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Sarova Panafric

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#16 of 161 Hotels in Nairobi
Certificate of Excellence
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708 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Luanda Province, Angola
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 9, 2014 via mobile

In the Panafric hotel you'll find from the moment you step in an extremely friendly and caring staff. However the rooms are quite old and you can see it and fell it. There is also a lot of noise coming from the road, that the thin glass on the windows don't stop. Bed is ok. If you really need to... More 

Helpful?
Thank Evaristontour
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding and it’s great to note that you found our associates extremely friendly and caring. I have passed on your commendation to them. We do take guest... More 

Worthing
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 9, 2014

Stayed in this hotel in **January 2012 (not 2014)and thought it was a great place to stay based on its location and was competitive to other hotels in the same location. You do not need a matatu to get to the city centre as it's walking distance. The staff were great and food was authentic with generous portions. They were... More 

Helpful?
Thank MrsBee007
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay. Sarova Panafric is wholly committed to serve our guests exceptionally. We do take guest feedback seriously and have noted your comment on the noise levels and experience with the... More 

Bucharest, Romania
Level Contributor
193 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 445 helpful votes
Reviewed January 5, 2014

We landed in Nairobi on an awful weather with heavy rain during mid December and our safari company was waiting for us to give us a lift to Sarova Panafric. We were greeted by security which started to check our luggage for safety reasons. We received a juice and check-in was very fast and the receptionists very kind. We received... More 

Helpful?
1 Thank Mikiduta R
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, It's great that you selected Sarova Panafric and we're happy to read that you enjoyed your stay with us and found us to be a good hotel. Accept my apologies for the condom found in the bin. This is definitely not in line with our housekeeping procedures and I assure that I have taken corrective action to ensure... More 

Washington DC, District of Columbia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 28, 2013

This was a last minute option. The staff was very friendly and helpful, rooms were spacious -pretty clean. Food was great. Location gives you easy access to other parts of Nairobi. My biggest grip was there's no gym! I had to knock down the rating just for that. They do have plans to build one so maybe once that's done... More 

Helpful?
Thank ColombeBluu
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed the food, rooms and location. Our staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. I have personally... More 

Bath, United Kingdom
Level Contributor
184 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed December 27, 2013

I had to wait a few weeks to write this review following my last one but felt compelled to write another as this is just such a great place so here we go: Another Wonderful Stay I was last in Nairobi around 12 days before the terrorist attack on the Westgate Shopping Centre and so as you might imagine I... More 

Helpful?
Thank Bambino145
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. It's great that you have selected Sarova Panafric and I am glad to read that you will be coming back. Our staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. I look forward to... More 

Brussels, Belgium
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 25, 2013

+ Comfortable hotel, swimming pool, security to access the hotel and everywhere around, decent rooms and amenities, friendly personnel, restaurant and bar with themes, attracting lots of Nairobi people, so not just a fortress for tourists and business people, and a variety of choices, relatively green neighbourhood although walking around is not recommended, but this is true for Nairobi in... More 

Helpful?
Thank OlivierCBrussels
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Olivier, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you found us to be a good hotel in Nairobi. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please note that we... More 

Mumbai (Bombay), India
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 25, 2013

Stayed here for just a night, but it was a very cozy hotel. Not small and cozy... it is a big multi storey building a bit out of the city centre, but the rooms are very warm and cozy. Our room overlooked the road & to enjoy nairobi's crisp weather, I truly appreciated the big balconies the room had. On... More 

Helpful?
1 Thank Akshay_Wadke
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Akshay, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you found your stay with us nice and cozy. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please feel free to join... More 

Malmo, Sweden
Level Contributor
221 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed December 19, 2013

Stayed at Panafrica during 5 nigths in december. The hotel staff is very service minded and friendly. The room was located on the 5th floor with a big balcony, very clean and spacious! Free WiFi in the entire hotel even by the pool side. The breakfast buffet is great with lots of things to choose to eat. Had most of... More 

Helpful?
Thank Magnus R
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you found us to be a great hotel in Nairobi. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please feel free to... More 

Toronto, Canada
Level Contributor
324 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed December 19, 2013

The hotel was nice, great view, staff was great always ready to help, the buffet for breakfast was amazing, there was everything there, It was set up like you were at a wedding, I had a great experience.

Helpful?
Thank 282Juliette282
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Juliette, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you had a great experience while staying with us and enjoyed the breakfast. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please... More 

Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 18, 2013 via mobile

Booked through Kayak and, because of the rate, was expecting a run-down hotel with shoddy service. Quite the opposite. Some of the rooms need an update (but I quite like the retro feel) but I had an excellent stay and will stay again when passing through Nairobi.

Helpful?
Thank LukeAndrews
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Luke, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you had an excellent stay with us. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please feel free to join our online... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $140 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarova Panafric 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Spa Hotel in Nairobi
#10 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#16 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Sarova Panafric staff and other travelers.
7 questions
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Questions? Get answers from Sarova Panafric staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors offer better views”
 of 5 bubbles alexf120, Oct 16, 2016 | Read review
“Rooms with swimming pool vieware quieter.”
 of 5 bubbles Blanka_Novakova, Sep 15, 2016 | Read review
“Choose the upgraded rooms, # x22 to x33 on each floor, for an interior, locked hallway”
 of 5 bubbles CoryT412, Aug 6, 2016 | Read review
“Try to get a room upper floor not far from lift.”
 of 5 bubbles nagibtajdin, Jul 28, 2016 | Read review
“Asked for king or queen size bed.higher floors have nice views”
 of 5 bubbles angelgreene, Jul 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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