Just spent a night. The rooms are tired and have a mouldly smell to them. Breakfast was fine. The staff need to be re-engergised and inspired as they seem uninspired and borderline bored. Ambience has seen better days while security was guys felt threatening.
Very tired hotel, restaurant staff unfriendly, service exceptionally slow - sadly only highlight was checking out, we had spent a good few days in and around Nairobi, 1 night at Weston and my son in short pj's was severely bitten question bed bugs, we had booked a twin room had…
The breakfast was fantastic, with great baked goods by the resident chef. The room was very comfortable, clean and well attended to. But the best part of the stay were the attentative, friendly, helpful staff who went out of their way to assist with my requests. Lunch a bit…
Hotel staff were very accomodating. Hotel is a bit old, but in decent shape. The food is excellent. Had issues with our AC and fridge in our room, but the staff replaced the fridge to fix issue. AC was not fixed and a bit warm in the room. Location was good and security…
Stayed over the weekend. The check in was fast, Caro made us feel at welcome. Had to call receptuon for a dental kit which was delivered swiftly. Thanks to chef kemboi and Mary at the restaurant for the delicious meals and services.
"I don't think any of the rooms are poor. It's a quiet stay throughout."
"Choosing a good room for cleanliness and quiet? Go elsewhere."
"I was put in the executive rooms which were huge. But I'm told the standard rooms are also really nice."
"ownership and peace"
"Simple but platinum quality services"
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing