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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
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    1/28/2018 1/29/2018
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     5 people are viewing this hotel
    $222
    $162
    SAVE $60
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    $180
    Traveler (454)
    Room & Suite (81)
    Dining (28)
    Overview
    • Excellent53%
    • Very good33%
    • Average8%
    • Poor5%
    • Terrible1%
    Travelers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
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    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,100)
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    21 - 25 of 1,007 reviews

    Reviewed December 3, 2017

    The hotel is big. Room is nice and clean, the restaurant is big and the food is good. The hotel is close to the city. You may walk out the hotel to look around Nairobi, just the front door security is a little bit of...More

    1  Thank C-Liz1
    Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded December 7, 2017

    Dear C-Liz1, Thank you very much for taking the time to write a review on your Fairmont The Norfolk experience. We are pleased that you were happy with the facilities, the food and the location. It was a pleasure to host you and we look...More

    Reviewed November 25, 2017 via mobile

    Beautifully maintained with great hospitality . It’s like stepping back into a by fine era preserved to perfection The art collection they have is also something I appreciated. The public areas are open and bring up memories of the Country’s British heritage .More

    Thank Marium S
    Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded December 7, 2017

    Dear Marium S, Many thanks for posting your wonderful review on Fairmont The Norfolk The team and I are delighted to read that you appreciated the Hotel as beautifully maintained with a rich heritage and great hospitatlity We do hope that we will have the...More

    Reviewed November 25, 2017 via mobile

    I was at an event at the Norfolk and I must say I really enjoyed it . The stuff are nice and helpful. Their breakfast was also superb. And I loved the ambiance. Thinking of going back for Brunch which I’ve heard amazing reviewsMore

    Thank Shar7777
    Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded December 7, 2017

    Dear Shar7777, Thank you for sharing your feedback following your attendance of an event here at Fairmont The Norfolk. We are delighted to read that you enjoyed the service from the staff, the ambience and the breakfast. We look forward to hosting you at our...More

    Reviewed November 22, 2017

    I stayed at this amazing property in November just for one night. I was amazed about this property as soon as I walked in. The room was very clean and nicely decorated. Every single person that works at this hotel are wonderful, and special Faith...More

    Thank Mihailbota
    Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded November 29, 2017

    Dear Mihailbota, Thank you very much for choosing Fairmont The Norfolk for your stay and more so for taking the time to post your feedback on Trip Advisor. It's always a pleasure to receive positive feedback and we do appreciate your overall comments regarding your...More

    Reviewed November 19, 2017

    We only spent one night here as a stopover between our safari and beach holidays. This makes the fact that we were so spoiled for our honeymoon that much more special. Totally unexpected and a lovely surprise! Staff were lovely and also made sure we...More

    Thank Jeanette D
    Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded November 29, 2017

    Dear Jeanette D, Congratulations on your recent wedding and thank you for choosing to stay at Fairmont The Norfolk during your honeymoon. We are delighted to hear that we made you feel special and that you enjoyed your surprise, service from the staff and the...More

    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $162 - $309 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #12 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Fairmont Hotels, Agoda, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd, HotelQuickly, TripOnline SA and getaroom.com so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveler (454)
    Room & Suite (81)
    Dining (28)
    Pool & Beach (6)
    Hotel & Grounds (329)
    Bathroom (24)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Mickeymwas
    July 10, 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    March 29, 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "Choose garden view rooms"
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    "Request one in the back with a view of the main arden"
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    "request a room with a good view, or you could get a depressing back alley view"
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    "I am sure that every room has great views."
    Read review
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