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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
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    10/29/2017 10/30/2017
     3 people are viewing this hotel
    $244
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    Traveler (409)
    Room & Suite (72)
    Dining (20)
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    Overview
    • Excellent53%
    • Very good33%
    • Average8%
    • Poor5%
    • Terrible1%
    Travelers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: 30% OFF & FREE BREAKFAST
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    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,053)
    There are newer reviews for Fairmont The Norfolk
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    321 - 325 of 966 reviews

    Reviewed February 18, 2016

    A great way to start a trip to Kenya! so African in feeling and also very friendly and comfortable. loved the beautiful grounds and views from the windows of the terrace rooms. the atmosphere alone was worth the stay.More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Travellady03053
    Response from Davide B, General Manager at Fairmont The NorfolkResponded February 22, 2016

    Dear Travellady03053, Thank you very much for taking the time to write to a review on Fairmont The Norfolk. We appreciate your feedback on the ambience, the beautiful grounds, comfortable rooms and friendly staff, and we look forward to welcoming back in the not too...More

    Reviewed February 17, 2016

    the hotel was a perfect resting place after 2 days of traveling from the states. the security was tight as we knew it would be but the welcoming committee gracious and smiling. old world charm lies in the lobby area and restaurants ,front desk staff...More

    Thank phoebeparker
    Response from Davide B, General Manager at Fairmont The NorfolkResponded February 22, 2016

    Dear phoebeparker, Thank you for choosing Fairmont The Norfolk and for taking the time to share your feedback from your recent stay. Your commentaries regarding among other observations; the Hotel being a perfect resting place, the gracious, friendly welcome and delightful Regina the cat; are...More

    Reviewed February 17, 2016 via mobile

    As soon as we arrived a serious search of our belongings took place which initially had me skeptical but soon realized it's only for our protection. The staff was incredibly welcoming as we entered and finally made our way to the bar where we were...More

    Thank karina s
    Response from Davide B, General Manager at Fairmont The NorfolkResponded February 22, 2016

    Dear karina s, Thank you for taking time to review your two night stay with us. We are delighted to note that your hotel experience from arrival to departure was to your satisfaction. The team and I aim to surpass our guests' expectations and nothing...More

    Reviewed February 17, 2016

    Great neat and very comfortable hotel. Perfectly clean room, nice landscaped garden. Arrived late for dinner, the kitchen staff happily extended their shift to serve u...and a great food too. Seriously, I cannot pick a service to criticize about this hotel, as the quality, neatness...More

    Thank Ralph T
    Response from Davide B, General Manager at Fairmont The NorfolkResponded February 18, 2016

    Dear Ralph T, Thank you for taking time to give us feedback, following your stay at Fairmont The Norfolk. It is our aim to surpass our guests' expectations and we are delighted that you found our service flawless, the facilities of high standard and our...More

    Reviewed February 17, 2016

    We had a day room at the Fairmont Norfolk in our travel from cruise ship in Mombasa to flight from Nairobi. My most memorable vision of the hotel was the "White House" type tall iron fence around the perimeter and the fact that we had...More

    Thank Merle W
    Response from Davide B, General Manager at Fairmont The NorfolkResponded February 18, 2016

    Dear Merle W, Thank you for choosing to stay at Fairmont The Norfolk for a day room enroute to the Airport and for sharing your feedback. Your commentary regarding your stay with us; especially regarding the tight security and delicious food; are very much valued....More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $191 - $271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Travelocity, Expedia, Orbitz, Hotels.com, Agoda, Booking.com, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveler (409)
    Room & Suite (72)
    Dining (20)
    Pool & Beach (5)
    Hotel & Grounds (304)
    Bathroom (22)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mickeymwas
    July 10, 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    March 29, 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "Make sure you have a garden view not one overlooking the derelict buildings on the right side"
    Read review
    "First flor with room facing courtyard provides you with a small terrace."
    Read review
    "Stay someplace else or bring your extra wallet."
    Read review
    "Ask if the hotel is being renovated before you book."
    Read review
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