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Sarova Stanley

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Sarova Stanley
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1,015 Reviews from our TripAdvisor Community

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Showing 901: English reviews
Cape Town, South Africa
Level Contributor
7 reviews
4 hotel reviews
Reviewed yesterday NEW

At around three times the cost of a budget hotel this is not overly expensive. For that you get an extremely clean and luxurious room in a old-school setting. For foodies there is a choice of three restaurants to choose from, and for the more budget conscious cheaper options abound on the nearby streets. From a facilities point of view,... More 

Helpful?
Thank DavidGwynneEvans
San Francisco, California
Level Contributor
166 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 days ago NEW via mobile

My wife and I visited Nairobi and stayed in the Stanley Sarova and we were so impressed. It is a beautiful hotel and the staff are so friendly and accommodating. They are quick to help with requests and very helpful with questions and service. I'm not usually a fan of buffet style food, however the buffet on the 5th floor... More 

Helpful?
Thank Sy N
Nairobi
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

My best friend and i decided to have dinner here during pizza festival. Once we got there, we had a starter, mushroom soup then had pizzas for main course. It was delicious and the staff were great too. The prices on the menu are exclusive of tax, don't be shocked if the bill comes a little higher than expected

Helpful?
Thank Judy K
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

The hotel has a kind of old charme. The staff is a bit complicated and slow, but friendly. The restaurant at the grondfloor is nice, the Thai restaurant is very good. The rooms are a bit small, but ok. A refurbishing would help improving.

Helpful?
1 Thank U. G
Wollongong, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

This hotel is centrally located in Nairobi CBD. It's well priced, compared to many of the alternative offerings and is clean and comfortable. The service was also very good and, if you're interested in the history of the colonial era in Kenya, this hotel has quite a story. Having said that, it's an old hotel and it's age is showing.... More 

Helpful?
Thank Pesas4
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for making us your preferred hospitality partner during your recent visit to Nairobi. We also appreciate the time taken to share your experience with us. Your feedback is important to us. It allows us to know areas that need our additional attention, and require review, as well... More 

1 review
Reviewed 1 week ago via mobile

Sarova Stanley was our base in Nairobi during a busy couple of weeks jetting around East Africa, and it was always a great place to return to. The rooms are clean and comfortable, the mahogany decor feels quite grand, and the bars/restaurants are atmospheric (if a touch pricey). The staff were all incredibly welcoming and helpful (particularly resident comedian Dominic... More 

Helpful?
Thank Marc H
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley. We are honored that you choose us as your your preferred hospitality partner and your base of operation during your recent time in East Africa. We are pleased to also see that you connected with the heritage aspect of the hotel. Of importance to us is to learn... More 

Bergen, Norway
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

Very stylish, classic and historical hotel with nice restaurants, - particularly I enjoyed the Italian one with very good breakfasts. The swimming polo was nicely temperatur and situation outdoors by the bar.

Helpful?
Thank OddHelge2013
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Team, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your experience with us. We are glad to note that you enjoyed your stay with us. We look forward to hosting you again in the not distant future. More 

Las Vegas, Nevada
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

I took a weekend trip to Kenya and had friends that were staying here, so I also booked here. I enjoyed my stay and the staff was friendly and helpful. The room was nice and bigger than I expected. The shampoo/conditioner amenities provided were a bit hard to squeeze and made it difficult to get the product out to use.... More 

Helpful?
Thank ldjhns
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley hotel, and for the time taken to share your experience with us. Your feedback is important to us, as it highlights areas that we need to pay extra attention to in order to enhance our services as well as spotlights on areas that we need to retain. We... More 

Cincinnati, Ohio
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

We have only good things to say about the Stanley. I arrived and accidentally brought the wrong suitcase. At 2 am in the morning, the night manager helped calm me down, arrange transportation and an escort from the hotel to go back to the airport and retrieve my bag. The entire night staff were so supportive and what could have... More 

Helpful?
1 Thank ohdesi74
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley as well as for the time taken to share your experience with us. We are glad to note that once again our associates lived up to our service promise of, "Refreshing African Hospitality'. We have taken the liberty to share and acknowledge the efforts of all involved. Of... More 

Mumbai
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago via mobile

A very old hotel with old world charm. The staff was extremely helpful and courteous in keeping with the hotels reputation. The room was spacious and well maintained, with an eye to detail in retaining it's heritage. Our room overlooked a typical Nairobi street. We had dinner and breakfast at the thorn tree. A quaint cafe with inside and outdoor... More 

Helpful?
Thank AnontravellerMumbai
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley as well as your time taken to share your experience with us and ultimately for the vote of confidence in our services. We are glad to note that you interacted with our heritage character ranging from the spacious rooms to the view of the Nairobi streets and that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Exchange Bar
Exchange Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 

Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $131 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Travelocity, Priceline and Odigeo so you can book your Sarova Stanley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Hotel Style:
#2 Family Hotel in Nairobi
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Sarova Stanley staff and other travelers.
7 questions
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ca
ca
1 month ago
Bedfordshire
over a year ago

See all questions (7)

Questions? Get answers from Sarova Stanley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms are scarce and I'd recommend getting one far from the traffic - high up.”
 of 5 bubbles DavidGwynneEvans, yesterday | Read review
“Rooms to the street can get loud in the early morning”
 of 5 bubbles 774ug, 5 days ago | Read review
“Carpets do have dust not advisable for asthmatic travels”
 of 5 bubbles 728alexm, Oct 26, 2016 | Read review
“We experienced 3 rooms in our stays and they were all good. 7th floor and 2nd floors.”
 of 5 bubbles Margaret350, Oct 17, 2016 | Read review
“Higher floors have better city view”
 of 5 bubbles valdisa2015, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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