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The Heron Portico

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#4 of 161 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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378 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Spain
Reviewed yesterday NEWvia mobile

Fantastic hotel located in a quiet area of ​​Nairobi. We have stayed in it for business and from the first moment the deal by Mr. David Mwaniki and all the staff has been fantastic. The cleanliness of the rooms and of all the corners is of very good quality. I would like to emphasize the exquisiteness of the food and...

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Helpful?
Thank RGsportsolutions
Reviewed yesterday NEWvia mobile

I have never forget the service and hospitality I found in this hotel. All staffs specialy Mr David and the serbian chief made me feel home. I have already missed them before leaving the hotel. I can't wait to come back!!

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Thank NOBELeeeee
Reviewed yesterday NEWvia mobile

Festus the chief was very polite and a excellent cook. I wish I could take him home with me. Also I'd like to mention Richard who worked as Luggage helper, Ronald who cleaned our room and Fred who was extremely nice. Very Good.

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Thank Dean W
Reviewed 5 days ago NEWvia mobile

We were part of a 1100 delegation of Jehovah's Witnesses there for a Special Conv in Nairobi. The hotel was chosen by our local organizers for the cleanliness, orderliness and food hygiene and preparation. The hotel staff was very accommodating with the needs of our requests. They adjusted their normal breakfast hours so we could be bused out early for...

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Thank Candlsnanna
Grass Valley, California
Reviewed 5 days ago NEW

The hotel is immaculate & pristine. The staff was excellent in every way. Lilian was very attentive to all our needs. The food was delicious. Buffet breakfast was included. The gym was impressive along with Rose an excellent massage therapist. The pool was a nice atmosephere. Our room was perfect thanks to Emily who was very accommodating . I was...

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Thank Debby S
A TripAdvisor Member
Las Vegas, Nevada
1 review
Reviewed 1 week ago via mobile

Festus ,a fine chef adds to the enjoyment of dinning. Presents a fine breakfast and evening buffet ,the entire staff very attentive. Truly the governor of Mdalasini county .Peaceful surroundings in a vast city allows for a restful nights rest.

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Thank A TripAdvisor Member
Zhuhai, China
Reviewed 1 week ago via mobile

Chef Festus. Took excellent care of us. Dinner buffet is excellent. Breakfast is superb. Fresh tossed omelets! Yes they are tossed. The hotel and staff are attentive. An incredible experience. Centrally located. Close to airport and Nairobi National Park.

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Thank wrstevensjr
Reviewed 1 week ago via mobile

I found Heron service is explicitly well specially when it comes to their Front Desk Manager ....i was accepted by a Front Desk Manager Mr. David Mwaniki...he has been so cooperative and helped with gestures. I must remember my stay in particular to the professional service I got from him.. Room facilities was up to the mark Pool is hitter...

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Thank Kazi Mabasher H
Reviewed 1 week ago

Excellent service .Restaurant staff were particularly nice and accommodating especially Veronica and Milo. THey went out of their way to be helpful and nice. This hotel has well trained staff who understand the importance of good service

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Thank Malcolm M
Reviewed 1 week ago via mobile

The hotel is very nice And clean. The staff is kind And friendly. Servis is very good quality. The hotel has very good facilities. Food in the hotel is delicious And excelent. The chef Miloš is right master And friendly too. I recommend this hotel.

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Helpful?
Thank Jiří O
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $111 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, TripOnline SA, Travelocity, Jovago.com, Booking.com, Hotwire, getaroom.com, Priceline and Agoda so you can book your The Heron Portico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heron Hotel Nairobi
Hotel Style:
#4 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
#15 Best Value Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from The Heron Portico staff and other travelers.
1 question
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Questions? Get answers from The Heron Portico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some room have a kitchen”
 of 5 bubbles 780debbys, 5 days ago | Read review
“Choose a room close to the hotel centre and not on the outer perimiters, the Wi Fi is better.”
 of 5 bubbles 727bobt, Nov 2, 2016 | Read review
“All rooms seemed fine.”
 of 5 bubbles NinaJ278, Oct 22, 2016 | Read review
“Rooms are quiet; all rooms have air conditioners”
 of 5 bubbles 119barryl, Oct 16, 2016 | Read review
“Higher floors have great views.”
 of 5 bubbles davedO2655ZA, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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