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Eka Hotel Nairobi

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Eka Hotel Nairobi
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658 Reviews from our TripAdvisor Community

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Showing 587: English reviews
London, United Kingdom
Reviewed August 30, 2016

My wife and I stayed one night at EKA (an airport hotel), in transit to the Middle East. We were disappointed by the service at this hotel. The staff were not very friendly and we felt that they were trying to tick the box rather than make the customers welcome. We specifically asked for a quiet room as we arrived...

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Helpful?
1Thank Michael K
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Michael, Thank you for taking the time to tell us about your experience during your last stay with us. I sincerely apologize for the unfortunate Incident. At the Eka Hotel, we strive to provide a superior service experience for every customer; therefore we regret your displeasure. I have shared your comments with the relevant departments for action. Please rest...

Tickhill, United Kingdom
Reviewed August 29, 2016

Had a one night stopover at the Eka Hotel before flying out to the mara. Only 20 minutes from JKI airport so handy if arriving late as we did. Rooms very good with friendly staff. Food was OK if a little prices by Kenya standards

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Helpful?
Thank mandsTickhill
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear MandsTickhill Thank you for your positive comments and for recommending our Hotel to other travelers. I am so glad to hear that you enjoyed your stay with us! I have taken note of your concern and will take neccesary measures to make better our services for your comfort. I hope your next stay is just around the corner. Call...

London, United Kingdom
Reviewed August 29, 2016

Didn't get a choice of hotel but we stayed here for two nights prior to our safari. Hotel was clean and room spacious enough. We had a ground floor room overlooking the pool which was nice and quiet. Breakfast was pleasant and filling. We had problems getting the wifi to work so they gave us an alternative code. The pool...

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Helpful?
Thank Sarah F
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Sarah Thank you very much for your positive review and for choosing us as preferred Hotel. I am glad to note that your internet issue was sorted out. We try our best to offer the best. If you are in our area again soon, do not hesitate to call on us you. We look forward to having you again...

Andover, United Kingdom
Reviewed August 28, 2016

Arriving in Nairobi for one night before going on safari, I booked the EKA Hotel, given its close proximity to the airport. Only a sort taxi ride 1800ksh one way from the airport, the hotel is friendly, comfortable and the food is good. Definitely the right choice for us for a stopover in Nairobi, we ended going back on our...

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Helpful?
Thank mopsyrock
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Mopsyrock. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Kampala, Uganda
Reviewed August 26, 2016

This was my second time staying in this quaint hotel on my way to wildlife safari. Its neat, spacious room and a good value for money. There is a restaurant which caters good food. Just perfect for a short stay. 15 minutes drive from the airport which is a big boon. And for someone who is going to Masai Mara,...

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Thank UsHarish
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear UsHarish Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care!

Nairobi, Kenya
Reviewed August 24, 2016

I have stayed at Eka Hotel a few times and also gone there for meals and enjoyed the experience, each time. The services are good, staff are welcoming and the food is great, a blend of African and international cuisine that meets your expectations. I fully recommend it!

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Helpful?
Thank Florica M
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Florica M. Thank you for your positive comments and for recommending our Hotel to other travelers. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Colombo, Sri Lanka
Reviewed August 23, 2016

A hotel located near airport away from the City Centre . A good location if you are just using as a transit hotel to fly in to Nairobi and fly out to any National Park. Service is good and pleasant staff.The bathroom and room are not well separated , Food is Ok . A nice fast food Steak house is...

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Helpful?
Thank Akram304
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Akram304 Thank you very much for your candid review of your recent stay at our hotel. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make better our services for your comfort. We would be honored to host you during your next visit to Nairobi and as always we strive...

Reviewed August 23, 2016

Stayed at Eka twice over the course of a week. Clean, modern hotel, but lots of construction going on. No real privacy between the bathroom facilities and the rest of the room. Food in the restaurant was really good. Service was poor at front desk and housekeeping. Something as simple as a request for more towels seemed impossible for the...

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Helpful?
Thank Danielle T
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Danielle T Thank you very much for your candid review of your recent stay at our hotel. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make better our services for your comfort. We would be honored to host you during your next visit to Nairobi and as always we...

Mumbai (Bombay), India
Reviewed August 22, 2016 via mobile

Very friendly staff..good location for national safari n giraffe center..keeps u away from city Hussle . 20 mins from airport though depends on time of travel .book the safari thing with hotel ppl u get good car n tour guide..

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Thank Ishan545
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Ishan545 Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We look forward to your next visit to the hotel. Take care!

Nairobi, Kenya
Reviewed August 21, 2016

Great hotel, good service and great food! Spur! Spur! Spur! :) The whole hotel feels like Bill Gates house. Lots of computerization. from the check in, to payment, to room doors, to the mini bar, be ready to deal with a computer or a chip or a bio-metrics thingi migy

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Helpful?
Thank kriskinyua
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Kriskinyua Thank you very much for your positive review and for choosing us as your preferred Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Take care!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Eka Hotel a Nairobi hotel is ideally located along Mombasa Road in Nairobi the capital city of Kenya. It is situated minutes away from the Jomo Kenyatta International Airport, 5km from Wilson Airport and 5km from the bustling central business district. If you are looking for safari hotels, Eka Hotel is within easy access to the city’s many attractions and entertainment venues which make Eka Hotel an ideal safari accommodation hotel. ... more   less 

Additional Information about Eka Hotel Nairobi

Address: Mombasa Road, Nairobi 00506, Kenya
Location: Kenya > Nairobi
Price Range: $169 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eka Hotel Nairobi 4*
Number of rooms: 170
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Hotel Style:
#11 Family Hotel in Nairobi
#13 Romantic Hotel in Nairobi
#13 Luxury Hotel in Nairobi
#20 Business Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Eka Hotel Nairobi staff and other travelers.
13 questions
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Questions? Get answers from Eka Hotel Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We complained about the hard beds and were moved to a room with slightly better beds ”
 of 5 bubbles 385lynnen, 2 weeks ago | Read review
“First floor , western side, rooms with even no.s”
 of 5 bubbles NitishkrRaghuvanshi, 4 weeks ago | Read review
“the hotel is not very large, so any of the rooms are fine”
 of 5 bubbles cliffy31, Nov 2, 2016 | Read review
“very good hotel to stay for overnight travellers”
 of 5 bubbles Hagopyouredjian, Nov 1, 2016 | Read review
“All rooms are lovely, ypu simply wont be dispointed.”
 of 5 bubbles CATWOMAN10, Oct 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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