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Heri Heights Serviced Apartments

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Heri Heights Serviced Apartments
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69 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

Stayed here night before and night after safari. Very safe gated complex. Rooms basic but clean. Staff very friendly. Disappointed as we booked it to avail of the pool for our final day as our flight was not until the night but this as well as the gym was closed so we were stuck in our room very bored. Only... More 

Helpful?
1 Thank EZgoingtraveller
1 review
5 of 5 stars Reviewed July 6, 2016

Heri Heights was an excellent choice for our 16th year high school reunion get-together. We are quite a noisy bunch and wanted a space that can accommodate us! The plush green manicured gardens right next to the pool was a fantastic spot for us! we were outdoors enjoying the sun, underneath the shade of the trees and tables had been... More 

Helpful?
Thank Maggie M
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Margaret, It was a pleasure to host you and the group and good to know you all enjoyed yourselves. The picture tells is all :) The team effort from the staff was what made it worthwhile. We look forward to hosting your subsequent reunion functions. Thank you and kind regards, William Ndoto General Manager More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

The 1st time I stayed at this apartment in 2015 could not fault the service. The 2nd time in Feb 2016 the service was not the best which lead me to complain to the management. I was given a 2 night stay free of charge on my next visit and I took them up on this offer. Due to living... More 

Helpful?
Thank Louise T
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Ms. Trott, Thank you for your candid review. It is always a pleasure to host you and your daughter. We have noted your concerns and we will improve on our front office operations. Once again, thank you for your repeat stay and we look forward to hosting you again during your next visit. Kind regards, William Ndoto General Manager More 

Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 26, 2016

Glamorous hotel - the room was spaceous with separate areas for the kitchenette, living area and sleeping area, and the bed was large and soft. We especially enjoyed the hotel restaurant and the local beer.

Helpful?
Thank Zane Z
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Zane, Thank you for your great review and we are glad that you enjoyed your stay whilst with us. We look forward to future visits. Kind regards, William Ndoto General Manager More 

Caribbean
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 23, 2016

We got an off season discount which made this stay a fantastic value. Although there was confusion about the reservation when we arrived, everything was perfect and we were able to settle in immediately. The staff's gracious willingness to help whenever we asked and offer to do it when we didn't is indicative of the wholehearted kindness and generosity of... More 

Helpful?
Thank Sovydaphy
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi David & Sophy, Thank you for your wonderful review, we are glad that you enjoyed your stay with us yet again. We still have beautiful memories of your initial stay with us when you both strolled down our corridors in your wedding attire :) Thank you and we look forward to welcoming you both back during your next trip.... More 

Greater Johannesburg, South Africa
1 review
3 of 5 stars Reviewed December 17, 2015

I stayed four nights in Heri Heights during December and yes the accommodation falls under the category serviced apartment not hotel. The apartments are of a decent size well appointed and comfortable, although the walls are quite thin and not exactly sound proof which may be a bit of an annoyance should your neighbor arrive late at night or depart... More 

Helpful?
Thank Neville209
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Mr. Quinton, Thank you for your review, we appreciate the candid feedback and will look into increasing the serving we have for the breakfast buffet as per your concern/ recommendation. We trust you will stay with us during your subsequent visits. Happy holidays ! Kind regards, William Ndoto General Manager More 

Toronto, Ontario
1 review
5 of 5 stars Reviewed December 8, 2015

By staying in a popular hotel we get similar experience no matter which part of the world we are visiting. We were looking for a safe and comfortable alternative and found this place to be the one. Spacious and well- appointed apartments in a beautiful building surrounded by tropical garden with a large swimming pool. Excellent location in an upscale... More 

Review collected in partnership with this hotel

Helpful?
Thank 271jane
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Jane, Thank you for your wonderful review, we are glad that you enjoyed your stay whilst with us and we look forward to your next visits. Enjoy your holiday season ! Kind regards, William Ndoto General Manager More 

Beppu, Japan
2 reviews
4 of 5 stars Reviewed November 6, 2015

Large room, enough facilities, clean...comfortable. Breakfast is good enough. A litte... - All stand lights are not available to use because of a difference of plug type. - Free water service is only once at the arrival (2 bottles). - Sorry, I have had a mistake to use Safety box. (Closed and never opened again.)

Helpful?
Thank 679ashidas
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Mr. Ashida, Konichiwa and thank you for your constructive feedback. We have noted your concerns and will definitely implement improvements. We look forward to your next visit. Kind regards, William Ndoto General Manager More 

Eldoret
1 review
5 of 5 stars Reviewed November 2, 2015

This place is comfortable urban yet not very exepensive. It has a perfect location too. I would recommend it to anyone who wants somewhere centrally placed yet very safe secure and will the best amenities for a fair price.

Review collected in partnership with this hotel

Helpful?
Thank misskerre2015
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Yvonne, Thank you for your review and we are glad that your stay with us was comfortable. We look forward to hosting you during your next visit. Kind regards, William Ndoto General Manager More 

County Tipperary, Ireland
Level Contributor
191 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed October 29, 2015

We booked the two bedroom attic room and were not disappointed. The accommodation is very clean and spacious and is perfect for a family. Lovely grounds very clean pool. Good mosquito nets. Plenty of toiletries. Spacious kitchen with all necessary utensils. On the downside the gym really needs to be upgraded as only the exercise bike functions properly, although there... More 

Helpful?
Thank munster4ever
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Mr. Donnchadha, Thank you for your candid feedback which is much appreciated. We will look into improvements as per your observation and hope to host you and your family again. Kind regards, William Ndoto General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Heri Heights Serviced Apartments neighbours the Nairobi Arboretum and State House, and is a short drive away from some of Nairobi's hottest entertainment spots. Heri Heights also offers stylish Serviced Apartments with distinctive hospitality for a memorable travel experience. Cozy home furnishings and comforts of a modern lifestyle - an urban haven for city living - featuring a choice of 46 apartments, each with a distinctive layout; Studios, Deluxe One-bedrooms,Attic one-bedrooms, Executive Two-bedroom,Attic executive two bedrooms and Superior Three-bedroom apartments. ... more   less 

Additional Information about Heri Heights Serviced Apartments

Address: Kolobot Drive | off Arboretum Road, P.O. Box 48706, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $110 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heri Heights Serviced Apartments 4*
Number of rooms: 46
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