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Jakaya Kikwete Road Opposite Provincial Police Headquarters, Nairobi Kenya
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotel direct offer!ROOM + FOOD OFFER
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Traveler (385)
Room & Suite (76)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Heron Portico
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 281 hotels in Nairobi
Location
Cleanliness
Service
Value
Travelers' Choice
The Heron Portico is a fine well-known Nairobi business hotel located 3 kilometres from the city center,KICC and about 18 kilometres from the Jomo Kenyatta International Airport. The hotel offers accommodation in 108 guest rooms and suites, and features several conference rooms, a fully equipped gym with heated outdoor swimming pool, free car parking, and a gift shop. The hotel has 3 restaurants and is known for its good food and beverage offerings from morning till evening.
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Room & Suite (76)76
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
24-hour security
Concierge
Currency exchange
Shops
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
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Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Hotel links
Special Offer:ROOM + FOOD OFFER

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
38Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
1,028Reviews12Q+A100Room tips
Traveler rating
  • 643
  • 281
  • 66
  • 25
  • 13
Time of year
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Popular mentions
wishenmuturi wrote a review Oct 19
Nairobi, Kenya5 contributions
I just spent two days at the hotel and oohhh my!!! I can't wait for my next visit. Despite the Covid-19 pandemic, the facility is quite keen on the government protocol and guidelines. I felt safe and really enjoyed the stay. You guys have the best chefs who never disappoint Thanks Mr. Mwaniki for helping out in the reservation and clearance. Keep up the unmatchable standards Heron Portico.
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Date of stay: October 2020Trip type: Traveled on business
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Nicole R wrote a review Mar 2020
Melbourne, Australia21 contributions3 helpful votes
Hotel's Favorite
It is always a pleasure to stay here. Everything you need is right at your fingertips. The staff are very welcoming and it really feels like home. I am currently sitting in the restaurant after eating the most amazing omelette in Kenya, thanks to the awesome chef Jared. The wait staff are just as amazing and you’ll be in safe hands if Lavender and Sarah are on duty. I highly recommend the Heron Portico if you are looking for reasonably priced accommodation that spares no expense on hygiene and cleanliness.
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Date of stay: March 2020Trip type: Traveled solo
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Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded Aug 4, 2020
Dear Guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been passed on to the entire team for whom they will be a tremendous source of inspiration. We hope to continue being your preferred ‘home’ during all your future visits to Nairobi. Regards NEERAJ KUMAR
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wambo64 wrote a review Oct 19
Nairobi, Kenya6 contributions
I visited the hotel for lunch and i was very impressed with the services offered. The hotel has observed all the covid 19 protocols whereby temperatures are taken on arrival and washing of hands tanks have been put in place. All the members of staff always have their masks on. the service in the coffee shop is very fast and efficient, thank you Eunice for ensuring that my order was delivered on time. Thank you David for the warm welcome. I will definitely be back.
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Date of stay: October 2020
Rooms
Cleanliness
Service
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Alex O wrote a review Oct 18
Kajiado, Kenya5 contributions1 helpful vote
It is with great pleasure to let the world know that the best Hotel in Kenya is Heron Portico you can visit for lunch. Quality Services .The entire Heron Portico team which includes Mr .Mwaniki David .Will visit again .
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Date of stay: October 2020Trip type: Traveled solo
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Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded 2 days ago
Dear Mr.Alex, It is a great pleasure to welcome you.We are happy to note ,you enjoyed our services.Heron Hotel as a brand will always do its best to deliver satisfaction to all the guests. Your kind words of inspiration has been shared with the team. Look forward to Welcome you. Regards Neeraj
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Suelove wrote a review Oct 16
1 contribution
I visited the hotel for lunch with friends last week. I enjoyed the barbecue so much and food presentation was tops. The service was efficient and prompt thanks to Fred who offered exceptional service. Since it was my first visit, Fridah showed me round the hotel the rooms are very clean and well kept. The hotel has put in measures to comply with the Covid-19 protocols. I also wish to thank David for the warm welcome on arrival.
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Date of stay: October 2020Trip type: Traveled with friends
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Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded 4 days ago
Dear Guest, We are thankful for your review. it is indeed a delight to see that your enjoyed our newly launched barbecue menu.....definitely the best in town. We look forward to your visit again . With Sincere regards Neeraj
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PRICE RANGE
$66 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heron hotel nairobi
LOCATION
KenyaNairobi
NUMBER OF ROOMS
108
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Frequently Asked Questions about The Heron Portico
Which popular attractions are close to The Heron Portico?
Nearby attractions include Nairobi Arboretum (0.7 miles), Nairobi Gallery (0.7 miles), and All Saints Cathedral (0.5 miles).
What are some of the property amenities at The Heron Portico?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Heron Portico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Heron Portico?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Heron Portico?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Heron Portico?
Conveniently located restaurants include Java House, Flame Tree Restaurant, and Pango Brasserie.
Are there opportunities to exercise at The Heron Portico?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Heron Portico have an airport shuttle?
Yes, The Heron Portico offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Heron Portico located near the city center?
Yes, it is 0.7 miles away from the center of Nairobi.
Are any cleaning services offered at The Heron Portico?
Yes, dry cleaning and laundry service are offered to guests.
Does The Heron Portico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.