We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jacaranda Nairobi Hotel

Overview
Westlands Woodvale Close, Nairobi 00800 Kenya See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from $102.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "93a66721acb74386b72b886e1cdf17f3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":455845,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[57272942],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":102,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"93a66721acb74386b72b886e1cdf17f3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":138,"lowestMetaPrice":102,"additionalPartner":false,"highestMetaPriceDisplay":138,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":138,"lowestMetaPrice":102,"highestMetaPriceDisplay":138,"hotelName":"Jacaranda Nairobi Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkzYTY2NzIxYWNiNzQzODZiNzJiODg2ZTFjZGYxN2YzIiwiQUlLIjoiOWMxY2Y5NWQ5N2RkNDkwNDlhMmZhMGQ1YzU0YTJjMjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/23/2018", "checkOut": "12/24/2018", "lowestPrice": "$102", "hasDates": true, "hacComplete": false, "contentIdMappings": {"57272942":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (452)
Filter reviews
368 results
Traveler rating
40
155
119
39
15
Traveler type
Time of year
LanguageEnglish
More languages
40
155
119
39
15
Show reviews that mention
All reviews shopping mall no air conditioning breakfast buffet is short stay masai mara westlands sarit gym conference taxis security
FilterEnglish
Updating list...
1 - 5 of 368 reviews
Reviewed 3 weeks ago via mobile

Stayed here for work and I must say I have no complaints. The breakfasts were varied and decent quality, the rooms large andvery comfy. The best thing though was a decent sized swimming pool where I could actually swim! There's also a gym, a nice...More

Date of stay: November 2018
Thank masserd
Response from OliviaM2617, Front Office Manager at Jacaranda Nairobi HotelResponded 2 weeks ago

Dear Martin, Greetings from Jacaranda Nairobi Hotel. I trust that this finds you well. I would like to thank you for taking time out of your busy schedule to review us. This is really appreciated and held in high regard. We look forward to hosting...More

Reviewed 3 weeks ago

We stayed at the Jacaranda in Nairobi for two nights before a safari and one after. This hotel was booked by our tour company. If I had been able to book elsewhere, I probably would have and would certainly not book it again. The positives:...More

Date of stay: October 2018
Thank AKM751
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Warm greetings from Jacaranda Hotel Nairobi, and thank you for reviewing your stay with us. We greatly value your feedback as we work towards maintaining and continually improving our standards of service. We apologize for your experience with the room and facilities on your initial...More

Reviewed 4 weeks ago

stayed at jacaranda in November really helpful and friendly staff food good. excellent location stayed for 1 night on arrival and a second on departure. room was ready and exceptionally clean would recommend hotel highly.More

Date of stay: November 2018
Thank carole t
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Dear Carole, Greetings from Jacaranda Hotel Nairobi, and thank you for taking the time to review your brief stay with us! We work hard to maintain our standards of service and your feedback is very important to us in this regard. We are glad you...More

Reviewed 4 weeks ago

We stayed at the Jacaranda for two nights before our safari. I didn't have much to judge it against, but ultimately decided to give it four stars. The rooms were pretty basic, and had a few shortcomings like no screens. I wanted to leave the...More

Date of stay: October 2018
Thank Eauboy
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Greetings from Jacaranda Hotel Nairobi, and thank you for taking the time to review your stay with us. We work hard to maintain our standards of service and your feedback on our rooms and amenities is very important to us in this regard. We are...More

Reviewed November 8, 2018 via mobile

Quiet and serene environment for a good retreat. Good for conferences and group meetings. They have budget accommodations and very clean and spacious rooms. Toilet facilities are good with hot water. Swimming pool and gym services available. Breakfast is included in accommodation cost.More

Date of stay: November 2018
Thank king_jini
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Greetings from Jacaranda Hotel Nairobi, and thank you for taking the time to review your stay! We work hard to maintain our standards of service and your feedback is very important to us in this regard. We are currently working on improvements to the facilities...More

View more reviews
About
Description
Jacaranda Hotels is a Kenyan landmark hotel group and has been a symbol of quality and elegance over the years. The Jacaranda Nairobi hotel, located at the heart of Westlands, has been the first choice hotel of More business travelers, celebrities and leisure travelers since it’s opening in 1964. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Pool
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair access
Beachfront
Hotel Style
Spa
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
128
Price range
$100 - $155 (Based on Average Rates for a Standard Room)
Also Known As
Jacaranda Hotel Nairobi
Location
Kenya > Nairobi
Hotel class
Hotel Style
Spa
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
128
Price range
$100 - $155 (Based on Average Rates for a Standard Room)
Also Known As
Jacaranda Hotel Nairobi
Location
Kenya > Nairobi
Photos
Traveler (208)
Room & Suite (49)
Dining (40)
Pool & Beach (19)
Business Center & Event Rooms (2)
Nearby
Nearby HotelsSee all 193 nearby hotels
Sankara Nairobi
1,090 reviews
.04 miles away
Park Inn by Radisson Nairobi Westlands
163 reviews
.09 miles away
The Zehneria Portico Nairobi
261 reviews
.19 miles away
The Hotel Emerald
63 reviews
.19 miles away
Nearby RestaurantsSee all 749 nearby restaurants
Fogo Gaucho
1,039 reviews
.11 miles away
Open House Restaurant
575 reviews
.11 miles away
Haandi Restaurant
656 reviews
.14 miles away
Urban Eatery
326 reviews
.21 miles away
Nearby AttractionsSee all 734 nearby attractions
Westgate Shopping Mall
122 reviews
.40 miles away
Sarit Centre
148 reviews
.11 miles away
Sarit Centre
11 reviews
.10 miles away
Casino FlaminGo Nairobi
7 reviews
.21 miles away
Questions & Answers
Ask a question
amratpar
September 18, 2018|
AnswerShow all 2 answers
Response from Safariafficionado | Reviewed this property |
Google it, TripAdvisor does not allow to post email addresses and websites ... sorry
1
Vote
ninabeana1
August 27, 2018|
Answer
Response from Herbert S | Reviewed this property |
No I dont think so but Nairobi has No malaria and it was pretty cold when I was there. I don’t remember any mosquitoes to be honest
0
Votes
smistry
December 19, 2016|
AnswerShow all 5 answers
Response from pooja02 | Reviewed this property |
You can ask the hotel as I see no problem if its available they have a telephone number and you can buy one of the lebara cards to call them or go online.
1
Vote
Room Tips
"Perhaps upgrade to a more luxury room or find another hotel"
AKM751
3 weeks ago
Read review
"all floors are very quiet"
17carolet
4 weeks ago
Read review
"If you can afford it go for the deluxe rooms - then why not stay in a more modern hotel next door?"
zubaidar2017
Aug 19, 2018
Read review
"I had a quiet room in a corner of the building, 112 and that I can fully recommend!"
Safariafficionado
Jul 17, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing