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The Heron Portico

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#11 of 156 Hotels in Nairobi
Certificate of Excellence
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323 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel rates are affordable and they are decent. Lovely working table with great Internet connectivity. They have a self tea service point in the room. The service is great right from the reception to room service to the restaurant. Besides the traffic dyring peek hours, It's good and I would visit again when in Nairobi.

Helpful?
Thank Joan A
Saint Paul, Minnesota, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here three days and nights and was so comfortable - the colors, artwork, and furniture (Swahili style) in the room were lovely! We had one of the rooms with a small kitchenette which was very useful! Great hotel and the people who work here are very friendly!

Helpful?
Thank Dena T
netherlands
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A nice place to stay. For me as a business traveller the services are good, location is perfect and equally important: the food is excellent and staff is great. Esp. chef Festus has made my stay so welcoming - thanks and will come back for sure.

Helpful?
Thank marlies80
Detroit, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A wonderful stay! 5 night all told. The staff was warm and welcoming. Traveling with my 17 yr old Grand daughter. They made us feel like family.. A very safe place for new and inexperienced travelers.

Helpful?
Thank 65Claudia_66
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, It was a pleasure to have your family and you stay at The Heron Portico, Nairobi. I am delighted that your experience was memorable and the staff did everything they could to make your stay special. Thank you for so highly recommending The Heron Portico. The team and I, look forward to your continued visits. Kind regards, Sanjeev... More 

Solihull, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Delightful place to stay and rest before travelling on to face the harshness and beauty of East Africa. Very attentive staff who were happy to arrange excursions. Fabulous breakfast spread which includes previously mentioned freshly made to order omelettes :)

Helpful?
Thank Trev0rAlis0n
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, It was a pleasure to have you stay at The Heron Portico, Nairobi and we appreciate your time to review us on TripAdvisor. I am delighted to read your review and to note that you enjoyed the location, the ambience, the food, the room and most importantly the service. I do hope that you have many more occasions... More 

1 review
5 of 5 stars Reviewed 1 week ago

I didn't have the pleasure of staying at the Heron as I was en route from the airport to Naivasha, and just stopped there to pick up another guest from the hotel. But I'd just come off an overnight flight and hadn't had breakfast, so popped into the Heron's restaurant before carrying on with my journey. The breakfast was delicious... More 

Helpful?
Thank Anna D
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Anna D, I am pleased to read your wonderful feedback and appreciation for the food offerings at the Mdalasini restaurant, service and the ambiance of the hotel. The team of Chef's at The Heron Portico, offers you the best and an extensive offerings at the buffet also serving a la carte menu. They ensure that they offer you the... More 

Melbourne
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing hotel in a serene location in Nairobi. Loved the restaurant with great dinner service and delicious omelettes made by Festus! Thanks everyone at the hotel!! Rooms were comfortable, clean and in great condition. For dinner we had great thai food, local beer and wine. All awesome.

Helpful?
Thank RoAdams
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for staying at The Heron POrtico and for sharing your feedback on TripAdvisor. We are delighted that you enjoyed your experience of the hotel, the service and the food served in the restaurants. Your generous compliments for Festus, have been shared with him. He is delighted that you liked his services and you have recognised his... More 

Nairobi, Kenya
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

There is something about this place that I love. Its serene, the service is awesome, their buffet is great and ample parking. Their pricing is also affordable. Had lunch today and I can say I love the place. The tables are abit high for someone seated on the coaches though. Highly recommended.

Helpful?
Thank Reubenkimani
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, I am delighted you had a memorable experience at The Heron Portico. We are truly grateful for the wonderful things you have said about the hotel services, food , our people and the facilities offered. At The Heron Portico, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is great! I stayed for two weeks and the staff were so helpful and friendly. They helped with all enquiries I had with such a quick and efficient manner I really couldn't have asked for more. Particular things to mention are the very helpful gym staff who answer questions and offer support in a very personable manner and... More 

Helpful?
Thank A TripAdvisor Member
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for a generous endorsement of The Heron Portico and for being our guest. Your kind words of praise for my team are greatly appreciated. It’s a pleasure to know that you enjoyed our enhanced dining experiences. With a range of exceptional food and beverage offerings to choose from, The Heron Portico has become a sought after... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 4 nights...big rooms...they have a kitchenette in the room with a kettle. Toaster and a microwave ...also and iron upon request..the hotel is in the middle of the city...although traffic is terrible in Nairobi so either way u will get stuck to go anywhere....nice rooms....frienldy staff especially Festus on the egg station in the main resturant....Nairobi is not... More 

Helpful?
Thank A TripAdvisor Member
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings of the day! I am delighted to note that you had a wonderful experience during your recent visit to The Heron Portico. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back soon. Warm regards, Sanjeev Tiwari General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $126 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Heron Hotel Nairobi
Hotel Style:
#11 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
#15 Best Value Hotel in Nairobi
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