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Eastland Hotel

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Eastland Hotel
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27 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Portland, Oregon
Reviewed 3 weeks ago

We were the only non-Chinese people at the hotel. All of the Kenyan staff, except for 1, were great. We had 2 adjoining rooms and they were ok. They were stingy with water in the rooms. Rooms were clean. I had an issue with Joseph in the restaurant when I went to have one of the"Happy Hour" drinks that they...

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Helpful?
Thank Sandi C
London, United Kingdom
Reviewed May 12, 2016

Me and the Mrs spent 4 nights in Eastland Hotel for two 2 night stop overs between Nairobi and Masai Mara. We decided to check out the city, just because. We had a room booked elsewhere but chose this hotel because of the in-house casino which most hotels don't provide - we love a bit of a gamble! Rooms are...

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Thank TheTraveller19900991
Nairobi
Reviewed March 2, 2016

Having lived in China, I find it extremely difficult to find a restaurant, which would serve authentic Chinese food. No, there is no shortage of Chinese restaurants in Nairobi. It is that very, very few serve genuine Chinese food. Restaurant at Eastland Hotel is one of those precious few. We ordered a lot for a couple... Shredded pork with pickled...

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1Thank Gandibober
Manchester, United Kingdom
Reviewed September 15, 2015

This hotel is disappointing, rooms are old, noisy, cleaning leaves to much to be desired. The restaurant is 100% Chinese food, instructions, signs and anything is in Chinese. Get ready to eat spring rolls and rice at breakfast

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Helpful?
Thank JMVL
Donmark K, Manager at Eastland Hotel, responded to this review

Dear JMVL. It is clear your stay with us was not to your expectations and I am sorry for this. Its also unfortunate that the room you stayed was not cleaned to standard as you have indicated, how ever the rooms are not old as generally the hotel is not old itself as we just celebrated out 3rd year in...

Reviewed August 25, 2015 via mobile

Stayed at Eastland's a couple of times over the past 2 years when the usual hotel has been full. To be honest its a strange looking place and rather soulless but the staff are helpful and the standard of rooms are fine. Good working internet, free slippers and toothbrushes! Also a good selection of teas in the rooms. It is...

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Helpful?
Thank Carole G
Donmark K, Manager at Eastland Hotel, responded to this review

Dear Carole, thank you for choosing to stay at Eastland hotel for a couple of times in the last 2 years - we don't take it for granted. I am happy you like our staff, rooms, internet among other failities. As a hotel, we have our doors open for all guests and its true we have a reasonable number of...

Beijing, China
Reviewed August 23, 2015

This hotel is a mix of quality service, small rooms that show aged accommodations. It caters to Chinese guests because it is owned by Chinese people. Subsequently people from China would feel quite comfortable. The service by locals in the restaurant is excellent. The food is relatively good. They serve some variety. They use buffet or ala carte. Security is...

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Thank Dawei13
South Africa
Reviewed July 19, 2015

I stayed here for two nights (Sunday and Friday) in July 2015. The overall impression is a good, clean and well-functioning establishment. Check-in and check-out happened without a glitch. The staff are friendly and responsive. The hotel has a restaurant with an extensive Chinese menu where I ate twice, and in both instances the food was really tasty. The service...

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Thank MarthinusCapeTown
Doha, Ad Dawhah, Qatar
Reviewed March 31, 2015

Title says it all. To think that this dump advertises itself as a "4-star" and a "business" hotel must be some kind of practical joke. From the ridiculous unprofessional check-in (took 3 different rooms and almost an hour), to the carpets that reek of filth and desperation, to WiFi that sometimes works, lukewarm water that drips from showers that quite...

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4Thank MladenE
Washington DC, District of Columbia
Reviewed February 23, 2015

I stayed here for 3 nights in 2015. Compared to many other Nairobi hotels which rank themselves 3.5*s I would rank this among the best. The greatest strengths lie in location, room size, quietness in the rooms, working elevators and a variety of well laid out breakfast. Water was always hot when needed. Granted, it could do with some renovations...

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Thank Muleri
Nairobi, Kenya
Reviewed February 7, 2015

service was quick, and they were real friendly. food was fresh and hot. we had some rice and chicken that had cashews, and pasta, also beef strips..... twas quite good. couldn't have booze then, so i had a load of passion juice and it was yummy. best Chinese restaurant yet. awesome.

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Helpful?
Thank loise m
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
A 4 Star international Hotel situated in Kilimani area on Kilimani Road near YAYA CENTRE in the southern part of Nairobi. The hotel is well secured with alarm system within and outside perimeters. It is 19 km away from JKIA and 7 km from the city centre.Lt is surrounded with facilities which include shopping malls, hospitals, temples, churches and entertainment sports. ... more   less 

Additional Information about Eastland Hotel

Address: Ring Road | Kilimani, Nairobi, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $91 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastland Hotel 4*
Number of rooms: 185
Reservation Options:
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Hotel Style:
#6 Casino Hotel in Nairobi
#25 Spa Hotel in Nairobi
#35 Luxury Hotel in Nairobi
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Questions & Answers

Questions? Get answers from Eastland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pass on this hotel”
 of 5 bubbles SandiC48, 3 weeks ago | Read review
“City view room”
 of 5 bubbles TheTraveller19900991, May 12, 2016 | Read review
“Make sure you don't get a door facing the main road.”
 of 5 bubbles JMVL, Sep 15, 2015 | Read review
“I am not sure if they have larger rooms or not i.e suites. The 3rd floor and up would be a requisite to consider for a quieter night.”
 of 5 bubbles Dawei13, Aug 23, 2015 | Read review
“Ask for a room on the quieter side of the hotel.”
 of 5 bubbles MarthinusCapeTown, Jul 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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