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Heri Heights Serviced Apartments

Certificate of Excellence
04/02/2017 04/03/2017
1 room 2 adults 0 children
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Heri Heights Serviced Apartments
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78 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Reviewed 4 weeks ago

Went to the restaurant for dinner. Everything we had was excellent plus management even went out of their way to accommodate special needs which i had called in earlier and requested. The atmosphere of the place is also very calm and relaxing. The restaurant prices are also very fair for what you get. Will definitely dine here again.

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Helpful?
Thank Patrique M
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Patrick, Thank you for your positive feedback and we are appreciate your patronage and look forward to many more visits in the future. Kind regards, William Ndoto General Manager

Nairobi, Nairobi, Kenya
Reviewed 4 weeks ago

This hotel apartment on State House Avenue offers a quiet peaceful stay in the heart of Nairobi. Located next to the University of Nairobi, it is accessible by taxi and by foot. The food is excellent; given advance notice, they can cater for large numbers of guests.

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Helpful?
Thank Peter M
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Peter, Thank you for your positive feedback, we look forward to welcoming you back. Kind regards, William Ndoto General Manager

Reviewed February 15, 2017

Heri heights serenity is the perfect spot for unwinding.. I attended a valentine dinner at their Palm Cafe and the meals were sumptuous, excellent service from all, well coordinated staff, a perfect sample of our warm african hospitality in a classic environment.

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Helpful?
Thank Anthony M
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Anthony, We appreciate your positive feedback and comments, we are glad you enjoyed your dinner. Looking forward to hosting you again. Kind regards, William Ndoto General Manager

Reviewed February 10, 2017

I’m not sure why I’ve never posted a review on Heri Heights before considering we have hosted three of my son’s birthday parties there. If you are looking for a fun venue and do not want to spend on extra entertainment for kids such as jumpy castles and all those party paraphernalia, this is the place. They have a big...

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Helpful?
Thank Caroline K
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Caroline, Thank you for your positive feedback, we are glad to hear both you and the children love the environment and service during their parties. We look forward to welcoming you again and again. Kind regards, William Ndoto General Manager

nairobi
Reviewed February 6, 2017

We took an afternoon out with a group of friends with their families.(Kids and all). My review will be brief and straight to the point. 1. The food took a very long time to prepare. A glass of fresh juice took a whole two and a half hours to prepare and serve, at some point we decided to change to...

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Helpful?
Thank willymutai
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Willy Mutai, We note your review with concern. It is unfortunate you had an unpleasant experience whilst at our premises and I would like to clarify your comments on the service rendered. First of all, apologies on any shortcomings on the food and beverage service, I have followed up with my team to rectify any lapse on the same....

Addis Ababa, Ethiopia
Reviewed November 16, 2016

Located in a quiet area with great service. The rooms have everything you need, as soon as you walking in it will give you a home feel. I believe It was designed to make you feel at home and not away.

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Helpful?
Thank Teemamaye
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Teemamaye, We are glad you enjoyed your stay. Kind regards, William Ndoto General Manager

Reviewed October 26, 2016

My family (of four) just completed a wonderful 1-week stay at Heri Heights which we really enjoyed. We'd never stayed there before and made a reservation only after reading reviews such as this one and not expecting much. The property is in a nice, quiet neighborhood bordering Nairobi University and State House. It's bathed in a sea of mature green...

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Helpful?
Thank Alex M
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Mr. Mubiru, Thank you for your wonderful review, we are glad that you enjoyed all the features and services we have to offer. We are particularly glad that your children enjoyed the playground and newly upgraded poolside restaurant and gardens. The mosquito menace is a challenge though we managed to reduce the disturbance by installing mosquito nets in all...

Reviewed October 2, 2016

This is the first time we have had our board meeting at Heri Heights. The spread that was laid before us was excellent in terms of quality and variety. It was enough for all. The staff were also very courteous and had everything set up and prepared before the meeting. The room we had was very clean and airy and...

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Helpful?
Thank Logos Christian... O
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Warigia, It was a pleasure to host you and your board members during your meeting. We are glad that it was successful. We look forward to hosting your subsequent meetings. Thank you. Kind regards, William Ndoto General Manager

Reviewed July 25, 2016 via mobile

Stayed here night before and night after safari. Very safe gated complex. Rooms basic but clean. Staff very friendly. Disappointed as we booked it to avail of the pool for our final day as our flight was not until the night but this as well as the gym was closed so we were stuck in our room very bored. Only...

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Helpful?
1Thank EZgoingtraveller
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Guest, Thank you for your candid review, please note that the pool, pool restaurant and gym facilities were undergoing a upgrade/ face-lift. We have since completed the renovations and invite you to come back and utilise these facilities during your next visit to Kenya. We are glad to hear you enjoyed the rest of our facilities and services. Welcome...

Reviewed July 6, 2016

Heri Heights was an excellent choice for our 16th year high school reunion get-together. We are quite a noisy bunch and wanted a space that can accommodate us! The plush green manicured gardens right next to the pool was a fantastic spot for us! we were outdoors enjoying the sun, underneath the shade of the trees and tables had been...

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Helpful?
Thank Maggie M
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Margaret, It was a pleasure to host you and the group and good to know you all enjoyed yourselves. The picture tells is all :) The team effort from the staff was what made it worthwhile. We look forward to hosting your subsequent reunion functions. Thank you and kind regards, William Ndoto General Manager

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04/02/2017 04/03/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Heri Heights Serviced Apartments neighbours the Nairobi Arboretum and State House, and is a short drive away from some of Nairobi's hottest entertainment spots. Heri Heights also offers stylish Serviced Apartments with distinctive hospitality for a memorable travel experience. Cozy home furnishings and comforts of a modern lifestyle - an urban haven for city living - featuring a choice of 46 apartments, each with a distinctive layout; Studios, Deluxe One-bedrooms,Attic one-bedrooms, Executive Two-bedroom,Attic executive two bedrooms and Superior Three-bedroom apartments. ... more   less 

Additional Information about Heri Heights Serviced Apartments

Address: Kolobot Drive | off Arboretum Road, P.O. Box 48706, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $86 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heri Heights Serviced Apartments 4*
Number of rooms: 46
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Questions & Answers

Questions? Get answers from Heri Heights Serviced Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms with balconies facing the field / pool are great.”
 of 5 bubbles N3968CVpeterm, 4 weeks ago | Read review
“All rooms are garden viewing”
 of 5 bubbles A6625BNanthonym, Feb 15, 2017 | Read review
“The rooms facing the swimming pool are great.”
 of 5 bubbles Teemamaye, Nov 16, 2016 | Read review
“We had a room facing the car park area, which I believe is quieter.”
 of 5 bubbles alexmQ2332FY, Oct 26, 2016 | Read review
“Rooms overlooking the pool are have the best!!”
 of 5 bubbles Sovydaphy, Feb 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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