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The Panari Hotel

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330 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Doha, Qatar
Reviewed November 9, 2014

We stayed at Hotel Panari for one night, as we arrived at midnight and our safari was starting next morning. For a family of 4, we took the executive room. The hotel management had arranged for two additional beds (room was quite spacious). The amenities were good and bathrooom was very clean and functional. Breakfast had a good spread with...

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Helpful?
Thank Divyes
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for taking time to write a review about your stay at The Panari Hotel. I am pleased to learn that you had a wonderful experience. We take your compliments about the spacious rooms, amenities, breakfast and our proximity to the airport. At Panari we take pride in customer satisfaction and it is such positive feedback that gives...

No. California
Reviewed October 28, 2014

This was a nice oasis amid the frenzied traffic of Nairobi. We stayed here after a safari and found the room to be nice and large, good shower and amenities, good wifi. Many luxuries after tent cabins (of course charming, too, but in a different way.) The staff was very friendly and the ride to the airport short. If you...

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Helpful?
Thank 100db
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest We are pleased to receive your review and the wonderful compliments about the shower, wifi friendly staff and the proximity to the airport. Panari is the closest hotel to the airport and that makes airport transfers very swift. Thank you for giving us an opportunity to serve you and look forward to your next visit. Kind regards, Ronald...

Moshi
Reviewed October 19, 2014

The hotel is quite fancy, located near the airport, good security, nice hotel drivers, good taxi's comfortable bedroom, and generally very acceptable. It has an ice skating rink, for what reason, I have no idea. If you are doing all your work downtown, this hotel is not convenient because it is so far out and the traffic in Nairobi is...

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Helpful?
Thank ngiril_lover
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, It was our pleasure to host you at the Panari hotel. We greatly appreciate your feedback and strive to achieve the highest quality standards. We are glad to note that you were satisfied with your overall experience and very delighted to hear from you that our employees were kind and helpful. It is comments such as yours that...

Brantford, Canada
Reviewed October 19, 2014

Granted, we were only here for a night between flights but we're very happy with the service and the state of the room. We were met promptly at the airport as previously arranged and driven to the hotel. The room was clean, comfortable and quiet. Hotel staff were helpful and friendly. Thank you for a lovely stay.

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Helpful?
Thank Anna L
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing The Panari Hotel and for taking time to write to us. It is very fulfilling to know that you were satisfied with the service, rooms, airport transfer and the hotel staff as well. At the Panari we do not compromise with our guests comfort and we strive to make it better at all times. It...

Reviewed October 7, 2014 via mobile

I've just checked into this hotel. The room has stains on the carpet, marks/chipped study desk, and the room has not been well looked after. The staff have been waiting for the manager to visit the room and I've been waiting for 40 mins (no sign). I haven't been offered another room as they need to wait for the manager....

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3Thank Benj D
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing to stay at The Panari Hotel. You feedback is much appreciated. We noted with great concern the issues you highlighted that were not up to your expectation and this is highly regretted. At The Panari we value our guest’s feedback and we are working on improving this. It is worth noting that we always endeavour...

Reviewed October 2, 2014 via mobile

The pan are hotel is the best place to sleep when you have a early morning flight we slept here on 11 September everything was okay the rooms are perfect bathroom is okay the restaurant is okay and they have three different restraints you can eat whenever you want. We really had a good night sleep here and in the...

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Helpful?
Thank Reginah R
Managing Direct... ., Sales and Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you for taking time to give us feedback and share your experience with us. I am very happy that we were able to meet your expectations. Our rooms are spacious and well decorated and we give our guests good space to relax and enjoy. All of our staff are well motivated by your review and have promised...

London, United Kingdom
Reviewed September 28, 2014

A five star hotel in the middle of Nairobi, located about 20 minutes from the airport. The security at the hotel is very good, all cars are checked before being allowed in and customers go through a security search before being allowed in to the hotel itself. The hotel has many facilities including the only ice rink in West Africa....

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Helpful?
Thank Jakeblobs
Managing Direct... ., Sales and Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, We are glad you had a wonderful stay at the Panari Hotel. We always strive to provide the best service and excellent experiences to all our guests. We appreciate your warm sentiments and comments as this reflects on the significant steps we take to improve our service delivery and efficiency. We have also given credit to the outstanding...

