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LAICO Regency Hotel

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LAICO Regency Hotel
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200 Reviews from our TripAdvisor Community

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There are newer reviews for LAICO Regency Hotel
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Showing 173: English reviews
Banjul
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed September 21, 2013

I found myself staying overnight in Nairobi due to a missed flight connection and I accepted the recommendation of a member of the airline staff and came to the Laico Regency. From beginning to end the experience was first class. The welcome and check-in procedure was efficient friendly and courteous. The hotel itself is very splendid, built around a huge... More 

Helpful?
Thank Robert H
Nairobi, Nairobi, Kenya
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 7, 2013

Rooms are quite spacious, Restaurant serves delicious foods (especially indian's meals). what I liked much there was the heated swimming pool. Considering their current state, the bath rooms need serious renovation. Located in centre of nairobi, It's a ideal hotel for a business stay in Nairobi.

Helpful?
Thank ektel
West Sussex UK
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 21, 2013

Due to our aircraft being delayed kenya airways where able to put us up over night here at the Laico. I must say that I was glad that it was only one night. Yes it was at short notice etc but credit where its due the check in staff and resturant staff did do an admirable job. the room however... More 

Helpful?
Thank LatravelWestSussexUK
Murage, General Manager at LAICO Regency Hotel, responded to this review

Dear Latravelwestsussexuk, Thank you for sharing your feedback during your stay with us and we are grateful. Am glad that the check in and restaurant staff did a great job in ensuring that you were sorted out despite it being short notice. Our staff are always there to help you out and make your stay a memorable one. Point to... More 

Travelers are raving about these Nairobi hotels

Pakistan
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 27, 2013

Location of the hotel is good because its in the central area and very close to most shops. i was there for a conference so enjoyed it and went smoothly....dint like the food and breakfast very much though. ok place

Helpful?
Thank taniaimran
Murage, General Manager at LAICO Regency Hotel, responded to this review

Dear Taniaimran, Thank you for sharing your feedback on your recent stay at Laico Regency Nairobi; it was our pleasure to host you. We are pleased that you enjoyed our central location, giving you direct and quick access to most shops. Noted as well is that you enjoyed our conferencing facilities and that it was well synchronized and run smoothly.... More 

Almaty, Kazakhstan
Level Contributor
11 reviews
3 of 5 stars Reviewed June 24, 2013

Was there for 10 days on a business trip, the rooms are spacious and clean, the bathrooms need refreshment, overall a good hotel. The restaurants are ok, nothing special to say. Service is very good and as helpful as can be. Always welcoming and with a smile. If you are in Nairobi for business this hotel is well located and... More 

Helpful?
Thank ThierryC2962
Murage, General Manager at LAICO Regency Hotel, responded to this review

Dear ThierryC2962, Thank you for taking the time to share your valuable feedback with us; it was our pleasure to host you. We appreciate your positive comments on the hotel location for any business traveler and that our spacious and clean rooms met your expectations. We are delighted that you experienced our professionalism in service delivery, with the team always... More 

Johannesburg, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2013

I would highly recommend anyone seriously looks to stay at another hotel in Nairobi. One had to wait for hot water in the room,. it felt like their was a helicopter in the bedroom with the air conditioning and the service was atrocious. On multiple occasions coffee ordered never turned up !! We ordered a hotel car to pick us... More 

Helpful?
1 Thank Nick175863
Murage, General Manager at LAICO Regency Hotel, responded to this review

Dear Nick175863, Thank you for taking the time to share your valuable feedback with us. We have noted the areas in which we did not meet your expectations during this stay and have taken measures to prevent a repeat. Plans are already underway to upgrade the facility and processes have also been put in place to improve on our service... More 

Torino
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 3, 2013

Good conference facilities with very nice and efficient service. The gym is good, even if perhaps a bit small. The room spacious, clean, all amenities you expect for the category. Very good breakfast, lunch buffet with yummy desert. Really, the only thing is the very slow internet wifi. All the rest is global 4-5* standard in my view.

Helpful?
Thank Claudia O
Murage, General Manager at LAICO Regency Hotel, responded to this review

Dear Claudia O, Thank you for taking the time to share your feedback on your stay with us. We are pleased to note that we exceeded your expectations in our product and service delivery. We appreciate your positive comments on our spacious and clean rooms, with good conferencing facilities. We have noted as well that you enjoyed our sumptuous breakfast... More 

NAIROB
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 18, 2013

Location of the hotel is good because its in the central area and not too noisy. The hotel is now old and needs to be renovated ...especially now with all the new options in the city. The room has all amenities we needed. Food was good , we enjoyed the themed buffets and also ate at their Italian restaurant ,... More 

Helpful?
Thank MsMaa
Murage, General Manager at LAICO Regency Hotel, responded to this review

Dear MsMaa, Thank you for taking the time to sure your feedback on your stay with us. We are pleased that our central and quiet location worked to your advantage, as well as our fast WI-FI connection. Noted is your feedback on the need to improve the facility, and I am glad to say that plans are underway to upgrade... More 

Nairobi, Kenya
Level Contributor
4 reviews
2 of 5 stars Reviewed May 7, 2013

Not much to say but the hotel needs renovation badly. Can use for the middle level managers but not for executives. Sorry for this but the investor needs to pump in money. The staff are good and friendly but the only problem is the with investor and the GM since he needs to drive the hotel towards being renovated. Lunch... More 

Helpful?
Thank emulievi
LaicoRegency, General Manager at LAICO Regency Hotel, responded to this review

Dear emulievi, Thank you for sharing your feedback with us and the opportunity to sample our property. We are glad that you enjoyed the service from the staff and the lunch. We noted that we did not meet your expectations as far as the breakfast provided and we have now made several positive improvements. We have noted the areas of... More 

Jevnaker, Norway
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 23, 2013

I enjoyed an excellent lunch at this beautiful hotel with a very kind and friendly staff! The variation and the quality of the food was wonderful.The hotel is situated very near the centre of Nairobi and near the Village Market. It is very special that the rooms are situated around the centre where the restaurant is. You can see the... More 

Helpful?
Thank Ynez W
LaicoRegency, General Manager at LAICO Regency Hotel, responded to this review

Dear Ynez W, Thank you for sharing your feedback on your experience at LAICO Regency Nairobi. We are delighted that all our services exceeded your expectations. We are thrilled that you enjoyed the variation and quality of food available in our restaurants and great service from our staff. Also noted is that our proximity to the Nairobi Central Business District... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Nairobi and to the LAICO Regency Hotel, offering quality hotel accommodation as well as inspiring conference facilities in Nairobi, Kenya. LAICO Regency is considered among the best Nairobi leisure and business hotels.Perfectly suited for today's traveller, LAICO Regency offers quality service, to ensure guests' comfort at all times within a warm and welcoming atmosphere. ... more   less 

Additional Information about LAICO Regency Hotel

Address: Uhuru Highway | City, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $182 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — LAICO Regency Hotel 5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, HotelTravel.com, Odigeo, Travelocity, Fastbooking and TripOnline SA so you can book your LAICO Regency Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regency Hotel Nairobi
Grand Regency Hotel Nairobi
Regency Hotel Laico
Hotel Style:
#5 Casino Hotel in Nairobi
#25 Spa Hotel in Nairobi
#33 Luxury Hotel in Nairobi
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