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Sarova Panafric

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#19 of 162 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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Sarova Panafric
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733 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Dar es Salaam, Tanzania
Reviewed February 26, 2014

Had a conference at the Sarova and the staff, the ambiance but especially the food was to die for. The other thing I loved most was the faithfulness of the staff. On our second day of the conference I forgot my laptop charger but when I remembered in the morning and started panicking, I went asked the front desk who...

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Helpful?
Thank Fab_Adventurer
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us and found our staff, the ambiance and especially the food was to die for. Our friendly and helpful staff strive to...

Palo Alto, California
Reviewed February 23, 2014

We stayed here twice during our safari, once in a regular room and once in an executive room. Both were quite clean and passable, but the executive room was bright and freshly renovated. The executive room could have been a comfortable room in any nice hotel in any major city around the world. The staff here were really pleasant, and...

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Helpful?
Thank Jenny_in_Palo_Alto
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Jenny, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us, especially your stay in our freshly renovated Executive rooms. Our friendly and helpful staff strive to provide warm, welcoming, high standard service...

Bridgwater, United Kingdom
Reviewed February 20, 2014

I stayed here with a group of volunteers whilst providing training to St John Ambulance pre-hospital care providers in Nairobi. It is very close to the centre of town but the road becomes very congested and is busy all the time. It can seem quite noisy if you're not generally a city dweller. The rooms are a little dated but...

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Helpful?
Thank Will0963
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Will, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great....

London, England, United Kingdom
Reviewed February 6, 2014

About 10mins walk from Nairobi Central Business District, but being outside the CBD means quicker access to Westlands, Nairobi business park or the national park than its sister hotel. "Superior" rooms overlook the road - views of the city but too noisy for light sleepers! Executive rooms are quieter, overlooking the pool, and better equipped. The pool is good by...

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Helpful?
Thank Chris W
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Chris, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us and found our staff excellent and without exception, you found everyone friendly, knowledgeable and helpful. Our friendly and helpful staff strive...

Buskerud, Norway
Reviewed February 5, 2014

This is the third time I stay at Sarova Panafric in Nairobi and this time three weeks. It always kind staff who do not know what good they will do for you, breakfast and dinner restaurant is nice and the food good! Eating lunch at the pool restaurant is a highlight. Can not wait to come back in April!

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Helpful?
Thank Marit K
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Marit, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you found our staff kind and enjoyed the breakfast selection, lunch at the Pool Garden Restaurant and dinner. Our friendly and helpful staff strive to provide warm,...

Nairobi, Kenya
Reviewed February 2, 2014

I have finally recovered (sort of) from a horrible experience at the Panafric Hotel. Here goes the story, I had a meeting there at 1pm yesterday. We arrived and went to the Flametree restaurant and sat outside. We were well received, a nice waitress came with the menus and took our orders for drinks and food. The drinks came and...

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1Thank Carole K
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Caroline, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their experience with us is exceeding. I am sad to hear about your experience at our flagship restaurant, Flame Tree Restaurant. Indeed, we encourage our guests to give us feedback...

Switzerland
Reviewed January 26, 2014

I have spent a pleasant time at this hotel. This was made possible by the friendly and helpful staff, smiling faces i.e. from the usher, security at the entrance to the director, Mr. Galgalo. The staff went way out of their way to address any needs I had. Thank you, I really appreciate your efforts. My special thanks go to...

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2Thank Amy W
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Amy, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great....

Nairobi, Kenya
Reviewed January 24, 2014

I Booked 1 Night at Sarova Panafric Nairobi, and i would not hesitate to recomend this Hotel due to the best services i received from the Reception all the way to the Rooms. I really like the Food, the Customer Service and the organization of the Hotel. I will definitely book for another day here.

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Helpful?
Thank Ben k
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Ben, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you experienced the best service from the reception all the way to the rooms and will be returning again. Our staff strive to provide warm, welcoming, high...

Chengdu
Reviewed January 13, 2014

We stayed at Sarova Stanley and Panafric... and would be returning to Panafric! Reception provided warm and diligent service, the rooms are spacious and comfortable, and the breakfast is outstanding (far superior to that of the Stanley). We stayed there on a stopover because it is conveniently close to the airport for a decent price (we paid about US$130)... and...

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Thank ChengduTraveller
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you will be returning again. Our staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. I have personally passed on...

Helsinki
Reviewed January 12, 2014

We stayed at Sarova on Dec 21-24, 2013 We booked though hotels.com because it had only good reviews and were very happy with our choise. The hotel is near the city center so you can walk to the center yet it was near the Uhuru park and that's why not so noisy and dusty as in the city center. Our...

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Helpful?
Thank reet02
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you were very happy with your choice. Our staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. I have personally...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $122 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarova Panafric 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Business Hotel in Nairobi
#10 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#19 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Sarova Panafric staff and other travelers.
11 questions
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2 months ago
4 months ago
Glasgow, United Kingdom
Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Sarova Panafric staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for one of the new rooms.”
georgehK2535WE, Jan 16, 2017 | Read review
“We stayed in room 410”
Karen255114, Jan 15, 2017 | Read review
“Higher floors offer better views”
alexf120, Oct 16, 2016 | Read review
“Rooms with swimming pool vieware quieter.”
Blanka_Novakova, Sep 15, 2016 | Read review
“Choose the upgraded rooms, # x22 to x33 on each floor, for an interior, locked hallway”
CoryT412, Aug 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question