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Sarova Panafric

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#15 of 156 Hotels in Nairobi
Certificate of Excellence
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698 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 18, 2013 via mobile

Booked through Kayak and, because of the rate, was expecting a run-down hotel with shoddy service. Quite the opposite. Some of the rooms need an update (but I quite like the retro feel) but I had an excellent stay and will stay again when passing through Nairobi.

Helpful?
Thank LukeAndrews
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Luke, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you had an excellent stay with us. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please feel free to join our online... More 

Munich, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2013

I stayed one night in DEcember prior to my Massai Mara safari. Already the first steps were welcoming and people were very nice and helpful. Rooms are really nice and clean, comfortable bed. The breakfast next morning was amazing and lots of choice. Since I new that I would return after my safari for a day-stop-over, I asked to leave... More 

Helpful?
1 Thank Sara-Koller
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Sara, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you found us to be a great hotel in Nairobi. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please feel free to... More 

Dar es Salaam, Tanzania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2013 via mobile

Rooms need serious updating but staff make up for it . Good food and facilities. Nice place for meetings as well. Words words cxxxxxxxxxxxxxcxxxcxxccvbvbvvbvvvvv high Hcbs g h g h g g v h b. Be. B b b b BBC. H b h b h h bb bbbbhv b. Bbbbhv hvbb b. JHB BBC gvggg hvbb hbbbb hmmm hbbbb... More 

Helpful?
Thank Tim B
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you found us to be a great hotel in Nairobi. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. Please feel free to... More 

Portland, Oregon
Level Contributor
189 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed December 8, 2013

I was so grateful to relax at the Sarova Panafric after my long flight from the U.S. The service was impeccable, the room and bed were very comfortable, and I enjoyed a nice conversation with other guests at the bar by the pool. The breakfast in the morning was surprisingly beautiful and tasty! It was a great first stop in... More 

Helpful?
Thank Kimberley42
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great to read that we provided a relaxed and pleasant stay for you. Our staff strives to provide impeccable service and making your stay with us great. The chef and his team are also elated to note that you enjoyed the tasty and beautiful breakfast... More 

Cape Town, South Africa
Level Contributor
65 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 8, 2013

I had a very pleasant stay at this hotel. The check-in process was friendly and efficient. My room was very neat and clean. The breakfast options were excellent and the staff were pleasant and efficient. The wi-fi internet was free and worked well throughout the hotel. Overall, I had a very pleasant stay at this hotel and would certainly be... More 

Helpful?
Thank SGStuart
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great to read that we provided a pleasant stay and that you would certainly be back to stay with us when visiting Nairobi again. Our staff strives to provide pleasant and efficient service, and making your stay with us great. The chef and his team... More 

Canada
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 8, 2013

Stayed on 3 separate occasions during 2 months travelling and became my home away from home! From the friendly, professional staff who remember your name(Welcome back, Miss Fran!) to the delectable breakfast spread(Oh, I so over ate on the fresh bread!!), I found everything up to par at this hotel. In particular, I would mention Benson at reception who really... More 

Helpful?
Thank CanadaFran4kenya
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great to read that we provided the right touch of comfort before, during and after your safari and that you would highly recommend us. Our staff strives to provide friendly and professional service, and making your stay with us great. We do take guest feedback... More 

Bengaluru (Bangalore), India
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 7, 2013

Liked this hotel for its accessibility and location. Very courteous and helpful staff. The Check in and check out was effortless and very smooth. Rooms are spacious and their housekeeping is very efficient. A great spread at the buffet breakfast. And very sumptuous. Liked the bar and enjoyed the restaurant and the meal. Overall a pleasant experience. Will be staying... More 

Helpful?
Thank RaviHebballi
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's also great that you had a pleasant experience and found us to be easily accessible, with effortless and very smooth check in and check out process and sumptuous food. Our staff strives to provide very courteous and helpful service, and making your stay with us... More 

Emerald, Australia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 29, 2013 via mobile

It took an hour & a half in foul traffic to get here from the airport. The hotel restaurant is good, great menu, extensive breakfast, staff were very accomodating. The laundry cost alot. I mean alot. The older rooms get a reno, but the electrics for air con clearly hadnt. It wouldnt start. They moved me after i complained. They... More 

Helpful?
Thank MB-Aust
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. I am elated that this has been your fourth time with us! Indeed, you are part of the Sarova Panafric family. It's also great that you enjoyed the Flame Tree Restaurant food and found the food good with a great menu and extensive breakfast. Our accommodating... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 23, 2013 via mobile

For the fourth time in the last three years, I have used this hotel as an overnight stop in Nairobi, before venturing on to Arusha, Kilimanjaro, Watamu or the Mara. The staff are very helpful and friendly. A good hotel, near the city centre, with good food and more than adequate accommodation for the price.

Helpful?
1 Thank Dalzielbiz
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. I am elated that this has been your fourth time with us! Indeed, you are part of the Sarova Panafric family. It's also great that you found us to be a good hotel, near the city centre, with good food and more than adequate accommodation for... More 

Melbourne
Level Contributor
3 reviews
4 of 5 stars Reviewed November 19, 2013

Great hotel in Nairobi. Staff were welcoming and check in was efficient. Rooms were well serviced. Breakfast buffet was huge! Big selection and fresh. Dinners provided entertainment, local band. The hotel was secure and I would stay here again.

Helpful?
Thank EB136
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. It's great that you selected Sarova Panafric and I am glad to read that you found us to be a great hotel in Nairobi. Our staff strives to provide warm, welcoming, high standard service always, and making your stay with us great. I'm pleased to hear... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $139 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Business Hotel in Nairobi
#10 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
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