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Clarence House Nairobi

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Clarence House Nairobi
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40 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Nairobi, Kenya
Reviewed October 17, 2016

Clarence is an all round paradise!! The rooms are so spacious, very clean and fully furnished... The rooftop has excellent space, social staff members,and the kitchen staff very perfect! Everything about Clarence is DOPE!! When you enter the gates of Clarence House, you feel more relaxed and and at home! Its a Royal Paradise! Am happy to be associated with...

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Helpful?
Thank joycewahinya
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, It was a honour and will always be,to host you in our hotel.Through your feedback we are able to evaluate our performance and push to attain more.To our esteemed clients,we delight in creating memorable experiences for our guests. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed October 15, 2016

I loved this hotel. The staff of Clarence House Nairobi always make you want to come back again and again. This applies across all the sections from concierge, reception, restaurants, drivers, etc. They are always very friendly and courteous and yet remain very professional in their service. Rooms are top level, food as well, staff incredibly polite and always available....

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Helpful?
1Thank MaghangaM
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate for taking your time to give us an overview of our performance.Will share the feed back with the team as its an encouragement to offer memorable experiences to our esteemed guests. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed September 6, 2016

My family and I found the management staff to be nothing but welcoming and attentive to our every needs. The buildings were very modern and stylish, with spacious, well-kept rooms- perfect size for a family. I was most impressed by their roof-top swimming pool and restaurant space. Being at the heart of Westland, we were able to swim and relax...

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Helpful?
Thank Rebecca M
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We are grateful for taking your time to evaluate our performance. Guest comfort and exceeding expectations is our mission, as Clarence House Nairobi. Looking forward to host you and our esteemed clients at large in the tune of creating memorable experiences. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed September 2, 2016

Clarence House is the best hotel for business and vacation travelers! The rooms are very spacious and well equipped with ultra-modern facilities and pocket friendly prices! We enjoyed steam baths as well as professional services of a Gym instructor in the health club! The fast and strong Wi-Fi within the hotel and in our room kept us connected throughout our...

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Helpful?
Thank Makau D
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, Thank you for your informative review about Clarence House Nairobi. We strive to exceed guests expectations be it on leisure or business travel, this is a motivation to the team to achieve excellence in guest service. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed September 2, 2016 via mobile

Great improvements since December 2012 in all facilities, rooms, cloud9 restaurant, bar swimming pool, three conference rooms, Wifi, amble parking space, top hotelvsecurity 24/7 and great welcoming staff to offer best services. Lovely place to stay in anytime for your holidays and retreats. Best tourist destination to jet anyway from the world - Amecicas, Africa, Europe, Asia, Australia. You get...

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Helpful?
Thank RonohRM
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Sir, We appreciate your review and support, continuous development to maintain our mission to offer unappalled guest service is our duty. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Bethesda, Maryland
Reviewed July 28, 2016

Loved the atmosphere and vibes while staying at this place. The decoration is awesome, rooms are so pampering, so clean, and very luxurious. The staff is very nice and friendly and make you feel at home. A special big thank you to the General Manager – Renny K for helping me out with my WIFI settings. To the staff working...

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Helpful?
Thank Alice W
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate your precious time on reviewing our performance. The Clarence team endeavors to offer un-paralleled hospitality to our esteemed guests. This is an encouragement to the team to strive on higher achievement. Kind Regards, Renny Kathenge General Manager

Pretoria, South Africa
Reviewed June 1, 2016

Rooms - roomy and comfortable, with: - desk - lounge area - basic kitchen fit out for self catering (fridge, microwave etc) Staff very helpful and friendly Restaurant and bar facilities are good Gym well equiped Swimming pool on rooftop Fast WiFi (free)

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Helpful?
Thank Walter R
JWKOI21, Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate your review about Clarence House Nairobi. Your feedback is taken-in with a lot of zeal to ensure high standards of guest satisfaction in all avenues. Kind Regards, RENNY KATHENGE OPERATIONS MANAGER

London, United Kingdom
Reviewed May 31, 2016

My daughter, her friends and I Stayed 1 night. We had a two bedroomed apartment, which we were very happy with. The décor is fantastic, It was cozy and spacious. Everything was excellent, From friendly staff, to the food at cloud 9, the ambience and most of all, the heated pool, which the kids really enjoyed, and spent most of...

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Helpful?
Thank alice267
JWKOI21, Manager at Clarence House Nairobi, responded to this review

Dear Guest, Thank you for sparing time to review our performance.It is a motivation to the team to achieve tremendous guest experience. Once again we welcome you and our esteemed guests to Clarence House Nairobi,where memorable memories are created. Kind Regards, RENNY KATHENGE OPERATIONS MANAGER

Nairobi Region, Kenya
Reviewed May 9, 2016

Hosted our clients for an evening barbecue which was excellent. The bar is not crowded and gives the desired privacy for such a function.Good food with good service.I highly recommend the restaurant for evening business events.

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Helpful?
1Thank gwambere
JWKOI21, Manager at Clarence House Nairobi, responded to this review

Dear Guest, We are grateful for your informative review. Our mission is to ensure customized/personalized service to our esteemed guests to make memorable experiences. This is an encouragement to the team to attain maximum levels of guest experience. Kind Regards, RENNY KATHENGE OPERATIONS MANAGER

Plano, Illinois
Reviewed March 30, 2016

I stayed here for 3 nights and really loved it. It is within walking distance to a mall for shopping. It has security and is gated. My room was very nice and clean. There is no AC but I just opened the window at night and let the cool air in. The staff is incredibly nice. I spent several hours...

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Helpful?
1Thank cindy f
JWKOI21, Manager at Clarence House Nairobi, responded to this review

Dear guest, We appreciate your review and honest opinion about Clarence House Hotel. With your review we are able to achieve higher guest satisfaction as it is an encouragement to the team. Kind regards, Renny Kathenge OPERATIONS MANAGER

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Clarence House Nairobi

Address: 8 School Lane, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range: $91 - $208 (Based on Average Rates for a Standard Room)
Number of rooms: 50
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Questions & Answers

Here's what travelers have asked, with answers from Clarence House Nairobi staff and other travelers.
1 question
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Dubai, United Arab Emirates

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Questions? Get answers from Clarence House Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are quite Ok but Upper rooms offer better views!”
  • Room Facilities
  • Room interior & Facilities
  • Inerior
  • Interior
  • Room Facilities
  • Room Facilities
  • Room Facilities
  • Interior
 of 5 bubbles makaud, Sep 2, 2016 | Read review
“Rooms on the higher floors have good views”
 of 5 bubbles alice267, May 31, 2016 | Read review
“All the rooms have great scenic views..”
 of 5 bubbles GeorgeHassan01, Mar 17, 2016 | Read review
“no room is good”
 of 5 bubbles nann22, Feb 10, 2016 | Read review
“Excellent roof top pool, that is heated”
 of 5 bubbles Kenyana9, Aug 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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