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Best Western Plus Meridian Hotel

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#27 of 161 Hotels in Nairobi
Certificate of Excellence
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Best Western Plus Meridian Hotel
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132 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Reviewed 1 week ago

Located in CBD, this Hotel is very comfortable and clean. The air conditioned rooms are compact but the beds are comfortable and the rooms facilities has all the usual facilities that you would expect. The restaurants are excellent with tasty and varied selection on offer. The staff are friendly and helpful. The only negative point is the early check out...

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Helpful?
Thank Hetul P
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Hetul P Thank you for taking the time to write an excellent review of your stay with us. Your wonderful comments about our great location, comfortable rooms, great food and friendly and helpful staff are much appreciated and will be shared with the team. With regards to your comment about our early check out, please note that we accommodate...

Reviewed 2 weeks ago

During the Big 5 Construct East Africa exhibition, I stayed in this Hotel. The Service and the accommodation were just great. Really nothing to complain about. The rooms are very clean and the breakfast was great. I will definitely recommend this hotel to friends and colleagues.

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Helpful?
Thank Puneet S
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Puneet S Thank you very much for taking the time to review the Best Western Plus Meridian Hotel. Your kind comments about our great service, accommodation, rooms and breakfast are much appreciated. Thank you for your patronage. We hope to see you again in the very near future. We would love to host you! Regards Safiyah Kurji Director

Amsterdam, The Netherlands
Reviewed 3 weeks ago

We stayed here as a layover after safari before our return flight the next day. It was included in the tour, and we were positively surprised. Good clean rooms, everything looked well taken care of and good breakfast. Good value for money

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Helpful?
Thank Erik W
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Erik W Thank you for writing an excellent review of the Best Western Plus Meridian Hotel! We appreciate all your wonderful comments and are pleased that you think we provide good value for money. We hope you will visit us again soon. Regards Safiyah Kurji Director

Toronto, Canada
Reviewed October 25, 2016

I stayed at this hotel for four nights (Oct. 12/13 and Oct. 21/22). The rooms are quite decent, and very clean. Staff was very welcoming (with a glass of juice at check-in) and service was excellent. Food was okay. The Gym and swimming pool are currently closed for renovation. The hotel is located within Nairobi's downtown; within walking distance of...

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Helpful?
4Thank Isaiah M
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Isaiah M Thank you for choosing to stay at the Best Western Plus Meridian Hotel and for taking the time to write a review. Thank you very much for mentioning our convenient location, clean rooms, welcoming staff and excellent service. All your comments, both positive and negative, are well noted and have been shared with the team. Since you...

London, England, United Kingdom
Reviewed October 21, 2016

This is a good place to stay, though nothing special. It has quite an odd, sort of gaudy decoration to the place. The food is fine and the service is decent. The rooms are a good size. I might add that the showers are fantastic! A good, well priced option if you're looking for a base in Nairobi from which...

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Helpful?
Thank David E
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear David E Thank you for taking the time to share feedback of your stay with us. Your positive comments about our food, service, rooms and central location are much appreciated. I am so pleased you enjoyed using our showers! It is encouraging to know that we provide good value for money. Thank you for your patronage. We hope to...

Reviewed October 15, 2016 via mobile

Really really old building, the rooms are big but things are poorly arranged and bedding and furniture really old. The restaurant area is not so great either. Breakfast was really poor. I felt like I was in a prison and will never stay here again.

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Helpful?
Thank Catherine N
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Catherine N Thank you for choosing to stay at the Best Western Plus Meridian Hotel and for providing us with your feedback. All your comments are well noted. It is unfortunate that you thought that the Hotel was equivalent to staying in a prison. I apologise for any inconvenience caused to you during your stay. Please note that several...

St. George, Bermuda
Reviewed October 11, 2016

This hotel has just recently come into the Best Western group. A very nice looking hotel both externally and internally. The staff couldn't have been nicer - they were very professional and friendly right down to the security man lifting the outside gate. The restaurant was good and had a good choice of food. Our room was lovely. All in...

