THE BEDELLE

Great great food! I was there with a large group of people. The managers planning &ideas were literally imposed on us as opposed to doing what we, the client wanted. They charge for use of their tables, chairs, napkins, cutlery, etc which I found odd considering its a restaurant... I mean, was i supposed to carry my own chairs to the restaurant? Also, they close very early due to being in a residential area which I do understand, but they literally switched off the lights & denied access to bathrooms to chase us away. One of the managers was drinking and he was drunk as he bid us goodbye. I thought that unprofessional. I would recommend the place for a small get together for lunch or dinner as they have good food & service. Despite the already high pricing, be prepared to cover weird unusual costs that they will 'justify' e.g. they will tell you dinner is 'x' amount but when the bill comes, its higher and they will say the 'x' cost did not include VAT. I am definitely never going back! I've never had such a poor experience dealing with a restaurant in my entire life. Please be wary of hidden costs and make sure you find out every detail before making a commitment.…

Date of stay: November 2019Trip type: Traveled on business

Helpful

Share

Lyne Oluoch wrote a review Sep 2019

1 contribution

Babyshower

I had my babyshower there on the 31st of August and was impressed...all the services were 5 star.the chef was at it! very good food and friendly staff will definitely come back!I definitely recommend this place for an event

Date of stay: September 2019Trip type: Traveled with friends

Helpful

Share

Marie wrote a review Apr 2019

Montreal, Canada1 contribution

Very nice boutique hotel in Runda, close to the UN Center in Nairobi

Beautiful room, excellent service, excellent food, close to UN, nice refreshing pool in a beautiful garden. Robert and Kambua are excellent hosts and the staff at the Bedelle is impeccable. Only inconvenient was the Internet wifi connection which most of the time did not work in the room. But it worked fine in other areas such as the living and dining rooms and in the garden.

Date of stay: March 2019

Helpful

Share

CaineErika wrote a review Feb 2019

1 contribution

Amazing

We stayed here after a long two weeks of travelling around Kenya and Uganda, when we turned up the suite we had booked turned out to be the presidential suite which was unbelievable! We had a very warm greeting and felt at home straight away. We only stayed for two nights but we wish we had stayed longer because of the service. The food was very well thought out and constructed and catered to all our needs. The grounds were beautifully maintained as were the rooms etc. Robert, the owner was very courteous and took time out of his day to speak to us and ask how our experience was going. I would highly recommend anyone stay here. Excellent service, great faciltities and the home away from home you need,

Date of stay: September 2018

Location

Cleanliness

Service

Trip type: Traveled as a couple

Room Tip: Go for the simba suite it's great!

See more room tips

Helpful

Share

Josphine G wrote a review Dec 2018

1 contribution3 helpful votes

Poor service

Worst place to hold an event people locked outside yet they came to celebrate someone wedding.very arrogant and bad attitude from management and other stuff members switched off the music started collecting chairs why take money yet turn out someone events worst thing ever. It such a bad place to hold an event.It was my worst experience ever visiting the place

Date of stay: December 2018Trip type: Traveled with friends

3 Helpful votes

Helpful

Share

PreviousNext