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Eastland Hotel

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Eastland Hotel
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24 Reviews from our TripAdvisor Community

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Showing 22: English reviews
London, United Kingdom
2 reviews
5 of 5 stars Reviewed May 12, 2016

Me and the Mrs spent 4 nights in Eastland Hotel for two 2 night stop overs between Nairobi and Masai Mara. We decided to check out the city, just because. We had a room booked elsewhere but chose this hotel because of the in-house casino which most hotels don't provide - we love a bit of a gamble! Rooms are... More 

Helpful?
Thank TheTraveller19900991
Nairobi
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 2, 2016

Having lived in China, I find it extremely difficult to find a restaurant, which would serve authentic Chinese food. No, there is no shortage of Chinese restaurants in Nairobi. It is that very, very few serve genuine Chinese food. Restaurant at Eastland Hotel is one of those precious few. We ordered a lot for a couple... Shredded pork with pickled... More 

Helpful?
1 Thank Gandibober
Manchester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 15, 2015

This hotel is disappointing, rooms are old, noisy, cleaning leaves to much to be desired. The restaurant is 100% Chinese food, instructions, signs and anything is in Chinese. Get ready to eat spring rolls and rice at breakfast

Helpful?
Thank JMVL
Donmark K, Manager at Eastland Hotel, responded to this review

Dear JMVL. It is clear your stay with us was not to your expectations and I am sorry for this. Its also unfortunate that the room you stayed was not cleaned to standard as you have indicated, how ever the rooms are not old as generally the hotel is not old itself as we just celebrated out 3rd year in... More 

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Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 25, 2015 via mobile

Stayed at Eastland's a couple of times over the past 2 years when the usual hotel has been full. To be honest its a strange looking place and rather soulless but the staff are helpful and the standard of rooms are fine. Good working internet, free slippers and toothbrushes! Also a good selection of teas in the rooms. It is... More 

Helpful?
Thank Carole G
Donmark K, Manager at Eastland Hotel, responded to this review

Dear Carole, thank you for choosing to stay at Eastland hotel for a couple of times in the last 2 years - we don't take it for granted. I am happy you like our staff, rooms, internet among other failities. As a hotel, we have our doors open for all guests and its true we have a reasonable number of... More 

Beijing, China
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 23, 2015

This hotel is a mix of quality service, small rooms that show aged accommodations. It caters to Chinese guests because it is owned by Chinese people. Subsequently people from China would feel quite comfortable. The service by locals in the restaurant is excellent. The food is relatively good. They serve some variety. They use buffet or ala carte. Security is... More 

Helpful?
Thank Dawei13
South Africa
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 19, 2015

I stayed here for two nights (Sunday and Friday) in July 2015. The overall impression is a good, clean and well-functioning establishment. Check-in and check-out happened without a glitch. The staff are friendly and responsive. The hotel has a restaurant with an extensive Chinese menu where I ate twice, and in both instances the food was really tasty. The service... More 

Helpful?
Thank MarthinusCapeTown
Doha, Ad Dawhah, Qatar
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 31, 2015

Title says it all. To think that this dump advertises itself as a "4-star" and a "business" hotel must be some kind of practical joke. From the ridiculous unprofessional check-in (took 3 different rooms and almost an hour), to the carpets that reek of filth and desperation, to WiFi that sometimes works, lukewarm water that drips from showers that quite... More 

Helpful?
4 Thank MladenE
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

I stayed here for 3 nights in 2015. Compared to many other Nairobi hotels which rank themselves 3.5*s I would rank this among the best. The greatest strengths lie in location, room size, quietness in the rooms, working elevators and a variety of well laid out breakfast. Water was always hot when needed. Granted, it could do with some renovations... More 

Helpful?
Thank Muleri
Nairobi, Kenya
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

service was quick, and they were real friendly. food was fresh and hot. we had some rice and chicken that had cashews, and pasta, also beef strips..... twas quite good. couldn't have booze then, so i had a load of passion juice and it was yummy. best Chinese restaurant yet. awesome.

Helpful?
Thank loise m
Eldoret, Kenya
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 15, 2014

I stayed here with my family on 14th December 2014. Very spacious clean rooms. Delicious breakfast that included the Chinese cuisine! The staff at the front desk were hospitable and efficient. A quiet location away from the hectic activity in the central business district. I will definitely be visiting again!!

Helpful?
Thank WSaula
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
A 4 Star international Hotel situated in Kilimani area on Kilimani Road near YAYA CENTRE in the southern part of Nairobi. The hotel is well secured with alarm system within and outside perimeters. It is 19 km away from JKIA and 7 km from the city centre.Lt is surrounded with facilities which include shopping malls, hospitals, temples, churches and entertainment sports. ... more   less 

Additional Information about Eastland Hotel

Address: Ring Road | Kilimani, Nairobi, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $108 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastland Hotel 4*
Number of rooms: 185
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Hotel Style:
#6 Casino Hotel in Nairobi
#26 Spa Hotel in Nairobi
#34 Luxury Hotel in Nairobi
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