HOUSE OF WAINE

Beautiful Boutique Manor House

We arrived from the US after long flights. We were met with champagne and very delightful staff members. This was not a surprise because we had read GREAT reviews of this hotel. We were taken to the Malaika Suite - the BIG Room - and it was magnificent. Sitting out on the back veranda of our suite, we had drinks and enjoyed the peace and quiet. Dinner was served in the dining room and it was terrific. The beef fillet and seared skirt steak were perfect (rare). We enjoyed the beautiful gardens all around the hotel. This is a very nice place to unwind. My only advice: large tips are expected…

Date of stay: August 2019

Value

Location

Service

Room Tip: the Malaika Suite is very nice - a bit more expensive, but worth it

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Beautiful rooms, could use some help in the dining department

Can't really provide a fully comprehensive review since we were really only here for less than twelve hours. I will say, the rooms are very, very nice. We had three rooms for our family and each was decorated differently. They were luxurious and spacious. They had a nice selection of TV channels. The sleep comfort was high. Loved our bathroom too. Nice rain shower, large tub and double sinks. Lots of plugs available for charging. The dinner was where they lost some points. The bar had difficulty getting some simple drink orders correct. I also found the menu quite limiting. At breakfast, the eggs were not cooked properly.…

Date of stay: August 2019

Rooms

Service

Sleep Quality

Charming boutique hotel got our safari off to a great start

We arrived at House of Waine after more than 24 hours in transit. We were tired. We were met by gracious staff members who provided hot towels and cold drinks. The check-in process was simple and fast, and we were in our room relaxing very shortly. We had delicious room service and went to bed. We listened to the sounds of Africa waking up from our balcony. The full English breakfast was delightful and delicious. We did not stay at this place for long, but we wish we could have stayed longer. The decor was charming, and more importantly, the staff was most helpful.…

Date of stay: July 2019Trip type: Traveled with family

It was a pleasure hosting you recently, we are glad you enjoyed your stay with us after a long travel and that you were able to relax. We are happy you found our check in process fast, staff helpful, room decor charming and had the sounds of Africa to entertain you from your balcony. We highly appreciate your kind feedback and look forward to welcoming you back on your next visit. For House of Waine team.

Paradise

This hotel surprised us very much. First of all I want to say thank you to all stuff, who were extremely careful and helped us a lot. What was very nice is the food. It was just above expectations. So fresh and good. The best snapper in the world !We had just one day, because we have to continue our journey, but we would definitely recommend the hotel. Clean. Comfort. Nice. The view from the room was great. …

Date of stay: August 2019Trip type: Traveled as a couple

Thank you for staying with us and for your kind feedback. We are glad you enjoyed your stay with us, found the hotel clean, comfortable, nice and we are proud to have served you the best snapper in the world. We appreciate your recommendation and look forward to welcoming you back. For House of Waine team.

Staff are all amazing!

We stayed here for 1 night in July 2019 as we were touring Nairobi, very close to the Giraffe Centre & Elephant Sanctuary and the hotel is based in a very lovely area (Karen) the staff are very accommodating and do go above and beyond to make sure you are happy. They arranged an early morning breakfast to our room before we headed for a long drive to the Maasai Mara and made sure it was there for 6:30am, the manager said he likes the guests to 'feel at home' which I thought was a really nice statement and they certainly made us feel that way. I couldn't fault the service of the staff! The rooms were big and quaint 'old fashioned style' the hotel is overpriced in comparison to where I have stayed previously for the same price. Overall I would recommend though.…

Date of stay: July 2019

Rooms

Cleanliness

Service

Trip type: Traveled as a couple

Thank you for staying with us in July 2019 on your visit to Nairobi. We are happy you liked the location of the hotel and enjoyed the various attractions in the areas such as the giraffe center and the elephant orphanage. We are glad we made you feel at home and that you would recommend us. We have taken not of your feedback on rooms and price and shall put this into consideration. We look forward to welcoming you back. For House of Waine team.

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House of Waine Hotel, Nairobi

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