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    Nairobi Upper Hill Hotel

    Upper Hill, Off Matumbato Road | Upperhill, Nairobi, Kenya
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    10/1/2017 10/2/2017
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    $70$77
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    Traveler (8)
    Room & Suite (17)
    Dining (5)
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    Overview
    • Excellent9%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible25%
    Dec 15, 2016
    “Privacy with a hint of comfort ”
    May 1, 2017
    “EXTREMELY POOR”
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Wheelchair access
    Laundry Service
    3.5 Star Hotel
    All hotel details
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    Fairview Hotel
    1,285 reviews
    #3 of 167 hotels in Nairobi
     
    Best Western Plus Meridian Hotel
    264 reviews
    #12 of 167 hotels in Nairobi
     
    The Heron Portico
    502 reviews
    #7 of 167 hotels in Nairobi
     
    Crowne Plaza Hotel Nairobi
    585 reviews
    #21 of 167 hotels in Nairobi
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (32)
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    1 - 5 of 30 reviews

    Reviewed May 1, 2017 via mobile

    Myself and 3 friends had booked 4rooms in this hotel to stay for 4nights during our visit to Nairobi. But unfortunately we had to move out after spending only one night. Reasons to move out:- 1.None of the rooms had towels - upon requesting many...More

    Thank Mirza A
    Response from NUH_Management, Manager at Nairobi Upper Hill HotelResponded May 2, 2017

    Mirza, Your comments and observations are well noted and acted upon. Yes your GROUP about 90% of ASIAN origin ,checked out to a hotel owned and operated by a relative of your group. On the other hand the second GROUP about 90% of AFRICAN origin...More

    Reviewed December 15, 2016 via mobile

    Avoid room 202 I didn't sleep do to the loud barking outside But they did give me extra pillows to cover my head with so that was considerable nice of them plus am easy lastly Avoid the restaurant and the bar they make up for...More

    Thank Abdiaziz A
    Reviewed October 11, 2016 via mobile

    Didn't have my room ready when I arrived. Waited for more than half hour for someone to attend to me. Not the type of service that I would give to anyone. I will never book with them again. I will also not refer any one...More

    Thank Collin N
    Response from NUH_Management, Owner at Nairobi Upper Hill HotelResponded October 20, 2016

    Dear Collin, We at Nairobi Upperhill Hotel do offer our apologies for the inconvenience. When you were checking in we had just gone through a major change over of our front desk to ensure better services. This change has replaced all front office desk with...More

    Reviewed September 18, 2016

    The lift: not working at all. No power supply, except the Generator which got stuck after a couple of hours. Water: was brought in by a lorry!!!Cable TV: not working. Breakfast: some dry bread and tea.More

    Thank Kiflu G
    Response from NUH_Management, Owner at Nairobi Upper Hill HotelResponded October 22, 2016

    Dear Kiflu, We do appreciate your review Rain/water related problems We are experiencing above normal major dry spell the whole region due to Environmental factors which is causing even death of animals both Wildlife and Livestock. Kenya mainly relies in Hydro Power,above 60% and you...More

    Reviewed June 16, 2016

    This place is horrible. I looked th the pictures before coming to Kenya and saw that four star rating...... very misleading.....blatant lies. I do not know who does the rating but that is definitely not 4 star. 1) The room are filthy 2) The windows...More

    Thank 698rachel
    Response from NUH_Management, Owner at Nairobi Upper Hill HotelResponded July 24, 2016

    Dear Rachel, We have taken seriously your complaints and measures taken to address,issues you raised on Thursday 16th Jine 2106 Be assured it will not happen again to any of our hotel guests May I ,with all due HONESTY,TRUST and RESPECT, state as follows, The...More

    Fairview Hotel
    1,285 reviews
    #3 of 167 hotels in Nairobi
     
    Best Western Plus Meridian Hotel
    264 reviews
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    The Heron Portico
    502 reviews
    #7 of 167 hotels in Nairobi
     
    Crowne Plaza Hotel Nairobi
    585 reviews
    #21 of 167 hotels in Nairobi
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $85 - $98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 47
    • Reservation Options
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    • Location
    • Kenya >
    • Nairobi
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    Traveler (8)
    Room & Suite (17)
    Dining (5)
    Hotel & Grounds (24)
    Business Center & Event Rooms (9)
    Bathroom (3)
    Nearby
    Sponsored by:
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    .44 miles away
     
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    Fairview Hotel
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    .94 miles away
     
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    Nearby Attractions
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    1.40 miles away
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    Ask a question
    Questions & Answers
    Pezechiel
    June 11, 2015|
    AnswerShow all 3 answers
    Response from Nairobi H | Property representative |
    Greeting to you Petros, we are located 12kms from jomo kenyatta international airport. the nearest mall to us is Nakumatt Mega. thanks for your question. you are welcome to Nairobi upperhill hotel. Regards Ken Kimathi
    0
    Votes
    Room Tips
    "All rooms are ok"
    Read review
    "The higher up the better, but there are not many floors"
    Read review
    "Most of the rooms on first floor face other buildings"
    Read review
    "Rooms higher up are farther from the restaurant, which can be loud at times in the evening."
    Read review
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