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Town Lodge Upper Hill Nairobi

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#26 of 161 Hotels in Nairobi
Certificate of Excellence
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Town Lodge Upper Hill Nairobi
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77 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Quito
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

The Town Lodge itself is a good hotel with a good location and excellent security, but what puts it over the top for me is that guests have access to the Fairview Hotel with its restaurants, gardens, etc. I have stayed in at least six or seven different properties in Nairobi but now always try to book the Town Lodge.

Helpful?
Thank Ecuabuckeye
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Johannesburg, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

The Hotel Town Lodge is near to Kenyatta National Hospital & Israel Embassy, thus it's a very secured place at prime location,all the facilities are awesome ,Staff is friendly, Hotel is neat & clean ,economic compared to even Five Star Hotels in Nairobi.

Helpful?
Thank Santosh786
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon. More 

Thane, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

The hotel is located in Upper Hill right next to the embassy of Israel. It is in a very quiet, secure and secluded location. There aren't any supermarkets nearby. The check in and check out were very smooth and efficiently done by the reception staff. I stayed for 6 nights and I was very satisfied with the experience. The breakfast... More 

Helpful?
Thank finalmoksha
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon. More 

Namugongo
Level Contributor
3 reviews
Reviewed October 28, 2016

The facility is really great. it was very neat, clean and the staff were exceptionally kind throughout. There major setback is lack of in-house restaurant making one to stroll a little away from the place (good exercise). The level of security is excellent and it is situated within a quiet environment save for the blasting of rocks from nearby construction... More 

Helpful?
Thank Morris O
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

India
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 29, 2016

I had 1 Night short stay for 8 hours, check-in was quiet comfortable and quick. Rooms have no air-con, owing to nice weather of Nairobi i dint feel the necessity of air con and ceiling fans were enough. Room are spacious with basic amenities and personal locker., However shower compartment is quiet small. Breakfast was nice and wide variety. Staff... More 

Helpful?
Thank TIRATH M
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon. More 

Oxon Hill, Maryland
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 25, 2016 via mobile

Hidden treasure in the heart of downtown Nairobi. Wonderful staff and great amenities. Connected to the Fairview by a lovely garden. There are 4 very nice restaurants and room serce is available Poolside restaurant is nice. Live music. Will stay here again!!!

Helpful?
Thank tamowens
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the great and wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Zurich, Switzerland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 13, 2016 via mobile

I stayed in the hotel before and inbetween safaris in Kenya. The rooms are basic but clean and the staff was always friendly and helpful. We could order taxis ahead and charge a standard price to our room so that we werent ripped off by the taxis at the airport. When staying at the Upper hill you can use the... More 

Helpful?
Thank Barbara B
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

1 review
Reviewed August 27, 2016 via mobile

Excellent service from all staff always friendly, efficient. New wing showers terrible enough pressure, but temperature constantly changes from cold to scolding hot. Was same on my previous visit. WiFi comms fluctuation continuously in new wing. Will insist on old wing on next visit in September.

Helpful?
Thank jeryl-zope
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Alexandria, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 26, 2016

This is a hotel attached to the main "Fairview Hotel", a distinguished old home-feel accommodation for tourists and businesspeople alike. The area is well guarded. Modern, practical rooms, nothing fancy but with all amenities, including safe box, tea/coffee, bed lamp and good TV channels. Breakfast is great but the best is the staff: Edgar, Purity, Duncan the Manager, Irene the... More 

Helpful?
Thank AlfredoLFort
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the positive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Tel Aviv, Israel
Level Contributor
4 reviews
3 hotel reviews
Reviewed August 26, 2016

nice and clean hotel close and attached to the bigger hotel (Fairview). lot of resturants at the hotel. Good breakfast. the only downside is the fact there is no elevator. friendly staff. very helpfull.

Helpful?
Thank gil r
Angus M, Public Relations Manager at Town Lodge Upper Hill Nairobi, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Town Lodge- Nairobi's most popular limited service hotel(bed and breakfast). It has eighty four rooms designed for the business traveller with unbeatable rates that offers true value for money without compromising on service delivery and comfort. Our room rates include bed, breakfast, wifi and all taxes. Located in Nairobi's upper hill, the hotel provides a peaceful, quiet and safe environment. ... more   less 

Additional Information about Town Lodge Upper Hill Nairobi

Address: Second Ngong Avenue. Upper Hill Nairobi, Nairobi 00100, Kenya (Formerly Country Lodge)
Location: Kenya > Nairobi
Price Range: $117 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town Lodge Upper Hill Nairobi 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Country Hotel Nairobi
Hotel Style:
#17 Business Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Town Lodge Upper Hill Nairobi staff and other travelers.
3 questions
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Questions? Get answers from Town Lodge Upper Hill Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Towards Garden View”
 of 5 bubbles Santosh786, 2 weeks ago | Read review
“Avoid rooms 601 to 640 as they have windows directly by the noisy construction site”
 of 5 bubbles morriokum, Oct 28, 2016 | Read review
“There's no elevator, so try choosing a ground floor or first floor room.”
 of 5 bubbles AlfredoLFort, Aug 26, 2016 | Read review
“do not take a room next to the elevator.Noisy”
 of 5 bubbles 824dickm, Aug 23, 2016 | Read review
“Away from construction if you're lucky”
 of 5 bubbles Zebra888, Jul 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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