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Corner of Kenyatta Avenue and Kimathi Street PO Box 30680, Nairobi 00100 Kenya
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Traveler (636)
Dining (84)
Pool & Beach (36)
Certificate of Excellence

About

#21 of 267 hotels in Nairobi
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Service
Value
Certificate of Excellence
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Valet parking
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
1,513Reviews16Q+A100Room tips
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Popular mentions
zalishariff wrote a review Mar 2020
Karachi, Pakistan140 contributions28 helpful votes
Sarova Stanley hotel has a good location, in the middle of downtown and a short car ride from sights such as the Nairobi National Museum and others. It is a comfortable hotel and the food is good. I reached the hotel to check in a day earlier than my booking made through Agoda. So reception asked me to cancel my booking through Agoda and make a fresh booking. I cancelled the booking by going online there and then, but was unable to make a fresh booking through Agoda for some reason. So I just took a room for the night directly with the hotel and paid with my credit card. But even though I received Agoda’s cancellation confirmation by email, the hotel did not refund me through Agoda for the cancellation, even though I did take a room with them directly for that night. This was sad and obviously if I am in Nairobi again I will give a second thought about staying here again, even though as I said, my one night stay was quite comfortable otherwise.
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Date of stay: March 2020
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Rucben wrote a review Mar 2020
1 contribution
My experience was less than great. For being a "5-star" hotel I expected it to be nice, but it wasn't. My room had one set of useable outlets and they didn't work, so maintenance had to fix them. My phone didn't work so maintenance had to fix it, and it was still hardly able to hear on it. The AC went out in my room so once again maintenance had to come fix it. The room was not modern nor luxurious, it was in bad need of an updated, I had a conference room reserved from 9-5 each day for meetings and the first day I didn't start using it until noon. When I arrived at noon nothing was ready, even though it was supposed to be ready by 9:00. They got everything ready but were in no hurry to do so, even though they were already several hours behind. Nothing had a sense of urgency and that was frustrating considering it was not a cheap place. I had decent hopes for this stay because I love historic hotels, and absolutely none of them were met. I had some friends in Nairobi come and visit me and they tried to prevent my black friend from coming to my room, insisting that I had to come downstairs and vouch for them even though they called me to confirm they could let him in. They said this was standard procedure until I told them that a white friend had visited the day before and they didn't even ask him a single question, they let him come right in and take the elevator up to my room. I detest racist behavior and expected better of a 5-star place. All around this place was a total letdown.
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Date of stay: March 2020
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Trip type: Traveled on business
Room Tip: Go elsewhere
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olafjsy wrote a review Mar 2020
14 contributions
This is a hotel with a lot of history. I loved reading about the history and the people who stayed there. We stayed overnight before returning to the UK. We got the room at a very low rate because of demand being so low because of the coronavirus and so many people not travelling. I am normally not a 5 star hotel person. I prefer, medium, clean and basic hotels (just my preference). But, I have to say, the staff were so lovely. In fact, the staff made the place. Yes, the hotel is well located, is clean, has lots of services and all that but...it IS the staff that was the highlight. So friendly, so helpful, so kind ....really it was great. Because of the virus issues the pool was closed and so was the gym. Also, because of how quiet it was only one restaurant was open. It was a shame really because I would have loved to have tried the Thai Restaurant...apparently it is excellent. But at least we got to eat at the Thorn Tree Cafe. The Tilapia pili pili I had was lovely.
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Date of stay: March 2020
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Harry G wrote a review Mar 2020
Nairobi, Kenya20 contributions7 helpful votes
I have stayed here several times, I insist that it is easy to get things right on occasion, at Sarova Stanley they really do maintain the standard, the quality of this hotel is hard to find in Kenya, the staff are absolutely fantastic all the time, every time. The exchange bar is of the highest quality, yes its a little more expensive than some places, but if you require a 1st class service then you will clearly see where that extra few shillings is going. If you have a love for Thai food, then you are in for a treat, the restaurant is authentic and will will be offered a complimentary head and neck massage as you are waiting for your meal to be prepared. Security - given the perceived threat Have to say that the security team here are on top of their game, the chief security officer is a solid leader with vast experience in the industry, I always feel very safe at this hotel.
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Date of stay: March 2020
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Trip type: Traveled on business
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David S wrote a review Mar 2020
Morgantown, West Virginia40 contributions17 helpful votes
I visited Nairobi numerous times, had dinner at The Stanley but had never stayed there. I was pleasantly surprised by the service, the facilities, and the quality and cleanliness of the hotel in general. The Breakfasts were superb, The lounge is elegant and comfortable. The Spa and Fitness Center were excellent, and the WiFi was strong throughout the hotel. I'll be returning.
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Date of stay: March 2020
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PRICE RANGE
$113 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sarova stanley hotel nairobi, sarova stanley nairobi
LOCATION
KenyaNairobiNairobi Central Business District
NUMBER OF ROOMS
214
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Frequently Asked Questions about Sarova Stanley
Which popular attractions are close to Sarova Stanley?
Nearby attractions include National Archives (0.2 miles), American Embassy Memorial Garden (0.2 miles), and Jamia Mosque (0.1 miles).
What are some of the property amenities at Sarova Stanley?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sarova Stanley?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sarova Stanley?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sarova Stanley?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sarova Stanley?
Conveniently located restaurants include Thai Chi Restaurant - The Stanley Hotel, Thorn Tree Cafe, and K'Osewe Ranalo Foods.
Are there opportunities to exercise at Sarova Stanley?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Sarova Stanley have an airport shuttle?
Yes, Sarova Stanley offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sarova Stanley located near the city center?
Yes, it is 0.6 miles away from the center of Nairobi.
Are any cleaning services offered at Sarova Stanley?
Yes, dry cleaning and laundry service are offered to guests.
Does Sarova Stanley offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.