We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
The Mara Triangle Conservancy, Maasai Mara National Reserve Kenya
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com$472
Official Hotel$503
Agoda.com$490
Snaptravel$718
CheapTickets$472
FindHotel$961
View all 14 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (1704)
Room & Suite (347)
Pool & Beach (110)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mara Serena Safari Lodge
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 166 Specialty lodging in Maasai Mara National Reserve
Location
Cleanliness
Service
Value
Travelers' Choice
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries.
Read more
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Airport transportation
Conference facilities
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Special diet menus
Meeting rooms
Fax / photocopying
Spa
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor fireplace
Shops
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Desk
Housekeeping
Private balcony
Room service
Seating area
Telephone
Bath / shower
Complimentary toiletries
VIP room facilities
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family

Location

Full view
40Car recommended
Grade: 40 out of 100
0Restaurantswithin 5 miles
1Attractionwithin 5 miles
Contact
The Mara Triangle Conservancy, Maasai Mara National Reserve Kenya
Getting there
Mara Lodges Airport1 miSee all flights
Mara North Conservancy Airstrip1 miSee all flights
See all nearby hotels
1,222Reviews55Q+A100Room tips
Traveler rating
  • 815
  • 318
  • 62
  • 17
  • 10
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Norsta wrote a review Sep 2020
Nairobi, Kenya21 contributions5 helpful votes
+1
My 10-year-old daughter and I stayed for 3 days/2 nights in this lovely hotel smack in the middle of the Masai Mara (within Mara Triangle Conservancy). It is one of the few hotels as opposed to tented camps in the Mara, but after one stay in such a camp with nightly deluges and a little too much adventure, I decided a room with walls and a running hot shower would be nice this time. We were not disappointed. The lodge can conveniently be reached through its own airstrip and Safarilink flights, it lays on top of a hill with breathtaking views from lobby, pool, restaurant and rooms (all of them, as far I could tell), the service is very friendly and efficient, the rooms are on the small side but well-maintained and clean and the food is nice. There are COVID measures in place (temperature check upon arrival, hand washing facilities, masks to be worn when walking around, plastic gloves at the buffet) and the lodge was busy on weekends, but not overrun. The highlight of course are the game drives. We came on the tail end of the great migration, so only some smaller herds were still around and unfortunately we did not see one of the famed river crossings (maybe next year😉). Our guide / driver was Dedan, and I cannot recommend him enough. Very knowledgeable, very friendly and nothing but our best interests at heart. We saw a great number of lions very close up as well as elephants, crocodiles, hyenas (my secret favorites), all types of gazelles, giraffes, you name it. Dedan also worked hard to find us cheetahs, but that was not to be. Dedan also made sure we could drive around in a Landcruiser that was open to the sides because we enjoyed that so much. Another mention should go to the breakfast at the hippo pool which is part of one of the early morning game drives. Great surroundings and good food. The only (very small) misgivings I have is the sometimes slowish drinks service during the meals and at the bar and the fact that you had to book pool time (presumably down to corona, but there was plenty of space and fresh air). All in all a great weekend escape and highly recommended to residents of Kenya and international travelers. We will definitely return - no concrete plans yet but I am already looking forward to it!
Read more
Date of stay: September 2020
Rooms
Cleanliness
Service
Helpful
Share
Response from Alphaxad Chege, General Manager at Mara Serena Safari Lodge
Responded 1 week ago
Dear Norsta, Thank you for choosing to stay with us during your recent visit to masai mara. We are happy to hear that you enjoyed every bit of our service delivery rendered by our friendly and helpful staff, in particular you have mentioned our food, accomodation ,view and game drives done by our driver guide Dedan ,we will pass your warm regards to him. We have taken note of the slow service at the bar you experienced and measures have been taken to ensure that service rendered exceeds our guests expectations. We are trying the best we can to enforce the covid 19 protocols in all the sections of the hotel to ensure our guests and staff are safe . Once again thank you and we look forward to hosting you and your family in the near future.
Read more
ankeet_sinha wrote a review Sep 2020
Nairobi, Kenya2,714 contributions236 helpful votes
+1
So this was my first visit to Mara Serena and my fourth visit to Mara. It is located in the Mara triangle so it takes about 90 minutes to reach from the Sekenani gate. The location is a bit of an issue and makes sense to be there during migration as many wildebeests cross over from Mara river which is located close by. We also saw many lions in that area but for better wildlife greater Mara is a better option. But this property is the best of the Serena properties I have visited and I have seen almost all of them. I wish we could take it and put in Greater Mara. The staff and food was amazing. Special mention for Edwin and his colleague (name I forget) who took great care of us during dining. We were in rooms 8,9 and 44 and they were so well located. We did not have to walk too much and the rooms had breathtaking views of the Mara and the pool was a nice touch as well. Something which I found pleasantly surprising was that at nightfall, there were zero insects on the property, I dont know what they did but that was amazing and I wish other hotels follow this practice. The food itself was very good and I had one particularly finicky guest with me, but the staff made everything that was asked for. Even for my wife who is allergic to eggs, they made eggless dishes including sweet dishes. The night safari was also good and we saw bat eared foxes after a long time as well as a spitting cobra baby and the other animals. Mara itself is great and we saw 14 lions (5 males and 9 females), one leopard and 7 cheetahs including the famous Tano Bora. One suggestion though that in the times of COVID, they need to step up their checks slightly more. There were occasions, I walked into the property without washing my hands. Also the common areas did have compulsory face mask and gloves which they gave us to be worn near the food, they also need to have a temperature check and sanitization facility before entry and also a kit with sanitizer and face mask can be put in the rooms along with other toiletries. Hope to visit someday again. P.S : Thanks Judy from the bookings office who ensured everything went smoothly.
