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Sarova Panafric

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#18 of 161 Hotels in Nairobi
Certificate of Excellence
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Sarova Panafric
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709 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Johannesburg, South Africa
Reviewed May 24, 2014

From the very 1st Karibu (welcome in kiSwahili) we were made to feel at home with considerate service above my expectation. A welcoming apple&ginger drink, followed by welcoming fruit basket in the room, followed by some sweet treats were all unexpected extras. (this may be due to our conference having 60 delegates stay at the hotel). Beautiful fresh flowers, changed...

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Helpful?
Thank CorneCarolanAABS
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us and found our staff excellent and without exception, you found everyone friendly. We definitely look forward to hosting you again.. Next time...

Dubai, Dubai, United Arab Emirates
Reviewed May 23, 2014

Recently we have started traveling to African countries and Sarova Panafrica has become a choice for stay. very good hotel, very friendly staff and location wise everything is near by. Pro : would recommend to business travelers. quite impressed that none of staff asked for any kind of tip. always greeted with smile and made things simple. Cons: Hotel said...

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Helpful?
Thank madeelkhan81
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your great experience at Sarova Panafric. It is great that you selected Sarova Panafric. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. Your concerns on the Halal certification has been noted with concern and is being looked into and...

Bath, United Kingdom
Reviewed May 21, 2014

From the moment I booked to my departure - just stunning. On arrival, a warm welcome from Benson and crew at the check-in desk with Catherine and Linda also really standing out as wonderful hosts. The room was perfect and Linda and her colleagues kept it spotless throughout. When the TV went on the blip post a second long power...

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Helpful?
Thank Bambino145
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable and it’s great to note that you only have a good...

Wollongong, Australia
Reviewed May 18, 2014

Stayed here with a friend for two nights in January 2014 encounter to climbing Kilimanjaro. Much better than the "budget" hotel booked by our agent. Excellent room with everything one would expect in a four star hotel. Dinner at Flametree was outstanding. Great choice of food and great red wines. Check wines prices though as I miscalculated the exchange rate...

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Helpful?
Thank Eddie O
General M, General Manager at Sarova Panafric, responded to this review

Dear Eddie, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you found our hotel wonderful and that we are now your choice of hotel! I'm elated to read that you found the food wine list exceptional. Our friendly and helpful staff strive...

australia
Reviewed May 13, 2014

We were welcomed to the hotel with many smiles. The staff are extremely friendly. Unfortunately had issues with our online booking however the manager Patrick rectified the situation - thanks Patrick. Room was pleasant with a balcony and a view looking back into the city. Beds weren't to our liking being very hard but everyone has different tastes, this may...

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1Thank Kylie C
General M, General Manager at Sarova Panafric, responded to this review

Dear Kylie, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad that you enjoyed your stay! I'm elated to read that you found the food and wine list exceptional. Our friendly and helpful staff strive to make your stay with us...

Nairobi, Kenya
Reviewed May 9, 2014

Great experience. Right next to the road yet very quiet. Very friendly staff and room standards were high compared to the last time I was there. It is evident they are working hard to raise the standards of the hotel. The food had a good variety. Well done Sarova!

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Helpful?
Thank 521Zippy
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad that you enjoyed your stay. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. We definitely look forward to hosting you again. Thank you for...

Eldoret, Kenya
Reviewed May 9, 2014

I stayed in this hotel for 4 days in April 2014. The room was excellent, the restaurant had a good ambience and the food was very good. Friendly & hospitable staff. Good location with hardly any noise despite the busy Valley Road. Great atmosphere, comfortable accommodation!

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Helpful?
Thank WSaula
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us and found our staff excellent and without exception, you found everyone welcoming. Thank you for your recommendation and we appreciate each word. We look forward to...

Nairobi, Kenya
Reviewed May 4, 2014

I chose the Hotel for a conference for our organisation that is based in Brussels. The airport reception blew them off, thy really appreciated the welcome with a refreshing towel and cool water, and the good transfer cars. For the first time in 4 years there were no complaints The Hotel is very clean and great. The staff are very...

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1Thank Ati J
General M, General Manager at Sarova Panafric, responded to this review

Dear, Ati Thank you very much for sharing your great experience at Sarova Panafric. I am happy that you selected Sarova Panafric and I am glad to read that you found our hotel wonderful! I'm elated to read that the airport receptions was appreciated by you and your team. Our friendly and helpful staff strive to provide warm, welcoming, high...

Staines, United Kingdom
Reviewed May 4, 2014

Nice room, if a little dated. Staff were friendly and helpful. Restaurant and bar had a good ambience and the food was very good. There was a live singer and band one night. The breakfast was good quality and varied. The location was good: near, but not in, the downtown business district. No noise problem, despite the busy main road...

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Helpful?
Thank Jim P
General M, General Manager at Sarova Panafric, responded to this review

Dear Jim, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am pleased to read that you enjoyed the food and entertainment . Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. We definitely look forward...

Nairobi, Kenya
Reviewed April 30, 2014

The Sarova Panafric is a hotel that is easy fir your pocket. Average in most but comfortable and accommodating in many respects. Its mostly used for conferences and workshops therefore brace yourself for crowded meals at the pool side, The flame tree, though is fairly good especially in the evenings. It's close to the CBD but a walk there is...

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Helpful?
Thank Kim K
General M, General Manager at Sarova Panafric, responded to this review

Dear Kim, Thank you very much for sharing your experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad that you enjoyed your stay with us! I am glad that you had a chance to dine at our flagship Flame Tree restaurant, which is usually where guests are seated if the pool bar restaurant is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $139 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarova Panafric 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Business Hotel in Nairobi
#12 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#18 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Sarova Panafric staff and other travelers.
8 questions
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Questions? Get answers from Sarova Panafric staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors offer better views”
 of 5 bubbles alexf120, Oct 16, 2016 | Read review
“Rooms with swimming pool vieware quieter.”
 of 5 bubbles Blanka_Novakova, Sep 15, 2016 | Read review
“Choose the upgraded rooms, # x22 to x33 on each floor, for an interior, locked hallway”
 of 5 bubbles CoryT412, Aug 6, 2016 | Read review
“Try to get a room upper floor not far from lift.”
 of 5 bubbles nagibtajdin, Jul 28, 2016 | Read review
“Asked for king or queen size bed.higher floors have nice views”
 of 5 bubbles angelgreene, Jul 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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