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Cloud Hotel & Suites

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Cloud Hotel & Suites
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36 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Reviewed 5 days ago NEW

We stopped off here before our connecting flight, having not been here before we asked the hotel to organise a taxi, on reflection was probably slightly more expensive than getting a normal taxi but very convenient. It was at $30 each way. Traffic can be bad so make sure you allow time if travelling at peak time. Hotel was clean,...

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Helpful?
Thank Natasha H
Reviewed 1 week ago

Wonderful location, good food, helpful people. If you are there make sure you take a spa therapy from Norah. Best hotel for an Indian business traveler. We had the best Indian breakfast everyday during our 5 days trip there. It is well connected with the whole Nairobi city and safe as well. Overall if was a wonderful experience staying there

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Helpful?
Thank Sanit M
Dubai, United Arab Emirates
Reviewed 1 week ago

We loved all facilities and how clean the whole hotel was. We were very pleased with our choice. The staff super helpful and polite. Compared to its price it is pretty good and much cleaner than most places in a similar price range

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Thank asgharshaikh2006
Mumbai (Bombay), India
Reviewed 2 weeks ago

Cloud Hotel is a great experience particularly for Indians as it is located in an Indian area with great Indian food options located just below and around the plaza. This is of great importance when compared with most locations where it is not considered safe to step out. The rooms are quite small but well furnished with modern amenities and...

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Helpful?
Thank Vijaytravels
Reviewed 4 weeks ago

We couldn't be more grateful to Manager Mr Azeem for his kindness to us during our stay at the Cloud Hotel. It is conveniently close to the Aga Khan hospital where my daughter was undergoing tests after an emergency arrival here. The staff have been so kind and helpful, making a stressful time as peaceful and enjoyable as possible. We...

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Thank Rachel M
Amsterdam, The Netherlands
Reviewed 5 weeks ago

In a city like Nairobi, where it is not really advised to walk around at night, it's great to have a hotel like the Cloud hotel and Suites. The hotel has a great swimming pool (covered, which is good since Nairobi weather is not always the best) and gym, and is located in a shopping mall with ATMs, a foodcourt...

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Thank LauraVR000
Vienna, Austria
Reviewed October 4, 2016 via mobile

The hotel is in an indian shopping mall on the top level. The romms are nice enough, but could be bigger. The hotel is clean, the breakfast was ok. The staff is nice. The area around is not nice and is really busy during the day.

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Thank Alenka_travels
Cardiff, United Kingdom
Reviewed September 28, 2016

Our room was clean and warm with bedding and towels changed every day. The pool is a bonus (I thought it was in open air but it is on top floor with clear roof) - good gym with all you would need for a work out. Breakfast had a good selection of cereals and cooked items - well worth trying...

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Thank ColandChris
Reviewed September 23, 2016 via mobile

Excellent hotel I enjoyed their breakfast n swimming pool N gym Hotel staff was very help full to book my stay at their sister hotel at Mara .Cloud staff specially room service n front desk took care of Our stay .I would recommend my friends n Family to stay at cloud

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Thank Akheel M
Eastbourne
Reviewed September 13, 2016 via mobile

In previous reviews I've commented about Hotels, Lodges and Camps are only bricks and mortar, wood or canvas without staff. And this was the case here. A very indifferent and dismissive attitude to customers, leading to frustration and dissatisfaction. Yet it would have a lot going for it. The heated undercover swimming pool was the reason I booked: I wish...

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Helpful?
Thank Ram200
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
In the heart of Parklands stand the elegant and imposing 4 Star Hotel, Cloud Hotel and Suites. We have combined our vast experience spiced up with unmatched Kenyan hospitality to bring about outstanding standards of accommodation, service, amenities and cuisine. Offering a selection of 40 rooms; standard, executive suites and Master suites. The African furniture characterizes the theme and decor of each room, polished wooden floors and different views of courtyard and the city depending on the type of room you want. We offer comfort and convenience in a quite location unsurpassed by any other facility in the area whether you are here on business or pleasure, the Clouds Hotel& suites caters for all your needs. ... more   less 

Additional Information about Cloud Hotel & Suites

Address: Diamond Plaza Annexe, 9th Floor, Corner of Parkland & Masari Road | P. O Box 49434, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $68 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud Hotel & Suites 4*
Number of rooms: 40
Reservation Options:
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Questions & Answers

Questions? Get answers from Cloud Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best view from every room, since the hotel is on the 9th floor”
 of 5 bubbles sanitm2014, 1 week ago | Read review
“We were in a room facing the road but did not find it noisy until the last few nights when there was an alarm constantly going off.”
 of 5 bubbles ColandChris, Sep 28, 2016 | Read review
“Ask for inside room which have less noise”
 of 5 bubbles Malgudiboy, Aug 21, 2016 | Read review
“Only the Executive Suites are roomy enough”
 of 5 bubbles grayselegy, Jun 11, 2016 | Read review
“Its a one floor hotel, although they say, city view, garden view, mountain view...you will be dissapointed”
 of 5 bubbles Chandan_Nayak, Jan 13, 2015 | Read review
5 of 5
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