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BEST WESTERN PREMIER Nairobi

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#21 of 163 Hotels in Nairobi
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BEST WESTERN PREMIER Nairobi
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380 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Nairobi
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Showing 355: English reviews
Reviewed March 5, 2016

I decided to host my 19th birthday here at the Pablo's restaurant which is in Best Western ground floor...IT WAS SO LAST MINUTE but the staff, they pulled it off so well....Thank you to one of your main staff at the restaurant GEOFFREY he made sure everyone was satisfied and comfortable..food was pre prepared and we did not have to...

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Helpful?
Thank Rana B
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Rana, Thank you for giving us the opportunity to host your birthday party at our property. We are glad we met your expectations. We hope we shall be able to host the next one too, and let us know about it well in advance. Thank you and we wish you well in your 19th year of birth. Kind regards,...

Henderson NV, United States
Reviewed March 3, 2016

The rooms are clean and pleasant and the breakfast buffet provides abundant choices. There is excellent wifi everywhere in the hotel and printing is available in the lobby. The staff, at every level, are efficient and friendly. Geoffrey, the general manager, was both vigilant and gracious and was obviously committed to providing whatever was necessary for the comfort and convenience...

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Helpful?
Thank Kj J
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for sharing your review online. We are glad we met your expectations and look forward to hosting you on your return trip. Kind regards, Management.

Reviewed March 2, 2016

The staff is very friendly and helpful. The presentation of food is good and it is tasteful. I felt welcome from being greeted at the main gate till the day of departure. Concierge service is impeccable, I would definitely recommend this hotel for a stay in the old city

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Helpful?
Thank Zuanda R
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Yes, our personnel are very friendly and our food is very tasty. We are happy you enjoyed your stay with us and look forward to welcoming you again to our property in future. Kind regards, Management.

Nairobi
Reviewed March 2, 2016 via mobile

The conference facility is unmatched. Speed of service is uncommon. The ambiance was awesome and the steak was sweet. I'm definitely bringing my team back for more sessions. Well done Wilberforce and the hospitality team. Cheers

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Helpful?
Thank Nimzy
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for sharing with the online world your experience of our property. We are certainly delighted that our team met your expectations. We look forward to hosting your next meetings at our hotel. Kind regards, Management.

Reviewed February 29, 2016 via mobile

Hosted close friends for my birthday on 27th afternoon at the roof top restaurant. The view of the city was epic and the breeze was very cool considering Nairobi is very hot at the moment. Service was excellent from booking of the venue to the serving of the food and drinks by the one and only David....cool guy indeed and...

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Helpful?
Thank Ness J
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for hosting your birthday party at our property. We are certainly glad that you enjoyed our service. We shall share your compliments with the team. Thank you and please visit us again as promised. Kind regards, Management.

Reviewed February 29, 2016

I have stayed in this hotel many time and always have great feeling with the quality of service and the friendly staff. They have great restaurant and rooftop bar to wind up the day when sunset over Nairobi.

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Helpful?
Thank serameverywhere
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thanks for appreciating our property as well as services. We are delighted you have shared this online. Please stay with us again and again and we shall always ensure we make you as comfortable as possible. Thank you and kind regards, Management.

Nairobi Region, Kenya
Reviewed February 29, 2016 via mobile

Best experience ever,beautiful view,humble and friendly staff.Thanks alot to Michael who arranged for my birthday party at the rooftop restaurant with exemplary view.Compliments to the chefs who dedicated themselves to prepare the good.Finally Best western is the place to be for both family and friends.Lots of appreciation to Peter Irungu .

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Helpful?
Thank Anne K
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Anne, Thank you for posting your review online and we appreciate the compliments to our dedicated members of staff. We shall share this with the team and hope you will visit us again. Kind regards, Management.

Kampala, Uganda
Reviewed February 24, 2016

Very classy and convenient for business meetings. The rooftop lounge is breath taking especially in the evening, one enjoys the view of Nairobi. Breakfast is just perfect. a pearl in the heart of Nairobi to be discovered

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Helpful?
Thank Jude E
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Jude, Thank you very much for your online review of our property. Indeed we are convenient for business meetings. We are glad you patronized our rooftop restaurant too ad enjoyed the scenic views of Nairobi from the top. We request that you stay with us again when in this part of town. Thank you and kind regards, Management.

Reviewed February 23, 2016 via mobile

I was here for lunch...I liked the continental menu they provided, the staff were great and supportive (at least we had our phones charge while we ate). Nice parking, close to the main road. The area is so noisy though; owing to the main roads so close. It's worse during lunchtime when everybody seems to be rushing within and about!

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Helpful?
Thank Dr_Andrew_Okello
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Dr. Okello, Thank you for dining in our restaurant. We are glad you enjoyed the meal as well as the service from our Food and Beverage crew. With the cars passing by there is bound to be some noise but it is still comfortable having lunch at our Pablos Restaurant. If you want more comfort please use our restaurant...

Reviewed February 21, 2016 via mobile

Stayed at Best Western Nairobi on a few occasions and really enjoyed it. Nice rooms, good breakfast and two restaurants to choose from of which one is on the roof of the hotel. Security very strict. Car searches when entering the premises and baggage search when entering the hotel as well as metal detector. Well equiped gym also available on...

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Helpful?
Thank Jaques B
SamsonA184, Deputy General Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Jacques, Thank you very much for your review. We are glad you have always enjoyed your stays with us. Please stay with us again when in Nairobi. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Premier Nairobi is located in the suburb of Hurlingham within 10 minutes drive from Nairobi central and 20 km from the Kenyatta International Airport. The hotel features a swimming pool, restaurant and a gym.Each air-conditioned room offers a view of the city and comes equipped with a satellite TV, minibar and tea-and-coffee-making facilities. The private bathroom includes a shower and free toiletries.The restaurant at Premier Nairobi serves breakfast, lunch and dinner. A number of restaurants serving a range of local and international cuisines can be found within 2 km.For relaxation, guests can lounge beside the heated pool or enjoy a round of golf at the Royal Nairobi Golf Club, 3.2 km away.Free Wi-Fi and private parking is available and a business centre including secretarial services is available to guests. ... more   less 

Additional Information about BEST WESTERN PREMIER Nairobi

Address: Argwings Kodhek Road | Hurlingham, Nairobi 00606, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $146 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#14 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PREMIER Nairobi staff and other travelers.
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Questions? Get answers from BEST WESTERN PREMIER Nairobi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Did not stay the night so cannot assist”
 of 5 bubbles stavrosc846, 4 weeks ago | Read review
“The suite is spacious and comfortable”
 of 5 bubbles 45rita, 4 weeks ago | Read review
“7th floor view of the city is great”
 of 5 bubbles 87my, Nov 28, 2016 | Read review
“Not on 6th floor - returant and bor on top flor (7th) - it is very noisy!”
 of 5 bubbles MariusJ99, Nov 23, 2016 | Read review
“Higher floors (there are 6 floors with rooms) offer a better view”
 of 5 bubbles CraigBren, Oct 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question