We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Heron Portico

Show Prices
#9 of 156 Hotels in Nairobi
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
The Heron Portico
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

341 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 317: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Heron portico is one of the best hotels you can visit in Kenya ,with the best service ,good and suitable rooms with delicious food from East Africa ...Also with good workers like sharon from the gift shop with the best service also David mamwaniki the office front manager with his good caring to the customer and kind young man... More 

Helpful?
Thank Kelly M
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The location of this Hotel makes it very attractive. It's just 1 mile into the heart of the central business district, and all through very open safe roads that you can easily walk. Also central for getting a cab or uber. The hotel itself is very nice, with some convention rooms on the lower floors it often caters to business... More 

Helpful?
Thank Dave D
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your review on Trip Advisor forum. We are glad that you enjoyed your stay with us and we were able to exceed your expectations. We look forward to welcoming you back. kind regards Sanjeev Tiwari General Manager More 

New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Decent, clean room,Well furnished. Staff was polite and helpful. Room service was good and efficient- and both in room and restaurant dining good. Bathroom fittings had seen better days and hot water was barely lukewarm at best. Breakfast was on the whole good- but food tended to run out and replenishing it was at time delayed when there is a... More 

Helpful?
Thank Anjela1974
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Anjela, Greetings from The Heron Portico, Nairobi! Thank you for your feedback further to your stay with us in September. I am extremely disappointed to learn of the inconveniences caused to you and more importantly, for not meeting your expectations and living up to the reputation of The Heron Portico. While I do apologise for the multiple lapses in... More 

Emirate of Sharjah, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

The Heron Portico was a beautiful hotel. It was nice and quiet. Really cozy. My daughter and I stayed for just one night from Sept. 12-13. We had dinner outside on the patio with the waterfall signing in the background. The air was crisp and the staff was extremely pleasant. I did not find the food to be too overpriced... More 

Helpful?
Thank Kanetra C
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for having spared valuable time to share your experience on Trip Advisor. It was a pleasure having you stay with us. We have taken a serious note of your feedback on your internet connectivity and would like to assure you that corrective measures have been taken. I wish to express my sincere gratitude for the wonderful... More 

Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed for 1 night and were thrilled with the hotel. From the second we arrived to the second we left, we were treated exceptionally well. Our room was just amazing - spacious, clean and bright. All the staff were friendly and helpful. We dined at the onsite restaurant and the food was spectacular. So was the included buffet breakfast.... More 

Helpful?
Thank Lorena D
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Lorena D, It was a pleasure having you stay at The Heron Portico and we thank you for sharing your feedback with us. At The Heron Portico, your comfort and well-being are essential to us and it has always been our endeavour to ensure that guests enjoy a pleasant stay each time they visit our property. We look forward... More 

Townsville, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

As a group of 4 adults and 2 children we each stayed in our own rooms for 4 nights. 3 adults with a single room and 1 adult 2 children in a double room. The single room was generous in size, queen bed, cupboard, single armchair, desk and chair, tv and ensuite. It was easy to get a good night... More 

Helpful?
1 Thank SH_811
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback on Trip Advisor. I am happy to know that you had a pleasant stay at the hotel, found our service efficient and enjoyed the breakfast buffet at Mdalasini restaurant. Please accept my sincere apologies for the inconvenience caused to you due to shower pressure. I have taken up the matter... More 

Nairobi, Kenya
Level Contributor
10 reviews
10 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have been using this facility for the last five years and all i get is quality service. David remains my best friend. Whenever we want to hold a meeting, he is always handy and ensures that am comfortable. In the restaurant, Fredrick Jura remains my all time buddy.

Helpful?
Thank Victor R
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico, Nairobi! Thank you for your patronage to our hotel. We would like to thank you for letting us know how impressed you were with the service you received. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team is... More 

Frankfurt (Oder), Germany
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Have stayed at the hotel various times in the past years with my colleagues; keep on coming back since I can really trust in their services whether for a big conference of 60+ people (where Branko, Wesley and their colleagues were recently of great help), for the airport pick up, always efficient reception with e.g. Alex and Vincent and other... More 

Helpful?
Thank 977Karsten
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Trip Advisor Member, Thank you very much for an awesome review about The Heron Portico. It’s nice to know that you enjoyed our hospitality and found our services up to the mark. The team is very happy to know that their efforts have been recognised by you in this forum. We look forward to the pleasure of welcoming you... More 

Cape Town, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the staff are friendly and the rooms are very clean. I enjoyed my stay there. They have a nice swimming pool area and gym area. The only thing i didn't like was the breakfast, there was not a lot of variety. But the place is beautiful

Helpful?
Thank PAMARU
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Trip Advisor Member, Thank you for your feedback on Trip Advisor! We are committed to consistently providing heartfelt service to all our guests and it makes me very happy to see that you enjoyed your stay and left with an overall positive impression of our hotel. Your feedback on breakfast spread is well noted and corrective measures have been... More 

vancouver bc
Level Contributor
78 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I cheaped out a bit on the beginning of this trip and decided to go to a less expensive hotel than what I normally use. Big mistake for me. Rooms are OK , clean and equipped but the hotel facilities and dining suck. Breakfast is the worst. Barely any selection and bad quality. This hotel would be OK if I'm... More 

Helpful?
Thank ghalston
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for staying with us and for sharing your feedback on TripAdvisor. I am very sorry to learn of your experience. I have personally shared your feedback with our Heads of Departments and team members who were responsible. I am sorry to learn that the overall experience about breakfast was not up to your expectation. We have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

173 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (141)
Viewed
Room/Suite (34)
Viewed
Dining (15)
Viewed
Hotel & Grounds (26)
Viewed
Business Center/Function Rooms (7)
Viewed
Family/Play Areas (3)
Viewed
Pool/Beach Area (5)
Viewed
View from Room (7)
Viewed
Bathroom (7)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Dining (1)
Viewed
Room/Suite (7)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Nairobi hotels
Sarova Stanley
#7 of 156 in Nairobi
4.5 of 5 stars 978 reviews
Upper Hill Estate
Sarova Panafric
Sarova Panafric
#15 of 156 in Nairobi
4.0 of 5 stars 697 reviews
Fairview Hotel
#6 of 156 in Nairobi
4.5 of 5 stars 1,156 reviews
Show Prices
Show Prices
Show Prices
Nairobi Central Business District
Best Western Plus Meridian Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $125 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Travelocity, Jovago.com, Agoda, Odigeo, Priceline and getaroom.com so you can book your The Heron Portico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heron Hotel Nairobi
Hotel Style:
#9 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay