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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $230
    $175
    SAVE $55
    $179
    $178
    Traveler (402)
    Room & Suite (71)
    Dining (20)
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    Overview
    • Excellent54%
    • Very good32%
    • Average8%
    • Poor4%
    • Terrible2%
    Travelers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
    Hotel packages
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (989)
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    There are newer reviews for Fairmont The Norfolk
    See the most recent reviews

    21 - 25 of 907 reviews

    Reviewed 3 weeks ago

    We have been staying at the Norfolk starting back in 1975 when it was the real Norfolk. Charming but nothing like it is today. The property is magnificent with beautiful plants and flowers. The room are large and spacious but the furniture and rugs are...More

    1  Thank sealcoater
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 weeks ago

    Dear sealcoater, Thank you for the taking the time to share your wonderful review following your recent stay at our property. We are delighted to note that you found the ambience of the property still alive since you last stay in 1975. We look forward...More

    Reviewed 4 weeks ago via mobile

    What a wonderful stay we had in Fairmont The Norfolk in Nairobi. It was our first visit in Kenya and we were a bit apprehensive, but the staff at Norfolk were superb. The visit was wonderful from finding a pick up waiting for us at...More

    Thank mamikin
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 weeks ago

    Dear mamikin, Thank you for taking time to share you wonderful experience with us following your recent stay. We are always pleased to get feedback from our clients and more so when its so complimentary. I know the team will be immensely proud and delighted...More

    Reviewed 4 weeks ago

    Excellent experience, one of the most helpful staffs we have encountered, would definitely recommend to anyone traveling to Nairobi. Security is tight due to current circumstances but this made us feel very safe. The hotel is beautiful and well situated to visit all that the...More

    Review collected in partnership with fairmont.com
    Thank Edward K
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 weeks ago

    Dear Edward K Thank you for taking the time to post your review on Fairmont The Norfolk. We are very pleased to read your complimentary feedback regarding your recent stay with us; especially regarding our helpful staff. Your positive endorsement for future travelers will go...More

    Reviewed 4 weeks ago

    Very good hotel and super friendly people. Nice breakfast and dinner. The best pork Belly in the world. If needed you can ask for mosqito net . I like the small rhino souvenir on the bed... i'll be back soon again.More

    Review collected in partnership with fairmont.com
    Thank alaindC7131UP
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 weeks ago

    Dear alaindC7131UP, Thank you for choosing to stay at Fairmont The Norfolk and taking the time to share your feedback. We are delighted to note that your overall stay with us met your expectations. Your kind words are highly appreciated and will be eagerly passed...More

    Reviewed 4 weeks ago

    Good to stay, centrally located. Donot depend for good food. Rooms are comfortable. Dining hall are not so good and the layout for dining is uncomfortable for you to have food there. Personalized service is missing.More

    Review collected in partnership with fairmont.com
    Thank 318ashutoshc
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 weeks ago

    Dear 318ashutoshc, Thank you for taking the time to review your recent stay in our property. We are sorry to read about your disappointment towards your dining experience and the service. Please accept our apologies as this is something we are not accustomed to as...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $167 - $574 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #10 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Orbitz, Hotels.com, Fairmont Hotels, Booking.com, Agoda, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly, HRS and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveler (402)
    Room & Suite (71)
    Dining (20)
    Pool & Beach (5)
    Hotel & Grounds (298)
    Bathroom (22)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mickeymwas
    July 10, 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    March 29, 2017|
    Answer Show all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "It's a relatively quiet hotel, so no need to be housed in the more remote rooms, which can be a trek..."
    Read review
    "Unless you book a garden view room, you will look out to an alleyway."
    Read review
    "Looking out onto the garden is lovely"
    Read review
    "The further back on the property you go the more beautiful your surrounding will be.."
    Read review
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