Reviewed September 22, 2014

We only stayed here 6 hours waiting on delayed flights but the 2 meals we had from the buffet were great, the staff were incredibly friendly & the room was very nice. Near the airport & we even saw a giraffe in the scrub land opposite the airport on the drive to this hotel.

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Thank Ainswort
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing to stay at The Panari Hotel. We are grateful that you spared time to give us feedback and more so your compliments about our buffet, staff and the rooms. At The Panari Hotel we take pride in customer satisfaction. The Hotel is closely located next to Nairobi National park and from a panoramic view guests...

Kampala, Uganda
Reviewed September 16, 2014

Conveniently located near the airport with a great view overlooking the game park. Service is average compared to Kenya's high standards but the food is great. The facility needs improvement especially the toilets (tiles have served their time) and I would want to go back to this hotel but imagine how great it will be with better fittings and tiles.

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Helpful?
Thank Wakabi
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing to stay at The Panari Hotel, your feedback is greatly valued. At The Panari Hotel, we always endeavour to deliver quality services to our guests and to ensure guests’ satisfaction has been highly achieved. While we regret that our service and part of our fittings were not satisfactory, we appreciate your compliment about the food...

Arcata, California
Reviewed September 2, 2014

Our first experience was a hotel shuttle from the airport with 2 very nice men in suits, looking very dapper and being very polite. We rode the 10 minutes to the hotel (3 of us) and were then charged 55 Euros. They wanted 110 Euros round trip! Needless to say, we argued them down as they had promised 30 Euros...

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Helpful?
Thank bonmom707
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, It has been a pleasure hosting you again at the Panari hotel. We greatly appreciate your feedback which is a vital part of our progress. At The Panari Hotel, we always endeavour to deliver quality services to our guests and to ensure guests’ satisfaction has been highly achieved. We appreciate your comments that come as a compliment about...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Food & drink at the hotel
panari hotel
panari hotel
Cuisines: Bar, European, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Panari Hotel is the closest hotel to Jomo Kenyatta International Airport Nairobi. Located 7 kilometers from the airport and 8 kilometers from the city center, we have your convenience at heart. From the rooms, our guests enjoy a captivating panoramic view of The Nairobi national park on one side. On the other side, you have a full view of the City in the horizon. The hotel is one of its kind being the only venue with an Ice Skating Rink in East and Central Africa. For our guest's convenience, we have a bank, forex bureau and a hair salon all under one roof. We also have a variety of food outlets alongside the Hotel's main restaurant "The Red Garnet." For a night out, you need not go elsewhere, on the second floor of the hotel, "Shooters and Dips Lounge" is the hottest entertainment spot along Mombasa road. No need to interrupt your keep fit regime while traveling. Get a full work out at The Dolphin Health Club. The health club is fully equipped with all the modern workout machines, steam bath, sauna and an indoor swimming pool. The Panari Hotel boasts a very large conferencing area with sufficient, secure and ample parking space to fit 450 cars. The Panari Hotel "A Luxurious Way of Life." ... more   less 

Additional Information about The Panari Hotel

Address: Mombasa Road | P.O Box 4372, Nairobi 00506, Kenya
Location: Kenya > Nairobi
Price Range: $169 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Panari Hotel 5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Panari Hotel Nairobi
Hotel Style:
#19 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from The Panari Hotel staff and other travelers.
3 questions
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New York City, New York
4 months ago

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Questions? Get answers from The Panari Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Loud traffic noise is a major factor when having rooms overlooking the highway and the park. Back rooms quieter but awful view.”
 of 5 bubbles Safariafficionado, 1 week ago | Read review
“Explain what your needs are, they will assist you”
 of 5 bubbles JanBarnes2014, 4 weeks ago | Read review
“Ask for a view of the National Park”
  • View from the room
 of 5 bubbles MarkLaurence, Jan 9, 2017 | Read review
“Find out about prices of goodies in the room; otherwise you will be unpleasantly surprised!”
 of 5 bubbles gordinmalaba, Oct 24, 2016 | Read review
“Don't stay on the road side.”
 of 5 bubbles judym112, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question