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GemSuites

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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Geneva, Switzerland
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What else can I say other than I got a new home in Nairobi! Gem suites offers anything and everything you could ask for under the sun. Great, spacious well maintained, fully furnished and equipped apartments. The staff are very friendly and helpful to the point you could sit and chit chat (they make you feel comfortable). The location is... More 

Helpful?
Thank Leyler
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Dear Leyler, Thank you for your feedback and for choosing Gemsuites. We are honored to be your preferred home away from home when you are in Nairobi. We are happy to hear that our facilities and services met your expectations during your stay with us. We look forward to hosting you again in the near future. Regards, Evangeline Karimi More 

Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Really love Gem Suites would highly recommend it to anyone coming into the country. Great rooms that are well looked after and also look great and homely for any extended stay. The stuff are also very friendly and really look after you, and it has great security as well which is very important.

Helpful?
Thank Musa A
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Dear Musa, Thank you for your feedback, i am delighted to hear that you enjoyed your stay with us. It is always a pleasure hosting you and we hope to see you soon. Regards, Evangeline Karimi More 

Level Contributor
2 reviews
4 of 5 stars Reviewed June 12, 2016

The living and dining room is spacious and the bed room is large enough. The mineral water (4 liter) on the dispenser is provided free. The restaurant offers good quality food from the morning until late in the evening, although it takes time to serve sometimes. The kitchen is convenient to cook by yourself.

Review collected in partnership with this hotel

Helpful?
Thank hiroshis302
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Thank you Hiroshi for your feedback, it is always a pleasure hosting you. More 

Chennai (Madras), India
1 review
5 of 5 stars Reviewed May 10, 2016

I have been there more than an year. It's nice place to stay. Clam and Pleasant. If you are loving very clam and pleasant stay at Kenya then I would suggest you to book at Gem suites. Flexi staffs and management. Nice restaurant and you will feel like a home. Good Gym facility and well maintained pool as well. I’m... More 

Review collected in partnership with this hotel

Helpful?
Thank prakashdhandapani
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Dear Prakash, Thank you for your valuable feedback. We are glad that you continue to enjoy your stay with us. We appreciate your continued patronage and we look forward to continue hosting you in the future. Regards, Evangeline More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 10, 2016

Good night sleep in a very peaceful place. I stay here since last 2 years. Restaurant has great food, some exquisite! With steam bath, a proper gym and a poll... all basic luxuries ;-) Come and Enjoy these amenities!

Review collected in partnership with this hotel

Helpful?
Thank TiagoSS
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Dear TiagoSS, Thank you for your feedback, we are delighted that you continue to enjoy our amenities. It's an honor to host you. We are always glad to get such positive and encouraging feedback from our guests. We look forward to hosting you again soon. Regards, Evangeline Karimi More 

Nairobi, Kenya
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 24, 2016

I frequently stay in Nairobi, and Gem Suites is always the first choice of accommodation: the area is very quiet and secure, close to the City, the service is almost perfect, gym, pool, free WiFi are available. Almost perfect!

Helpful?
Thank antrecom
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Dear Antrecom, Thank you for your continued patronage. We are glad to hear that you enjoy staying at GemSuites. Your feedback is highly valued. I have noted that you experienced Wifi problems, i apologize for that. We recently took measures to ensure that the Wifi speeds are fast on all floors as well as all other areas of the property.... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed December 8, 2015

Gem Suites is a great, neat and safe home away from home. The staff are always polite and willing to assist. It's in a decent area near the actual state house of the president. And it's just a 15 min brisk walk to town if you feel like seeing the local sites. The gym and pool area is amazing for... More 

Helpful?
Thank Marc_1126
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Dear Marc, Thank you for your positive comments and feedback, i am glad to hear that you enjoyed our services while you were with us. I have noted on your feedback about our menu and we will look into possibly upgrading it to meet the needs of all our guests. We as Gemsuites appreciate our guests' feedback, its the only... More 

Johannesburg, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2015

I stayed here for a week. It was a lovely place.. The apartments were a nice big size, with lovely balconies to sit on. The staff were extremely friendly and helpful. this is a great place to stay if you are going to be based in Nairobi more than a week and do not want to stay in a hotel... More 

Helpful?
Thank Naleds
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed September 13, 2015

Gem suites was a wonderful surprise. Set on a quiet state street close to the presidential palace it is a beautiful and elegant boutique hotel with all amenities. Run by a well trained and friendly staff, recently refurbished rooms are well furnished and comfortable. All you need to work and play including a pool, a gym, a conference room and... More 

Helpful?
Thank Citygirl N
EvangelineKarimi, Guest Relations Manager at GemSuites, responded to this review

Dear Citygirl N, Thank you for your feedback, we are glad to hear that you enjoyed your stay with us and that our services met your expectations. Your feedback will be communicated to the rest of the team and we hope we will get another chance to host you at GemSuites in the near future. Best Regards, Evangeline Karimi More 

Nairobi, Kenya
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 9, 2015

We stayed for one week in this establishment and found it to be congenial and convenient. It has a gym (with a fitness trainer), a restaurant and a pool. Laundry facilities and services are provided. The apartments are well maintained and serviced on a daily basis. The security is very good and it is generally quiet (except for Sundays when... More 

Helpful?
Thank theinspectorishere
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Management photos: Courtesy of the property manager

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All Management Photos (31)
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Dining (8)
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Room/Suite (5)
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Hotel & Grounds (1)
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Pool/Beach Area (1)
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Business Center/Function Rooms (1)
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Other (15)
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
An elegant development comprising 33 well-appointed apartments, GemSuites is located in the highly rated State House neighbourhood, close to the Central Business District and Nairobi's emerging commercial centres of Westlands and Upperhill. Offering guests more space and privacy than a hotel room at a lower cost while still providing all services expected at a 5 star hotel such as laundry, housekeeping and 24 hour reception. GemSuites is an ideal solution for all your business and personal travel accommodation requirements. ... more   less 

Additional Information about GemSuites

Address: State House Crescent | Off State House Avenue, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $246 - $280 (Based on Average Rates for a Standard Room)
Number of rooms: 33
Reservation Options:
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