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The Heron Portico

Traveler (288)
Room & Suite (92)
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Overview
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Jakaya Kikwete Road Opposite Provincial Police Headquarters, Nairobi Kenya See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (752)
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713 results
Traveler rating
409
226
53
17
8
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LanguageEnglish
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409
226
53
17
8
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All reviews mr david front office manager heated swimming pool excellent hotel nice pool business trip customer care home away from home indian food gift shop business center conference facilities enjoyed my stay short stay spacious rooms visiting nairobi nairobi traffic
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1 - 5 of 713 reviews
Reviewed 2 weeks ago via mobile

Restaurant was completely empty during our visit. Despite that it took around 1 hour to get the food. The quality of the food was pretty low ( we ordered back lamb and ribeye-400g that looked like 125g). The service said that meat was fresh but...More

Date of stay: January 2019
2  Thank formentera777
Hotel's Favorite
Reviewed October 10, 2018

What a great hotel in Nairobi - good location and value, well appointed and comfortable rooms, and together with nice pool and small but well equipped gym make this ideal for business travelers and families alike. Best of all however is the staff, from my...More

Date of stay: October 2018
1  Thank friedlj2018
Response from NEERAJ K, General Manager at The Heron PorticoResponded October 13, 2018

Dear Guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been...More

Reviewed 3 weeks ago via mobile

Excellent base to explore Nairobi. Pleasant, quiet rooms.ice African decor throughout the hotel. Varied buffet breakfast, with terrific omelettes from Chef Satish. Relaxing pool area, with a small gym and steam bath. Reception arranged a late check out due to our afternoon train departure for...More

Date of stay: December 2018
1  Thank sunseeker2016
Response from NEERAJ K, General Manager at The Heron PorticoResponded 2 weeks ago

Dear Valued Guest, My team and I are delighted that you enjoyed your stay at The Heron Portico,Nairobi. Thank you for your valuable feedback. We have taken a note of your comments regarding the internet access , will address and rectify the issues highlighted. We...More

Reviewed 3 weeks ago via mobile

I stay between 5-7/12/2018.clean,maintened,breakfast rich, staff doing their best. I have to change room, the girl in the reception didn't wait, move as soon as possible to another room.very pleasant stay.More

Date of stay: December 2018
Thank avih65
Response from NEERAJ K, General Manager at The Heron PorticoResponded 2 weeks ago

Dear Valued Guest , Thank you so much for sparing your valuable time to post and share your experience. We are truly delighted to see that our team members made a positive impression about the hotel and its services. Your words of encouragement and appreciation...More

Reviewed 3 weeks ago via mobile

I stayed here with my family and we all had a very pleasant experience. The vibe was very welcoming and the staff were friendly, especially David Mwaniki who made sure our stay was comfortable and helped us throughout our stay.

Date of stay: December 2018
Thank S-m_s2098
Response from NEERAJ K, General Manager at The Heron PorticoResponded 2 weeks ago

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our services and the team.We hope to serve you again soon. Yours sincerely, NEERAJ

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About
Description
The Heron Portico is a fine well-known Nairobi business hotel located 3 kilometres from the city center and about 18 kilometres from the Jomo Kenyatta International Airport. The hotel offers accommodation More in 109 guest rooms and suites, and features several conference rooms, a fully equipped gym with heated outdoor swimming pool, free car parking, and a gift shop. The hotel has 3 restaurants and is known for its good food and beverage offerings from morning till evening. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
109
Price range
$74 - $105 (Based on Average Rates for a Standard Room)
Also Known As
Heron Hotel Nairobi
Location
Kenya > Nairobi
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
109
Price range
$74 - $105 (Based on Average Rates for a Standard Room)
Also Known As
Heron Hotel Nairobi
Location
Kenya > Nairobi
Photos
Traveler (288)
Room & Suite (92)
Dining (35)
Pool & Beach (11)
Business Center & Event Rooms (8)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Maggs K
August 30, 2018|
Answer
Response from NEERAJ K | Property representative |
Dear Sir, There is a safe in every room. Regards Neeraj
0
Votes
Maggs K
August 27, 2018|
AnswerShow all 7 answers
Response from NEERAJ K | Property representative |
Dear Sir, Yes we do have electrical kettle in the room. Regards Neeraj
0
Votes
Room Tips
"Rooms facing the road"
rlw4444
4 weeks ago
Read review
"Generally the hotel location is strategic, the rooms on quieter on south side"
999elijahk
Nov 29, 2018
Read review
"Stay on the side away from the church. I've no clue if it's north, south east or west. That is..."
JuliaHubbel
Nov 26, 2018
Read review
"junior suit my favorite"
Sunshine31695923454
Nov 6, 2018
Read review
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