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Sarova Panafric

#14 of 156 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
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673 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Dubendorf, Switzerland
Level Contributor
87 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed December 2, 2012

It was a nice stay at this hotel. After our safari we needed a place to stay. This hotel was ideal. It has a good restaurant where they serve the included breakfast and also lunch and dinner. Staff was very friendly and professional. The one thing I didn't like, was that they don't organize a regular taxi for you. They... More 

Helpful?
Thank patm82
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your review on Trip Advisor. We appreciate your feedback and were glad to read that you found our location convenient, our hotel rooms to be very clean and that our services were professional. Sarova Panafric is committed to making your stay truly incomparable with the aim of making your stay a home away from home... More 

Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 1, 2012

We stayed at Sarova Panafric on two separate nights while on our honeymoon over November. The breakfast was fantastic, and the room was nice. Service was very good. Jane the masseuse was a beautiful soul. There were two aspects that were troubling - 1. the thin walls - there was a function by the pool while we were staying and... More 

Helpful?
1 Thank sarebarts
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, It’s wonderful to hear how much you enjoyed Sarova Panafric, and we can’t thank you enough for sharing your feedback with us. We’re thrilled you enjoyed the fantastic food and service from our team and also took advantage of our Tulia services. Indeed Jane is a superb masseuse and I have shared your feedback with her. Our airport... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed November 27, 2012

We received first class service before and during our function at the hotel. The sales account manager (Joseph Kimondo) was very efficient and attended to us as should be. The staff at the hotel ensured all things went on smoothly and were very hospitable.

Helpful?
Thank Loreen A
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Loreen, Thank you very much for your feedback on your stay at Sarova Panafric. We're excited, not only because you chose Sarova Panafric, but also happy to read that we were able to offer first class service to you; as it should be and that our Sales Account Manager, Joseph was of tremendous help. I have shared your feedback... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2012 via mobile

Stayed at hotel the last part of holiday and it was lovely and relaxing with fantastic facilities. We booked in for some of the treatments such as a pedicure and massage and these were excellent value, staffed by friendly and professional staff. The food was great and breakfast had everything you could possibly want. Further, must not forget the cocktails,... More 

Helpful?
Thank juliajacques
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Julia, Thank you for your candid review. We can think of no bigger compliment than being that hotel to specially help wind up your holiday. We’re extremely proud of our staff and the excellent service they provide. We know that great service makes a huge difference when traveling, and we can only hope that each visit brings new, happy... More 

Uxbridge, United Kingdom
Level Contributor
313 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
5 of 5 stars Reviewed November 13, 2012

Stayed here yet again and have to say the hotel just gets better every time. After a long journey it is so nice to be greeted by name on arrival and given a hot towel and fresh juice. The room as usual was excellent and spotlessly clean thanks to the lovely Eunice and her great team. The towel decorations were... More 

Helpful?
Thank Martin C
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your continuous positive feedback regarding your stay at Sarova Panafric. We are more than happy to note that you are part and parcel of the Sarova Panafric family and that we are your choice while staying in Nairobi. Its also great to read that you have experienced your stay getting better and be assured that... More 

1 review
4 of 5 stars Reviewed November 12, 2012 via mobile

This hotel was the perfect base for us as a Volunteer group travelling to different locations each day. The staff were extremely friendly and helpful. Rooms were comfortable and clean and the hotel felt very secure. Highly recommended.

Helpful?
Thank Pauline H
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Pauline, Thank you for sharing your Sarova Panafric experience with us. We genuinely care about each guest’s experience, and we’re so pleased it shows through our guest rooms and services. We hope you had a chance to enjoy the Hotel’s amenities such as The Tulia Spa. Thank you for your recommendation and we appreciate each word. Kind Regards, Anthony... More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed November 12, 2012

The Sarova Panafrica hotel is just a classic example of a hotel with a "home" feeling 1 - The location is just the best; near the city centre and with easy access to the airport and other important sites yet away from city noise and commotion. 2 - The staff; I wish I could have a separate rating for this;... More 

Helpful?
Thank gnawz
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your review; we’re honored to have had you stay with us! We’re pleased too that you found Sarova Panafric a homely haven. It is also great that you enjoyed our prime location, your guest room and the meals at the restaurant. We strive to have our guests enjoy every bit of their delicacy at the... More 

american in africa
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 9, 2012

I stayed here for a week and was pleased with all aspects of the experience. The hotel is centrally located, the rooms are nice and the staff was very accommodating. I utilized one of the hotel drivers each day for travel to meetings around town and found him consistently professional and punctual. The breakfast buffet was very good as well.... More 

Helpful?
Thank stacey81
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Stacey, Thank you for the positive review. It’s a delight to know that you enjoyed our service, location, rooms and breakfast offerings. Hopefully a future visit will bring opportunities to enjoy lunch, dinner and cocktails as well; we recommend the famous Fillet Steak complimented by the Liquid Kaya, two can’t-miss favorites. Our hotel drivers likewise appreciate your feedback and... More 

Darfur, Sudan via Charlotte, NC, USA
Level Contributor
167 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed November 5, 2012

The Sarova Panafric is a bit hit or miss. The location is great - from a coming from the airport point of view; not really good at all if you need to be in Westlands or Gigiri. The terrace restaurant is a nice breakfast spot. The rooms are decent sized, and the bed is comfortable enough. I stayed two nights... More 

Helpful?
Thank Amnesty1
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, We’d like to thank you for your feedback; guest reviews are by far the most important reviews we receive. We’re glad to note that this was your second visit and are grateful for your continued support. It’s also great that you enjoy our location; one of our greatest strengths as well as the rooms and breakfast at the... More 

San Luis Obispo, California
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed November 5, 2012

My wife and I spent several days at this hotel and enjoyed the pleasant staff and very comfortable room. The restaurant was fine although it flooded a bit with the rains. The location is very close to downtown. The Panafric makes a good stop off to or from a safari. Finally, I would highly recommend taxi driver Nicholas Muya at... More 

Helpful?
Thank Traveldudeworldwide
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to review Sarova Panafric. We’re so happy that you enjoyed each aspect of your stay – from the pleasant service to the comfortable room, and dining at The Flame Tree Restaurant. We greatly apologize about the flooding of the restaurant. Despite the heavy rains we’re experiencing, this is however not acceptable and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 30486 - 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $144 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#10 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi
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