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Town Lodge Upper Hill Nairobi

#25 of 156 Hotels in Nairobi
Certificate of Excellence
Second Ngong Avenue. Upper Hill Nairobi, Nairobi 00100, Kenya (Formerly Country Lodge)
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61 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

The Town Lodge is by far my favorite place to stay in Nairobi for both work and leisure. The staff is fantastic, amenities are good, and the grounds are beautiful. The Town Lodge side is affordable for business travelers, with the added bonus of access to the more elegant Fairview side to enjoy the gardens, restaurants, and pool.

Helpful?
Thank wswano
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms are absolutely clean! fresh white sheets everyday! Staff are so friendly and make you feel at home. Any complaints are addressed in minutes. Many thanks to Rachael for being so helpful always.

Helpful?
1 Thank ottoan2016
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon. More 

Northern California
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

The Town Lodge, formerly City Lodge, is the lowly kin to the adjacent, much fancier and plush Fairview Hotel. Free access to the beautiful grounds, lobby etc is one of the best things about the Town Lodge, which has two buildings connected by a long covered walkway. The no-frills rooms are quite plain without pictures on the walls and even... More 

Helpful?
Thank Zebra888
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again. More 

Seattle
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Back from my third stay over the years at The Fairview, although this time I stayed in the back property, "Town Lodge." You get the same benefits, can go on The Fairview grounds, and I ate eat the amazing breakfast buffet at The Fairview. I think prices have gone up, although I was there on business at the start of... More 

Helpful?
Thank MP3Seattle
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We are so pleased to learn that you are a regular guest of ours and do hope that we have the pleasure of your company again. We look forward to welcoming you back soon. More 

Cranbrook, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at Town Lodge Upper Hill Nairobi over 5 times, and I look forward to it every time. With a very courteous staff, you are always welcomed back and the level of service is of the highest standard. While staying at Town Lodge, you have access to the pool area at the Fairview and the restaurant in the... More 

Helpful?
Thank mikeehay
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We are so pleased to learn that you are a regular guest of ours and do hope that we have the pleasure of your company again. We look forward to welcoming you back soon. More 

Pretoria, South Africa
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel over the period 19 - 23 June 2016 and was very impressed with the general reception and price, the quality of service, its accessibility, the standard of security and the the availability of a number restaurants in the same complex where lunch and supper could be enjoyed. The staff are all very friendly and helpful... More 

Helpful?
Thank GertOpperman
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the positive review Gert. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Divonne-les-Bains, France
Level Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the budget side of the Fairview hotel - value for money but despite charming and helpful staff and clean bright minimalist rooms, the lack of sound proofing means that the sound of the plumbing from rooms above, conversations in next door rooms and the corridors made sleep quality very poor for me. The staff really do their best... More 

Helpful?
Thank Rafiki99
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the constructive review. We are so glad that you enjoyed your overall stay with us. We look forward to having you stay with us again soon. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

This hotel is extremely secure because it is adjacent to the Israeli embassy. You will go through airport-like security when you check in. The food, service and accommodations are world class. This is a luxury hotel. The grounds and rooms are meticulously clean and the landscaping is stunningly beautiful. Rooms have ceiling fans and screened windows so you can leave... More 

Helpful?
Thank Marc J
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the wonderful review Marc. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Liverpool
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 11, 2016

Really nice hotel and grounds, good choice of restaurants within the gated compound (hotel is attached to Fairview next door). The hotel is right next to Israel Embassy so there are armed guards everywhere (no photos!). Also luggage goes through an x-ray scanner before entering hotel so it does feel really safe. The standard rooms on the small side, single... More 

Helpful?
Thank LeeLad82
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location! Our sincerest apologies for the inconvenience of the Wi-Fi connection - this feedback allows us to ensure this area is improved on. We look forward to having you stay with us again. More 

Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 9, 2016 via mobile

This hotel is neat and presents exceptional value for the business traveler in Nairobi. The rooms are clean and tidy. There is free wifi which is reliable. The restaurants the Fairview which can be accessed from the Town Lodge via a gate serve excellent food. I have stayed at this hotel for a total of 160 nights since August 2014... More 

Helpful?
Thank Manfred K
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us Manfred. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Town Lodge- Nairobi's most popular limited service hotel(bed and breakfast). It has eighty four rooms designed for the business traveller with unbeatable rates that offers true value for money without compromising on service delivery and comfort. Our room rates include bed, breakfast, wifi and all taxes. Located in Nairobi's upper hill, the hotel provides a peaceful, quiet and safe environment. ... more   less 

Additional Information about Town Lodge Upper Hill Nairobi

Address: Second Ngong Avenue. Upper Hill Nairobi, Nairobi 00100, Kenya (Formerly Country Lodge)
Location: Kenya > Nairobi
Price Range: $117 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town Lodge Upper Hill Nairobi 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Country Hotel Nairobi
Hotel Style:
#17 Business Hotel in Nairobi
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