kathurima Mburugu, General Manager at Mara Serena Safari Lodge
Responded 2 weeks ago
Dear Satish Thank you very much for taking time to review and share your wonderful experience about your stay with us I am glad my team and l were able to make your holiday a lovely one from the cozy rooms to the tasty food. I have however taken note of the fact that service did not have the warmth that you expected. Management has taken note of your comment and rest assured we shall work on it. Thank you once again for taking time to share and we hope to welcome you again soon Regards Kathurima Mburugu Lodge Manager
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Satyabrata Mukherjee wrote a review Jul 2022
Sharjah, United Arab Emirates34 contributions14 helpful votes
+1
Lucky that we selected this property to spend 3 nights in Masai Mara. This property is located un the Mara Triangle and located very near the Mara River. The rooms area bit small, but well appointed complete with mosquito nets. The view from the balcony is astonishing. Since our room was east facing, we could enjoy the sun rise. As the property is literally in the jungle, we could see elephants, buffalos, warthog from our room. It was a sight to behold of the zebras crossing the Mara river very near the hotel. The location of crossing being very near the hotel allowed us spend more time watching the crossing. It was a marvelous experience. The hotel staff were very good and food so very tasty. What charmed us more was the personal attention each and every staff provided. The Mara Serena Airstrip is only a 6 minute drive. We would love to visit once again.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: All the rooms are similar. However, a room more towards the Reception will be good since climbing...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Kathurima Mburugu, General Manager at Mara Serena Safari Lodge
Responded 2 weeks ago
Thank you very much for taking time to review and share your wonderful experience about your stay with us I am glad my team and l were able to make your holiday a lovely one especially with good and tasty food to the staff who gave that personal touch and made your stay a memorable one. I will pass your compliments to the team Thank you once again for taking time to share and we hope to welcome you again soon Regards Kathurima Mburugu Lodge Manager
Read more
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PRICE RANGE
$347 - $857 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mara serena safari hotel maasai mara national reserve
LOCATION
KenyaRift Valley ProvinceMaasai Mara National Reserve
NUMBER OF ROOMS
74
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Frequently Asked Questions about Mara Serena Safari Lodge
Which popular attractions are close to Mara Serena Safari Lodge?
Nearby attractions include Mara Triangle (0.3 miles).
What are some of the property amenities at Mara Serena Safari Lodge?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mara Serena Safari Lodge?
Top room amenities include a desk, a mosquito net, and a seating area.
What food & drink options are available at Mara Serena Safari Lodge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mara Serena Safari Lodge?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Mara Serena Safari Lodge?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mara Serena Safari Lodge have airport transportation?
Yes, Mara Serena Safari Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mara Serena Safari Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Mara Serena Safari Lodge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Does Mara Serena Safari Lodge have any great views?
Yes, guests often enjoy the river view available here.
Is Mara Serena Safari Lodge accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.