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The Boma Nairobi

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#6 of 161 Hotels in Nairobi
Certificate of Excellence
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The Boma Nairobi
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578 Reviews from our TripAdvisor Community

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There are newer reviews for The Boma Nairobi
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Showing 530: English reviews
West Virginia
Reviewed June 22, 2015

I was looking for a hotel to stay and a friend recommended i try this hotel. Boma is a property owned by red cross and is far one of the best hotels i have stayed in. i arrived early in the morning and i was received by Bosco at the arrivals though a chilly morning, he helped me to the...

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Helpful?
Thank marksI1878PZ
Little Wymondley, United Kingdom
Reviewed June 20, 2015 via mobile

Did you know it's owned by the Red Cross of Kenya? A fantastic CSR using their money so well and for good too. You can avoid the crazy traffic of Nairobi here. 15 mins from the airport. Beautiful big luxurious rooms. Modern clean chilled rooms. Fridge, shower bath and lots of amenities and the best of all, good food and...

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1Thank Fairwoode
Nairobi
Reviewed June 18, 2015

Great meals, reception and customer service. You feel at home and I think this is the only way to support the Kenya Red Cross without straining. Everything is neat and the environment is welcoming. Not far away from the CBD and has good road network.

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Helpful?
Thank Charles S
AggreyB, Manager at The Boma Nairobi, responded to this review

Jambo Charles, Thank you very much for your review. We appreciate your feedback and hope that in Boma, you have found a second home in Nairobi. Regards, Aggrey

Johannesburg, South Africa
Reviewed June 16, 2015

We stayed for 10 days and ran a series of meetings with over 100 participants. Not one complaint. Friendly staff, always ready to help problem solve. Healthy and tasty food, excellent espresso and wonderful rooms for great sleeps. And then of course the state of the art gym and spa. Not only did this hotel meet all our needs, an...

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Helpful?
Thank Ellen S
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Ellen S, Thank you for your review. We appreciate your feedback and elated that you found a perfect place to work and play. We rely on our customers’ broader experiences to benchmark and raise the bar in the delivery of services and look forward to your next visit. Regards, Aggrey

Nairobi, Kenya
Reviewed June 15, 2015

I arrived at the hotel from Juba tired and needed no hustling and Gumato was very very helpful with a big smile and that made the whole difference in the world. So you have a wonderful staff... at least Gumato and I am sure others are just as nice. I needed help with my laptop and cell phone issues and...

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Helpful?
Thank Wilson K
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Wilson, Thank you for your review. Our Boma is a buzz with excitement due to your feedback and commendation of Job and Gumato. As we celebrate their exemplary service to you, we would to reaffirm that our team is empowered to work for you - our customer. Please be our guest on your return visit to Nairobi for a...

Switzerland
Reviewed June 13, 2015

Back from an extended business stay at the 5 star Boma Hotel in Nairobi, there are no words to describe the 'homey' feeling I had throughout my stay. 'A home away from home' feeling is what I came back to remember. From the MD, Mugo Maringa, to the GM, Aggrey Barasa, the Executive Chef, Weldon and sous Chef James, ,...

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Thank 627uli
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Sybil, Thank you for your review. We were all humbled by your humility during your long stay with us. We are amazed that you remember so many of us by name! Many customers pass through our facilities and few like you leave an enduring memory, thank you. We look forward to your homecoming. Regards, Aggrey

Usa River
Reviewed June 13, 2015 via mobile

When they told me I was booked into The Boma my heart sank at the prospective of some damp rondavel. Far from it, Boma is a thoroughly modern hotel nearer to Wilson Airport than the International Airport. Excellent rooms with all the amenities. Fresh and light. Spot on.

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Thank copper375
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi copper375, Thank you very much for your review. We appreciate the feedback and we equally relieved that you found our rooms and amenities to be of excellent quality. We hope to see you again on your subsequent visits to our city. Regards, Aggrey

Sydney, Australia
Reviewed June 12, 2015

We recently stayed at the Boma Hotel in Nairobi twice: one night before a wildlife photographic safari, and again for one night upon our return. I found the hotel to be very nicely decorated, welcoming and pleasant. It is located fairly close to Jomo Kenyatta Airport, which makes it convenient for travellers. The staff made us feel welcome, and were...

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Thank Xenedis
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Xenedis Thank you for your review. We appreciate the detailed feedback as it enables us to look at our service offering from all angles. We regret the minor blip occasioned by the non functional Jacuzzi and our team is following up to ensure that they are all working. Regards Aggrey

Lincoln, United Kingdom
Reviewed June 7, 2015

returned to The Boma one year on from last visit, this time to stay and run a conference. The weeks leading up to the visit I found Grace Chokwe from the sales team very helpful and always happy to help. The Hotel room was as expected excellent, the staff again all very helpful and wanting to be helpful, from the...

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2Thank Haydn185
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Haydn185, Thank you for your review. We appreciate the feedback and happy with your confirmation that we have not allowed our standards to slip. We have recognized Grace for being such a good brand ambassador and look forward to hosting you again soon. Regards Aggrey

Reviewed June 1, 2015 via mobile

From the security check at the gate,to the doorman,receptionist,porter,waiters and managers,one feels the warm welcome and the extra effort made to make your stay as comfortable as is possible.The General Manager makes it even more special by personally attending to any guests' request.This is certainly one of the best hotels I have stayed in worldwide

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1Thank Mahnaz M
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Mahnaz M, Thank you for your review. We appreciate your patronage and your continuous feedback enables us to give you the best that Boma can offer. Thank you and karibu nyumbani. Aggrey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $239 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#6 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from The Boma Nairobi staff and other travelers.
12 questions
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See all questions (12)

Questions? Get answers from The Boma Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5th floor is quite warm”
 of 5 bubbles Q437DCphilipb, Oct 23, 2016 | Read review
“Very good. Some improvements on the Internet connection.”
 of 5 bubbles kidusf, Sep 30, 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles xtinemama, Sep 28, 2016 | Read review
“Avoid being anywhere near the executive lounge.”
 of 5 bubbles brianofarabia, Sep 5, 2016 | Read review
“Ask hotel to arrange taxi from the airport. It is cheap and safety.”
 of 5 bubbles jirivanicek, Jul 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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