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The Panari Hotel

Jumia Travel$104*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
$173*
$104*
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$141*
$131*
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The Panari Hotel
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335 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Reviewed 1 week ago via mobile

Due to a cancelled flight Kenya Airways put me up at Panari Hotel for the night. The impression of the place is that it's housed halfway up an empty office building. The reception is cavernous. The room was clean and well equipped. My room showed a bit of wear and tear, on the desk and walls. The buffet dinner was...

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Helpful?
Thank Johan S
Management response:

Dear Johan S, Thank you for taking time to review our hotel on TripAdvisor. We sincerely appreciate your outline on our services and can assure you all necessary measures have been taken continue exceeding our guest’s expectations. We are currently undertaking refurbishment of the hotel restaurants, kitchen and guest rooms of which we are almost done with the project. We...

Reviewed April 10, 2017 via mobile

Not worth the $$$ spent on this place. $350 for a night is the standard rate. Much better hotels around at half this rate. The management needs to look at uplifting the hotel and the general cleanliness of the building. I did however enjoy the restaurant down stairs serving all kids of meat including crocodile.

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Helpful?
Thank phillip n
Management response:

Dear Phillip , Thank you for taking time to review our hotel on TripAdvisor. We sincerely appreciate your outline on our services and can assure you all necessary measures have been taken to ensure we continue exceeding our guest’s expectations. We are currently undertaking refurbishment of the hotel, restaurants, kitchen and guest rooms of which we request your giving us...

Reviewed March 31, 2017

KLM took us to this hotel, and after being stuck on a plane and at the airport for 12+ hours, it was like a dream. The bed was very comfortable and the shower was refreshing. The rooms were very clean and food was great!

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Helpful?
Thank Haley K
Management response:

Dear Haley, Thank you for taking time to positively review our hotel on TripAdvisor. We sincerely appreciate your outline on our services and we assure you all necessary measures have been taken to ensure we continue exceeding our guest’s expectations. We are glad you had a good time at our hotel and we look forward to providing you with unforgettable...

Dubai, United Arab Emirates
Reviewed March 16, 2017 via mobile

The hotel is supposed to be one of the first five star hotels on Mombasa road. I must mention a disclaimer that I did find a letter in the room from the general manager indicating that the rooms are being upgraded. But the room I stayed was pretty forgetful. The furniture was old sub standard and chipping. The phone in...

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Helpful?
Thank Rohan W
Management response:

Dear Rohan Thank you for taking time to review our hotel of which we sincerely appreciate. We however regret to learn about your experience but assure you of our commitment to ensuring the comfort of our guests. This has occasioned the undertaking of the on-going Hotel refurbishment of all our facilities in assurance of superior levels of service delivery in...

Nairobi
Reviewed February 27, 2017

For purposes of having the bragging rights for the biggest and only skating ring in East and Central Africa, Panari is the place to be. Fun Place for kids and laugh out so hard when the sliding and falling starts while thinking how it's easy to skate. I mean the movies have made look like its a beautiful love affair...

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Helpful?
1Thank 548mayn
Management response:

Thank you for taking time to review our hotel. The Panari hotel is home to the only solar ice Rink in East and central Africa that both adults and children enjoy in skating and hockey skating. Other notable facilities available in Panari include a heated indoor swimming pool, a sound proofed nightclub, movie theatre and banking facilities. We look forward...

Bristol
Reviewed February 20, 2017

Very convenient for the airport, the rooms were clean and freshly decorated with views over Nairobi game park. It is situated on the main road but being a Sunday morning, we didn't have to worry about traffic noise. The staff were friendly and welcoming despite our very last minute group reseservation when our previously booked hotel was found to be...

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Helpful?
1Thank BristolButterflyRed
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Bristol, Thank you for taking time to review our hotel on Trip advisor. We are glad you had a wonderful experience at our hotel and that you totally loved our rooms and the friendly staff. Our hotel faces the Nairobi national park and is conveniently located very close to the main Nairobi airport. We are glad to know that...

Kampala, Uganda
Reviewed February 13, 2017

I stayed at the Panari a few years ago and my basic assessment still remains intact. The Panari is in need of a fundamental overhaul, especially now that several branded hotels are coming up along the main highway from the city to the airport. While the rooms were clean as far as clean goes, did the carpets show stains -...

