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Four Points By Sheraton Nairobi Hurlingham

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Traveler (105)
Dining (34)
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Overview
  • Excellent70%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (151)
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151 results
Traveler rating
102
36
7
2
4
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Time of year
LanguageEnglish
102
36
7
2
4
Show reviews that mention
All reviewsrooftop restaurantlovely view of the cityservice crewbest western premiercheck in and check out processvalued guestroof top swimming poolfood and beverage managerwifi servicehotel is perfecthigher floorhotel taxibusiness tripmeeting roomgreat businessyaya centerexcellent stay
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1 - 5 of 151 reviews
Reviewed 2 weeks ago

I arrived early from an overnight flight so was very tired. Kennington at reception was most friendly and accomodating. Got a great room with a nice view. Overall the staff is super friendly and made my stay very relaxing. Hotel is very clean and safe....More

2  Thank Oliver C
Response from Amit S, General Manager at Four Points By Sheraton Nairobi HurlinghamResponded 2 weeks ago

Many thanks for taking the time to write a review on TripAdvisor. We appreciate your feedback on the hotel, and its a pleasure to read that you enjoyed the comforts of your room, the amenities and the breakfast buffet selection. We hope to have the...More

Hotel's Favorite
Reviewed April 24, 2018 via mobile

This hotel indeed lives up to its reputation. Very nice rooms, excellent service. The breakfast is an absolute treat. Staff was very nice. Overall a super comfortable say. I highly recommend newcomers to choose the Four Points in Hurlingham for their stay.

1  Thank Ahmed R
Response from Amit S, General Manager at Four Points By Sheraton Nairobi HurlinghamResponded April 25, 2018

Thank you so much for full points. Your feedback is important to us We are glad that you had a wonderful stay We hope that you can visit us again and give us another opportunity to serve you.

Reviewed 3 weeks ago

The gym has a good mix of equipment and and allows for flexibility in my schedule. I have been a member for several years now and have never been disappointed with the service. The trainers are amazing and always available for consultation. Special thanks to...More

1  Thank gmuthengi
Response from Amit S, General Manager at Four Points By Sheraton Nairobi HurlinghamResponded 3 weeks ago

We appreciate you taking your time out to share your feedback with us. We would like to thank you for your continued support and we hope you keep enjoying our product and services. Will definitely share your feedback with Victor.

Reviewed 3 weeks ago

From the first interaction with Four points we had complications, and when we arrived early 1 PM the rooms were understandably not ready, we went with a car to sightsee for a few hours and when we came back at 8.00 PM the rooms were...More

1  Thank kbrons
Response from Amit S, General Manager at Four Points By Sheraton Nairobi HurlinghamResponded 3 weeks ago

Thank you for choosing to stay at the Four Points by Sheraton Nairobi Hurlingham Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Our team had given you a 45 Dollar discount,...More

Reviewed 3 weeks ago via mobile

A lovely and airy feel to this restaurant ensconced within the business hotel, well lit and clean decor. Warm welcome from the staff, the evening is not very busy for a Sunday, the menu is easy with a little something for the different palates. Tonight...More

Thank xabrahamali
Response from Amit S, General Manager at Four Points By Sheraton Nairobi HurlinghamResponded 3 weeks ago

Thank you so much for your wonderful feedback. Glad to learn that you and your family had a pleasant evening at our restaurant. Will share your feedback with our team. Once again, thank you and we hope to welcome you back.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$157 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Nairobi
#14 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$157 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Nairobi
#14 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (105)
Dining (34)
Room & Suite (30)
Pool & Beach (13)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Eric B
December 30, 2017|
AnswerShow all 5 answers
Response from lcallie | Reviewed this property |
For sure. Usually $25us from the airport but not sure with lots of luggage might be more. Google taxi services and there are a lot that come up. Don’t pay more than $25us as that’s the standard.
0
Votes
Kstarks63
May 30, 2017|
Answer
Response from Betti M | Reviewed this property |
I think Feb would be fine. We were there first of April and it was very hot. Airport is only about 30 min but we had everything arranged ahead of time. We left little to chance. Airport transfers can be sketchy as you have... More
1
Vote
DuncanPaterson
November 24, 2016|
AnswerShow all 7 answers
Response from SamsonA184 | Property representative |
Deluxe rooms are better especially those with balconies. However their demand is high and need early booking.
1
Vote
Room Tips
"If your room is small then ask the staff to change it, they will put you in small first..."
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"Room is kool...."
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"Luxury rooms are really just a tiny bit bigger and on corner with and additional window."
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"Had three different rooms but they all were pretty much the same style and shape. They were all very quiet..."
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