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Palacina Residence & Suites

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165 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Level Contributor
186 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 18, 2016

Palacina is a hidden gem. The rooms are truly luxurious, with a balcony, comfortable sitting room, large bedroom (complete with fairytale mosquito net), and large bathroom. There are large trees surrounding the property that gives a touch of intimacy with nature that is rare in the city. Breakfast at the restaurant (included) is the best meal of the day, with... More 

Helpful?
1 Thank Tom M
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Tom, We are delighted to read this review. Thank you very much and please do visit us again soon! Tony | Manager More 

Nairobi, Kenya
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 1, 2016

I recently stayed at Palacina Residence and Suites on a business trip in Nairobi. I was really pleased with my overall stay there. It was centrally located which was helpful due to the terrible Nairobi traffic. The rooms were extremely well appointed and the beds were COMFORTABLE! The dining/bar area offered a very nice meeting place for my colleagues to... More 

Helpful?
Thank bushbabykenya
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Thank you for taking the time to pen this lovely review; we are all delighted that you had a pleasant stay with us at Palacina. We look forward to your next visit when we hope to have unveiled our brand new massage and wellness area. Our best wishes. Tony | Manager More 

California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016

I have stayed here many times, my preferred hotel for Nairobi. The staff are always pleasant and willing to assist, including the managers. Breakfast options are good, they could add a few more options to the dinner menu. The tea and snacks in the afternoon is very nice. Arriving to a room with a fruit tray and cookies, makes it... More 

Helpful?
Thank RDH23
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

It is always a pleasure to welcome you back to your "home in Nairobi" and thank you very much for taking time to review your last stay with us. We have taken your comments regarding the mineral water into consideration and as always I assure you of our best attention upon your return visit. My regards, Tony | Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 24, 2016 via mobile

We went for coffee and dinner with our kids. The ambiance was warm and friendly and very quiet and private. I would go again and again. I would highly recommend the smokes sailfish for starters although my main dish of red snapper was slightly overdone. And in Palacina style, the interior is spot on! Everything fits in. The bar area... More 

Helpful?
Thank Barbara C
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Barbara, Very pleased to note that you had a pleasant dinner with your family at our Bistro and thank you very much for this lovely review. I have informed our chef about your snapper and rest assured we will perfect it for your next visit. Our best wishes to your family, Tony | Manager More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2016 via mobile

I've stayed at Palacina several times and it's always great. It's on a quiet street in a convenient location, with large trees and a garden. I love the ambiance and decor of the hotel. The rooms are large and well appointed. The bathtubs are great, and the patios. The beds are so comfortable it's always hard to get out of... More 

Helpful?
Thank JC M
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear JC, ... Its always nice to welcome you back! Thank you for this review; as a small business, it means the world to us. We all look forward to your next visit and to welcoming you back to your home in Nairobi. Tony | Manager More 

New Delhi, India
Level Contributor
9 reviews
5 of 5 stars Reviewed April 20, 2016

I loved my recent stay at Palacina. The rooms are excellent! There is a balcony to die for. You can easily spend a night or two sipping your drink and enjoying the silence. There is a small but functional gym. But the best -est feature of this place is the fact that they get you full spread of breakfast at... More 

Helpful?
Thank Nayana_dgp
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Nayana, We are delighted to read your review and pleased to see thet you had a pleasany stay with us in Nairobi. I have passed your complements to Mohamed and we look forward to seeing you back with us on your next trip to Kenya. Sincere regards from us all. Tony | Manager More 

St Ives, United Kingdom
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed April 19, 2016

This hotel was booked for us by our travel agent for our one night stay in Nairobi. After a 3 hr delay to our flight, we arrived at the airport late evening. We were met by the driver from the Palacina, who then left us by the roadside for 25 minutes whilst he fetched the car from the airport carpark.... More 

Helpful?
Thank keithamara
Wilmington, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 5, 2016

My family first stayed at the Palacina 13 years ago for about 6 weeks while waiting to find a house for our professional stay in Kenya.The hotel has gotten bigger since then, but on our recent stays, (8 days and 2 1/2 weeks), it still felt like the welcoming home away from home that we remembered. Professional and attentive, the... More 

Helpful?
Thank Joan N
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Joan, It is always our pleasure to welcome you back whether after a decade or after a day and we all look forward to your return. Thank you very much for taking time to review us and welcome back to your home in Nairobi! Tony | Manager More 

New York City, New York
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2016 via mobile

We stayed at the Palacina for a few days en route to a safari, and it was a delight. Quiet, comfortable, clean, with a charming ambience. The food was good and the staff couldn't have been more lovely. I'll definitely return if I pass through the city again.

Helpful?
Thank Barbara W
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Barbara, Greetings from Palacina and thank you for taking the time to review your recent visit. We are humbled and delighted and we all look forward to your next visit. Our best wishes, Tony | General Manager More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 16, 2016

I have been going to Palacina now for almost 10 years, and prefer Palacina to all other accommodations I have stayed at in Nairobi. peacefully, attention to detail, comfortable, wonderful afternoon tea, and best of all really friendly, accommodating and supportive staff. Feels like a family. A gem.

Helpful?
1 Thank child0fthew0rld
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What a delightful review! On behalf of the entire Palacina team please allow me to thank you very much. It has indeed been our pleasure to welcome you to "your home in Nairobi" over the years and we are all looking forward to your next visit. Tony Sawe More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $224 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
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