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Lotos Inn & Suites

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Traveler (62)
Room & Suite (24)
Dining (7)
Overview
  • Excellent29%
  • Very good51%
  • Average12%
  • Poor1%
  • Terrible7%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)
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63 results
Traveler rating
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7
1
5
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LanguageEnglish
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20
30
7
1
5
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All reviewsrooftop restaurantdecent place to staychinese menua park view roomfantastic locationbuffet breakfast isrooms are largetop floornice hotelwestgate mallstayed here for two nightswalking distancebusiness hoteleasy accessvisit nairobifree wifia great stay
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1 - 5 of 63 reviews
Reviewed July 10, 2018

I was impressed with the size of the rooms which were very clean and comfortable. The room also provided a good view from the balcony. The location is also conveniently located. The roof top bar and restaurant with glass ceiling is also cosy with a...More

Thank Anuj J
Response from Hinal S, Guest Relations Manager at Lotos Inn & SuitesResponded July 12, 2018

Dear Anuj J, Thank you for taking time to leave us a lovely review following your recent stay with us at Lotos Inn & Suites Nairobi. We are very happy that you enjoyed our spacious parkview room and the views from the room. We hope...More

Reviewed June 24, 2018

Rooms are very spacious with a balcony and the hotel is in a convenient location. Our room was facing Oshwal Centre and could see all the walkers early in the morning and evening. Good variety of breakfast and enjoyed it thoroughly. Tried Chinese restaurant one...More

Thank Nitin S
Response from Hinal S, Guest Relations Manager at Lotos Inn & SuitesResponded June 25, 2018

Dear Nitin S, Thank you for taking time to leave us a lovely review following your recent stay with us at Lotos Inn & Suites Nairobi and sharing some lovely photos tfrom your stay. We are pleased to learn that you had a good stay...More

Reviewed June 17, 2018 via mobile

This isn’t a 5* hotel but I give it 5* for value. The rooms are large, clean, well equipped and modern. Very good and friendly service. At the price I paid I got very good value. The breakfast buffet is ok, but limited. by the...More

Thank LikeFully
Response from Hinal S, Guest Relations Manager at Lotos Inn & SuitesResponded June 18, 2018

Dear LikeFully, Thank you for taking time to leave us a lovely review following your recent stay with us at Lotos Inn & Suites Nairobi and sharing some lovely photos from your stay. We are pleased that you had a pleasant stay with us and...More

Reviewed May 17, 2018 via mobile

I visit Nairobi frequently and my first choice to stay is lotos inn. Very friendly staff, clean rooms and very safe . The jogging track in oshiwal Center is perfect for a morning or evening walk. I request the management of hotel to make arrangements...More

Thank ahkhan779
Response from Hinal S, Guest Relations Manager at Lotos Inn & SuitesResponded May 20, 2018

Dear ahkhan779, Thank you for taking time to leave us a lovely review following your recent stay with us at Lotos Inn & Suites Nairobi. We are pleased that you had a pleasant stay with us and you were well taken care of by our...More

Reviewed April 8, 2018 via mobile

We got staple pins in our food and glass pieces in our cocktails at the Chinese restaurant and the manager on shift seemed to think it was acceptable. Shocking to see such poor attitude and customer service. Would never recommend to anyone.More

2  Thank Nikit S
Response from Hinal S, Guest Relations Manager at Lotos Inn & SuitesResponded April 9, 2018

Dear Nikit S, Thank you for taking time to review. We apologize for the bad experience you have had. We are investigating in to the case as this is an isolated case. Kindly share with us more info on sales@lotos.co.ke Once again we apologize for...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
$96 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Centrally Located Hotel in Nairobi
#45 Business Hotel in Nairobi
#8 Mid-range Hotel in Nairobi
#29 Family Hotel in Nairobi
#8 Great View Hotel in Nairobi
#25 Classic Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
$96 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Centrally Located Hotel in Nairobi
#45 Business Hotel in Nairobi
#8 Mid-range Hotel in Nairobi
#29 Family Hotel in Nairobi
#8 Great View Hotel in Nairobi
#25 Classic Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (62)
Room & Suite (24)
Dining (7)
Questions & Answers
Ask a question
Vishal V
July 5, 2018|
AnswerShow all 2 answers
Response from Hinal S | Property representative |
Hi Vishal, The room has a fan however we are able to provide a portable A/C upon request.
0
Votes
Jackie N
March 28, 2017|
Answer
Response from Hinal S | Property representative |
Hi Jackie, The hotel can organise for airport transfer at KES 2,500. You can email with all your flight details so that it can be organised as per your requirements.
1
Vote
ShashankaSaadi
September 10, 2016|
AnswerShow all 3 answers
Response from Wael R | Reviewed this property |
The hotel shuttle service is for KES2000 while normal price is KES1,300 or less. I always used UBER during my visit and I advise you to do the same if you don't have transportation arrangements. UBER is more safer and... More
1
Vote
Room Tips
"Choose the rooms on the right side of the hotel for a better view and less noisy"
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"Ask for rooms facing Oshwal Centre"
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"Don't think any room offers any special views etc."
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"Ask for a room that faces the street, one half of the hotel faces a massive wall making the room feel stuffy..."
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