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The Boma Nairobi

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#7 of 162 Hotels in Nairobi
Certificate of Excellence
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The Boma Nairobi
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583 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Nairobi
Reviewed 5 days ago NEW

I did enjoy my honeymoon night, the ambience was one to behold and the staff were soo friendly. The rooms are very clean, the grass well kept and food really sumptuous. I will surely be coming back...

Review collected in partnership with this hotel
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Helpful?
Thank sammylovon
Nairobi, Kenya
Reviewed 1 week ago via mobile

The service in the hotel was good and the rooms were clean and spacious.. Breakfast was buffet style and quite lovely. The service in the cocktail lounge was a bit slow despite not being busy but nonetheless I would return.

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Thank sandie m
Reviewed 3 weeks ago via mobile

The Boma hotel Nairobi..what a great wedding photo shoot arena. The hotel is quite exotic and the ambience is great coupled with great service. The food is pockect friendly and its a near the cbd but once inside youll feel far away country quiet and serenity. Owesome place yo be.

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Thank felix o
Reviewed 4 weeks ago via mobile

The place to be. Ambiance wonderful, hospitality is outstanding. The only hotel in the industry whose profits are channeled to humanitarian work. I salute the leadership. Has the biggest health club in the country. Wi-Fi throughout. Ambulance at their teach in case of any evacuation. This is wonderful

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Helpful?
Thank Ofisa
Management response:

Dear Ofisa Thank you for giving us a perfect rating. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warm Regards

Lincoln, United Kingdom
Reviewed December 1, 2016

another trip to The Boma and using the confernce centre. As always the entire team do all they can to help and please. My room in The Boma is always clean and tidy, the bar staff always helpful. Sitting outside at the bar outside of Boma Inn brings a relaxed and less formal option to The Boma. I will return...

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Thank Haydn185
Management response:

Dear Haydn185 Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Warm Regards

Nairobi, Kenya
Reviewed November 29, 2016

Great for conferences and meetings. Food is not great though.We asked for a la carte menu but they couldn't provide it.Buffet menu can be boring to the taste.We were surprised that the Chief Chef came to tell us that they can't fix meals on special order.

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1Thank burnettkilasi
Reykjavik, Iceland
Reviewed November 19, 2016

This is where you want to be! A room may be a room but the Boma offers a home staffed with friendly staff, whom are highly trained within service and hospitality. The food is great and the facilities are above expectations. To top it all off the proceedings go straight to the Red Cross. It doesn't get better!

Review collected in partnership with this hotel
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Thank TorbjornPedersen
Management response:

Dear TorbjornPedersen I wish to apologize for the late response. Thank you very much for giving us a perfect rating. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future....

Paris, France
Reviewed November 16, 2016 via mobile

Stayed for 2 nights in Boma, the hotel is not bed but there are things that should be improved for the 215usd they charge per night They agreed to give me free early check-in on 7:00am which is nice The room is really big but the bathroom and toilet are very small, new towels are hung on the curtain pole...

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Thank Idan s
Reviewed November 16, 2016 via mobile

The hotel is in Nairobi south c not. Far from the airport highway. It's a red cross hotel with a friendly touch . Accessible to the CBD and conveniently not very far from the airport. The hotel.has state of art touch and a heated pool

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Thank Esther W
Management response:

Thank you for taking time to write a review on your experience at The Boma Hotel. We are glad that you found our services satisfactory and in particular the general ambiance and the heated pool. Our aim is to leave a lasting positive mark in the hearts of our patronage that would make them come back and we appreciate that...

Dubai, United Arab Emirates
Reviewed November 14, 2016 via mobile

This is the first time in this hotel in Nairobi chosen by my Company. Most of the hotel staff is smiling and helpful, the rooms are large and full of light, bathrooms with shower and bathtub, good breakfast buffet, the spa deserves a note of mention, I found it pricey in consideration of the facilities conditions which reflect most of...

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Thank Massimo F
Management response:

Thank you for taking time to write a review on the Boma Nairobi. We are glad you left with a memorable mark from our staff, services and facilities. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery to your satisfaction. Your comments about the Steam...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $174 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#7 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from The Boma Nairobi staff and other travelers.
12 questions
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Questions? Get answers from The Boma Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5th floor is quite warm”
 of 5 bubbles Q437DCphilipb, Oct 23, 2016 | Read review
“Very good. Some improvements on the Internet connection.”
 of 5 bubbles kidusf, Sep 30, 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles xtinemama, Sep 28, 2016 | Read review
“Avoid being anywhere near the executive lounge.”
 of 5 bubbles brianofarabia, Sep 5, 2016 | Read review
“Ask hotel to arrange taxi from the airport. It is cheap and safety.”
 of 5 bubbles jirivanicek, Jul 15, 2016 | Read review
5 of 5
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