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Kenya Comfort Hotel

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Kenya Comfort Hotel
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199 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Atlanta, Georgia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for two nights prior to going to Tanzania. The location is very central and located very close to where the shuttle buses are to take you to Moshi/Arusha. The hotel seemed very secure with guards that let you into to hotel and then into each of the floors- this was both good and concerning for us. The... More 

Helpful?
Thank Lisa F
Wilson, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2016

I found this hotel via the website and two of us stayed here while on a business trip. I spend several nights at this hotel on two different occasions. My room was comfortable away from home. The hotel was very clean and has the most friendly people you can meet working there.. the Manager a mr martini I think was... More 

Helpful?
1 Thank lorihoffman35
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you very much for posting a review regarding your experience during your stay with us. We are much humbled for your honest review and promise to exceed your expectation in your next visit. We are much sorry for the slow service at the restaurant but we assure you that we have worked on it and promise you for a... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2016 via mobile

Really good hotel in nice neighborhood with excellent cheap restaurants right beside it. The staff were really nice, especially the receptionist who was particularly friendly and helpful. Room was big and well furnished. Hotel is quiet. Breakfast was excellent. + there's a sun lounge on the roof.

Helpful?
1 Thank Dbrook4
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. We are grateful to learn that we met your expectations and look forward as we strive to better our quality flow of our hospitality service. John Kiriama General Manager Kenya Comfort Hotel More 

Chattanooga, Tennessee
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 24, 2016 via mobile

This hotel is perfectly located in downtown Nairobi. We continued from Nairobi to Tanzania, and the impala shuttle (which goes to Arisha & Moshi) is located directly across the street. The rooms are clean and the restaurant is delightfully surprising in both its range of offerings and the quality of cuisine. Most importantly, however, the staff take genuine care of... More 

Helpful?
Thank ClimbingSailor
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. We are grateful to learn that we met your expectations and look forward as we strive to better our quality flow of our hospitality service. John Kiriama General Manager, Kenya Comfort Hotel. More 

Dorset, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 19, 2016

Stayed here prior to starting an Intrepid Safari Trip. The staff were friendly and the place was clean but very basic. There was plenty of hot water for our shower. The absolute downer was noise. Sitting right next to a market we were not surprised by the street noise but were disturbed by it. However the racket coming from the... More 

Helpful?
Thank Jan L
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for sharing your review regarding your experience during your stay with us. We take all the review very serious as the help us know whether we are meeting our guests expectations. The noise from outside is usually high during Fridays and Saturdays as those are days that city dwellers like hanging out late to have fun with friends... More 

Poland
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 4, 2016

Unlike the previous stay this time the hotel disappointed us: a tiny room and even a smaller bathroom that you could hardly squeeze in. No electricity in any of the sockets. No internet access. A fire escape just in front of our window. Fortunately the reception staff were helpful and we were able to move to another slightly bigger room,... More 

Helpful?
Thank Alazaw90
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. Thank you and we wish to advise you that our rooms are not all standard. If you had requested our duty manager for a change we would have shifted you to another room. We invite you to stay with us and we will arrange an upgrade without any extra cost to the next room category.... More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 24, 2015

My stay was short and I liked the place since it was centrally located. The dorm rooms are pretty tight squeeze with luggage. Four beds 1 small bathroom which is very tiny. The bathroom door does not swing open fully. I moved to a single room to breathe better. Make sure when you check in ask for rooms with good... More 

Helpful?
Thank Sam T
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your exciting review regarding your experience during your stay with us. The dorm concept came up to cater for budget international travellers and is also popular for budget guests who are normally in a group. Dorms are gender friendly and its true that beds are slightly squeezed but they are well designed for your comfort. We don’t... More 

Kisumu, Kenya
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 27, 2015

I discovered this hotel by chance after leaving a horrendous bed and breakfast the day before. The staff were helpful and courteous, taking me through the rooms before I booked. I initially planned on a bed only stay, but when I decided to have breakfast I got an upgrade from a single to a double. There was plenty of hot... More 

Helpful?
Thank Karen N
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review. Our mission and vision is always to serve you better and be able to exceed your expectations. We are much humbled that you enjoyed your stay and take this chance to wish you a wonderful 2016. Thank you very much. John Kiriama General Manager More 

Calgary, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 27, 2015

Stayed for one night. Solo female, arrived late. Wasn't really sure about the place when I arrived. Clean, simple. Turned out to be a good location for checking out the downtown area of Nairobi. Staff were great.

Helpful?
Thank Nadina Y
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

We thank you for sharing your real experience during your stay with us. We always assure you of our best hospitality services and wish to host you time and again whenever in the city of Nairobi. We also take this opportunity to wish you a prosperous 2016. John Kiriama General Manager More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed October 27, 2015

For a first time trip to Nairobi I was a little anxious however the staff at Kenya Comfort went above & beyond to ensure the safety of the guests. There was security at the entrance & they were helpful for getting safe & reliable taxis & giving directions to local attractions. The rooms were fine, reasonably priced for what you... More 

Helpful?
Thank amber_jarman
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

We are surely humbled by your honest review regarding your stay with us. Due to some over -riding factors related to policies, many tend to post reviews which don’t reflect their actual experience. It’s rare to get honest guests like you and we wish you well in the new year. John Kiriama General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge

Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Price Range: $58 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
Number of rooms: 91
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