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We had an awesome time at the Mara, got to see so many animals up close! Went for the buffalo breakfast by the Mara river, which was amazing! Great accommodation, meals and especially the staff who went out of their way to ensure our stay...More
Thank Janet M
Response from SerenaHotels, Assistant lodge manager at Mara Serena Safari LodgeResponded 2 days ago
Dear Janet M,
Thank you for choosing to stay with us during your recent visit to Masai Mara and for taking your precious time to post this wonderful review.
It is great to hear that you enjoyed our culinary ,accommodation ,services and that our staff...More
A luxury hotel in the middle of Masai Mara is not to be missed. Everything is classic about the place - the location, the design, the service. Expensive, but well worth it. Service is fantastic, location heavenly, and food as should be expected.More
Thank Patrik L
Response from SerenaHotels, Assistant lodge manager at Mara Serena Safari LodgeResponded 5 days ago
Dear Patrick L,
Thank you for taking time to post this wonderful review and for choosing to stay with us .
We are happy to hear that you enjoyed your stay with us and that you loved the design of our property ,the service delivery...More
Serena Masai mara is a beautiful hotel. Clean with a fantastic design and flavourful decorations.
If you can afford to fly in from Nairobi. .that would be the better option of transportation. The road is very rough and leaves you exhausted. Takes about 8 hours....More
Response from SerenaHotels, Assistant lodge manager at Mara Serena Safari LodgeResponded 6 days ago
Thank you for choosing to stay with us during your recent visit to Masai Mara and for giving us an elaborate feedback regarding our services ,we value feedback such like these since it will help us to improve more on our service delivery....More
After reaching here, I realized that the images here on trip advisor don't do justice to this place. It's actually quite grand and the view of the plains from here is breathtaking.
The rooms are very neat and felt clean, well maintained. The only glitch...More
Thank Jwngshar N
Response from SerenaHotels, Assistant lodge manager. at Mara Serena Safari LodgeResponded 1 week ago
Dear Jwngshar N,
We highly appreciate your feedback regarding your recent stay with us here at Mara Serena lodge.
I would like to sincerely apologize for what you went through when there was a leakage from the roof of your room due to stormy rains...More
Our group of 14 stayed 3 nights through an OAT adventure. We were unanimously impressed with the service, accommodations and location. Although one fabulously attentive and friendly server was assigned to us (Steven?), we were able to meet many other fun and efficient dining staff...More
Response from SerenaHotels, Assistant lodge manager at Mara Serena Safari LodgeResponded 1 week ago
Thank you for taking your time to post this wonderful review and more so for choosing to stay with us during your visit to Masai Mara.
We appreciate your kind words regarding our food, service delivery and accommodation We are always proud of...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$325 - $703 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Rift Valley Province >
Maasai Mara National Reserve
Also Known As
Mara Serena Safari Hotel Maasai Mara National Reserve ,
Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve
Response from Tourlover2014 | Reviewed this property |
Suggest you to take a package from tour operators, which will include accommodation, food,transportation from start till finish. You needn't have to worry for anything except to stick to the timings for better sighting of... More
Suggest you to take a package from tour operators, which will include accommodation, food,transportation from start till finish. You needn't have to worry for anything except to stick to the timings for better sighting of animals.
It is not recommended to drive your own vehicle as you may not be able to communicate with all the other vehicles.
The package shall include all fees, only tips to the driver is extra.