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Palacina Residence & Suites

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165 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

The stood out qualities of this place, my home away from home is definitely the people, every single employee is friendly, have a warm welcoming attitude. The decor is exquisite, the garden well kept and buildings maintained. It's a very beautiful, peaceful place and perfectly located.

Helpful?
Thank siedos
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Siedos, Thank you for taking the time to review your recent stay with us at Palacina. Yes indeed; our staff are our best feature and on behalf of the whole team we were very pleased to welcome you to Nairobi. Please do visit us again during your next trip to Kenya. Our best wishes, Tony | Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We loved Palacina! Perfect little boutique hotel with high standards. An oasis of calm in hectic Nairobi. Enjoyed cocktails and a nice dinner in the bar and restaurant. Excellent breakfast and service!

Helpful?
Thank nomadhippy
GM-TZC, Manager at Palacina Residence & Suites, responded to this review

Thank you for this lovely review! We were delighted to be your home in Nairobi (albeit too brief) and I hope that you will take home wonderful memories of your East African adventure. Our very best wishes, Tony | Manager More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for one night on our honeymoon between Safari in Maasai Mara and the Seychelles. They gave us a really wonderful suite which was very luxurious. The service was excellent. It's quite close to the airport but the traffic in Nairobi is terrible so ensure you leave enough time.

Helpful?
Thank lkvd
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Yes indeed; Nairobi gridlock is famously congested however we are very pleased that we were able to provide a relaxing oasis at the end of the trip. Thank you very much for this very kind review and we wish you an adventurous and memorable African Safari. Our best regards, Tony | Manager More 

San Diego, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2016

We stayed here on our first night in Nairobi and arrived around midnight from a very long flight. We were greeted with a fresh meal and very friendly staff. They got us settled into our wonderful suite and served us a delicious breakfast the next morning. Highly recommend!!!

Helpful?
Thank jnewell2016
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear JNewell We are all delighted to read your review and we thank you very much. I am pleased that we were able to give you a warm Nenyan welcome. Our very best wishes, Tony More 

Evesham, United Kingdom
Level Contributor
241 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed July 9, 2016 via mobile

Spent 3 nights at the Palacina suites and enjoyed the peaceful oasis close to central Nairobi. Really nice suites with masses of room. I stayed in one of the newer buildings and was very impressed with the modern furnishings yet the influence of Africa is still present. The staff cannot do enough to assist, from the efficient airport transfer service,... More 

Helpful?
Thank Lwatson1970
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear LWatson Thank you for staying with us and also for taking the time to post a review. We would happily welcome you back and we hope that we will see you in nairobi in the very near future. Best regards from Team Palacina! Tony More 

Melbourne, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 18, 2016

Recently stayed at the Palacina Hotel on our way to Kenya & Tanzania Secure and comfortable, great service, indoor outdoor pools Great way to fly in and out of Nairobi as it is close to Jomo NBO & Wilson Airport &Beyond arranged our pickup and drop off, great company to travel with throughout Africa

Helpful?
Thank Dform3
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Thank you very much for staying with us and for taking the time to post this review. The pleasure was ours and we hope that you have a wonderful safari across Kenya and Tanzania. Best wishes from Team Palacina! Tony | Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 18, 2016

What a great place to stop over when in Nairobi! The rooms were well-thought out with a sitting room and balcony as well as a bedroom and large bathroom. The hotel and rooms were unique to Kenya in terms of decor too, which I loved, you knew you were in an independent hotel rather than an international chain and the... More 

Helpful?
Thank Joanna L
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Joanna, What a lovely review! We are all very pleased that you had a pleasant (albeit too brief) stay with us and personally I am delighted that you noticed one key difference between Palacina and the "Chains" which is a more personalized offering. Once again our sincere thanks and we hope that you have many wonderful memories from your... More 

Hanoi, Vietnam
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 2, 2016 via mobile

On business trip with 2 colleagues, we decided to stay at Palacina in one of their 3bdr residence. Such a heaven in Nairobi .... Great service, great business support so in few words: excellent !! One thing to improve is the restaurant, when you do have to work in the evening .... Their offer is quite limited. Definitely a place... More 

Helpful?
Thank gerarfg
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Thank you very much for this review; it will be our pleasure to welcome you back! I have noted your comments regarding our restaurant menu and as we are currently doing our seasonal menu change; we will look into making more options available for your next visit. Best wishes from Nairobi! Tony | Manager More 

Saratoga Springs, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 2, 2016

Everything about the Palacina is exceptional - beautifully decorated, extremely comfortable and well furnished, lovely staff, great location. We stay at the Palacina every time we are in Nairobi and it has been a five-star experience each time. They are wonderfully welcoming and helpful, you won't find a thing lacking. We always look forward to our stay and come away... More 

Helpful?
Thank James T
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear James, Thank you very much for this delightful review. It is always a pleasure to welcome you back to "your home in Nairobi" and we are all looking forward to your next visit. Asante sana! Tony | Manager More 

Cape Town, South Africa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

Affordable self-catering accommodation with all modern conveniences including wifi, dining room offering wide variety of great dishes, exquisite gardens, excellent and friendly service and perfectly located close to the Nairobi CBD.

Helpful?
Thank marinat371
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What a delightful review! Im glad that you enjoyed the serene setting in the gardens and we hope that we will see you again on your next trip to Nairobi. Our best wishes; Tony | Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $224 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#22 Luxury Hotel in Nairobi
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