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Best Western Plus Meridian Hotel

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#27 of 161 Hotels in Nairobi
Certificate of Excellence
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Best Western Plus Meridian Hotel
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132 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Mumbai (Bombay), India
Reviewed August 10, 2016

This hotel was average, perfect for a business trip, Nice Location, Service was good, Food was tasty, Check in and checkout was easy, I needed taxi few times and they helped me immediately, Bathroom was clean,

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Helpful?
Thank aliakberjamali
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for writing a review of your stay at the Meridian Hotel. It was a real pleasure hosting you. Hope to see you again soon. Regards Safiyah Kurji Director

Mumbai (Bombay), India
Reviewed August 4, 2016 via mobile

We booked the hotel by reviews and it turned out something else. Not even a 3 star property. Rooms are very small. Over looking some other buildings and lanes. Food was just ok. Wifi didn't work. With help of staff somehow managed to work. Breakfast was horrible. House keeping was good. Cleanliness was there. One lady personally came to check...

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Helpful?
2Thank Pinki9
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience of the Meridian Hotel. We appreciate all your comments as they only help us become better equipped to cater for all our International guests. As you correctly mentioned, some of our rooms do have a view of buildings and lanes as we are located in the heart of...

Reviewed August 3, 2016 via mobile

Nothing much to say, just a good 4 -star service. They are very efficient and there's always a smile on their face. The food is superb and the bedroom is comfortable. It would help if they could retune the heater and increase the temperature limit tho.

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Helpful?
Thank Adebisi M
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Adebisi M Thank you for making the time to write a review of your stay at the Meridian Hotel. Your comments about the great and efficient service you received from our staff is much appreciated and will be passed onto the team. I am glad that you enjoyed the food and were comfortable in your room. I will look...

Rwanda
Reviewed July 31, 2016

Excellent and one of the best hotels in Nairobi, Kenya.The rooms are very clean, well kept, spacious and well lit. The hotel has secure underground parking. Friendly staffs who are ready to help at any time.

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Helpful?
Thank MemyMmbone
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for your wonderful review! We hope you will visit us again soon. Regards Safiyah Kurji Director

Newport Pagnell, United Kingdom
Reviewed July 23, 2016 via mobile

Good clean room and bathroom. Powerful A/C. Perfect central location for business in Nairobi. Secure underground parking. Very friendly and helpful staff. Very good in hotel dining. My hotel of choice for short business trips to Nairobi. Introduction of a fine dining restaurant, refurbished gym and refurbished pool - work in progress

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Helpful?
Thank Sethibob
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest I very much appreciate you writing a review of your recent stay at the Meridian Hotel Nairobi. Thank you for mentioning the convenient location of the Hotel, which has easy access to all parts of the city. Your positive comments about our staff are very encouraging and will be passed onto the team. On your next business trip...

London, United Kingdom
Reviewed July 22, 2016 via mobile

Excellent and comfortable facilities for my husband and i in a great clean Executive room. The room was spacious. We stayed for 4 nights and were our used professional and friendly service from early morning breakfasts to taxi services arriving on time at the hotel. A iron and board was provided within minutes of our request in the room. Breakfast...

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Helpful?
Thank Avs1404
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for choosing to stay at the Meridian Hotel Nairobi and for taking the time to write a review. I am glad that you were comfortable in our Executive Room and were pleased with the service you received from our staff. Thank you for your patronage and we look forward to seeing you again very soon. Regards...

Kigali, Rwanda
Reviewed July 19, 2016

I stayed overnight. Check in was efficient. The room was clean and well appointed. I was disappointed that they did not have CNN on their television channels. The food from room-service was excellent, particularly the Asian dishes. I recommend the tandoori chicken, mutton Rogan Josh and naan. Room service staff were attentive and gave prompt service. They fussed about taking...

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Helpful?
Thank Sekurut M
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Sekurut M Thank you for writing a review of your recent stay at the Meridian Hotel. Your compliments about the check-in process, our rooms, service provided by our staff and the quality of our food are much appreciated. I have noted your comment about the issue with the wine glass and will look into the matter further. Thanks again...

Dubai, United Arab Emirates
Reviewed July 16, 2016 via mobile

My family and I booked Meridian not expecting much given its 3* rating. However we were pleasantly surprised that they surpassed our expectations on all accounts and provide 5 star service in every way. Their rooms may be a bit small but clean with modern amenities and design. Their buffet breakfast and food is amazing. To top it off they...

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Helpful?
Thank GothikTraveller
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you very much for writing an excellent review! I am so pleased that your stay at the Meridian Hotel surpassed all your expectations. Your kind comments about the 5-star service that you received from our staff, and the special mention of Patrick, Gertrude, Emmanuel and John have already been passed on. It is feedback like yours that...

Tokyo
Reviewed July 14, 2016

This hotel is one of the best hotels I've been so far. Right from hospitality, the facility itself, location, amenities, food everything is perfect. This hotel just made me feel at home. A place to be whenever in Nairobi.

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Thank henm313
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you very much for your review! I am glad that you had a wonderful stay with us and felt right at home. We look forward to seeing you again on your next visit to Nairobi. Regards Safiyah Kurji Director

Reviewed July 12, 2016 via mobile

Our MD David stayed two nights here on business and these are his comments: "Initially I was very disappointed as the pool, spa and gym were under maintenance and therefore unusable. As these facilities were a main pull of the Meridian, and nowhere on the website explained the maintenance issues, I complained, and the issue was resolved quickly and to...

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1Thank TownRockEnergy
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you very much for taking the time to share feedback of your stay with us. I am very pleased to know that our staff handled your complaint in a professional manner and they were able to resolve the issue quickly and to your satisfaction. Thank you for all your wonderful comments especially about our buffet breakfast and...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Plus Meridian Hotel is a Four-star Hotel that has established a reputation for offering quality and value. The top Management of the Company has committed to the ISO 9001:2008 Quality Management System. It is conveniently located in the city's prime business and shopping district - "Central Business District". The Best Western Plus Meridian Hotel offers 128 newly renovated rooms which are tastefully decorated and equipped with modern amenities, a 24-hour multi-cuisine restaurant, as well as an in-room dining facility which serves delicious food and simply great beverages. It is an ideal location for business meetings and conferences in Nairobi. ... more   less 

Additional Information about Best Western Plus Meridian Hotel

Address: 6 Muranga Road | Moi Avenue, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range: $82 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Meridian Hotel 3.5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Nairobi
#13 Business Hotel in Nairobi
#14 Family Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Meridian Hotel staff and other travelers.
12 questions
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Questions? Get answers from Best Western Plus Meridian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid first floor, if you are a non-smoker”
 of 5 bubbles Cooldubai71, Oct 6, 2016 | Read review
“Try for a quiet floor”
 of 5 bubbles AmberLeeC44, Sep 12, 2016 | Read review
“just bargain with them by checking the prices of this hotel via online booking”
 of 5 bubbles , Sep 12, 2016 | Read review
“Preferred the room that is closer to the highway and away from the lift area”
 of 5 bubbles lalanongalaza, Sep 8, 2016 | Read review
“Higher the better view”
 of 5 bubbles Sivasuriam, Aug 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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