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BEST WESTERN PREMIER Nairobi

#19 of 156 Hotels in Nairobi
Certificate of Excellence
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321 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Nairobi
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Showing 301: English reviews
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 4, 2015

I have stayed several times at this hotel, the rooms are modern and clean. The TV channels are limited thou, breakfast is ok but I found the hot selection limited for western tastes...you can get into town from the hotel by cab in about 15 mins (traffic permitting) and the airport about 40 mins...roof pool has great view of the... More 

Helpful?
1 Thank Colmon69
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for staying with us always and also for your review. We have noted your comments on the limited TV channels and breakfast. We value all your comments and are currently working on how best to improve them. We request that you get in touch with the management in your next visit. We would like... More 

Addis Ababa, Ethiopia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 27, 2015

The hotel is ok, the rooms are big enough though my bathroom was a bit small and needed renovation. The Internet was not great, the bathroom has also a bad odour of cigarette smoke, the TV turned on by itself at 6 am, breakfast was fine, nothing special, also because they bring you a fancy Bodum press-down coffee brewer but... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Mauroskov
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We appreciate your online post regarding your experience at our property. We surely value your comments as we use such to improve our product and services. We have identified the room you used and must admit the issue of internet is an isolated case as we have ensured all our guest rooms have very good internet access. It... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2015

Though its been a week since my travel and back from Nairobi to Singapore, I felt this had to be placed on records, about an amazing discovery on my last Sunday in Nairobi- the Sunday Brunch at Pablo's Restaurant ( hope I got that name right) with my hosts/business mates in Nairobi.The food was just great, and perfect timing, if... More 

Helpful?
3 Thank EternalTrawell
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for sharing your Sunday Brunch experience online. Yes, it is certainly one of the best in town and as you have rightly indicated-it just pampers the Sunday tummy! You got it right- it is served in our Pablos Restaurant and is gaining popularity by the week. We look forward to welcoming you in November. Please get... More 

Grand Rapids, Michigan
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 21, 2015

This was never meant to be a reminder of colonial Nairobi with beautiful gardens and staff dressed in tuxedos. It is a basic, western-grade business hotel, and as such, it is great! The rooms are quiet, clean , comfortable, but the biggest thing is, after about 10 stays, that everything works all the time. There is always power, internet, satellite... More 

Helpful?
1 Thank Steven A
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Steven, Thank you for staying with us always and your promise to continue doing so. We are pleased we have always met your expectations. We shall surely share your compliments with the teams that make all this possible. Please get in touch with the management in your next visit. Thank you. Management More 

Qatar
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 15, 2015

Good three star rather than lower four star. Nice enough hotel in a good location but a taxi needed to get to anywhere that matters. Limited F&B and odd that they don't serve pork. Nice rooftop terrace bar and pool. Good gym too. Rooms nice and well maintained. Good service.

Helpful?
1 Thank rich74London
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We appreciate your online review about our property. Yes, we are very well located and even though taxis are available on a 24 -hour basis, one can easily walk to major shopping malls during the day. We have 2 major restaurants, Pablos and Mezzee. Pablos serves continental dishes while Mezzee specializes in Lebanese cuisine. We also offer special... More 

Tunis, Tunisia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 14, 2015

I have been in this hotel for a business trip of 4 days and I have to say I enjoyed my stay. My Experience was good, the room was nice, the staff is friendly and helpful.The breakfast was good and I got several choices in the buffet they offered. Don't forget the rooftop pool! it was very nice one! I... More 

Helpful?
1 Thank Haffhouf
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for staying with us and posting online your review. We are pleased that you enjoyed your stay and promise to come back whenever the opportunity allows. We indeed look forward to welcoming you back. Kind regards, Management More 

Singapore, Singapore
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 13, 2015

The highlight of this hotel is the rooftop pool and bar in the centre of Nairobi. The rooms are clean and well sized. Hotel is good for a short stay - we stopped off just before our flight to the coast at Easter. The restaurant on the ground floor is good too.

Helpful?
1 Thank dyerg2
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for your online review of your stay in our property. We are delighted that we met your needs. Yes, the rooftop heated swimming pool is a major highlight and has become increasingly popular. The same with our Mezzee restaurant at the roof top which has undergone various changes to ensure constant improvements both in... More 

Bath, United Kingdom
Level Contributor
159 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed September 7, 2015

This will be my 1st stay at this hotel although I have been travelling to Nairobi for well over 20 years. 1st impressions seem very good and I initially selected this hotel on the basis of an excellent website and also the decent reviews on Trip Adviser. Great price with Expedia so booking was made. I just called to confirm... More 

Helpful?
2 Thank Bambino145
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, What a review even before you set foot in our premises! We are delighted and will share this with Absalom. Our new website is indeed a marvel! We always strive to provide value for money to all out guests. We look forward to your visit. Thank you. Management. More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 5, 2015

Had planned to book into this hotel because it happens to be conveniently adjacent to my Kenyan business partner house, as it were in the usual Warm African spirit my host invited me for dinner in his house, the music from this hotels rooftop was so loud we couldn't even converse decently and a young infant couldn't sleep, I was... More 

Helpful?
1 Thank Gagha P
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thanks for your review even though you never stayed nor used any of our facilities. We apologize for the inconvenience you experienced because of the music from our property last Saturday. We noted this and the levels were drastically reduced as from 10.pm and completely stopped at 11.pm. We occasionally host parties in our scenic rooftop venue .... More 

Cape Town Central, South Africa
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 31, 2015

The title says it all. Located in Hurlingham, Nairobi, the hotel offers great access to almost every quarter in Nairobi with relative ease. Great value in terms of cost and I found the hotel staff very professional, attentive and offered great service. I would definitely make the hotel my choice whenever in Nairobi. The only down side was the rooms... More 

Helpful?
2 Thank Justrutz
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, A very big thank you for your candid online review of our property. Thanks too for staying with us. We shall share the compliments with our members of staff. We are delighted we are now your hotel of choice while in Nairobi and we promise we shall not disappoint you. Your comment about our 6th floor is noted... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Best Western Premier Nairobi is located in the suburb of Hurlingham within 10 minutes drive from Nairobi central and 20 km from the Kenyatta International Airport. The hotel features a swimming pool, restaurant and a gym.Each air-conditioned room offers a view of the city and comes equipped with a satellite TV, minibar and tea-and-coffee-making facilities. The private bathroom includes a shower and free toiletries.The restaurant at Premier Nairobi serves breakfast, lunch and dinner. A number of restaurants serving a range of local and international cuisines can be found within 2 km.For relaxation, guests can lounge beside the heated pool or enjoy a round of golf at the Royal Nairobi Golf Club, 3.2 km away.Free Wi-Fi and private parking is available and a business centre including secretarial services is available to guests. ... more   less 

Additional Information about BEST WESTERN PREMIER Nairobi

Address: Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $145 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Number of rooms: 96
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Hotel Style:
#14 Business Hotel in Nairobi
#18 Luxury Hotel in Nairobi
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