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Kenya Comfort Hotel

Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
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1 room 1 adult
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Kenya Comfort Hotel
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188 Reviews from our TripAdvisor Community

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Dorset, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here prior to starting an Intrepid Safari Trip. The staff were friendly and the place was clean but very basic. There was plenty of hot water for our shower. The absolute downer was noise. Sitting right next to a market we were not surprised by the street noise but were disturbed by it. However the racket coming from the... More 

Helpful?
Thank Jan L
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for sharing your review regarding your experience during your stay with us. We take all the review very serious as the help us know whether we are meeting our guests expectations. The noise from outside is usually high during Fridays and Saturdays as those are days that city dwellers like hanging out late to have fun with friends... More 

Poland
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed January 4, 2016

Unlike the previous stay this time the hotel disappointed us: a tiny room and even a smaller bathroom that you could hardly squeeze in. No electricity in any of the sockets. No internet access. A fire escape just in front of our window. Fortunately the reception staff were helpful and we were able to move to another slightly bigger room,... More 

Helpful?
Thank Alazaw90
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. Thank you and we wish to advise you that our rooms are not all standard. If you had requested our duty manager for a change we would have shifted you to another room. We invite you to stay with us and we will arrange an upgrade without any extra cost to the next room category.... More 

Philadelphia, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 24, 2015

My stay was short and I liked the place since it was centrally located. The dorm rooms are pretty tight squeeze with luggage. Four beds 1 small bathroom which is very tiny. The bathroom door does not swing open fully. I moved to a single room to breathe better. Make sure when you check in ask for rooms with good... More 

Helpful?
Thank Sam T
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your exciting review regarding your experience during your stay with us. The dorm concept came up to cater for budget international travellers and is also popular for budget guests who are normally in a group. Dorms are gender friendly and its true that beds are slightly squeezed but they are well designed for your comfort. We don’t... More 

Kisumu, Kenya
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 27, 2015

I discovered this hotel by chance after leaving a horrendous bed and breakfast the day before. The staff were helpful and courteous, taking me through the rooms before I booked. I initially planned on a bed only stay, but when I decided to have breakfast I got an upgrade from a single to a double. There was plenty of hot... More 

Helpful?
Thank Karen N
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. Our mission and vision is always to serve you better and be able to exceed your expectations. We are much humbled that you enjoyed your stay and take this chance to wish you a wonderful 2016. Thank you very much. John Kiriama General Manager More 

Calgary, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 27, 2015

Stayed for one night. Solo female, arrived late. Wasn't really sure about the place when I arrived. Clean, simple. Turned out to be a good location for checking out the downtown area of Nairobi. Staff were great.

Helpful?
Thank Nadina Y
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

We thank you for sharing your real experience during your stay with us. We always assure you of our best hospitality services and wish to host you time and again whenever in the city of Nairobi. We also take this opportunity to wish you a prosperous 2016. John Kiriama General Manager More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed October 27, 2015

For a first time trip to Nairobi I was a little anxious however the staff at Kenya Comfort went above & beyond to ensure the safety of the guests. There was security at the entrance & they were helpful for getting safe & reliable taxis & giving directions to local attractions. The rooms were fine, reasonably priced for what you... More 

Helpful?
Thank amber_jarman
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

We are surely humbled by your honest review regarding your stay with us. Due to some over -riding factors related to policies, many tend to post reviews which don’t reflect their actual experience. It’s rare to get honest guests like you and we wish you well in the new year. John Kiriama General Manager More 

Level Contributor
231 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

Pretty located in the center of the city. All u need u can find easily . Be aware that you will get a traffic disaster just in front of that hotel. Anyway I found a free parking lot next to it. The hotel itself is quiet easy made. But it's clean, that was my only concern . The room is... More 

Helpful?
Thank marcoziegler
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for sharing your experience regarding your stay with us. We have reserved one parking lot as drop off or pick up point for our guests as we realized that there was dire need for that. Our location being in Central Business District traffic is a little bit of an issue since we don’t have much control over it,... More 

Ottawa, Canada
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 1, 2015

This hotel was ok, very basic. I stayed in September 2015 as a solo traveler. The room was clean and simple. Had a flush toilet, hot shower, double bed, tv (few channels), and lockable cabinet. There was a lot of security, people were friendly, and the food was good. It is not really much of a 'tourist' hotel, I was... More 

Helpful?
Thank Amanda A
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

We much appreciate your clear and simple review regarding your stay with us. We simply maintain high budget standards whereby we strive hard to ensure that we meet your expectations. We actually cater for all travelers across the globe which largely varies season to season coupled with travel advisories from various countries. Thank you and always be our guest when... More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 5, 2015 via mobile

I stayed here for one night. I am a 25 yo female solo traveller. The hotel is located well in the centre of Nairobi. The standard room is very basic. One double bed, one wardrobe and a table in quite a small space. The bathroom has a toilet, small sink and shower all in the one tiny room space of... More 

Helpful?
2 Thank Jellyfishie
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for sharing your real experience during your stay with us. We are sorry with the issue of the net and as such we have effected changes on the same. We usually have one power point but if you have multiple requirements with power. You can request for a power cable with multiple use options from reception. We have... More 

Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 10, 2015 via mobile

The hotel is right opposite the riverside bus company, so ideal if your catching a bus to Tanzania or have come over on one. The only difference between a budget room and a standard is a TV so unless your keen on TV go budget. The rooms are small, very small. The breakfast is plentiful but up to you if... More 

Helpful?
1 Thank Jessicat999
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you very much for taking your time to post a comment regarding your experience during your stay with us. We sincerely appreciate your review. Just a correction our buffet breakfast is USD 10 per person and not USD 20. Our laundry is optional and one can opt to source for an independent service providers who are readily available due... More 

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