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Sarova Panafric

#14 of 156 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
Hotel amenities
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Sarova Panafric
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673 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Half Moon Bay, California
Level Contributor
125 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We only spent one night at this hotel, before catching a flight out of Nairobi. The hotel was beautiful. The rooms were clean and excellent. The restaurant and bar were great, and the staff, from top to bottom were exceptional. A very nice stay.

Helpful?
Thank JJFHMB
caribbean
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff was exceptional in service and made you feel at home.The room 24 hours service was good. The check in checkout system is quite efficient .the staff was very helpful. The room was spacious nicely decorated and clean and the bed was comfortable.Its about 10-20 minutes to the city centre. the gym is good and a quiet walk about... More 

Helpful?
Thank angelgreene
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had the best experience here! The staff are so friendly, helpful and will try to help you with anything you may ask of or need. My room was very comfortable and clean and had a fantastic view of the CBD which gives a wonderful sunset/sunrise view. The Flame Tree restaurant was fantastic! The service is spot on and the... More 

Helpful?
Thank catrionawear
Level Contributor
177 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed for two weeks while working in Nairobi and I would be the first to admit that two sweets in a hotel is very different than a couple of nights, but I ate my way through the most of the menu and used most of the amenities.......so: It's very central and the hotel security is good and not too... More 

Helpful?
Thank Gavin J
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Gavin, Thank you very much for your detailed feedback on your stay at our hotel. It is no doubt, well informed owing to your long stay with us. We are happy that you experienced many positive areas and are also appreciative of the several areas you pointed out, that need some attention. We particularly note those that are tired... More 

Delhi, Louisiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good hotel with great food. The staff were very friendly and helpful. The only negative thing was the wifi in my room did not work. Though the wifi in the. Inference room was good it did not work in th room. I had to keep coming down to get it sorted and the it would go off again.

Helpful?
Thank Blessikumar
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Blessikumar, Thank you for sharing your feedback on your stay with us and I am glad to note that you had a pleasant experience. We appreciate your positive comments on the food and friendliness of the staff as this is very encouraging. We have also taken note of your concern on the strength of the Wi-Fi in your room... More 

Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

It is a very good hotel, well located and with a great service. It warm and welcoming. Would recommended it. Has a great breakfast service and a very good gym and swimming pool area. Has WiFi and very comfortable room, something very interesting that I've noticed is that they are very sensitive to feedback and do all the effort to... More 

Helpful?
Thank Eric A
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Eric, Thank you for your feedback on your stay at Sarova Panafric. We value our customers’ feedback as they are the reason for our business. Without their input, we would never know if we are improving or otherwise. We assure you that you are our valued customer and your satisfaction with our services is our pride. We look forward... More 

Cairo, Egypt
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

On the scale of high-end accommodation and considering that hotels and hospitality in Nairobi is actually quite expensive, this hotel is excellent and not overpriced (also for conference facilities). There is a lingering sense of historical significance in the place, the open spaces are very nice against the backdrop of the plain, African-modernist architecture; the pool is actually quite large... More 

Helpful?
Thank KarimENN
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr. Karim, Thank you for your feedback. We are happy that you enjoyed your stay with us and found the hotel interesting, especially the historical significance, art and facilities. We have taken note of the Pool bar area as a sitting place and have actually included it as a highlight for our future development area. We look forward to... More 

Greater Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

Service is good, there is always somebody to help, even if you need help with where to go and using a cab, breakfast is excellent there is a large selection and the pastries are very good, rooms are bit dated.

Review collected in partnership with Amoma.com

Helpful?
Thank F3434LXpeters
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear F3434LXpeters, Thank you for sharing your feedback with us. We are very happy that you enjoyed your stay. Thank you for your great observation; we are deeply encouraged. We are very much committed to offering excellent services to our guests and ensure that their stay with us is indeed memorable. The hotel has a rich history that dates back... More 

Sandton, South Africa
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a speaker at the 2nd Green Tourism Summit organised by the Sustainable Travel and Tourism Agenda and stayed here for 3 days. I needed a quiet, clean room with good WiFi because I had to work from the hotel... "An office with a bed". The staff are incredibly attentive, without being intrusive and helpful at every opportunity. As... More 

Helpful?
Thank Lorraine J
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Lorraine, Thank you very much for sharing your feedback with us on your experience of your stay at Sarova Panafric. It was an honor to host you. We assure you that we value our customers’ feedback and yours was without a doubt, invaluable. With your kind of experience in ‘Green Living’, we are certain that your feedback based on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 30486 - 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $144 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#10 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi
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