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The Heron Portico

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Traveler (262)
Room & Suite (81)
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Overview
  • Excellent54%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
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Reviews (630)
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5
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323
205
47
15
5
Show reviews that mention
All reviewsfront office managerexcellent hotelbusiness tripquiet areanice pooldouble roombreakfast was includedbusiness centergift shopswimming poolcouple of nightsenjoyed my staymain restaurantconference facilitiesindian foodhome away from homeshort stay
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21 - 25 of 595 reviews
Reviewed 4 weeks ago

Stayed here for a couple of nights. Our rooms were very big and clean. Beds were comfortable and great pillows. Food was excellent and hotel staff friendly and went out of their way to help us. Enjoyed our stay here very much.More

Thank DandlEagles1
Response from NEERAJ K, General Manager at The Heron PorticoResponded 4 weeks ago

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,...More

Reviewed 4 weeks ago via mobile

Hear by we would like to express the hearty gratitude to the management and the staff of the hotel for the hospitality and professional approach to the members of the official delegation of he Republic of Belarus to the Republic of Kenya. Special redards to....More

Thank Sergei M
Response from NEERAJ K, General Manager at The Heron PorticoResponded 4 weeks ago

Dear Mr.Sergei, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you and your esteemed guests from Embassy of Belarus left with a positive impression of the hotel and its services. Your kind...More

Reviewed 4 weeks ago

The little time i have visited the hotel, i enjoyed everything from the warm welcome at the reception and the treatment of clients is what makes the hotel a perfect place to visit and not to mention their food, its delicious. Their services are exceptional...More

1  Thank mercy k
Response from NEERAJ K, General Manager at The Heron PorticoResponded 4 weeks ago

Dear Ms.Mercy , Thank you so much for sparing your valuable time to post and share your experience. We are truly delighted to see that our team members "David" made a positive impression about the hotel and its services. Your words of encouragement and appreciation...More

Reviewed 4 weeks ago

Ive been booking my client in this hotel for the last five years.All my client have been very happy,the checking process have been very good the rooms are clean and spacious,all amenities are believed in the rooms.The breakfast is buffet,with all Continental dishes available.They have...More

Thank Leah W
Response from NEERAJ K, General Manager at The Heron PorticoResponded 4 weeks ago

Dear Ms.Leah , Thank you for posting your review of The Heron Portico Nairobi . We are glad that you and your esteemed guest always enjoy a comfortable stay with the heron Portico.We assure you we shall keep making efforts to improve in our services....More

Reviewed 5 weeks ago via mobile

It was very comfortable stay in Heron Portico for my first stay in Nairobi for 5 nights. The location is not far from Central Nairobi but located in the quiet area. The staffs are very polite and kind, it has restaurant and cafeteria too, security...More

Thank Toshiyuki F
Response from NEERAJ K, General Manager at The Heron PorticoResponded 5 weeks ago

Dear Valued Guest, Thank you for staying with us and posting your review. We are delighted that you enjoyed your stay and our hospitality. We really appreciate your kind feedback on the WIFI signal strength.We have made note of it and assure you in taking...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$70 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Nairobi
#5 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$70 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Nairobi
#5 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (262)
Room & Suite (81)
Dining (30)
Pool & Beach (10)
Business Center & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
BobJohnston4561454
June 30, 2017|
AnswerShow all 7 answers
Response from Matthew Q | Reviewed this property |
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
1
Vote
NatashaElkington
May 27, 2017|
Answer
Response from stefano s | Reviewed this property |
I would say no.
0
Votes
Google Translation
Kriti G
May 8, 2017|
AnswerShow all 6 answers
Response from Kafula M | Reviewed this property |
Shillings 2,000 get an official Taxi
0
Votes
Room Tips
"block C facing back yard is the best"
Read review
"best banquet room Makutano big room and well equipped"
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"floor 5th facing pool"
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"Marahaba Room"
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