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Best Western Plus Meridian Hotel

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#27 of 156 Hotels in Nairobi
Certificate of Excellence
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Best Western Plus Meridian Hotel
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113 Reviews from our TripAdvisor Community

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Showing 100: English reviews
1 review
4 of 5 stars Reviewed 6 days ago NEW

the services were great, and the staff are friendly. there should be an upgrade in the food varieties. the conferencing halls need to have power sources near the tables where guests don't have to strain when working on there machines. sound system was down a little

Helpful?
Thank Faith G
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Faith G Thank you for writing a review of your experience at the Best Western Plus Meridian Hotel. I am glad that you were provided with great service from our friendly staff. Your feedback on the conference facilities and the food has been noted and is much appreciated. We will look into these areas to identify ways to improve... More 

Vancouver
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed there numerous times and have never been disappointed. The staff are friendly and the rooms are clean and modern. The food is excellent and the free breakfast that comes with your stay is very generous and delicious.

Helpful?
Thank MisterGoose
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest It is always a pleasure to host you at the BEST WESTERN Plus Meridian Hotel! Your patronage means more than words can express. Thank you for your loyalty and we are really looking forward to your next visit. Until next time... Regards Safiyah Kurji Director More 

Mumbai (Bombay), India
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was average, perfect for a business trip, Nice Location, Service was good, Food was tasty, Check in and checkout was easy, I needed taxi few times and they helped me immediately, Bathroom was clean,

Helpful?
Thank aliakberjamali
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for writing a review of your stay at the Meridian Hotel. It was a real pleasure hosting you. Hope to see you again soon. Regards Safiyah Kurji Director More 

Mumbai (Bombay), India
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked the hotel by reviews and it turned out something else. Not even a 3 star property. Rooms are very small. Over looking some other buildings and lanes. Food was just ok. Wifi didn't work. With help of staff somehow managed to work. Breakfast was horrible. House keeping was good. Cleanliness was there. One lady personally came to check... More 

Helpful?
Thank Pinki9
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience of the Meridian Hotel. We appreciate all your comments as they only help us become better equipped to cater for all our International guests. As you correctly mentioned, some of our rooms do have a view of buildings and lanes as we are located in the heart of... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Nothing much to say, just a good 4 -star service. They are very efficient and there's always a smile on their face. The food is superb and the bedroom is comfortable. It would help if they could retune the heater and increase the temperature limit tho.

Helpful?
Thank Adebisi M
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Adebisi M Thank you for making the time to write a review of your stay at the Meridian Hotel. Your comments about the great and efficient service you received from our staff is much appreciated and will be passed onto the team. I am glad that you enjoyed the food and were comfortable in your room. I will look... More 

Rwanda
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent and one of the best hotels in Nairobi, Kenya.The rooms are very clean, well kept, spacious and well lit. The hotel has secure underground parking. Friendly staffs who are ready to help at any time.

Helpful?
Thank MemyMmbone
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for your wonderful review! We hope you will visit us again soon. Regards Safiyah Kurji Director More 

Newport Pagnell, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Good clean room and bathroom. Powerful A/C. Perfect central location for business in Nairobi. Secure underground parking. Very friendly and helpful staff. Very good in hotel dining. My hotel of choice for short business trips to Nairobi. Introduction of a fine dining restaurant, refurbished gym and refurbished pool - work in progress

Helpful?
Thank Sethibob
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest I very much appreciate you writing a review of your recent stay at the Meridian Hotel Nairobi. Thank you for mentioning the convenient location of the Hotel, which has easy access to all parts of the city. Your positive comments about our staff are very encouraging and will be passed onto the team. On your next business trip... More 

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Excellent and comfortable facilities for my husband and i in a great clean Executive room. The room was spacious. We stayed for 4 nights and were our used professional and friendly service from early morning breakfasts to taxi services arriving on time at the hotel. A iron and board was provided within minutes of our request in the room. Breakfast... More 

Helpful?
Thank Avs1404
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for choosing to stay at the Meridian Hotel Nairobi and for taking the time to write a review. I am glad that you were comfortable in our Executive Room and were pleased with the service you received from our staff. Thank you for your patronage and we look forward to seeing you again very soon. Regards... More 

Kigali, Rwanda
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 19, 2016

I stayed overnight. Check in was efficient. The room was clean and well appointed. I was disappointed that they did not have CNN on their television channels. The food from room-service was excellent, particularly the Asian dishes. I recommend the tandoori chicken, mutton Rogan Josh and naan. Room service staff were attentive and gave prompt service. They fussed about taking... More 

Helpful?
Thank Sekurut M
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Sekurut M Thank you for writing a review of your recent stay at the Meridian Hotel. Your compliments about the check-in process, our rooms, service provided by our staff and the quality of our food are much appreciated. I have noted your comment about the issue with the wine glass and will look into the matter further. Thanks again... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

My family and I booked Meridian not expecting much given its 3* rating. However we were pleasantly surprised that they surpassed our expectations on all accounts and provide 5 star service in every way. Their rooms may be a bit small but clean with modern amenities and design. Their buffet breakfast and food is amazing. To top it off they... More 

Helpful?
Thank GothikTraveller
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you very much for writing an excellent review! I am so pleased that your stay at the Meridian Hotel surpassed all your expectations. Your kind comments about the 5-star service that you received from our staff, and the special mention of Patrick, Gertrude, Emmanuel and John have already been passed on. It is feedback like yours that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Plus Meridian Hotel is a Four-star Hotel that has established a reputation for offering quality and value. The top Management of the Company has committed to the ISO 9001:2008 Quality Management System. It is conveniently located in the city's prime business and shopping district - "Central Business District". The Best Western Plus Meridian Hotel offers 128 newly renovated rooms which are tastefully decorated and equipped with modern amenities, a 24-hour multi-cuisine restaurant, as well as an in-room dining facility which serves delicious food and simply great beverages. It is an ideal location for business meetings and conferences in Nairobi. ... more   less 

Additional Information about Best Western Plus Meridian Hotel

Address: 6 Muranga Road | Moi Avenue, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range: $90 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Meridian Hotel 3.5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Nairobi
#13 Business Hotel in Nairobi
#14 Family Hotel in Nairobi
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