Read more
Date of stay: September 2020
Value
Service
Sleep Quality
Room Tip: Single digit room numbers are better. (1-20)
See more room tips
1 Helpful vote
Helpful
Share
Response from Alphaxad Chege, General Manager at Mara Serena Safari Lodge
Responded 3 weeks ago
Dear Ankeet Wow! what a wonderful review. My team and i are soo pleased to learn that yet again we delivered the Serena promise of exceeding our guests expectations. We have shared your appreciating with the team and thank you for taking your time to write the review. We have noted also your feedback and suggestions which only we will consider in enhancing our guests experience. Thank you once again and we look forward to hosting you again in the near future. regards Alphaxad Chege
Read more
Great Horizon Trails wrote a review Sep 2020
Nairobi, Kenya68 contributions12 helpful votes
Located at the very center of the famous 'Mara Triangle' of the world-renowned Maasai Mara National Reserve, overlooking the Mara River and the gateway to the annual wildebeest crossing. witness te episode from the Lodge.
Read more
Date of stay: November 2019
1 Helpful vote
Helpful
Share
Sameeya wrote a review Aug 2020
Kenya2 contributions
I was in Masai Mara for two nights the Serena mara lodge I love their staff, they were very supportive and helpful, and always willing to out of their way to help. Their food in particular their salads and salad dressings were yummy and their lime pie dessert. I loved how the view from the rooms was spectacular and the rooms were clean and neat. Their building structure was very sophisticated in terms of creativity, they represented the Masai culture living lifestyle into their lodge building structure. The rooms have a balcony and a good view for taking pictures. The tour guides at Serena were professional and gave some interesting informative information on the wildlife and ecosystem at Masai mara, and most of all ample information on the wildebeest migration from Tanzania to Kenya and vice versa. The staff and hospitality I would say is 100% on point! Well done! Hospitality is perfect. Lovely service and staff!
Read more
Date of stay: August 2020Trip type: Traveled with family
Helpful
Share
Response from Frankline Nyakundi, General Manager at Mara Serena Safari Lodge
Responded Aug 22, 2020
Dear Sameee Thank you for taking your time to post your review of your recent stay with us. It is pleasing to note that you had such a great stay and enjoyed the food, the views as well as the hospitality from our staff. We hope this is just the beginning of many more visits in the near future. With Kind regards Alphaxad Chege
Read more
Nilesh P wrote a review Aug 2020
71 contributions7 helpful votes
+1
Firstly I must say it is an immense pleasure to return to Mara Serena with my wife and 2 kids and parents, after a 16 year gap of trying other camps and lodges. It is my opinion Serena is still the best hands down for value, service, LOCATION, design and comfort. I am in my room spending my 5th night here and must praise the staff and management for their excellent service and effort to restart such a huge operation so successfully in this new and extremely challenging COVID environment, it’s no easy feat by any measure. I will leave tomorrow very unwillingly by will surely be back. Keep up the good work Serena and I wish you all the best. My days of experimenting are over. I know where I will return. Off to be with a lion roaring in the distance, paradise!
Read more
Date of stay: August 2020Trip type: Traveled with family
Helpful
Share
Response from Frankline Nyakundi, General Manager at Mara Serena Safari Lodge
Responded Aug 22, 2020
Dear Nilesh. May i take this opportunity to thank you for choosing to visit us after a long hiatus. My team and i are committed to ensure that our guests leave with only good memories. We are glad that your visit was soo enjoyable that it was difficult to leave. We will indeed be excited to open doors for your next visit in the very near future. With warm regards Alphaxad Chege
Read more
Previous
PRICE RANGE
$291 - $857 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mara serena safari hotel maasai mara national reserve
LOCATION
KenyaRift Valley ProvinceMaasai Mara National Reserve
NUMBER OF ROOMS
74
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mara Serena Safari Lodge
Which popular attractions are close to Mara Serena Safari Lodge?
Nearby attractions include Mara Triangle (0.3 miles).
What are some of the property amenities at Mara Serena Safari Lodge?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Mara Serena Safari Lodge?
Top room amenities include a desk, a mosquito net, and a seating area.
What food & drink options are available at Mara Serena Safari Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mara Serena Safari Lodge?
Yes, free parking is available to guests.
Are there opportunities to exercise at Mara Serena Safari Lodge?
Yes, guests have access to a pool and a fitness center during their stay.
Does Mara Serena Safari Lodge have an airport shuttle?
Yes, Mara Serena Safari Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mara Serena Safari Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Mara Serena Safari Lodge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Does Mara Serena Safari Lodge have any great views?
Yes, guests often enjoy the river view available here.
Is Mara Serena Safari Lodge accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.