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Sarova Panafric

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#14 of 156 Hotels in Nairobi
Certificate of Excellence
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697 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Southampton, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed here for two nights, one before and then one after our safari, it was included as part of a Safari package. We really liked the hotel, the service was excellent, the staff were friendly and the food was good. We especially enjoyed the lovely breakfast on the terrace. It is an easy walk to Uhuru gardens and the... More 

Helpful?
Thank David C
General M, General Manager at Sarova Panafric, responded to this review

Dear David, Thank you very much for sharing your great experience at Sarova Panafric. It is great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable and they will be elated to hear such feedback.... More 

Oslo, Norway
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2014

I came here to spend my easter holiday this year together with my daughter and some friends, I wanted to celebrate my 60 years birthday and came down here. The food here is excellent and of a very good quality as well. The rooms clean and tidy and a very good a staff. They took care of us and we... More 

Helpful?
Thank Jorunn K
General M, General Manager at Sarova Panafric, responded to this review

Dear Jorunn, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you found our hotel wonderful and that we are now your choice of hotel! I'm elated that you chose to spend your 60th birthday with us and our sister company Sarova Lion... More 

Pretoria, South Africa
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 16, 2014

A very average hotel with good friendly service. The restaurant is OK and the food is fine. The pricing in this hotel is much more affordable that any other hotel in the city. There are definitely more "Up Market" hotels in Nairobi but does not justify the difference in price. What you get here is really good value for money.

Helpful?
Thank Marius L
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. I am glad to read that you found our pricing affordable and also appreciated the fact that we maintain our high standards that we have come to... More 

Luton, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

My first trip to Africa and a great hotel to stay at, Friendly , Helpful, always a smile. Staff are great Joan Gracious in the restaurant always greeted me with a smile. And the reception staff always had time to talk about Rugby even if i'm yet to make them see that England are the better team. I will be... More 

Helpful?
Thank leeallen1972
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable. I will personally pass on your commendation to the reception staff... More 

Mississauga, Canada
Level Contributor
164 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 15, 2014

I stayed at the Sarova Panafric recently. While this is an older hotel, the room was just perfect for my needs. I liked the way the hotel group goes to great pains to ensure all the creature comforts are available to their guests. The breakfast is amazing and very fresh and tasty. Superb service from all the staff in the... More 

Helpful?
Thank Jerry L
General M, General Manager at Sarova Panafric, responded to this review

Dear Jerry, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable and it’s great to note that you only have a good... More 

Dar es Salaam, Tanzania
1 review
4 of 5 stars Reviewed April 10, 2014

Just finished up 4 nights at the Panafric. My wife was sick and we traveled from another country to go to the hospital for several days in a row. 15 min walk/5 min cab ride. Room was well appointed, albeit tight on space. The low point was that the bed and pillows are ridiculously firm. On the plus side, all... More 

Helpful?
Thank Brian L
General M, General Manager at Sarova Panafric, responded to this review

Dear Brian, Thank you very much for sharing your great experience at Sarova Panafric. I am glad that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding and it’s great to note that you found... More 

New York City, New York
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 3, 2014

i dined, slumbered, and spad! all was wow! nothing less! keep up the good work and ambiance, the serenity mimicries the one of mara national park, birds noise only! congratulations team...see you again soon! Siele

Helpful?
Thank director059
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that we provided a great place for you to dine, slumber, and spad! As it should be. Our friendly and helpful staff strive to provide warm, welcoming, high... More 

Mombasa, Kenya
1 review
4 of 5 stars Reviewed March 31, 2014

The hotel has beautiful landscape and outdoors. And clean, It is convenient in its proximity to the busy Nairobi CBD yet once you get in the chaos of this very busy town is forgotten. But what stuck for me was the pleasant people who served and helped while I was staying there, it is true what they say you may... More 

Helpful?
Thank Vickie_Mbuya
General M, General Manager at Sarova Panafric, responded to this review

Dear Vickie, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you found our hotel landscape beautiful, clean and conveniently located. I'm also excited to note that you found our staff very accommodating and that they made you... More 

Kochi (Cochin), India
Level Contributor
160 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed March 25, 2014

hotel is a bit aged, so is furniture. other than that i though it was a great hotel. staff very accommodating and helpful we were met at the airport on arrival and they managed all land transfer, all punctual and good. flame tree restaurant is great good food and great service.

Helpful?
Thank mjacob007
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you found our staff very accommodating and helpful and the restaurant great with good food and great service. Our friendly and helpful staff strive to provide warm,... More 

Frankston, Victoria, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 25, 2014

Staff were incredibly friendly and helpful, room was large and bed was comfortable. Everything was spotlessly clean. We loved it here and would be back in a heart beat, brilliant views of the city through the huge windows. Really well placed a 5 minute walk into the heart of Nairobi and the staff were always happy to give you directions... More 

Helpful?
1 Thank Beth Y
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Beth, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you found our staff friendly and helpful and the breakfast selection amazing. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $139 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#10 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi
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