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The Heron Portico

Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE $65 $155*$90*View Deal
$155*View Deal
$136*View Deal
Traveler (155)
Room & Suite (49)
Dining (17)
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    Overview

    • Excellent46%
    • Very good39%
    • Average10%
    • Poor3%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    4 Star Hotel
    All hotel details
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    Rooms
    04/09/2017 04/10/2017
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    04/09/2017 04/10/2017
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    Traveler rating
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    All reviews front office manager excellent hotel business trip quiet area double room heated pool main restaurant nice pool slow service enjoyed my stay spacious rooms sitting area air conditioning business traveler indian food conference facilities special thanks the general manager gift shop visit nairobi
    Reviewed November 16, 2016 via mobile

    Am still overwhelmed by the sweet scenario, friendly staff n quite place ; Am gonna check out in few days and trust me am gonna come here with my hubby soon for vac ; I really enjoy it here alot & thanks to festus sitati...More

    Helpful?
    Response from sanjeev t, General Manager at The Heron Portico

    Dear Guest, Greetings from The Heron Portico! The entire team joins me in thanking you for staying with us and for sharing your experience on Trip Advisor. I am pleased to note that you had a pleasant stay with us and enjoyed the services. We...More

    Reviewed November 15, 2016

    One of the best customer care I have seen in Nairobi, very friendly staff and ready to go out of their way to help you (ask for Festus in the Kitchen, he's the best). The rooms are comfortable with little fuss... the Internet connection can...More

    Helpful?
    Response from sanjeev t, General Manager at The Heron Portico

    Dear Guest, Greetings from The Heron Portico! It is great to have you as our esteemed guest and to know that we served you well. Your kind remarks pertaining to our rooms, prompt services are delighting. It is good to note that our hospitality provided...More

    Reviewed November 5, 2016

    For the short time we spent the accommodations were clean, well kept, with a delightful staff that were friendly and polite. We enjoyed our breakfast, discussed our itinerary with our Africa Remote Safaris specialist, met our safari guide, and we were off on an adventure...More

    Helpful?
    Response from sanjeev t, General Manager at The Heron Portico

    Dear Guest, Greetings from The Heron Portico ! Thank you for your lovely feedback regarding your recent stay with us. We are delighted to know that you had a great overall experience. I am glad to know our team was able to make your stay...More

    Reviewed November 3, 2016

    The Location of the hotel is quite convenient if you want spend sometime in Nairobi business center. However, the hotel management tried to manipulated my hotel booking. I arrived sometime in the afternoon and receptionist asked me to come back in two hours since my...More

    Review collected in partnership with Amoma.com
    Helpful?
    Response from sanjeev t, General Manager at The Heron Portico

    Dear Guest, Greetings from The Heron Portico! Thank you for taking time to write down the review and sharing it with fellow travelers.We would like to bring to your notice that your valuable comments and suggestions are always treasured as they always motivate us to...More

    Reviewed November 2, 2016

    Heron consistently changes for the better while retaining its old charm and friendly atmosphere. Staff tend to stay at Heron which is always a good sign that the management is getting it right. There is always a friendly smile and warm welcome upon arrival. The...More

    Helpful?
    Response from sanjeev t, General Manager at The Heron Portico

    Dear Bob, Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and are thrilled on being appreciated for their efforts. Positive feedback from our guests is always a...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Conference Facilities
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Photos
    Traveler (155)
    Room & Suite (49)
    Dining (17)
    Pool & Beach (5)
    Nearby
    Nearby Restaurants
    The River Cafe
    123 reviews
    .38 miles away
    Flame Tree Restaurant
    88 reviews
    .28 miles away
    Pango Brasserie at the Fairview
    88 reviews
    .27 miles away
    Mandhari Restaurant
    77 reviews
    .44 miles away
    Nearby Attractions
    Nairobi Arboretum
    168 reviews
    .82 miles away
    Nairobi Gallery
    62 reviews
    .80 miles away
    Japan Information & Culture Centre
    8 reviews
    .79 miles away
    Natural World Kenya Safaris
    800 reviews
    .86 miles away
    Questions & AnswersAsk a question
    Andrew T
    On TripAdvisor, there is a $95 rate and and $130 rate for a double room, half-board. The description is the same. What is provided differently for the difference in price? Thanks!
    September 3, 2015|
    Answer Show all 2 answers
    Response from Karim V | Reviewed this property |
    This price difference is due to change in meal plan. Half board rate comes with accommodation charges, breakfast and one major meal. Previous rate is for bed and breakfast.
    0
    Votes
    Room Tips
    "We had a junior suite but all rooms are good"
    PerthJill, 14 days agoRead review
    "Heron court is a well-run hotel that catered for all my needs including excellent breakfast which is included."
    Mangla A, 2 months agoRead review
    "The rooms on the 4th floor are more spacious and they allow you a good view."
    Debbie N, 2 months agoRead review
    "Makutano Conference Hall is spacious."
    winvicky2005, 3 months agoRead review
    "Faceing the pool"
    robbybresson, 3 months agoRead review
    "we had a corner double twin room on the fifth floor with sunny large breezy windows with great view of the..."
    Julisa V, 3 months agoRead review
    "Some room have a kitchen"
    Debby S, 3 months agoRead review
    "Choose a room close to the hotel centre and not on the outer perimiters, the Wi Fi is better."
    Bob T, 4 months agoRead review
    "All rooms seemed fine."
    Nina J, 5 months agoRead review
    "Rooms are quiet; all rooms have air conditioners"
    Barry L, 5 months agoRead review
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