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Sunstar Hotel

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Sunstar Hotel
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17 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Reviewed 4 days ago NEW

Well i didn't spend allot of time in this nice hotel located in a location whose ambiance could only be equated to the garden of Aden. The fresh air and the allure of peace in the middle of one of Africa's busiest city's. The green flowers at the entrance just give you the idea that your are truly in the...

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Thank Alex M
Reviewed June 17, 2016 via mobile

Pretty average hotel. Rooms are ok, they offer free breakfast which is good. Hotel cleanliness wasn't that great. Near garden city mall. No pool they do provide free internet but it is very buggy, separate eating area for smokers. Would visit again.

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1Thank Hassan R
Emilia-Romagna, Italy
Reviewed April 22, 2016

During my visit to Kenya last summer. I was priviledged to have a nice reception at the airport by Lawrence Oduor. The driver was was prompt and gave me a good ride. Additionally, the hotel has good hospitality. One should strive to visit the hotel when in Kenya. Thanks.

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3Thank Eng Odt O
Florida
Reviewed April 11, 2016 via mobile

Stayed in Nairobi Sunstar Hotel during our 3 week visit from USA and we had a blast. The staff in this hotel are friendly, helpful and always ready to go extra miles to make your stay memorable. The food was great, plenty and a variety. I miss their breakfast really. When I needed a printout the girls at the front...

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2Thank Sabrinaus25
Uganda
Reviewed December 27, 2015 via mobile

The management is terrible. The manager-Anne, convinced me pay for airport pick-up and drop and I glad paid. While I found someone on arrival, there was no one to drop me at the airport despite my paying in advance. I called the Manager- Anne, who could not helped.I needed one of the three 1. A refund of my Usd 35,...

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4Thank John A
Pietermaritzburg, South Africa
Reviewed July 3, 2015

I booked to stay at Sunstar for a conference I attended in Nairobi at the end of April 2015. I paid my accommodation and transfers IN FULL 3 weeks before my trip. When I arrived at Sunstar (after having waited at the conference venue for over 2 hours for my transfer!) I was told that Sunstar was full (even though...

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9Thank Sian O
Reviewed March 19, 2015

My stay in Kenya was made memorable due to the extra mile of the staff at sun star hotel. starting from the warm welcome, cozy room, friendly waitress, friendly house keeping and marketing staff. I can say that sun star is a great place for both business and pleasure. i especially like the good level of hygene.

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3Thank Amarium B
Emilia-Romagna, Italy
Reviewed March 4, 2015

On my landing in Kenya, I was received warmly by the staff of Hotel. The journey was nice to the hotel. My arrival at the hotel is something to remember. I was received well and shown my room. The room is well maintained and the network was okay as I was able to communicate with my family and friends about...

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3Thank Eng Odt O
India
Reviewed February 23, 2015

We had a conference at this hotel and the staff were warm and all smiles.The facilities are of a five star hotel.The rates are pocket friendly and its location is awesome being near a mall and not too far from the city with ample parking and quiet serene

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2Thank Giddy J
Uganda
Reviewed February 15, 2015

Do not even think of this hotel. the showers and toilets stink, the bathroom tiles are so slippery and you could fall and break your back, since they were made of cheap-slippery-wall tile, no customer care, rude manager, terrible meals and worst all crooks. I paid the hotel fare and the taxi airport transfer in advance. i was embarrassed at...

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2Thank John A
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Sunstar Hotel

Address: Garden Estate Road | along Thika Super Highway, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range: $39 - $50 (Based on Average Rates for a Standard Room)
Number of rooms: 60
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Questions & Answers

Here's what travelers have asked, with answers from Sunstar Hotel staff and other travelers.
1 question
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Questions? Get answers from Sunstar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The first floor”
 of 5 bubbles L324ZGalexm, 4 days ago | Read review
“The rooms are conducive”
 of 5 bubbles engodto, Apr 22, 2016 | Read review
“Higher floor are good for a better view of the city as they have a balcony”
 of 5 bubbles engodto, Mar 4, 2015 | Read review
“Rooms on the 2nd floor are much better and have more light for people who have to work in the rooms.”
 of 5 bubbles giddyj2015, Feb 23, 2015 | Read review
“select rooms near rooters, then experience full net”
 of 5 bubbles lawi0, Feb 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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