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Helpful?
Thank Di S
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Di S Thank you for writing a review of your stay at the Best Western Plus Meridian Hotel. Your kind comments about the Hotel, our professional and friendly staff, good food and lovely rooms are very encouraging. Thank you! Comments like yours go a long way in motivating our staff to continue doing their best to ensure all our...

Faridabad, India
Reviewed October 6, 2016

What I liked about the Hotel is the Management and Staff.I remember meeting Mr. Akbar every morning, very dynamic person, personally managing the Hotel and guests. Not only that, but staff and security was also very courteous, helping me finding the right cab, and no extra charges. All the rooms are Non-smoking , but you can smoke at 1st Floor....

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Helpful?
Thank Cooldubai71
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for taking the time to write a detailed review of your stay at the Best Western Plus Meridian Hotel, as well as including tips for guests on Nairobi in general. Your kind comments about our staff and the special mention of Mr Akbar will definitely be passed on. You are correct in mentioning that all our...

Reviewed October 5, 2016 via mobile

Stayed for two nights. The hotel is centrally located. Found the hotel really good, decent and safe. Room was good, confortable, neat and clean .Bathroom was clean. A/C was working perfect. Food was good. Staffs was really polite and helpful. It's a Perfect choice of hotel to stay for any business travellers and ofcourse others too. I really had a...

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Helpful?
Thank Amelie H
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Amelie H Thank you for choosing to stay at the Best Western Plus Meridian Hotel and for writing an EXCELLENT review. I very much appreciate your patronage. It really means a lot and it is very motivating to hear such wonderful comments from our guests. It was a real pleasure hosting you and we hope to see you again...

Vancouver, Washington
Reviewed September 23, 2016

The hotel is located just outside the central zone of Nairobi--about a 15 minute walk with a good map. It is also about a 15 minute walk from the National Museum and Snake Farm. However, we were warned not to walk at night in the neighborhood, a common warning thought out Nairobi. The concierge provides good service in obtaining taxis...

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Helpful?
Thank JeanOhl
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for choosing to stay at the Best Western Plus Meridian Hotel, and for taking the time to share your feedback. I very much appreciate your comments about our great location in the heart of the city of Nairobi. I am glad you were happy with our comfortable rooms, our helpful staff and our very good breakfasts....

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Plus Meridian Hotel is a Four-star Hotel that has established a reputation for offering quality and value. The top Management of the Company has committed to the ISO 9001:2008 Quality Management System. It is conveniently located in the city's prime business and shopping district - "Central Business District". The Best Western Plus Meridian Hotel offers 128 newly renovated rooms which are tastefully decorated and equipped with modern amenities, a 24-hour multi-cuisine restaurant, as well as an in-room dining facility which serves delicious food and simply great beverages. It is an ideal location for business meetings and conferences in Nairobi. ... more   less 

Additional Information about Best Western Plus Meridian Hotel

Address: 6 Muranga Road | Moi Avenue, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range: $82 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Meridian Hotel 3.5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Nairobi
#13 Business Hotel in Nairobi
#14 Family Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Meridian Hotel staff and other travelers.
12 questions
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Questions? Get answers from Best Western Plus Meridian Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid first floor, if you are a non-smoker”
 of 5 bubbles Cooldubai71, Oct 6, 2016 | Read review
“Try for a quiet floor”
 of 5 bubbles AmberLeeC44, Sep 12, 2016 | Read review
“just bargain with them by checking the prices of this hotel via online booking”
 of 5 bubbles , Sep 12, 2016 | Read review
“Preferred the room that is closer to the highway and away from the lift area”
 of 5 bubbles lalanongalaza, Sep 8, 2016 | Read review
“Higher the better view”
 of 5 bubbles Sivasuriam, Aug 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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