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Sarova Panafric

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#14 of 156 Hotels in Nairobi
Certificate of Excellence
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683 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Dehiwala, null, Sri Lanka
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The location is excellent The facilities for business meetings are good. Business centre is very efficient Wifi very good and all free. Excellent breakfast Room service menu very good and efficient Rooms and public areas very clean. Staff very helpful. Security excellent

Helpful?
Thank Jayantha P
Sydney
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here at the beginning and end of a safari trip. The staff were extremely friendly and helpful, however the hotel itself needs some work. The rooms are very basic for the price, they are really motel standard but are clean and reasonably well presented. We had no hot water on our first night there, which, having traveled 24... More 

Helpful?
Thank Victoriaonholidays
Nairobi Region, Kenya
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Enjoyed everything about it from the service, cleanliness and comfortability and also the soft music. Definitely a second visit is a must. Waiters are very pleasant,fast and eager to assist where need be. Keep it up. The location is also a plus. Very convenient.

Helpful?
Thank Wawira K
Rancho Santa Margarita, California, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I brought of a group of 12 to this hotel and we had an excellent experience. The lobby area is small, but cozy. The poolside restaurant was a nice change of pace, but the main one also has outdoor seating I used several times. The staff was extremely accomodating. The upgraded rooms (x22 - x33 on each floor) have the... More 

Helpful?
Thank Cory T
Milwaukee
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed a few nights here end of May. There is good security, go through one security point, then at entrance there is a metal detector as well as they scan your bags. At night there is a security person posted on each floor near the elevators. The staff was friendly, I would like to especially mention Benson in the lobby,... More 

Helpful?
Thank kimw
Montreal, Canada
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been again and again to this hotel. One of the safest in Nairobi where safety is a real issue. There is a guard on each floor. The hotel has ministers and high level ranking government visitors regularly. Their full breakfast is unbeatable by any standard. I mean you don't need lunch once you have had your breakfast ;-)... More 

Helpful?
1 Thank nagibtajdin
Nairobi, Kenya
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 24, 2016

A great hotel for check in and enjoy your stay in Nairobi.I really like the restaurant and the WIFI though with a log in details is nice and working for all your online business.The rooms aree mostly sound proof.The only failure is the washrooms at the reception are placed vry high up for most people to be comfortable.My clients have... More 

Helpful?
Thank Wachira44
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 16, 2016 via mobile

Was here with a group on business , the rooms were old, they had some silly house rules of being charged if you have a friend over past 10 , the hotel didn't meet my personal standard and too make things worse noticed two cockroaches on the counter on the lobby bar while being served . Totally disgusting!

Helpful?
Thank Lani A
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Lani, Thank you for your feedback on your experiences while you stayed in our hotel. We want to assure you that we appreciate all feedback whether good or bad, because we believe that it is the surest way of knowing how our customers really feel about our hotel and our service delivery. It is regrettable that you did not... More 

Half Moon Bay, California
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 14, 2016

We only spent one night at this hotel, before catching a flight out of Nairobi. The hotel was beautiful. The rooms were clean and excellent. The restaurant and bar were great, and the staff, from top to bottom were exceptional. A very nice stay.

Helpful?
Thank JJFHMB
caribbean
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2016

The staff was exceptional in service and made you feel at home.The room 24 hours service was good. The check in checkout system is quite efficient .the staff was very helpful. The room was spacious nicely decorated and clean and the bed was comfortable.Its about 10-20 minutes to the city centre. the gym is good and a quiet walk about... More 

Helpful?
Thank angelgreene
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $133 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#10 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi
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