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Palacina Residence & Suites

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#13 of 161 Hotels in Nairobi
Certificate of Excellence
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Palacina Residence & Suites
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204 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Reviewed 2 days ago NEW

I stayed in Palacina Residence in the past two years. This place was absolutely wonderful. Whenever I came back, I always felt welcoming atmosphere surronding me. This is home away from home. All staff members are quite friendly but still possess higher professionalism. If people look for a place with a 5 star excellent service, very beatifully decorated large room...

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Thank Akira W
London
Reviewed 6 days ago NEWvia mobile

This is the second time I've stayed here. This time was by far the best. What can I highlight? The interior design is excellent - African elegance The suites are incredibly comfortable - the bed was especially good and the jacuzzi bath, what a treat! Staff are lovely, super nice and very attentive Indoor pool is rather nice, long enough...

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Thank abbyn
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We love this review! Thank you very much for choosing Palacina and we all hope to see you back with us again in the very near future. Our best wishes, Tony

Reviewed 6 days ago NEW

Palacina is in the heart of Nairobi but is surprisingly well located in a very green environment. It feels warm as soon as you turn onto the lane that leads to the hotel and when you get in, it's even cozier. The staff are very welcoming and look genuinely happy with their job which says a lot about how the...

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Thank Roger R
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Roger, We were delighted to welcome you to Palacina and thank you for this review. I am pleased that you had a pleasant and relaxing stay and we look forward to seeing you again on your next visit. Our best wishes, Tony

San Francisco, CA
Reviewed 1 week ago

I have been staying at the Palacina whenever I've travelled to Nairobi over the past ten years. It is an oasis of beauty and calm in a lovely part of the city. The rooms are both beautiful and welcoming, decorated in a style similar to Pottery Barn with an African twist. At the end of the day, there is nothing...

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Thank alo_sf
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What an inspiring review and i know that this will motivate our team to aim higher and to strive for more. We are always pleased to welcome you to your home in Nairobi and we look forward to your next visit. Our very best wishes, Tony

Atlanta, Georgia
Reviewed 2 weeks ago

The Palacina Residences and Suites is really a small resort in the City of Nairobi. Sequestered away from the bustle of the central city in the Dennis Pritt Road area. The Palacina offers large classic suites along with a spa, workout facility, a regular pool and an indoor Lap Pool. The restaurant and bar are truly excellent and the service...

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Thank J H
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear JH, What a pleasure it was to host you recently and thank you for this charming review. It will indeed be our great pleasure to host you for your honeymoon and we will definitely offer some nice romantic "extras" for your special night. Our very best wishes and please visit us again soon. Tony

Nairobi, Kenya
Reviewed 2 weeks ago

With heavy heart, I've just left Palacina. It has been my home from home for 3 years and standards have remained high throughout. The influence of the owners, who live on site, and the GM Tony, have made Palacina the most wonderful oasis, just 7 kms from the city centre of Nairobi. It rightly deserves the high accolades it regularly...

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Thank harleydad51
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We love this review and i look forward to sharing it with the rest of the team. I am sure that they will be as inspired to read it as I am. We are sad to see you go but we look forward to your return... Not to worry; we will take very good care of your home in Nairobi...

Nairobi
Reviewed 4 weeks ago

Stayed during mid-January and enjoyed the service, the food, the room. My room was above the reception, close to the restaurant. The rooms are spacious and beautifully organized. Breakfast and meals a la carte are excellent. Internet, amenities, etc also very good. Staff is professional and kind. Would recommend.

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Thank Helena M
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Helena, Thank you very much for this excellent review. We were delighted to welcome you to Nairobi and I hope you will visit us again during your next visit. Our best wishes, Tony

London, England, United Kingdom
Reviewed 4 weeks ago

Palacina a secret treasure in Nairobi, beautiful boutique hotel wth fabulous staff that feels like home from the moment you arrive. Whether you're in town for a couple nights or for a long term stay like me, you'll love it here. The rooms are big, the new building is beautifully decorated wth the coolest furnishings. The main part of the...

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Thank Bethan L
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Beth, Thank you for this wonderful review of your stay with us. We were sad to see you go however we are all looking forward to seeing you again soon. Best wishes from us all and we wish you a productive day ahead. Tony

Addis Ababa, Ethiopia
Reviewed March 19, 2017

Spent a lovely weekend at the Palacina's top floor 2 BR suite that offered 5 star luxury yet felt uniquely cozy. Spacious rooms and the whole hotel were pleasantly furnished with a very Kenyan flavor, an added bonus to our very short stay in the country. Beds were comfortable, the staff accommodating and professional. The location and surroundings were very...

Review collected in partnership with this hotel
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Thank kristinabT178CW
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What a wonderful review and certainly very inspiring to all the staff. Thank you very much for visiting us and I hope that you enjoyed the rest of your visit to Kenya. Our very best regards, Tony

Casablanca, Morocco
Reviewed March 8, 2017

We really enjoyed the spaciousness of the suites as a family. Also, we enjoyed the indoor heated lap pool very much. Breakfast was the best of our entire stay. We arranged with concierge a driver for touring Nairobi for the day and the vehicle was in great condition and very comfortable. Plus our driver, Cyrus, was amazing!!! He suggested some...

Review collected in partnership with this hotel
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Thank Andrew O
GM-TZC, Manager at Palacina Residence & Suites, responded to this review

Dear Andrew, We were delighted to welcome your family to Nairobi. I am pleased that you had a pleasant stay with us and we arr wish you all the best in your future travels. Our best wishes, Tony

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $208 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#13 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Palacina Residence & Suites staff and other travelers.
2 questions
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Durham, North Carolina
2 days ago
Richmond, Virginia
over a year ago

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Questions? Get answers from Palacina Residence & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No elevator in our building and the Solar Heating system requires the water run about 3 to 5 minutes before heating up”
P794OXjh, 2 weeks ago | Read review
“Rooms as high as possible are very quiet”
HelenaM743, 4 weeks ago | Read review
“All rooms are good!”
BethanL_12, 4 weeks ago | Read review
“No elevators”
Firewallphotography, Jan 3, 2017 | Read review
“The suites are very convinient and offer a very good space and function during your stay.”
larstorpman, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question