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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
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    12/3/2017 12/4/2017
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    $220
    $187
    SAVE $33
    $220
    $220
    Traveler (425)
    Room & Suite (73)
    Dining (21)
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    Overview
    • Excellent53%
    • Very good33%
    • Average8%
    • Poor5%
    • Terrible1%
    Travelers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
    Hotel packages
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,072)
    There are newer reviews for Fairmont The Norfolk
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    371 - 375 of 981 reviews

    Reviewed November 29, 2015

    Really enjoyed the hotel colonial style building it is one of the oldest and most famous hotel in the city unfortunately the food is not great very disappointing diner and lunch very slow service a breakfast is it the fairmont effect or the fact that...More

    2  Thank worltravelerF
    Response from Davide B, General Manager at Fairmont The NorfolkResponded December 1, 2015

    Dear worltravelerF, Thank you for taking the time to review your recent stay with us and we appreciate your feedback. It is only by carefully reviewing all commentaries that we manage to improve our weaknesses and try to ameliorate our services. We are very sorry...More

    Reviewed November 24, 2015

    I was at the fairmont in November 2015 and wanted to comment on the brilliant customer service that i received throughout my stay. the hotel facilities are excellent. the gym, the room, the food - particularly the freshly squeezed juices and coffee, were marvelous but...More

    Thank kaditoure
    Response from Davide B, General Manager at Fairmont The NorfolkResponded November 27, 2015

    Dear kaditoure, Thank you for taking the time to write a review on Fairmont The Norfolk. My team and I appreciate your feedback and we are pleased to read that you had a memorable visit when you stayed with us earlier this month. Thank you...More

    Reviewed November 22, 2015

    A very ideal location and hospitable and intelligent staff who are alert and willing to come to call of guest at any time. The rooms are exceptional, well cleaned and ventilated and appreciated. The sitting capacity in the room is great.More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank 717lawrencet
    Response from Davide B, General Manager at Fairmont The NorfolkResponded November 24, 2015

    Dear 717lawrencet, Thank you for taking time to review your stay with us. Your commentaries regarding your stay with us are very much valued. We are delighted that we were able to meet your expectations. We look forward to seeing you on your next trip...More

    Reviewed November 18, 2015

    Really nice hotel in the middle of the city. Fantastic staff and really good value for a high end hotel. Great restaurants and bar and the staff are really helpful. Good security as well which might be importantMore

    1  Thank AY1966
    Response from Davide B, General Manager at Fairmont The NorfolkResponded November 20, 2015

    Dear AY1966, Thank you very much for choosing Fairmont The Norfolk for your stay and more so for taking the time to post your positive feedback on Trip Advisor. It's always a pleasure to receive positive feedback! We look forward to welcoming you back in...More

    Reviewed November 16, 2015

    The Norfolk is a top hotel in Nairobi, set amidst a nice garden that gives you the feel that you are not in a busy city. It is a historic hotel that keeps its character even after major refurbishing works. The staff is incredibly kind...More

    1  Thank L-LITTORINA
    Response from Davide B, General Manager at Fairmont The NorfolkResponded November 20, 2015

    Dear Lilian W, Thank you for choosing Fairmont The Norfolk and for sharing your feedback. Your commentaries regarding your stay with us are very much valued. We are delighted that we were able to meet your expectations. We look forward to seeing you on your...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $190 - $281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, Agoda, Hotwire, Cancelon, TripOnline SA, Evoline ltd, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveler (425)
    Room & Suite (73)
    Dining (21)
    Pool & Beach (6)
    Hotel & Grounds (317)
    Bathroom (22)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
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    .31 miles away
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    Ask a question
    Questions & Answers
    Mickeymwas
    July 10, 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    March 29, 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "The best ones are with the view on the main garden/patio. Apartment no 64 is one of the best in the hotel..."
    Read review
    "Rooms facing the courtyard are quiet."
    Read review
    "Make sure you have a garden view not one overlooking the derelict buildings on the right side"
    Read review
    "First flor with room facing courtyard provides you with a small terrace."
    Read review
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