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12/3/2017 12/4/2017
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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
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    12/3/2017 12/4/2017
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    Traveler (435)
    Room & Suite (79)
    Dining (22)
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    • Excellent53%
    • Very good33%
    • Average8%
    • Poor5%
    • Terrible1%
    Travelers talk about
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
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    Dec 3Dec 4
    1 room, 2 adults, 0 children
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    Reviews (1,076)
    There are newer reviews for Fairmont The Norfolk
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    361 - 365 of 984 reviews

    Reviewed January 8, 2016

    Throughly enjoyed staying at Fairmont, staff were very friendly and helpful. The hotel was set in a beautiful grounds and was very clean and quite. Excellent I would definitely recommend it to friends and family.More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Farhiya235
    Response from Davide B, General Manager at Fairmont The NorfolkResponded January 14, 2016

    Dear Farhiya235, Thank you very much for choosing Fairmont The Norfolk for your stay and more so for taking the time to post your positive feedback on Trip Advisor. It's always a pleasure to receive positive feedback! Thank you for sharing your overall wonderful experience...More

    Reviewed January 6, 2016

    We stayed twice at the Fairmont, each time for 1 night. We flew in from Dubai and went on to Tanzania the next day. On the way back we did the same. The hotel is very well located in the city and only 45min from...More

    Thank Malte H
    Response from Davide B, General Manager at Fairmont The NorfolkResponded January 12, 2016

    Dear Malte H, Thank you very much for taking the time to review your two recent one-night stays in our property while travelling to Dubai and Tanzania via Nairobi. We appreciate your feedback and are very glad to read that you enjoyed our overall stay...More

    Reviewed January 6, 2016

    Centrally located, very secure and with really good customer service. Stayed again , this time for 3 weeks. Breakfasts are excellent with all you can imagine and a bit more, too pricey in reality though @$30USD, go for the a la carte breakfast menu its...More

    Thank ChrisCastillion
    Response from Davide B, General Manager at Fairmont The NorfolkResponded January 12, 2016

    Dear ChrisCastillion, Thank you for returning to stay with us at Fairmont The Norfolk and for taking the time to review your recent 3-week stay. We welcome your feedback and we are delighted to read that you enjoyed your stay with us; especially Tatu Restaurant,...More

    Reviewed January 3, 2016 via mobile

    Having two young energetic girls (2 & 7 yrs old) to feed is hassle enough without having to do so on an early Sunday morning before a long trip. From their valet parking to the thorough but friendly security checks,I really could not fault them....More

    Thank Moses M
    Response from Davide B, General Manager at Fairmont The NorfolkResponded January 4, 2016

    Dear Moses M, Thank you for coming to Sunday Brunch at Fairmont The Norfolk and for taking the time to share your feedback. We are delighted to note that you and your family and especially your daughters: enjoyed Brunch. The team and I aim to...More

    Reviewed December 26, 2015 via mobile

    We were lucky enough to spend a night at this exceptional hotel earlier this week. We can't fault a single thing - we were welcomed and made to feel at home the minute we alighted from the taxi. The Major Domo, porters, security and the...More

    Thank Tracy B
    Response from Davide B, General Manager at Fairmont The NorfolkResponded January 4, 2016

    Dear Tracy B, Thank you for taking the time to write a review on Fairmont The Norfolk. My team and I appreciate your positive feedback and we are pleased to read that you had a memorable visit. Thank you for highlighting Winnie; we have shared...More

    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    • Price range
    • $189 - $283 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #10 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Travelocity, Expedia, Orbitz, Hotels.com, Booking.com, Cancelon, Agoda, Hotwire, Evoline ltd, getaroom.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
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    Traveler (435)
    Room & Suite (79)
    Dining (22)
    Pool & Beach (6)
    Hotel & Grounds (318)
    Bathroom (24)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Sponsored by:
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    Ask a question
    Questions & Answers
    July 10, 2017|
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    Gloria S
    March 29, 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    Room Tips
    "I am sure that every room has great views."
    Read review
    "I have stayed in two different blocks, one on the ground floor and one on the first floor. I liked the ground..."
    Read review
    "The best ones are with the view on the main garden/patio. Apartment no 64 is one of the best in the hotel..."
    Read review
    "Rooms facing the courtyard are quiet."
    Read review
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