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Villa Rosa Kempinski Nairobi

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Chiromo Road, Nairobi 00800 Kenya
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$174
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Free cancellation until 01/29/22
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$160
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (781)
Room & Suite (174)
Videos (1)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Villa Rosa Kempinski Nairobi
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 347 hotels in Nairobi
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best

Looking for a place to stay in Nairobi? Then look no further than Villa Rosa Kempinski Nairobi, a family-friendly hotel that brings the best of Nairobi to your doorstep.

Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Villa Rosa Kempinski Nairobi makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a rooftop terrace, a concierge, and room service. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

Nearby landmarks such as Shri Swaminarayan Mandir (1.0 mi) and Jamia Mosque (1.2 mi) make Villa Rosa Kempinski Nairobi a great place to stay when visiting Nairobi.

Travelers looking to enjoy some schnitzel can head to Artcaffe or Artcaffe. Otherwise, you may want to check out a seafood restaurant such as Tatu Restaurant, Pizza Corner Cafe & Grill, or Japanese Izakaya Cheka.

If you’re looking for something to do, Nairobi Arboretum (0.6 mi) is a nice way to spend some time, and it is within walking distance of Villa Rosa Kempinski Nairobi.

We’re sure you’ll enjoy your stay at Villa Rosa Kempinski Nairobi as you experience everything Nairobi has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English
Hotel links
Special Price:25% off room rate

