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BEST WESTERN PREMIER Nairobi

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#21 of 156 Hotels in Nairobi
Certificate of Excellence
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334 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Nairobi
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Showing 310: English reviews
Highlands Ranch, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 24, 2015

I was pleasantly surprised at the quality and service of this hotel for the price. The workout facility was adequate, better than most. The food was good and the environment was pleasant. I also used the hotel to get me and take me to the airport and that worked well.

Review collected in partnership with Best Western

Helpful?
1 Thank Laura D
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Laura, Thank you for staying with us and also finding time to post your review of our property online. Yes, we indeed offer value for money, just as you found out! We are pleased to learn that you used our work out facility. Please also use our heated swimming pool at the roof top on your return trip. Kind... More 

Port Elizabeth, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 23, 2015

This hotel has always been my place of choice for Nairobi. It is great value for money and has everything you need while travelling for business. The only problem I have had there was the showers water pressure and temperature. Other than this the hotel is perfect! The Pool is a great place to end a long day of work.

Review collected in partnership with Best Western

Helpful?
2 Thank Shane M
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Shane, Thank you for making our property your hotel of choice whenever you are in Nairobi. We are glad we have always met your needs while in your business travels. We have noted the point you have raised regarding the shower pressure and temperature. We have worked on this and we could still have isolated cases which we still... More 

Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 21, 2015

Exceeded expectations on all levels.Would definitely come back. Has all that is required for a comfortable stay. The staff are super friendly and more than willing to assist whenever they can. W.de Villiers- South Africa

Review collected in partnership with Best Western

Helpful?
1 Thank Warren De V
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear DE Villiers, Thank you very much for choosing to stay with us and even promising a return stay. We are very pleased that we met all your expectations all round. We shall share this with the team to ensure this is maintained if not improved. Thank you and please get in touch with the management in your return trip.... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2015 via mobile

This was my first visit to this hotel and to Kenya. Enjoyed my stay there. The hotel is very good and the staff are excellent and very friendly. The food is good. There are however some things that I think should be improved. The first is the business centre. For a business hotel it is inadequate. The hotel staff were... More 

Helpful?
1 Thank Bryan K
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Bryan, Thank you for visiting Kenya and also staying with us. We are excited that you have enjoyed your stay in Kenya and in the hotel. We have noted your comment on the staff and food and will share with the team. We have also taken note of your comment on the business center, the plugs in the basins... More 

Falls Church, Virginia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 14, 2015

I stay at this hotel when I am in Nairobi and it is generally a good hotel experience. However, the airport pick-up was exceedingly slow. I was met outside arrivals as promised which is important. But then I was left to wait for nearly an hour while the person went to get the hotel car. Taxi would have been MUCH... More 

Review collected in partnership with Best Western

Helpful?
1 Thank l0nnij
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for your feedback regarding your stays at our property as well as the airport shuttle service. We are glad that you have always enjoyed your stay with us. We are investigating the one-hour wait for the hotel shuttle to ensure a repeat does not occur. Please get in touch with the management in your... More 

St. Petersburg, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 13, 2015

The hotel is very clean and the rooms are nice. The beds are quite comfortable. The breakfast that is included in the price was pretty good. Great place for a short term stay. The 6th floor gets a bit noisy at night because there is a club on the roof. If you are a light sleeper you might want to... More 

Helpful?
2 Thank Jason P
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Jason, Thank you very much for your online review. We are delighted that you enjoyed your 2-day stay with us. We are sure you would have also enjoyed a longer stay. We have noted your comment on the noise from the 6th floor. This had been raised before and was sorted but will revisit it to ensure our guest... More 

Dubai, United Arab Emirates
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 5, 2015 via mobile

The hotel is really high quality, new and spacious rooms, with all amenities you can expect in a 5 star hotel. On the rooftop there is a nice open air bar and restaurant with music and great view over Nairobi. The staff is really the best, super attentive and professional. From the security officer to the GM those guys knows... More 

Helpful?
1 Thank Alberto B
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Alberto, Delightful reading your candid review of our property and services. We shall indeed share the same with all the members of staff. Thank you for the feedback and we encourage you to stay again with us when in Nairobi. Kind regards, Management More 

Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2015

I stayed at This Hotel Best Western PREMIER Nairobi, Nairobi, KENYA for 10 Nights it was a very Nice hotel and very Nice Services , all Services I wish to stay there for another time when i will visit Kenya again

Review collected in partnership with Best Western

Helpful?
1 Thank Mohamed S
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Mohamed, Thank you fro staying with us for 10 nights. Thanks too for sharing your very good experience with the online world. As promised please stay with us again in future when in Nairobi. Kind regards, Management More 

Nairobi, Kenya
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2015

I spent 5 days at the hotel facilitating a capacity building meeting and i must say that the place is clean,my room was cozy,the staff especially Wilberforce (Tuvei), Paul and Geoffrey exhibited great customer service, and the meals, especially the grilled tomato,kept me wanting for more. The 7th floor swimming pool and seat out gave a 360 view of Nairobi... More 

Helpful?
1 Thank Itoro G
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for your review about your stay and conference facilitation at our property. We have noted the compliments to our members of staff and will share the same with them. It is also delightful to note that you indeed enjoyed our juices as well as meals. Please use our facility again whenever you have your... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 25, 2015

Stayed for 4 nights on a business trip. The hotel has friendly and helpful staff, clean and comfortable rooms, fast reliable wifi, good security, decent food, roof top pool and bar. A nice place to get away from the hustle and bustle of Nairobi.

Helpful?
1 Thank Gerry M
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Gerry, We are delighted that you chose to stay with us for 4 nights. Thank you for posting online your good experience at our property. It is delightful to note that you enjoyed your stay with us. Please stay with us again when you come to Nairobi for business. Thank you and kind regards, Management. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Best Western Premier Nairobi is located in the suburb of Hurlingham within 10 minutes drive from Nairobi central and 20 km from the Kenyatta International Airport. The hotel features a swimming pool, restaurant and a gym.Each air-conditioned room offers a view of the city and comes equipped with a satellite TV, minibar and tea-and-coffee-making facilities. The private bathroom includes a shower and free toiletries.The restaurant at Premier Nairobi serves breakfast, lunch and dinner. A number of restaurants serving a range of local and international cuisines can be found within 2 km.For relaxation, guests can lounge beside the heated pool or enjoy a round of golf at the Royal Nairobi Golf Club, 3.2 km away.Free Wi-Fi and private parking is available and a business centre including secretarial services is available to guests. ... more   less 

Additional Information about BEST WESTERN PREMIER Nairobi

Address: Argwings Kodhek Road | Hurlingham, Nairobi 00606, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $145 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Number of rooms: 96
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Hotel Style:
#14 Business Hotel in Nairobi
#20 Luxury Hotel in Nairobi
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