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Giraffe Manor

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650 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Anaheim, California
Reviewed February 16, 2016 via mobile

The experience of dining with the giraffes is certainly exceptional, but in our case our accommodation seriously detracted from our overall experience. The room was very small with a closet size bathroom with the smallest toilet I've seen in a hotel. The bed was very hard and the pillows very small. For two very weary travelers the poor nights sleep...

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2Thank Crikel
ManagementTSC, Manager at Giraffe Manor, responded to this review

Thank you so much for taking the time to write this review and for your feedback. We read and take note of all comments posted on here and are constantly striving to ensure that all of our guests have the very best possible guest experience while staying with us. We are so pleased to read that your time with the...

Frimley Green, United Kingdom
Reviewed February 14, 2016

Having seen the manor from the giraffe centre on previous visits I have always wanted to stay there and so for a 50th birthday treat my husband booked it. Positives - the food was very nice in the main but the room that we were in called Adele was disappointing. This was in the new part of the hotel which...

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5Thank bachic1410
ManagementTSC, Manager at Giraffe Manor, responded to this review

Thank you for your review and for your feedback, despite the fact that we are very disappointed that we failed to meet your expectations I am grateful that you took the time to write about your experience; it gives me and my team the opportunity to learn and ultimately improve our service and our product, for all our customers. We...

Hong Kong
Reviewed February 14, 2016

Was here for the giraffes! Without any doubts, the experience of interacting and dining with giraffes worth 100 marks. Tony and the hotel team also work with great efforts to accommodate everyone's requests & desires. Thumbs up! Also, the common areas and dining rooms are very well decorated with a strong colonial feel. The rooms are very well preserved, although...

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4Thank leeyikki
Alicante, Spain
Reviewed February 12, 2016

I cant thank Nik Mitchell and his team enough for a fantastic stay at Giraffe Manor a holiday to remember. Nik Mitchell was so helpful and so informative I feel I learnt a lot, thank you to everyone , Mrs. M. Wilkinson

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Thank Marianne18411
Reviewed February 11, 2016

For the majority of those interested in staying at Giraffe Manor, this is a splurge. I've been wanting to stay here for over three years and finally decided to go about it on my own and add on a 3 day safari with the collection - what ended up at close to a $3k+ holiday for my birthday solo. Having...

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12Thank Saavysnowbird
ManagementTSC, Marketing Manager at Giraffe Manor, responded to this review

Thank you so much for taking the time to write this review. We are always striving to improve our guest experience and value your feedback. We are incredibly sorry that your stay at Giraffe Manor fell short of your expectations. Looking into the issues that you raise above I would like to add to your comments. 1. All of our...

Nairobi, Kenya
Reviewed February 9, 2016

I had already being at the hotel enjoying just the high tea and it was such an experience e. But this time we stayed at the hotel. It is such an experience. Something different to other safari lodges. It is an addition. The food is correct, nothing astonishing. But the breakfast in the morning with the head of the jiraffes...

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Thank Jimenairobito
Phoenix, Arizona
Reviewed February 8, 2016

A wonderful educational experience about giraffes, ending with an opportunity to feed a giraffe nutritional pellets. The museum and the guide gives you information about the habitat of the giraffes, the different kinds of giraffes, and how the giraffes live. Many hand drawn pictures line the museum from grateful school children! Very educational and you feel like you are helping...

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Thank LindaCZ3976PH
Royal Tunbridge Wells, United Kingdom
Reviewed February 6, 2016

The experience of being able to feed the Giraffes and get up close is the attraction at this hotel which, for us, was the first two nights of a 17 day safari trip. It was a great start and great fun and recommended to anyone who likes animals, and giraffes in particular. Service was pretty good and food was fine...

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Thank ollie1952
Reviewed January 29, 2016 via mobile

Both ourselves and our 9yr old daughter had an amzaing time. Beautiful surroundings amazing animals and all round beauty. Hotel service food drinks all excellent. A def must visit for anyones bucket list

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2Thank 2015joanekeeley
Cold Lake, Canada
Reviewed January 28, 2016

We stayed at Giraffe Manor on Christmas Day this year and it was better than we could have ever expected. One reviewer mentioned that an establishment shows its true colours when things go wrong, and this was very true in our case. We had only booked one night and I was very excited about the giraffes coming to our window...

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4Thank Cory K
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Airport Transportation

Additional Information about Giraffe Manor

Address: Langata Rd, Langata, Nairobi 00503, Kenya
Location: Kenya > Nairobi
Price Range: $485 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Giraffe Manor 5*
Number of rooms: 10
Also Known As:
Giraffe Manor Hotel Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Giraffe Manor staff and other travelers.
58 questions
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Questions? Get answers from Giraffe Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a balcony facing the front so you can feed the giraffes from your room.”
 of 5 bubbles EdmontonGreg, yesterday | Read review
“Ask for either the Jock or Betty rooms as they are on the second floor and are the best for feeding the giraffes in the morning.”
  • Betty's Room
  • Jock's Room
  • Porcupine quill lamps
  • Betty's Room private patio
  • Betty's Room private patio
  • Jock's Room
  • Jock's Room
  • Betty's Room Art Deco bathroom fixtures
 of 5 bubbles ToonTowner, 1 week ago | Read review
“Betty's room has its own balcony and giraffes were first to come to this room!”
 of 5 bubbles kamaldeepkaurj2017, 4 weeks ago | Read review
“All rooms looked to comfortable and giraffes are easy to see from anywhere on the property.”
 of 5 bubbles Gib_jac, Dec 30, 2016 | Read review
“pick a bedroom where the giraffes come to in the morning”
 of 5 bubbles ddiment1, Dec 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question