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Sarova Panafric

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#14 of 156 Hotels in Nairobi
Certificate of Excellence
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683 Reviews from our TripAdvisor Community

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Showing 612: English reviews
australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 13, 2014

We were welcomed to the hotel with many smiles. The staff are extremely friendly. Unfortunately had issues with our online booking however the manager Patrick rectified the situation - thanks Patrick. Room was pleasant with a balcony and a view looking back into the city. Beds weren't to our liking being very hard but everyone has different tastes, this may... More 

Helpful?
1 Thank Kylie C
General M, General Manager at Sarova Panafric, responded to this review

Dear Kylie, Thank you very much for sharing your great experience at Sarova Panafric. We do appreciate your feedback. It's great that you selected Sarova Panafric and I am glad that you enjoyed your stay! I'm elated to read that you found the food and wine list exceptional. Our friendly and helpful staff strive to make your stay with us... More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed May 9, 2014

Great experience. Right next to the road yet very quiet. Very friendly staff and room standards were high compared to the last time I was there. It is evident they are working hard to raise the standards of the hotel. The food had a good variety. Well done Sarova!

Helpful?
Thank 521Zippy
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad that you enjoyed your stay. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. We definitely look forward to hosting you again. Thank you for... More 

Eldoret, Kenya
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 9, 2014

I stayed in this hotel for 4 days in April 2014. The room was excellent, the restaurant had a good ambience and the food was very good. Friendly & hospitable staff. Good location with hardly any noise despite the busy Valley Road. Great atmosphere, comfortable accommodation!

Helpful?
Thank WSaula
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us and found our staff excellent and without exception, you found everyone welcoming. Thank you for your recommendation and we appreciate each word. We look forward to... More 

Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

I chose the Hotel for a conference for our organisation that is based in Brussels. The airport reception blew them off, thy really appreciated the welcome with a refreshing towel and cool water, and the good transfer cars. For the first time in 4 years there were no complaints The Hotel is very clean and great. The staff are very... More 

Helpful?
1 Thank Ati J
General M, General Manager at Sarova Panafric, responded to this review

Dear, Ati Thank you very much for sharing your great experience at Sarova Panafric. I am happy that you selected Sarova Panafric and I am glad to read that you found our hotel wonderful! I'm elated to read that the airport receptions was appreciated by you and your team. Our friendly and helpful staff strive to provide warm, welcoming, high... More 

Staines, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2014

Nice room, if a little dated. Staff were friendly and helpful. Restaurant and bar had a good ambience and the food was very good. There was a live singer and band one night. The breakfast was good quality and varied. The location was good: near, but not in, the downtown business district. No noise problem, despite the busy main road... More 

Helpful?
Thank Jim P
General M, General Manager at Sarova Panafric, responded to this review

Dear Jim, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am pleased to read that you enjoyed the food and entertainment . Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. We definitely look forward... More 

Nairobi, Kenya
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 30, 2014

The Sarova Panafric is a hotel that is easy fir your pocket. Average in most but comfortable and accommodating in many respects. Its mostly used for conferences and workshops therefore brace yourself for crowded meals at the pool side, The flame tree, though is fairly good especially in the evenings. It's close to the CBD but a walk there is... More 

Helpful?
Thank Kim K
General M, General Manager at Sarova Panafric, responded to this review

Dear Kim, Thank you very much for sharing your experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad that you enjoyed your stay with us! I am glad that you had a chance to dine at our flagship Flame Tree restaurant, which is usually where guests are seated if the pool bar restaurant is... More 

Denver, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

I have stayed at this hotel many times during my transits through Nairobi. Their food is fantastic and they really do make you feel at home. The staff are all entirely very nice and they will do their very very best to ensure that you have a 100% satisfaction. I really love this place. It appears a lot of people... More 

Helpful?
Thank Tony_T_1234
General M, General Manager at Sarova Panafric, responded to this review

Dear Tony, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you found our hotel fantastic. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always, and making your stay with us great. We definitely look forward to hosting... More 

Southampton, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed here for two nights, one before and then one after our safari, it was included as part of a Safari package. We really liked the hotel, the service was excellent, the staff were friendly and the food was good. We especially enjoyed the lovely breakfast on the terrace. It is an easy walk to Uhuru gardens and the... More 

Helpful?
Thank David C
General M, General Manager at Sarova Panafric, responded to this review

Dear David, Thank you very much for sharing your great experience at Sarova Panafric. It is great that you selected Sarova Panafric and I am glad to read that you enjoyed your stay with us. We are wholly committed to serve our guests exceptionally and ensure that their stay is enjoyable and they will be elated to hear such feedback.... More 

Oslo, Norway
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2014

I came here to spend my easter holiday this year together with my daughter and some friends, I wanted to celebrate my 60 years birthday and came down here. The food here is excellent and of a very good quality as well. The rooms clean and tidy and a very good a staff. They took care of us and we... More 

Helpful?
Thank Jorunn K
General M, General Manager at Sarova Panafric, responded to this review

Dear Jorunn, Thank you very much for sharing your great experience at Sarova Panafric. It's great that you selected Sarova Panafric and I am glad to read that you found our hotel wonderful and that we are now your choice of hotel! I'm elated that you chose to spend your 60th birthday with us and our sister company Sarova Lion... More 

Pretoria, South Africa
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 16, 2014

A very average hotel with good friendly service. The restaurant is OK and the food is fine. The pricing in this hotel is much more affordable that any other hotel in the city. There are definitely more "Up Market" hotels in Nairobi but does not justify the difference in price. What you get here is really good value for money.

Helpful?
Thank Marius L
General M, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric. I am happy that you selected Sarova Panafric as your preferred hotel in Nairobi and that you enjoyed your stay with us. I am glad to read that you found our pricing affordable and also appreciated the fact that we maintain our high standards that we have come to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $133 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#10 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi
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