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Helpful?
Thank Safariafficionado
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Safariafficionado, Thank you for taking time to review our hotel on TripAdvisor. Our hotel is conveniently located close to the airport and directly faces the Nairobi National Park. We sincerely convey our deep apologies for not being able to match your expectation. We have taken your review positively and will ensure that during your next visit you will find...

San Francisco, California, United States
Reviewed February 13, 2017 via mobile

The hotel is convenient to the airport and the breakfast is a nice spread. However, the frustrations with staying here - just in the last 24 hours - has been enough to ruin my stay. My after midnight airport pickup was almost an hour late. The day after I checked in, I was told that I had to move rooms...

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Helpful?
Thank Barb C
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Barb C, Thank you for taking time to review our hotel on trip advisor. We are glad that you chose to stay with us while in Nairobi. We have taken note of your valuable feedback and concerns, and assure you that no effort will be spared in ensuring that flawless service, guest comfort and value for money is our...

Reviewed February 11, 2017 via mobile

Spent a night here transiting with Kenya Airways. Reception staff were most friendly, room was clean and bed was comfortable. The hotel has a shuttle bus l, but I choose to go to airport by taxi and the hotel booked this for me giving name of the driver. One word of advise is that one way back to airport, the...

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Helpful?
Thank Paul Harr I
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Paul, Thanks for taking time to positively review our hotel on trip advisor. We appreciate that you had a wonderful time and enjoyed your stay at the Panari hotel. We look forward to your next visit at our hotel. Kind regards, Operations Manager

Rome, Italy
Reviewed February 8, 2017

You pay for the location near the airport, the industrial area and the road network to anywhere in Kenya. The staff is friendly and helpful. Check in very long. Some floors have been renovated. The property has a poor approach to management. The night only does the fan and no air conditioning and it is easy to sweat. Rooms facing...

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Helpful?
Thank stefano01000
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest Thank you for the positive review; it is reviews such as yours that help us to improve on our services. Our staffs are continuously undergoing training in order to improve on their service delivery. We look forward to your next stay with us during your next visit to Nairobi. The management has currently embarked on a serious upgrade...

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Food & drink at the hotel
panari hotel
panari hotel
Cuisines: European, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Panari Hotel is the closest hotel to Jomo Kenyatta International Airport Nairobi. Located 7 kilometers from the airport and 8 kilometers from the city center, we have your convenience at heart. From the rooms, our guests enjoy a captivating panoramic view of The Nairobi national park on one side. On the other side, you have a full view of the City in the horizon. The hotel is one of its kind being the only venue with an Ice Skating Rink in East and Central Africa. For our guest's convenience, we have a bank, forex bureau and a hair salon all under one roof. We also have a variety of food outlets alongside the Hotel's main restaurant "The Red Garnet." For a night out, you need not go elsewhere, on the second floor of the hotel, "Shooters and Dips Lounge" is the hottest entertainment spot along Mombasa road. No need to interrupt your keep fit regime while traveling. Get a full work out at The Dolphin Health Club. The health club is fully equipped with all the modern workout machines, steam bath, sauna and an indoor swimming pool. The Panari Hotel boasts a very large conferencing area with sufficient, secure and ample parking space to fit 450 cars. The Panari Hotel "A Luxurious Way of Life." ... more   less 

Additional Information about The Panari Hotel

Address: Mombasa Road | P.O Box 4372, Nairobi 00506, Kenya
Location: Kenya > Nairobi
Price Range: $150 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Panari Hotel 5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Panari Hotel Nairobi
Hotel Style:
#22 Spa Hotel in Nairobi
#34 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from The Panari Hotel staff and other travelers.
4 questions
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Questions? Get answers from The Panari Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Loud traffic noise is a major factor when having rooms overlooking the highway and the park. Back rooms quieter but awful view.”
Safariafficionado, Feb 13, 2017 | Read review
“Explain what your needs are, they will assist you”
JanBarnes2014, Jan 19, 2017 | Read review
“Ask for a view of the National Park”
  • View from the room
MarkLaurence, Jan 9, 2017 | Read review
“Find out about prices of goodies in the room; otherwise you will be unpleasantly surprised!”
gordinmalaba, Oct 24, 2016 | Read review
“Don't stay on the road side.”
judym112, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Jumia Travel
$104* /night
View Deal
Hotwire.com$141
Agoda.com$131
HRS.com$173
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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