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Jacaranda Hotel

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Jacaranda Hotel
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340 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I spent 2 nights at the Jacarand earlier this month during which time I organized a conference at the same hotel. The overall experience was perfect, right from the moment I checked-in all the way till I left. The hotel is located well within the city, and is quite good for a casual evening strole. The food is really good;... More 

Helpful?
Thank collin reme n
London, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

My overall rating is shown as average but really from what I saw it really varies between poor and average. The place is getting a bit dated now and could do with some money being spent on it. The rooms are only ok. Food is a little expensive for the quality but my stay there was made pleasant by a... More 

Helpful?
Thank doowles
Indianapolis, Indiana
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms are decent. Food is a bit expensive for the quality you get. Staff and location are really good. Not a bad choice if staying a few days in Nairobi. Tends to be cheaper than the larger chain hotels.

Helpful?
Thank KellsAbroad
London, United Kingdom
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Jacaranda recently on business. Good points are. Safe and secure with very friendly staff. Nice pool and surrounding gardens. The gym and spa are really nice. The food was good too. Cons. It is quite old this hotel and could do with some updating to keep up. It is quite basic, but clean and friendly. I... More 

Helpful?
Thank Pat F
Greater London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel in the centre of Nairobi guarded by very large gates and security guards make you think what's inside is pure luxury. You'd be very mistaken, the hotel looks tired and dated even from the reception. On being shown to your room it's like you've entered a seedy motel. The rooms are decorated with mahogany veneered wood, patterned sheets... More 

Helpful?
Thank James_B4876

Travelers are raving about these Nairobi hotels

Dubai, Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good points - generally enjoyed the stay. The room was slightly on the small side; however there was some "space" within the hotel grounds so you don't feel as cramped as in some other similar establishments. A couple of the staff (didn't get the ladies' names) were a notch above the rest when it comes to customer service. Simple things,... More 

Helpful?
Thank Alastair C
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at Jacaranda a couple of times in the last one year but would go back any day. The hotel is conveniently located in the heart of Nairobi's shopping suburb, restaurants and night life; giving one an all around experience of the city. The hotel ambiance is calm, quite and royal with the beautiful jacaranda and other old... More 

Helpful?
Thank Edward A
Copenhagen, Denmark
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Room and bathroom are clean and the bed comfortable. Hot water and pressure in bathroom. All the staff is very kind and welcoming. Gym opening hours appreciated (7 am to 10 pm). Definitely recommended!

Helpful?
Thank Albane D
Coventry, United Kingdom
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here in and on the way back in total over a week and must say this hotel is very nice. The management and all staff very friendly and jolly and had a great time here. The food is lovely and so are the rooms and the breakfast was awesome by the pool area. Nice beautiful place we liked... More 

Helpful?
Thank pooja02
Cape Town, South Africa
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have visited this hotel many times, and every time was a great experience. The location is great, close to where I needed to be, and right next to a lovely shopping mall (important if you are a woman....) The staff are friendly and go out of their way to help where they can. The food is great too!

Helpful?
Thank Janette W
Questions? Get answers from hotel staff and past guests. Ask a question

129 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Jacaranda Hotel

Address: Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range: $131 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Hotel 3.5*
Number of rooms: 128
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Also Known As:
Jacaranda Hotel Nairobi
Hotel Style:
#17 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
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