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Palacina Residence & Suites

244 reviews
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Traveler (109)
Room & Suite (47)
Dining (7)
Overview
  • Excellent75%
  • Very good20%
  • Average2%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Palacina Residence & Suites
Offers & Announcements: TA1
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)Write a Review
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11 - 15 of 232 reviews
Reviewed September 26, 2017

We stayed at palacina for one night at the end of our holiday before returning to the uk. We have previously had a day room here at the end of our holiday so knew what to expect. They have how however built a beautiful indoor...More

Thank travelmadNorthampton
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded September 27, 2017

We were delighted to welcome you back and very pleased that you enjoyed your return stay. I hope you enjoyed your holiday and we all hope that you will visit us again. Best wishes, Tony

Reviewed September 23, 2017

This hotel is incredible and is truly a quiet oasis in the middle of a bustling, noisy city. I only wish we could have stayed longer!!! We arrived in the late afternoon and were able to clean up and dine before we flew back to...More

1  Thank HeidiP
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded September 25, 2017

What a wonderful review of your recent stay with us. We are delighted that you enjoyed your brief stay with us and on behalf of the whole team we send you very warm regards from Nairobi. Best wishes, Tony

Reviewed September 5, 2017 via mobile

Hidden away behind a gate after a drive from the airport through the hussle and bussle of town, it was a pleasant surprise. All staff happy and eager to help. Only one night stay here, more suited for business travellers. Yes there are mosquitoes but...More

Thank Helen B
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded September 7, 2017

Delighted that you found an oasis of tranquility within Nairobi Helen and our sincere thanks for this lovely review. Thank you very much for everything and we hope to host you for a more extended stay next time. Our very best regards, Tony

Reviewed September 3, 2017 via mobile

When the great gate opens and you enter the courtyard, you enter another world. Tastefully furnished in African style the atmosphere reminds me of big Africans like Nelson Mandela. Palacina is ideal starting point for the Safari. The team is professional and friendly the kitchen...More

Thank Anis A
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded September 4, 2017

Dear Abadi family, What a wonderful review! Definitely very inspiring and motivating for our entire crew. We are all looking forward to your next visit and until then we send sunny regards from Nairobi Tony

Reviewed September 1, 2017

We stayed here at the beginning and end of our Tanzania safari....it was a lovely suite with plenty of room....but what let them down was the amount of mosquitoes in the rooms.....three in our group all had the same problem...the most mosquitoes were saw on...More

Thank John W
Response from GM-TZC, General Manager at Palacina Residence & SuitesResponded September 2, 2017

Dear John, Thank you for this review; we are pleased that Palacina was a "great place" with ambiance, decor, service and cuisine to your liking. Thank you; also; for rating 4 "bubbles" out of 5. We have noted your comments regarding mosquitoes and we are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
$249 - $359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Nairobi
#9 Spa Hotel in Nairobi
#11 Business Hotel in Nairobi
#15 Luxury Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$249 - $359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Nairobi
#9 Spa Hotel in Nairobi
#11 Business Hotel in Nairobi
#15 Luxury Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (109)
Room & Suite (47)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (65)
Bathroom (8)
Family and Play Areas (1)
Questions & Answers
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travel4life21
April 24, 2017|
AnswerShow all 9 answers
Response from GM-TZC | Property representative |
Thank you for this question. The safety and security of our guests and residents is our No1 priority and you have our assurance that we take all reasonable precautions on your behalf. We are also fortunate to be located in... More
0
Votes
Pam W
April 12, 2016|
AnswerShow all 4 answers
Response from GM-TZC | Property representative |
Hi Pam, Joan(above) is correct; the airport transfer is indeed chargeable and we promise a smooth and seamless trip to Palacina. Please contact us from our website should you require rates and any other information. We hope... More
0
Votes
Room Tips
"Never tried the rooms but seeing the high turnover of clients, I do believe it's a good hotel for a..."
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"Try for at least the one bedroom apartment if possible"
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"The suites are larger than hotel rooms, but hotel rooms are big enough for 2 guests."
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"TV channels has to be active on my stay i saw only 3 channels on TV and you need to appoint an Information..."
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