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Sarova Panafric

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#14 of 156 Hotels in Nairobi
Certificate of Excellence
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697 Reviews from our TripAdvisor Community

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Showing 625: English reviews
west midlands
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 4, 2013

We used this hotel as a base before and after embarking on our Safari, rooms are basic but clean and comfortable, maybe a little dated but that did not really bother us too much, TV didn't work but we only attempted to try to use it on our last day there so didn't miss it much. Showers were efficient and... More 

Helpful?
Thank lassieWestMidlands
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Lassie, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you appreciated our services. Our friendly staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm excited to read that you enjoyed our prime location,... More 

Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 4, 2013

This was my second stay at the Panafric Hotel. It is lovely and welcoming! The lobby is beautifully decorated in a lightly but not overdone ethnic style. The staff is very welcoming and helpful. We arrived at 10:30 pm, and were very hungry. The restaurant was closed, but they reopened for our group. The food is the best I've had... More 

Helpful?
Thank SuzySP
Anthony N, General Manager at Sarova Panafric, responded to this review

Der Suzy, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you found the staff very welcoming and helpful and the hotel lovely. Our friendly staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm also... More 

Boulder, Colorado
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 3, 2013

We came late and during a chaotic time as the airport had just burned up. The Panafric was like a place of refuge. The staff was wonderful. The restaurant stayed open late and the food was excellent. The rooms were quite nice. We didn't stay long enough to experience all the amenities, but what we saw worked well for us.... More 

Helpful?
Thank Roy M
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Roy, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you foudn our staff wonderful. Our friendly staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm excited to read that you enjoyed our excellent... More 

Netherlands
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 26, 2013

Panafric was the starting place of our safari in Kenya. Relatively near the Airport, so no lenghty travels necessary after you arrive in Nairobi. A nice entrance, friendly staff on reception. You get a welcomedrink and some wet towels to clean up. Checkin process was efficient The rooms are simple but clean. A balcony is available if you prefer. The... More 

Helpful?
1 Thank MatthijsvR
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you appreciated the personalized touch in our service. Our friendly staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm excited to read that you... More 

Bath, United Kingdom
Level Contributor
170 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed August 24, 2013

AIRPORT COLLECTION: Given the fact that the international airport had had a serious fire about a week before my collection, I was slightly nervous about the efficiency of the airport and the likelihood of me catching up with my Apple pickup. I needn’t have worried and the collection went perfectly take me down to the hotel for $40 which was... More 

Helpful?
Thank Bambino145
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you appreciated the personalized touch in our service and engaging and friendly staff. Our friendly staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm... More 

Sydney, Australia
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 23, 2013

I stayed at Sarova Panafric for one night on my way through from Amboseli NP to the Masai Mara. The hotel is very good for that type of stay - the staff are friendly, most things are no fuss, the rooms are adequate (though I did have to call housekeeping for towels); the security is goo and the restaurant downstairs... More 

Helpful?
1 Thank Decrbc
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you appreciated the personalized touch in our service. Our friendly and attentive staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm excited to read... More 

Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 23, 2013 via mobile

I was in Nairobi last monday for a few meetings. I stopped off at Panafric from the airport. The breakfast was great with the coffee outstanding. I like my medium roast coffee and your waiter recommended the breakfast coffee. I am a bit of a coffee snob and i must say i absolutely loved the full bodied medium acidity coffee... More 

Helpful?
Thank Kaval S
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Kaval, We're happy to read that you enjoyed your experience with us and that we were able to make your breakfast experience at the Flame Tree Restaurant exceptional. It's great that you selected Sarova Panafric and I am glad to read that you experienced fabulous Kenyan hospitality with us. Sarova Panafric is wholly committed to serve our guests exceptionally... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 19, 2013 via mobile

Arrived early for check-in after the flight but was quite happy to wait, grab a coffee and some breakfast. I found out the next day that the breakfast had cost me over $50 for 2 people (buffet breakfast)...which when queried....staff seem to think that that's cheap.....I felt a bit ripped off....you can eat lobster in london for that price....but I'll... More 

Helpful?
1 Thank graham07930
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Graham, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric. Our friendly and attentive staff strive to provide warm, welcoming, high standard service always, making your stay with us great. We have noted your concern on the breakfast costing, however, the Flame Tree Restaurant prides itself in having the... More 

Glasgow, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 14, 2013

At around 25-30 minutes from Jomo Kenyatta Airport, the Sarova Panafric is a reasonably well situated hotel, suitable for a 24 hour stay when in transit (like mine), or an extended trip to the city. The cost per night (when booking in advance) is moderately inexpensive and I was welcomed at the door, after a long flight, by an extremely... More 

Helpful?
1 Thank Trekjunkie5
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you appreciated the personalized touch in our service. Our friendly and attentive staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm excited to read... More 

Nairobi, Kenya
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

Once you enter the Sarova Panafric Hotel, you get the sense like you are the only guest in the hotel because you are pampered by first being offered a glass of fresh juice as you check in! Once you open the room door, you are ushered into a well lit, well decorated room with beautiful wall hangings and an equally... More 

Helpful?
Thank NMR_12
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you appreciated the personalized touch in our service. Our wonderful staff strive to provide warm, welcoming, high standard service always, making your stay with us great. I'm excited to read that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $139 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#10 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi
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