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
19Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1359Reviews20Q+A100Room tips
Traveler rating
  • 1,012
  • 263
  • 49
  • 18
  • 17
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Popular mentions
L O wrote a review Jan 19
Nairobi, Kenya3 contributions4 helpful votes
I have always stayed at Kempinski because the STAFF make the hotel not management. Stayed in December no problems then booked for another 8 nights in January, on the third day while my family was checking in the front desk did not mention water problems. Sister, partner and mother went to their rooms to freshen up and muddy water was coming out from the shower and sink, I met them for lunch, we kept it moving. We stayed in this property long enough to get an email or call from management, yeah they still waiting. On my last day, I’m packing got my ride to come at 1 pm and at 12 getting into the shower all soaped up and water runs out, called Caroline from the bathroom, then she says she’ll call back, never did. I rinsed off with the 330 ml bottles water, tried calling the front desk , it was busy. So went out to look for housekeeping to get more bottled water to rinse off, that was Sunday Jan 9, 22. Checked out, no call or email from anyone from the hotel till I called a week later to ask them to drop off our luggages at Sankara hotel because we were not going to stay as no management or anyone followed up or cared to explain to us why we were showering with muddy water and bottle water. Margaret( very professional) calls my cell, she says she was sorry and was waiting for us to come back to the property. So our thoughts were they do not care about us but expect us to spend MORE money at a establishment that did not even care to send a courtesy email after a 2nd time of no water? As I write this today, I can say I have not gotten any resolve with management. At Villa Kempinski for patrons who are generous with the restaurant staff just know the staff does not get the tips. The restaurant management uses the tips YOU give for good service given for breakages and misc. Lastly, I would like to thank these beautiful professional souls who when I am there make my stay memorable and that is why I come back from Linda, Pauline, Godliver, Chef Jeff( 1st flr) Kelvin( bellman), Marion, Anne(FD), Peter(bartender), Chris(driver), caroline( res), Lucy and Martha( 1st flr), Pande(spa), chef Susan(usually checks the breakfast, James ( FD) , the guy who cleans the gym/Pool area mostly in the mornings you guys are ROCK STARS, I sincerely appreciate these souls.
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Date of stay: January 2022
Rooms
Cleanliness
Service
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 4 days ago
Dear 759lo, We appreciate you taking the time to review and rate your experience at Villa Rosa Kempinski Nairobi. I have personally been in touch with you regarding your experience with us, and would like to apologize for the inconvenience caused during your stay with us. As mentioned, the infrastructure upgrade that the city is currently undergoing, did impact us during your stay and led to a few of the issues that are mentioned in your feedback. Nonetheless we do hope that these works will be completed soon and you will be able to enjoy Nairobi and Villa Rosa Kempinski Nairobi. As I shared with you in our earlier communication, I do hope that we will have the opportunity to host you in the coming days and share with you the most memorable experience at Villa Rosa Kempinski Nairobi. My team and I look forward to seeing you soon. Best Regards Petra Baumann General Manager
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Hannah wrote a review Dec 2021
Karen, Kenya2 contributions
Hotel's Favorite
We had a 5 star experience from start to finish. From booking the reservation, to the actual reception when we arrived at the hotel, to every thing we encountered during our stay- the service was absolutely exceptional. Also whenever we requested something it was done in super fast time and with such respect from all the staff. Having small kids I'm always concerned about cleanliness. It was 10/10 for how clean everything was and kept. My 5 year old actually cried when we were leaving because he didn't want us to leave. My children had a spectacular time and can't wait to be back. It is quite an operation to run a hotel at this peak standard and we appreciated all the efforts to meet the 5 star standard of the hotel. Our experience exceeded our expectation. All I can say to the super hardworking Kempinski Nairobi staff is thank you so much for an amazing stay. And a special thank you for making it such a wonderful experience for my children- so much so that they want us back there very soon. We are so looking forward to our next visit.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Petra Baumann, General Manager at Villa Rosa Kempinski Nairobi
Responded Dec 10, 2021
Dear 495hannahv, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. My team and I appreciate the overall feedback on your stay with us and we are also grateful for you sharing that all was seamless from the onset of the reservation process. It's such a pleasure to learn that you were very happy with the overall cleanliness of the hotel and that the children had a spectacular time with us. We can't wait to have you all back with us at Villa Rosa Kempinski Nairobi, and thank you for giving us the opportunity to host you. We look forward to seeing you soon. Best Regards. Petra Baumann General Manager
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kingfisherdavis wrote a review Jan 9
Richmond, Virginia4 contributions1 helpful vote
Very comfortable and restful stay. Amenities were superb. Afternoon high tea was delicious and so well done. We also enjoyed the pool which was at a perfect temperature and the spa. From the food to the service to the comfort- amazing. The staff was attentive and helpful.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 1 week ago
Dear kingfisherdavis, Thank you for taking the time to share with us that you had a comfortable and excellent stay at Villa Rosa Kempinski Nairobi. My team and I are grateful for your kind feedback and we look forward to hosting you once again in the coming days. It's a pleasure to learn that you were happy with the amenities, afternoon tea, swimming pool, Kempinski The Spa, food and overall service. We look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
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Sally Jamieson wrote a review Jan 9
Cirencester, United Kingdom2 contributions
Everything and everyone was welcoming. All facilities were 10/10. High level of security and covid procedure followed. Bedrooms comfortable, very clean. Food in restaurants great Lucca Italian restaurant was exceptional great for the family with smiling and very helpful staff. Managers, cleaners, waiter/waitresses and security did not only do a perfect job but made our stay absolutely amazing. We will be back without a doubt.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 2 weeks ago
Dear sallyj665, Thank you for the positive review and rating on your recent experience at Villa Rosa Kempinski Nairobi. Such a pleasure to learn that you had an exceptional stay with us. We look forward to welcoming you back in the very near future. Best Regards, Petra Baumann General Manager
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Kevin V wrote a review Jan 8
Chicago, Illinois23 contributions7 helpful votes
When arriving in Nairobi we had a bit of a hotel snafu (on our part) and arrived at Villa Rosa Kempinski at midnight. Despite the hour, and the fact we didn't have a booking, we felt welcomed by everyone, from security, to the front desk, to all guest services. The room was was fabulous and clean, the pool area was a perfect retreat after a day at the Nairobi markets. I'm always skeptical of the quality of 24 hr room service, but the room service and dining were perfect. While we didn't plan our stay at VRK this time, when back in Nairobi we will most certainly stay here again.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: if available, book with a balcony!
See more room tips
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Response from Petra Baumann, Owner at Villa Rosa Kempinski Nairobi
Responded 2 weeks ago
Dear Kevin V, Such a pleasure to learn that you had a perfect stay in Nairobi with us. My team and I are grateful for your positive comments and we look forward to hosting you once again in the coming days. Best Regards, Petra Baumann General Manager
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PRICE RANGE
$193 - $297 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
200
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Frequently Asked Questions about Villa Rosa Kempinski Nairobi
Which popular attractions are close to Villa Rosa Kempinski Nairobi?
Nearby attractions include K1 Klub House (0.3 miles) and Aloha Expeditions (0.08 miles).
What are some of the property amenities at Villa Rosa Kempinski Nairobi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Villa Rosa Kempinski Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa Rosa Kempinski Nairobi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Villa Rosa Kempinski Nairobi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Villa Rosa Kempinski Nairobi?
Conveniently located restaurants include Lucca, Connect Coffee, and Tambourin.
Are there opportunities to exercise at Villa Rosa Kempinski Nairobi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Villa Rosa Kempinski Nairobi have airport transportation?
Yes, Villa Rosa Kempinski Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villa Rosa Kempinski Nairobi located near the city center?
Yes, it is 0.9 miles away from the center of Nairobi.
Are any cleaning services offered at Villa Rosa Kempinski Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa Rosa Kempinski Nairobi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.